Fido Outage Report in Raymond, Alberta

Problems in the last 24 hours in Raymond, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Raymond, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  missey em (@missey_em) reported 4 minutes ago

  @Fidomobile Your automated system is NOT working when it calls customers for a scheduled call!!!!!!!!

• 
  Jeff Stephens (@jaffomtl) reported 6 minutes ago

  Oh well, spoke to soon @Fidomobile , still no solution to porting my number, so well over 24hrs without access to my phone number and texts, and not able to reach anyone!!! Beyond frustrated at this point!!!

• 
  Jeff Stephens (@jaffomtl) reported 7 minutes ago

  Incredible! I have switched to @Fidomobile a couple hours ago speaking to someone on the phone and now there seems to be a problem and it’s impossible to reach anyone!!! NOT A GOOD START

• 
  Vanessa Mulvey (@djpinksky) reported 7 minutes ago

  @Fidomobile customer, I am disappointing at the level of care I have received and the fact that I have spoken to some of your staff and they are understanding but their hands are tied. I’ve had to push to a higher level and the worker told me after 15 Minutes of holding that

• 
  Biljana (@BPecelj) reported 8 minutes ago

  @Fidomobile Hi Ravi, I eventually spoke to 3 folks on the phone. While they too weren’t able to update my address to a foreign address, I got the resolution to the more pressing issue related to info updates.

• 
  Callum D (@D494857D) reported 8 minutes ago

  @Fidomobile Why ******** have you replaced customer service with AI bots you annoying *****? I want to speak to a human person NOW not AI garbage

• 
  Fido Solutions (@FidoSolutions) reported 11 minutes ago

  @vishwak180399 @Fidomobile Sorry, just trying to better understand the situation here. The roaming ability allows you to use the service as if you are at home in Canada for $16 per day, in addition to your monthly cost of your invoice. As an example it would be $16*3 = $48 plus regular monthly cost. -Ravi

• 
  Jeff Stephens (@jaffomtl) reported 12 minutes ago

  Oh well, spoke to soon @Fidomobile , still no solution to porting my number, so well over 24hrs without access to my phone number and texts, and not able to reach anyone!!! Beyond frustrated at this point!!!

• 
  Kimberley Michael (@KimmerMic) reported 12 minutes ago

  @Fidomobile customer service has become trash. Website says you can order online to save activation fee then stores refuse to accept the order and tell you you have to come in to store. Horrible customer service experience.

• 
  Vanessa Mulvey (@djpinksky) reported 15 minutes ago

  @Fidomobile customer solutions as stated in the phone message - it’s billing. I have spoken to customer solutions and they have transferred me to a different department and when I am connected that person has no idea why I was transferred because they cannot help me.