Fido

Fido Outage Report in Red Deer, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Red Deer, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Red Deer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Red Deer, Alberta 02/16/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • adigupta88 Aditya Gupta (@adigupta88) reported

    @Fidomobile ...when a customer does not make a payment, you are after his or her life to ensure payment is made. However, when you have to make a payment to your customer, you will ensure to not make the payment and torture your ex-customer.

  • ThejideGrand XO🧔🏼 (@ThejideGrand) reported

    This @Fidomobile customer service doesn't wanna call the manager, she put me on music for almost 30mins. no hello no nothing yet i pay over $250 monthly. uhm

  • DrGautamGhosh_ Dr Gautam Ghosh (@DrGautamGhosh_) reported

    Hello @Fidomobile your policy is against the Charter of Rights of Canada and devoid of #transparency What you want ? You rectify it or matter rests in People’s Court ? When you give people a plan : you are liable to inform customer when plan ends @natale_joe

  • Manick_Pillai Manick Pillai (@Manick_Pillai) reported

    @Fidomobile extremely disappointed with my recent chat with support. Your back office team did not honour a previous price and I have been charged more without being informed on increase. Planning to move out once the contract experies. Long time Fido client.

  • MavenS13 maven🌸sekhon (@MavenS13) reported

    @Fidomobile @FidoSolutions your customer service is ******* trash, like the absolute worst, y’all don’t know how to do your jobs at all i swear

  • travelg12 G (@travelg12) reported

    @Fidomobile @FidoSolutions You would think after an hour on hold that you would get a option to get a call back, but no way just hold and wait till customer s hang up out of frustration. Ridiculous!

  • DMissBecky Becky♥ 🇭🇹 (@DMissBecky) reported

    I’m a good customer and I always pay on time. So much to for being a loyal customer! @virginmobilecan Maybe @Fidomobile will appreciate that!

  • Kumayl18705359 Kumayl (@Kumayl18705359) reported

    @Fidomobile @FidoSolutions I left Canada, through my Sim card but they kept charging me. There is no customer service number on their website no live chat. Social media platforms take ten forms to fill for them to answer.

  • DivyaHuria Divya Huria (@DivyaHuria) reported

    @Fidomobile You have a very poor customer support.I made an order with you for porting my SIM from Chatr where your team told me there is no set up fee however my bill shows 45$ setup fee.I ws misinformed before making purchase and now I am told it will be reversed in 3 months

  • adigupta88 Aditya Gupta (@adigupta88) reported

    @Fidomobile you guys are such liars...each time a call back is promised and nobody calls back. Your systems are worst in the industry and keep torturing your ex-customer and be known in the industry for that