Fido Outage Report in Red Deer, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Red Deer, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Red Deer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (45%)
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Internet (42%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Anna "Legacy Archaeologist" Filina
(@afilina) reported
On the @Fidomobile site, when I was shopping for a new phone, I was constantly losing my place when going back to the list. It was also very slow and I couldn't Ctrl+Click for a new tab. I ended up calling their support for help in picking a phone, since the site was unusable.
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ariyot
(@AriyoZadeh) reported
I got my home internet from @Fidomobile .What a disgrace!! I’d say no one should get any of their services. I have called them several times for support and all the time they have an excuse. It has been a year and it’s getting worse @TinaYazdani @cityoftoronto #fido #fidointernet
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kel
(@kelzooom) reported
@Fidomobile worst live chat. Terrible customer service. They disconnected me twice. No one willing to help. Keep getting transferred. I have two phone lines on my account and preordered/bought the new iPhone 13 pro max with them. I will be cancelling all my service.
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Angus is opinionated.
(@AngusByDesign) reported
Their agents, as well as what I've noticed at @Fidomobile (same company pretending to be different) have a pattern of grabbing cash, customers and making promises that land on ghosting ears and public relations support offers. Yet I'm still out the money and lied to. #cashcow
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Miller 🏳️🌈
(@JoshuaLive) reported
Again with the terrible @Fidomobile service. Rep put me on hold without saying anything after 8 mins of silence while working on something, still hasn’t come back another 10 mins later 😑
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Umsz
(@therealher20_) reported
WORST CUSTOMER SERVICE @Fidomobile 14 years for nothing
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Melissa D’souza Vaz
(@Melissadsouza28) reported
@Fidomobile I am surprised that no one in your organization cares about customer retention or loyalty. I think it’s time to find a service provider that does. Your customer service just hang ups or runs into tech issues and have no solution. #poorcustomerservice #fido #Canada
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ariyot
(@AriyoZadeh) reported
@FidoSolutions @Fidomobile @FidoSolutions this is exactly what I am sick and tired of. You are abusing the lack of proper competition and regulatory supervision. In my tweet I mentioned that I have contacted technical support but nothing happened!!! Only tonight I have more than 50 disruptions!
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Mae • BurnItToTheGround
(@alltheway_Mae_) reported
Hey @Fidomobile Your company is about to cut off service to my partner because her payment somehow disappeared despite providing bank statements, and a representative assuring it would be taken care of. Now we have to pay twice?! So… Just stealing people’s money now?
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Saman Akhgar
(@AkhgarSaman) reported
@Ellie_Mirni @GooglePay @Fidomobile And I wasted two hours on the phone talking to Fido's support which has no deeper access than me to my records' logs apparently. All I'm left with is the third party company and beg them for my money back... outrageous. I don't even know them.