Fido Outage Report in Red Deer, Alberta

Problems in the last 24 hours in Red Deer, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Red Deer, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon (@SimonMcDonaldCA) reported 10 minutes ago

  @FidoSolutions @Fidomobile I’m in Going Kong. Didn’t get a text from the local network and need to know if I can roam or need an add-on. Impossible to speak to anybody at Fido. My account number is in Canada so can’t register on the help app. Can you help?

• 
  anarcat (@theanarcat) reported 12 minutes ago

  @fizz_ca @Fidomobile it seems you misunderstood my post as me saying that your service wasn't working. that wasn't it; i'm not a subscriber anymore partly because you (still) do not offer voice-based tech support (and generally fail at support, as this thread and DMs witness)

• 
  Cam (@kaptincam) reported 13 minutes ago

  Trying to get any meaningful communication done regarding plans or new phones via @Fidomobile built in chat service is truly frustrating. If its called a phone, and I'm working on my new phone and my new phone plan then why can't I talk to someone over a PHONE call?

• 
  Jérôme Le Roi (@jeromelereuf) reported 17 minutes ago

  @Fidomobile is the worst company in Canada. It is a scam!!

• 
  idris gora (@idris_gora) reported 17 minutes ago

  @Fidomobile i am tired of your home internet service. It’s been straight 3 days and i’m having issues of connectivity. I am waiting holiday season so that i get a better deal from other carriers and get rid of you.#internet

• 
  Vino Papi (@dapperdon416) reported 19 minutes ago

  @Fidomobile you’re customer service reps have been inconsistent with their responses. I’ve been trying to get my sim activated for the last hour with very little support

• 
  KaeliTheKool (@KaeliTheKool) reported 22 minutes ago

  Let me tell you of the time in July 2022 when I ordered a phone upgrade through @Fidomobile and I signed a contract agreeing to that price. Then it never shipped because the phone was discontinued. And how I’ve been waiting for 3 months and they won’t offer me a replacement offer

• 
  John Thomas (@JohnTho47285668) reported 23 minutes ago

  @britcan71 @Fidomobile I rarely talk on the phone. I have a pay as you go plan with 7-11. Super cheap options. Only 20 bucks a month. No data. Text (unlimited) and voice only. I'm never going to sign a contract with anybody.

• 
  akshat marya (@akshatmarya) reported 27 minutes ago

  @Fidomobile Got a hard credit check because I wanted wifi. The support then tells me that Fido can’t service that location. Now my credit score got a hit and it’s Fido’s fault. Why would you credit check if you can’t service the location? Take your credit check back.

• 
  anarcat (@theanarcat) reported 28 minutes ago

  @Fidomobile just charged me 12$ for coming too close to the US border #fail anyone can do better than 4GB at 46$/mth and ridiculous roaming fees? @fizz_ca do you have a phone yet?