Fido Outage Report in Redwater, Alberta

Problems in the last 24 hours in Redwater, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Redwater, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Holly Kent (@hollykent) reported 6 minutes ago

  Last summer @Fidomobile told Prince Edward County residents that they were building new towers to handle the influx of Rogers users in the summer months. A full year later and I still have almost no cell service in July. What happened with the towers, @Rogers and @FidoSolutions?

• 
  Yaz Kh (@Yazkh) reported 7 minutes ago from Montréal, Quebec

  @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

• 
  IELtick 🇨🇦 | 🤍💙🤍 (@ILtick) reported 8 minutes ago

  @Fidomobile Your name should be Fraudo not Fido. My biggest mistake was to purchase a phone on your website. It has been almost a month since I returned it, but the phone is still in my account and you are charging me for it. Your customer support is useless.

• 
  Pankaj (@Pankaj23746413) reported 12 minutes ago

  @Fidomobile , Dear Team, Because of a technical error at your end, my account shows incorrect amount and that too payment past due which is affecting my credit score. Customer service team is just not responsive and is not able to answer my problem. Please help me resolve it asap

• 
  Botchtown Canuck (@BeantownCanuck) reported 15 minutes ago

  @Fidomobile @FidoSolutions That’s a pretty good deal, a lot better than the cell phone service that people actually pay you for but you don’t actually provide.

• 
  Robert Watt (@robwatt68) reported 16 minutes ago

  So, nine days now with no cellular data since the @Rogers network failure, and no indication from @Fidomobile that it will be fixed

• 
  Nermisa in Edmonton (@byMissMisa) reported 22 minutes ago

  Has anyone has issues with their @Fidomobile data usage? Mine seems to be used even when I am on wifi + taken off even when I use the hour extra data.

• 
  abhinav chhabra (@SalesbyAbhinav) reported 24 minutes ago

  @Fidomobile I loved being a user but now I hate it after they harassed me on support and they are looting students!

• 
  Lori Clipperton (@Lil_Clippy) reported 26 minutes ago

  Hey @Fidomobile get it together. I know call volumes are high but, I’ve been hung up on twice today! Ask Jack’s service is overwhelmed and not working. $175.00 in extra data charges is unacceptable for 9 days without a working phone. #whatisapukcode

• 
  Gavin (@ghostflaneur) reported 27 minutes ago

  Yo @Fidomobile really appreciated you charging me 100 bucks for a international roaming service which a: doesn't actually function and b: I didn't use (roaming data was turned off), but hey the three bucks for really ******* up my work day during the outage really made up for it.