Fido outages and service status in Redwater, Alberta

Problems in the last 24 hours in Redwater, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Redwater, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kudzie Chasosa (@chasosak) reported 46 seconds ago

  @Fidomobile the worst customer service I have ever seen. I am moving my line to @Bell. #fidosucks

• 
  Zee Hamid (@zeeinmilton) reported 4 minutes ago

  @Fidomobile - your service absolutely sucks! My dad's eSIM isn't working and there's no way to talk to a human. Your chatbot tells me that a human will call me on Tuesday evening! It's Friday! Who has time to wait 4 days.

• 
  Vince Ltd. (@Vince_Ltd) reported 4 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Linny (@IosonoLf) reported 5 minutes ago

  @Fidomobile Hello Fido - we’ve tried calling you three times now and we keep getting nowhere. We keep having to schedule a call to speak to anyone. Can anyone help us?

• 
  Jennifer (@JMazda26) reported 6 minutes ago

  @Fidomobile I’m having trouble getting the support to help with my mobile! Your customer service team is not helpful at all?!!!

• 
  Nojan Emd (@EmdNojan306) reported 8 minutes ago

  @Fidomobile another week went by and my voicemail is still in French. No support from Fido. I have been placed on hold for hours

• 
  Pete (@floofydoofbkup) reported 10 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Anonymous (@1111SpiritualBb) reported 13 minutes ago

  I have NEVER had such a negative experience with a phone company as I am having with @Fidomobile THE ABSOLUTE WORSTTT COMPANY !!! WORST CUSTOMER SERVICE - WORST EVERYTHING

• 
  . (@pxpfir) reported 15 minutes ago

  Looks like i’m going to be filing a complaint to the CCTS about @Fidomobile @FidoSolutions since they decided to SCAM ME and now are making it IMPOSSIBLE to contact them. Complete and utter JOKE.

• 
  Kappil Dev Sharma (@KayDeeAse) reported 19 minutes ago

  @madebygoogle I am facing huge latency issue in my Pixel 9 mobile. Bought on Jan 2025, If there is big issue without physical damage. Why Google doesn't support in replacement? As I am paying 60 dolar monthly as postpaid customer in @Fidomobile. It's so terrible.