Fido outages and service status in Redwater, Alberta

Problems in the last 24 hours in Redwater, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Redwater, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  IG:akinola_jane (@Janniedivahh) reported 1 minute ago from Caledon East, Ontario

  @Fidomobile @FidoSolutions Can you tell me why my phone down payments is not showing on my record and I am be billed like I didn’t make any payments. I have complained severally but no one is helping to resolve this issue even after showing a payment receipt. I am at this point so fed up

• 
  MJE (@Brand_scientist) reported 1 minute ago from Toronto, Ontario

  @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

• 
  Brennen (@brennenkovic) reported 5 minutes ago

  @Fidomobile needs to update their device prices on @Samsung phones. They charge you full launch price on older models even tho the manufacturer has cut the price down significantly. You end up paying much more per month than you would going direct with no added benifit.

• 
  Jennifer Leigh (@WriteLinesInk) reported 9 minutes ago from Vancouver, British Columbia

  @Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company

• 
  𝗠𝗜𝗥𝗭𝗔𝗗 𝗡𝗜𝗭𝗔𝗥 (@campl_er) reported 15 minutes ago from Winnipeg, Manitoba

  Don’t make people idiots with your Fido extra.Spinning the wheel every day and getting message “you didn’t make it “ is absolutely a great business mind.And the internet they provide sucks..Total disappointment @Fidomobile @FidoSolutions

• 
  Walied Khogali Ali (@waleedkhogali) reported 16 minutes ago from Toronto, Ontario

  After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

• 
  Edward Martin (@s00098543) reported 16 minutes ago

  @Fidomobile are crooks, got internet not long ago, saleswoman was really nice, got a tablet as a bonus. They never said It was a 24 m contract. They want the money for the tablet back. I'm going to Ireland 😔 I know you have to read contract but they should be honest. Watch out.

• 
  Zach Burke (@zachburke5075) reported 19 minutes ago from Norwich, Ontario

  @desxsmith @fido Ask to speak to retention and cancel your account. Frontline customer care normally can’t help and try to resolve the call quickly without normally helping the customer.

• 
  Roxann (@corpuzzler) reported 20 minutes ago

  @Fidomobile can u please get ur sh*t together? I was promised my activation fee will be waived this month but now your customer rep said it will be in the next 1-2 months. THIS HAPPENS ALL THE ******* TIME! #badcustomerservice

• 
  Christopher Wood (@cwood154) reported 24 minutes ago

  @Fidomobile @FidoSolutions Thank god for the pandemic and not being able to work or else I wouldn't have enough time to deal with this problem.