Fido

Fido Outage Report in Renfrew, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Renfrew, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Renfrew, Ontario 11/19/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @Kumayl18705359 @Fidomobile @FidoSolutions They don't have customer servivces via email. That could be why your request didn't go through

  • sharrliu Shasha (@sharrliu) reported

    @Fidomobile just found out I’ve been paying more than everybody else for the same phone plan for I don’t know how many months. I guess this is what I get for being your customer for 8 years. Byeeee

  • Raasda1 Raasda (@Raasda1) reported

    @Fidomobile @FidoSolutions I accepted an offer from Fido Win back but didn’t get a confirmation email. After a couple of days, I called Fido customer service and they had no record of the order and “no notes” were left on my account. I’m confused. Did Fido rescind the offer?

  • stkt2ya2 Rick L. 🇨🇦 (@stkt2ya2) reported

    @Fidomobile ... Your customer service is absolutely HORRIBLE! I thought Shaw was bad but geezuz, you guys take the trophy for having the number one most useless customer service department... You're a cell phone provider, how about answer your own damn phone???!!! NO EXCUSES!

  • ccTILLY Chantel Crockett (@ccTILLY) reported

    .@Fidomobile your customer service is appallingly awful. Between my husband I we have spoken to 6 representatives today to resolve a mistake YOU MADE! One of them was helpful, but couldnt correct the mistake. Now we can only speak to a manager in 24 hours.

  • 197rosemont Dj Staz (@197rosemont) reported

    @Fidomobile Hi Fido, Is it normal that i have to call 11 times YES 11 times (20 hours of my time lost over the phone and Chat) to have an issue That no agent is able to solve, No Mananger calls me back when i requested it ..?

  • pramodsmvdu pramod (@pramodsmvdu) reported

    @Fidomobile please check my DM for issue related to roaming.

  • Vincent24349665 Vincent Tran (@Vincent24349665) reported

    @Fidomobile where is your fraud team? I have been locked out of my account for days now after removing a fraudulent line that was activated. Straight to voicemail for both numbers provided by CS. Left messages, no response. What kind of service is this?!

  • samikshasrane Samiksha Rane (@samikshasrane) reported from Toronto, Ontario

    @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

  • Nahrain85 Nahrain (@Nahrain85) reported

    @Fidomobile chat live not available? I'd like to cancel my services and it doesn't seem so easy!