Fido outages and service status in Renfrew, Ontario

Problems in the last 24 hours in Renfrew, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Renfrew, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark (@fatmarky) reported 10 minutes ago

  @Fidomobile my phone’s reception has cratered since your network went to 5G

• 
  Dragon (@Carlosl68910473) reported 12 minutes ago

  @Fidomobile I will never use Fido again even after unsubscribing to their emails I did not want when I started my account they won’t stop harassing me I’m getting hundreds of emails every month **** you fido you pieces of **** 💩 it’s been years I’m done

• 
  Evan (@evanoftheyukon) reported 14 minutes ago

  @Fidomobile I originally signed up because of their $27 plan for 80gb Can/US/Mex, overall a great deal. Thing is, the service is really bad in my area. I can currently get around 500mbps down with Bell where I live, and with Fido I consistently get 2-3, maybe up to around 20mbps. (2/21)

• 
  Kv N (@KvEncela) reported 15 minutes ago

  @Fidomobile was signing for a new plan and as usual nothing worked , submitted license and photo then shows message need more information and a contact number shows that is not in service, bunch of incompetent…

• 
  Nojan Emd (@EmdNojan306) reported 16 minutes ago

  @Fidomobile hi everyone my voicemail is still is on French and Fido Indian customer support said it was fixed. It’s not

• 
  Oma (@Oma2414) reported 17 minutes ago

  @Fidomobile I dispute this balance and need someone from Customer Relations to finally resolve it before any collection action is taken. I have been frustrated beyond belief by your conflicting customer service representatives.

• 
  Leanne Schira (@lschira) reported 17 minutes ago

  @FidoSolutions The callback option was 2-3 days away!!!!! That's unacceptable. The phone number is used for WORK. Please fix this ASAP. @Fidomobile @fidosolu

• 
  Shrikant Gupta (@Shrikan15918909) reported 18 minutes ago

  Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider. #scam

• 
  Harmanpreet Kaur (@amberjagra) reported 18 minutes ago

  @Fidomobile Worst mobile company to deal with! Charged me an activation fee on my bill when the girl in store told me there will be no fee on my account. Went back to the store to talk, told me to call customer service and now they scheduling a call back for after a week. CRAZY!!

• 
  Omotalade Kikelomo (@wandeomot) reported 24 minutes ago

  @Fidomobile why does a customer have to wait a week to speak to a specialist in order to dispute a bill? No regard for your customers?