Fido outages and service status in Renfrew, Ontario
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Renfrew, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Renfrew, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Renfrew, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Cha Plow (@VishPTG) reportedHey @Rogers @Fidomobile @FidoSolutions You can't just change the monthly phone plan prices whenever you want. We agreed on a set price that doesn't change for as long as we have It. We don't care about your investment in 5G network that you've trained your reps to tell us.
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richard breath (@richbreath420) reported@Fidomobile does not want to help any customers
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BrianM (@briangm11) reported@1111SpiritualBb @Fidomobile Hope you post a follow up here. Almost NO competition in banking, telcos, etc means they can all ditch customer service staff in order to maximize profits, dividends, executive bonuses, etc.
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ChuckyLovesYOU (@EnoGeorge05) reported@FidoSolutions @Fidomobile @FidoMarilou getting a hold of customer service should not be this hard! Do you really expect customers to be on hold for up to an hour ?
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Philomena Gunk (@macaghalla) reportedI've had @Fidomobile since 1996. 30 ******* years. Today, I had to schedule a call back with an agent so that I can escalate an issue to a Supervisor, who will call me back in 48-72 business hours. Needless to say, I'm taking recommendations for a new provider.
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Lychee_coffee 🍁🦝 (@lychee4869) reported@FidoSolutions @Fidomobile Hi, I need to change a basic talk & text plan due to leaving Canada for a long time, but I couldn't find any downgrade plan on mobile plan pages. No complaint email provided, asked Jack bot nothing changed. Please help, otherwise suspend your line 😡
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Not Op Cue (@NotOpCue) reported@iFightForKids That's why I switched from @Fidomobile when they raised my price, cause the Ai virtual call in was so unbearable and you could not speak to a human same day. You had to book a callback for several days down the week.
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Caitlin (@caitlinjannelle) reported@Fidomobile I have been a customer for almost twenty years, but the quality of your service and customer service have declined so dramatically that I’ll be cancelling my plan in three months’ time, once my device is paid off. Good riddance.
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Marshall (@Oilers4Evr) reportedLooking for a new cell phone carrier as @Fidomobile is absolutely terrible. They can offer a plan for $45/month to new customers but existing customers have to pay $65 for the same plan.
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Evan (@evanoftheyukon) reportedI've been trying to cancel my phone line with @Fidomobile, and as far as I can tell, they've made it completely impossible to do that. Every time I've called (4 times) and gotten to the point where the rep realizes they can't convince me to stay, they hang up.