Fido

Fido Outage Report in Renfrew, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Renfrew, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Renfrew, Ontario 01/13/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • tmkeycn52xxx tooomkmkmk (@tmkeycn52xxx) reported

    @Fidomobile Hi, I need help regarding an unexplained $78.75 charge I received despite being on autopay. I’m on autopay and already paid in early July. I received a text about a $78.75 payment due. Could you check what this charge is for. Please provide a full breakdown.

  • ahlawatwrites Nishant Ahlawat (@ahlawatwrites) reported

    @Fidomobile i need help to address a concern. Your chatbot is not helpful

  • Who_knewit Intrepid Critic (@Who_knewit) reported

    @Fidomobile No, well yes, but, the time slot was the next day. I have 2 lines, I want to cancel one and I can't figure it out online. I work 10 hours a day, I am a single father, that day was the only legit time I had to make that call and now I'm screwed paying another $200 I don't want to.

  • reyaudd AudRey (@reyaudd) reported

    @Fidomobile Billing problem and your AI chat won't let me reach customer service. The phoneline also refuses to let me make an appointment to talk to someone. Literally can't reach help. This isn't okay.

  • seba_rvr Seba-RVR (@seba_rvr) reported

    @Fidomobile Hi, I need to speak with an agent to request a refund for the unused credit on my account. When I call your support, it says there’s an issue coordinating a callback. I believe this may be because my account is cancelled, but I should still be able to get assistance.

  • thrill3 thrill3 (@thrill3) reported

    @Fidomobile Trying to pay off a phone,today took full payment but only fraction of it came off my card,could not respond,also have not got bill for july17, also wanted to change plan but (before 30 days, store said just pay phone,horrible support

  • DFYdigital_ Diana Yaz (@DFYdigital_) reported

    After 15 years of service, it is time to part ways @Fidomobile . My patience has run out.

  • thrill3 thrill3 (@thrill3) reported

    @Fidomobile How can you treat your customers so badly I can't believe this Been a client over 25 yrs

  • CinthyaGalvan1 Cinthya Galvan (@CinthyaGalvan1) reported

    And here’s the WORST part: THIS HAPPENED A MONTH AGO and they still haven’t refunded me!! Absolutely ridiculous and unacceptable. What kind of service is this, @Rogers @Fidomobile?

  • Doucet3 Cody Doucet (@Doucet3) reported

    @Fidomobile I’ve tried it 5 times every time it asks if I would like to schedule a callback I say yes, then the very next response is “I’m unable to help you call back again later” in a quiet room so there’s no margin or error thinking the system heard something.