Fido Outage Report in Ridgetown, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Ridgetown, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ridgetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (62%)
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Internet (26%)
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Wi-fi (6%)
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E-mail (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Harold Freiter
(@freiterh) reported
Hey @Fidomobile - wanted to let you know that it is a #bushleague move making us pay a $45 ‘connection’ fee to renew our contract after being a loyal customer for close to 10 years.
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ivreg
(@ivregress) reported
@Fidomobile @FidoSolutions (2) Called the techincal service and the operator in service was just rude and indifferent. Said he can't do anything and transfered me again to customer again, and guess what? I waited for ONE HOUR AND THERE IS NO RESPONSE!!! Will NEVER USE FIDO AGAIN
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Penelope
(@PenelopeLPoole) reported
@Fidomobile Can you pls suggest how to elevate an issue with an unpaid refund of $600? My friend was finally able to get a response after posting his issue on FB (faulty modem, no service, billed anyway), but the 'customer service' disappeared again once the modem arrived.
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Tariq Razi
(@Tariq_Razi) reported
@Fidomobile Again Fido not honoring its commitment. Despite committing to deliver a iPhone on March 6th they have mismanaged the delivery by writing incorrect customer name. Now telling me that phone and plan aren’t available. Worst experience of my life.
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Pablo Benitez
(@PBenitez77) reported
Dear @Fidomobile always remember your customers come 1st and your customer service should listen and try resolve the situation instead of saying No No No
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Meg Schmidt (she/her)
(@smilingmegs) reported
@Fidomobile is there an outage in Kitchener Ontario right now? Postal code N2G 1V8. Tried unplugging and plugging the modem back in. Says secure but not connected
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Tom Ostapchuk
(@TomOstapchuk) reported
Clever tactic taking multiple support calls to a single agent @Fidomobile. Probably lowers your 'wait time' metrics. Start adding in the time on hold while the agent helps everyone else at the same time.
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Tariq Razi
(@Tariq_Razi) reported
@CCTS_CPRST needs to check in the bad customer service being provided by @Fidomobile to its customers. No ownership being taken of commitments being given both on recorded lines and emails. Complete lack of ownership of customers.
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Linda M
(@LindaM29944467) reported
@Fidomobile What support, I've been transferred, put on hold and had to reenter my info and keep pushing the same stupid numbers 5 times to be put on hold and hung up by the same Indi person twice. You guys sold out, your service as become worst than Bell.
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Dr. A.Kumsal Tekirdag-Kosar
(@drtekirdagkosar) reported
I regret setting up auto payments by @Fidomobile I thought I was going to have peace of mind. But what I realized is that auto payment somehow didn't kick in yet! I have an unpaid bill with NO reminders and late charges on my account. Definetely NOT a happy customer Fido.