Fido

Fido Outage Report in Roberval, Saguenay/Lac-Saint-Jean, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Roberval, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Roberval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Roberval, Saguenay/Lac-Saint-Jean, Québec 10/29/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (46%)

    Phone (46%)

  3. Wi-fi (4%)

    Wi-fi (4%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • GlenStrong2 Strongopinions (@GlenStrong2) reported

    @Fidomobile **** YOU! Your repair guy uses my wife's phone to give HIMSELF a 5 star rating, BREAKS BOTH OUR PHONES worse than before, and you say "your claim to repair is denied, you're only allowed 2 every 365 days"? Worst customer service ever. TOOK 3 WEEKS to get that answer!?

  • Yesmilla416 Mrs Rojas (@Yesmilla416) reported

    @Fidomobile I want to use my additional data and it's not working in the app

  • neelshah85 Neel Shah (@neelshah85) reported

    @Fidomobile Tried to renew my discount or cancel my home internet service. Your chat rep stopped responding and your phone rep hung up when I tried to cancel. Filed a CCTS complaint but still no confirmation that you’ll cancel it. How do I cancel my service?

  • DhamejaSumeet Sumeet Dhameja (@DhamejaSumeet) reported

    @Fidomobile Fido FRAUD of $95 for third party charges on tablet I never used. Customer service won't provide any help and tries to convince that it is your fault. When clearly they have a BUG in their system @CRTCeng

  • harrylamba harrylamba (@harrylamba) reported

    @Fidomobile I had already DM'd. I am being charge $140 for a service that was not available to me when I was in India - " Roam like home" facility - for my 10 day short trip to India

  • AmanSin36901262 Aman Singh (@AmanSin36901262) reported

    @Fidomobile very bad customer service. Firstly, a long hold and then nobody answers. I need to speak immediately with someone. Have unauthorised charges on my billing.

  • eltemas1 Arisa (@eltemas1) reported

    @Fidomobile, very bad experience signing up with your company, the rep told me I can return/exchange the device anytime, anywhere, knowing I was moving from Toronto to Quebec. Now, I am told it can only be done at the store it was purchased. I don't like this phone, plz help!

  • GauravThummar Gaurav Thummar (@GauravThummar) reported

    @Fidomobile you guys need to send push notifications for expiration of service or sms so user can understand their service expiration. You people need to inform user. I get to know only when i got huge bill for long distance. you people cheat me. please improve your communication process.

  • Jake431019382 Jake (@Jake431019382) reported

    @Fidomobile Outage in London Ontario, that too on a Monday first day of the month while working from home! Is it a joke?

  • GauravThummar Gaurav Thummar (@GauravThummar) reported

    @Fidomobile you guys need to send push notifications for expiration of service or sms so user can understand their service expiration. You people need to inform user. I get to know only when i got huge bill for long distance. you people cheat me. please improve your communication process.