Fido Outage Report in Roberval, Saguenay/Lac-Saint-Jean, Québec

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in Roberval, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Roberval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Internet (47%)

2. 

   Phone (44%)

3. 

   E-mail (5%)

4. 

   Wi-fi (3%)

5. 

   Total Blackout (1%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Philip Hadley (@hadley4ipswich) reported 5 minutes ago

  @Fidomobile can you explain why I waited a month to get through to someone, then when I asked to file a complaint about July 8th - you staff just cut me off?

• mildkiller (@mildkiller2002) reported 13 minutes ago

  @Fidomobile The 2nd support told me the $25 was expired. I questioned him why expired? Customers should be treated equally and why someone has $25 but others don't? He hang up the call. Both support are rude!

• Crysta (@crisssyta) reported 16 minutes ago

  @Fidomobile thanks for nothing, Fido! Impossible to get through even to get in queue over the phone. Directs me to live chat. Live chat agent takes about 20 mins for each reply just to give me answers I already knew. Being a long time customer means nothing esp with offers.

• Sarah Hollins 😷🇨🇦♈️🐾 (@shollins77) reported 18 minutes ago

  @Fidomobile just credited me an extra 5GB of data for 6 mo. No charge. For being a loyal customer. And that’s why I’ve been with them for 14yrs. Thanks!

• Vishnu Gupta (@Vishnouu) reported 19 minutes ago

  @Fidomobile @RogersMobileCa Didn’t get refund for the July 8 outage.

• John Nye (@John_nye77) reported 20 minutes ago

  @Fidomobile why do you make it Impossible to speak to a live person for billing support?? The Phone# just redirects to a chat bot! How is a chat bot supposed to refund me for erroneous billing charges?

• G. I. Joe (@mallu_moto_vlog) reported 20 minutes ago

  So @Fidomobile gave me $6 dollars in credit for July 8th outage. And charged me $12 for US roaming when I accidentally dialed voicemail which lasted less than 5 seconds.... Corporate greed has no bounds.

• Penny Baldwin-French ☮️ (@scoutkayaker) reported 20 minutes ago

  @Fidomobile We used to have great signal at our cottage. So strong I could use phone as hot spot for laptop for work. Now, we barely get 1 bar. FaceTime won’t work. Phone calls cut in and out. CAN’T GET ANYONE AT FIDO WHO CARES. Just the brush off.

• mildkiller (@mildkiller2002) reported 22 minutes ago

  @Fidomobile Hi Fido, today I have chatted with 2 Fido online support in regards to the extra refund other than the automatic 5 days credit due to July outage. The 1st support laughed I have no expensive product with Fido since both my cellphone and pad have no contract with Fido.

• Bruce Winter (@Bruce_Winter) reported 23 minutes ago

  @MJForbes @Fidomobile Suspect not, but getting a person to answer a customer question in Canada telecom-land is nigh on impossible. That’s b/c it’s the customer's fault there’s a problem.