Fido

Fido Outage Report in Roberval, Saguenay/Lac-Saint-Jean, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Roberval, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Roberval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Roberval, Saguenay/Lac-Saint-Jean, Québec 03/15/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (26%)

    Internet (26%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • pramodsmvdu pramod (@pramodsmvdu) reported

    @Fidomobile Hoping for resolution this time 🙏 @FidoSolutions

  • ccTILLY Chantel Crockett (@ccTILLY) reported

    .@Fidomobile your customer service is appallingly awful. Between my husband I we have spoken to 6 representatives today to resolve a mistake YOU MADE! One of them was helpful, but couldnt correct the mistake. Now we can only speak to a manager in 24 hours.

  • Sridhar03809423 Sridhar (@Sridhar03809423) reported

    @Fidomobile I am sorry to say that the boxing week offer of $150 gift card (for buying new home internet) is not yet sent to me. I have called to customer care many times as well ! Please resolve this issue ASAP

  • pramodsmvdu pramod (@pramodsmvdu) reported

    @Fidomobile Hoping for resolution this time 🙏

  • 197rosemont Dj Staz (@197rosemont) reported

    @Fidomobile Hi Fido, Is it normal that i have to call 11 times YES 11 times (20 hours of my time lost over the phone and Chat) to have an issue That no agent is able to solve, No Mananger calls me back when i requested it ..?

  • FerozKh08656482 Feroz Khan (@FerozKh08656482) reported

    @Fidomobile pathetic service guys stay away from fido mobile these are rip offs you wouldnt even know how your bill is so high.moreover nasty customer service

  • Nahrain85 Nahrain (@Nahrain85) reported

    @Fidomobile chat live not available? I'd like to cancel my services and it doesn't seem so easy!

  • Raasda1 Raasda (@Raasda1) reported

    @Fidomobile @FidoSolutions I accepted an offer from Fido Win back but didn’t get a confirmation email. After a couple of days, I called Fido customer service and they had no record of the order and “no notes” were left on my account. I’m confused. Did Fido rescind the offer?

  • rosejmedeiros rose medeiros (@rosejmedeiros) reported

    Holy **** @Fidomobile @FidoSolutions is useless, charged $288.44 for their **** up and when they said they fixed it THEY HAVENT now I have overdue balances

  • Kamilklutch Kamilklutch (@Kamilklutch) reported

    @Rogers; @Fidomobile - How is it you guys are some of the biggest companies in Canada but offer some of the worst online experiences. Please invest some money in your website / mobile apps. It shouldn't be this hard to upgrade your phone