Fido Outage Report in Roberval, Saguenay/Lac-Saint-Jean, Québec

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Roberval, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Roberval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (47%)

2. 

   Internet (40%)

3. 

   E-mail (5%)

4. 

   Wi-fi (4%)

5. 

   Total Blackout (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Susan Foster (@fostersusan261) reported 50 seconds ago

  @Fidomobile you should get some real people on the help line. Not your stupid AI bot. It's not helpful, and I need my problem fixed now, not in three days time when your 'specialist' can finally call me back. Also your app needs some help.

• Iggy (@bangbangdown) reported 56 seconds ago

  @Fidomobile Why is it impossible to reach a human? First, I’m stuck with your useless AI support, then I’m forced to talk to another machine just to schedule a call back the next day. This is terrible customer service.

• Ravi Goyal (@ravipalgoyal) reported a minute ago

  @Fidomobile My phone with Fido eSIM has suddenly stopped working, and I need a replacement eSIM for my new phone. I can't find an option in the app or on the website to order one. How can I get this sorted and restore my service ASAP?

• Yann Saint-Laurent (@yannstlo) reported 5 minutes ago

  @Fidomobile Today is Sunday, trying to talk to someone in customer service (billing) and they are booking for Tuesday… what kind of service is this?

• boomchek (@boomchek) reported 5 minutes ago

  @KayLillyFleur @Fidomobile Atrocious customer service. Ai phone bot is horrible and wanted to book a call for me with a live person 4 days from now on Tuesday. Unacceptable. Will be looking to cancel after 20 years with @FidoSolutions with same phone number.

• Brett Green Capital Corporation (@BrettCapital) reported 6 minutes ago

  @Fidomobile I’ve been a Fido customer for 28 years, likely one of the longest, yet I’m thinking of leaving because you won’t offer a plan which includes US data and calling similar to @FreedomMobile talk me out of leaving Fido?

• Lilly Fleur (@KayLillyFleur) reported 7 minutes ago

  @Fidomobile Terrible online + phone customer service process! C’mon! You guys can do better than a poor bot! Ppl can’t even speak to a person without booking an appointment weeks away???

• Nate Sosa #LLPS (@gz_nate) reported 10 minutes ago

  @Fidomobile I’m telling you rn if I have to schedule a return phone call 3 days away and can’t speak to a human when I call customer service I’m gonna renew my MULTIPLE lines with a competitor.

• Angini - The Sailing Therapist 🇨🇦 (@sailingangi) reported 10 minutes ago

  Hey @Fidomobile you charged me for 2 days of roaming when it should’ve been only 1. Now the person I’m trying to get help from is saying they’re sending me a link. This isn’t how I work! I want this resolved by a human please

• NatalieL (@NatalieLa11) reported 11 minutes ago

  It’s very hard to get any help with @rogers and @Fidomobile ! I’m always on hold !!