Fido

Fido Outage Report in Roberval, Saguenay/Lac-Saint-Jean, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Roberval, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Roberval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Roberval, Saguenay/Lac-Saint-Jean, Québec 11/27/2025 20:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • seonhosii1972 Seonhosii1972 (@seonhosii1972) reported

    @Fidomobile @FidoSolutions Hi, I was told that Pinal at credit operations would call me back within 48 hours to help me resolve my issue. That was on Jan 30, I’m still waiting for the call back, this was an appointment made by one of your agents.

  • iqqqqqy Musings of a Brown Girl (@iqqqqqy) reported

    @Fidomobile can I get some customer service please 😭

  • Mariam787068241 Mariam Didi (@Mariam787068241) reported

    @Fidomobile have been trying to contact customer service, worst ever.

  • KierstenHanly Kiersten Hanly (@KierstenHanly) reported

    It seems like they even deleted one of their messages? Not sure what that was supposed to accomplish @Fidomobile - but please feel free to let me know when you’ll be available to help.

  • BaaabaaaG BabaG (@BaaabaaaG) reported

    @Fidomobile garbage customer service.

  • tanu_arushi Arushi (@tanu_arushi) reported

    @Fidomobile without my acknowledgement, add-ons were cut by suggesting a new plan. Customer executive didn't tell the change on a call. What I got was a mail which was in my junk folder that I got to know after 45 days. I charged 281$ for long-distance. Unprofessional behavior

  • simblain Simon Blain (@simblain) reported

    Vancouver Island is trending! Maybe @Fidomobile will learn of its existence and actually come and fix their network here

  • Puchita97 Alexandra (@Puchita97) reported

    @Fidomobile your agent has me on a 30 minute hold. Can I get some help please?

  • ketupatel2211 Ketu Patel (@ketupatel2211) reported

    @FidoSolutions @Fidomobile If you can’t understand how to provide the good service to customer, how do you guys control service interruption. I don’t understand what’s the meaning of temporary suspension when you receive a bill to pay. Highly dissatisfaction, not recommended to others.

  • Aquairena Irena Li (@Aquairena) reported

    @Fidomobile Your call center manager screwed my day. I have never seen my husband talking to anyone with his hands shaking due to all the anger from one simple billing issue. We still have got your flyer that offers us a $35 plan and the small words say “$20/mo bill credit”