Fido Outage Report in Roberval, Saguenay/Lac-Saint-Jean, Quebec

Problems in the last 24 hours in Roberval, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Roberval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  3law (@3lawyered) reported 5 minutes ago

  @Fidomobile , I am already on a 50$ 10 gb data plan. Black Friday fido deal is offering a 50$ 12 gb plan... How do I get the additional data?? ... It's been impossible to connect with customer care

• 
  Violet (@Viola_mi) reported 5 minutes ago

  @Fidomobile then when asked for plans available to me as someone whose been with fido for a while, hd quotes me the same price as a new customer. I guess loyalty means nothing to Fido

• 
  Saji-united (@saji_united) reported 9 minutes ago

  @Fidomobile worst customer service! Both n chat box and over phone. Spend 2 hours for a simple request and still waiting over the phone . I will certainly change as soon as found better offer

• 
  Michael Buckley (@datadefensionis) reported 10 minutes ago

  @Fidomobile I'm a long time customer eligible for an upgrade. Wondering if there is any Black Friday magic you can do for me on a Pixel 6 Pro? If you're operating in Kelowna, I hope you are safe with the crazy flooding.

• 
  Martin Karam (@MrtKaram) reported 13 minutes ago

  @Fidomobile black friday #promotions are an absolute #scam. If you are a #LOYAL customer you cannot benefit unless you make an upgrade. And the amounts they advertise differ from one store to another!

• 
  Alex.Daniels8 (@Daniels8Alex) reported 14 minutes ago

  @Fidomobile I have been a customer since 2014. Every 2 years when signing a new contract, Fido would always give you something for being a loyal returning customer. Apparently that is no longer the case and customer loyalty is not worth anything. Why would you encourage hopping?

• 
  Warren (@realtworoosters) reported 15 minutes ago

  @Fidomobile I had a lengthy chat today with a promise of a fee change, asked for a transcript. 4 1/2 hours later no transcript. Help please

• 
  Irial Kennedy (@irialk) reported 16 minutes ago

  Hey @Fidomobile . I was just kicked off live chat after waiting almost an hour!! I really need you to stop sending me marking material in the mail. This is the 4th time that I am trying to stop this. We can't even get the service you provide at our current address!!!!

• 
  نیلا (@neelarosee) reported 18 minutes ago

  if you wanna wait 2.5 hours on hold then have the agent hang up without getting any service call @Fidomobile :/

• 
  bb (@bestboyog) reported 19 minutes ago

  @Fidomobile seriously disappointed in your customer service, waited on the phone, on chat, was disconnected twice after waiting for 99 people to clear in your queue. #dobetter