Fido

Fido Outage Report in Roberval, Saguenay/Lac-Saint-Jean, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Roberval, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Roberval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Roberval, Saguenay/Lac-Saint-Jean, Québec 01/11/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • anmoldhariwal1 Anmol Dhariwal (@anmoldhariwal1) reported

    @Fidomobile Feel so disappointed right now and I cannot go back because I had already ported my number.. WORST EXPERIENCE I would definitely not recommend any of my friends to get Fido.. As i lost the special LOYALTY plan from my old carrier which i had been with for 4 years.. #FraudFido

  • S93Fatima Fatima S (@S93Fatima) reported

    FIDO You are the WORST cellphone provider EVER! You cannot even treat your customers that have been with you for over a decade with loyalty! At first in order to get clients you say that you would be giving several discounts! But after a month all those discounts end! @Fidomobile

  • anmoldhariwal1 Anmol Dhariwal (@anmoldhariwal1) reported

    @Fidomobile When I complained about it to customer service, the first guy hung up the call.. i called the second time and spoke to someone that I was tricked and a fraud was committed with me, he said he cannot do anything #FraudFido

  • sharrliu Shasha (@sharrliu) reported

    @Fidomobile just found out I’ve been paying more than everybody else for the same phone plan for I don’t know how many months. I guess this is what I get for being your customer for 8 years. Byeeee

  • MayaMasha7 MayaMasha (@MayaMasha7) reported

    Two months after leaving @Fidomobile for the worst customer service I've ever gotten by any company in Canada, I get a survey in my inbox because they care. It's a perfect metaphor. Months late and leading to a broken link. #shamefido #dumpfido #fidofail

  • rami_kiwan Rami Kiwan (@rami_kiwan) reported

    @Fidomobile I need to renew my account before it expires. I follow the required steps by your Contact Us service, but no agent is answering the call at the end. Kindly help.

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @Kumayl18705359 @Fidomobile @FidoSolutions They don't have customer servivces via email. That could be why your request didn't go through

  • AmiraElrafie A✨ (@AmiraElrafie) reported

    Worst cellphone company is @Fidomobile The app never opens, it lags for days literally, somehow I used a GB of data in 5 mins without even opening an app and so on...

  • S93Fatima Fatima S (@S93Fatima) reported

    On top of that calling FIDO customer service is the WORST! Your supervisors are unbelievable rude and go against everything that the client was told when buying the phone and plan! Even though the plan breakup is written in the notes, FIDO supervisors refuse to agree! @Fidomobile

  • Kumayl18705359 Kumayl (@Kumayl18705359) reported

    @Fidomobile @FidoSolutions You guys should watch out. There is no information on website on how to close the account. And due to covid we had a lock down.