Fido

Fido Outage Report in Roberval, Saguenay/Lac-Saint-Jean, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Roberval, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Roberval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Roberval, Saguenay/Lac-Saint-Jean, Québec 02/22/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Ice_nor_summer 어름 (@Ice_nor_summer) reported

    @Fidomobile I arranged a callback for 9:00 AM today, but I did not receive any call. I haven't used phone calls or text messages since I left Canada a few years ago, and now I really need to cancel my service. This situation is very frustrating for me.

  • missey_em missey em (@missey_em) reported

    @Fidomobile Your automated system is NOT working when it calls customers for a scheduled call!!!!!!!!

  • Har24242 Har2424 (@Har24242) reported

    @Fidomobile Extremely worst customer service I need to call fido urgently but no live agent I have scheduled a call back really? and also it takes two days

  • jaffomtl Jeff Stephens (@jaffomtl) reported

    Oh well, spoke to soon @Fidomobile , still no solution to porting my number, so well over 24hrs without access to my phone number and texts, and not able to reach anyone!!! Beyond frustrated at this point!!!

  • D494857D Callum D (@D494857D) reported

    @Fidomobile I'm not waiting days to set up a stupid appointment to talk to someone that's absolute nonsense, all these big corporate companies need to stop with this useless AI shite

  • Ice_nor_summer 어름 (@Ice_nor_summer) reported

    @Fidomobile What do I need to do to receive a call or cancel my service? I have already called customer service and scheduled a callback twice, but nothing has worked. I no longer want to keep waiting, I just want this issue resolved.

  • SSSambora Sandy Saragoca (@SSSambora) reported

    @Fidomobile so if a client calls Cust service& is told he can’t be helped after being charged for roaming incorrectly. I reach out on X because he has no social media, and am told he can be helped if he posts on social media?! Seriously?

  • missey_em missey em (@missey_em) reported

    @Fidomobile Your automated system is NOT working when it calls customers for a scheduled call!!!!!!!!

  • D494857D Callum D (@D494857D) reported

    @Fidomobile Why ******** have you replaced customer service with AI bots you annoying *****? I want to speak to a human person NOW not AI garbage

  • jaffomtl Jeff Stephens (@jaffomtl) reported

    Incredible! I have switched to @Fidomobile a couple hours ago speaking to someone on the phone and now there seems to be a problem and it’s impossible to reach anyone!!! NOT A GOOD START