Fido outages and service status in Saddle Lake, Alberta

Problems in the last 24 hours in Saddle Lake, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Saddle Lake, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joe Cicoria (@Ammazzato) reported 7 minutes ago

  @Fidomobile Is there a cancel my account button in your website? I’d like to cancel my membership.

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  Jo (@Jo39908254) reported 9 minutes ago

  @Fidomobile Hello I have a hard time to talk to a person or reaching you by email I canceled my account in November 2024 and you owe me $5 since. I was told I would get a cheque in June 2025 but I never did I’ve been trying to make a contact since but it’s unsuccessful

• 
  SpamAuditor (@SpamAuditor) reported 10 minutes ago

  While most of our work is in network related threats, a reminder.. phone scams keep rising.. and unfortunately, lots of them are south asian based.. if you get a call from say @rogers or @Fidomobile with a heavy accent.. it's now probably a scam. Call them out.. 'Oh, hey a call from one of those India based scam outfits..' then hang up, and block the number.. (They like swearing)

• 
  Shrikant Gupta (@Shrikan15918909) reported 14 minutes ago

  @Fidomobile @RogersHelps I was convinced to return with the promise of FREE US calling but now I’m being charged. A/C No 507570791. Called brand ambassador team many times.lady who sold me the plan is “never at her desk” & no callback yet. This feels misleading. Please fix ASAP

• 
  Chelle (@traaashpanda) reported 14 minutes ago

  It’s wild to me that @Fidomobile, which is essentially @Rogers doesn’t have customer service on a Sunday? They’ll let you sign up for their services but if something goes wrong … get ****** :) No ported phone number means no calls. No text. No 2FA.

• 
  Sunil (@subhanus) reported 19 minutes ago

  It's been 3 months since I cancelled, yet @Fidomobile continuous to charge my credit card every single month. your customer service is non-existent. You haven't resolved my past billing disputes, but you keep creating new ones. Stop charging me and clear my past disputes now !

• 
  AlienOnEarth (@brokeStudent02) reported 20 minutes ago

  @Fidomobile worst service have to wait 5days in advance to talk to representatives and ask Jack is scam. You guys have become unethical trying to steal every month. I'll be going to CCTS complaints. Telecom has become a joke in Canada thanks to you guys.

• 
  Nojan Emd (@EmdNojan306) reported 22 minutes ago

  @Fidomobile another week went by and my voicemail is still in French. No support from Fido. I have been placed on hold for hours

• 
  Aephraim Steinberg (@QuantumAephraim) reported 24 minutes ago

  @FidoSolutions @Fidomobile ChatGPT seems correct: "What you saw is not accidental: AskJack has hard stop conditions. . .: Pushes a canned message. . . Disables input to prevent further escalation Repeating “agent,” “human,” or “callback” does not override this..."–@Fido has PROGRAMMED it to REFUSE to help.

• 
  Kv N (@KvEncela) reported 27 minutes ago

  @Fidomobile was signing for a new plan and as usual nothing worked , submitted license and photo then shows message need more information and a contact number shows that is not in service, bunch of incompetent…