No problems detected
If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Saguenay, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Saguenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
Total Blackout (3%)
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
I advised @Fidomobile @FidoSolutions on December 3, 2021 that they weren't authorized to help themselves to my credit card, yet on December 16, 2021 they charged more than $700. Still no resolution for the frauds reported since October 2021. #fraud #disabilityrights #bullies
@Baby_Brown_Eyez @Fidomobile Contact @AstroCyber4 to recover your account immediately. His service is genuine and trusted
@Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !
@Fidomobile can absolutely all the way **** off from where ever they are with the way they have handled me not being able to use my app and services for a year. How many times you going to hang up on me bro?
@Fidomobile very disappointed to know u care least abt ur most loyal customers! Recently visited ur store & when asked fr any offers on IPhone 13, response was we have none so u can port to a different service provider if u re getting a bttr deal! Sure thing thts wht i plan to do
@koodo just switched to @Fidomobile because of how garbage your call back service is. Who's ever idea call back was should get fired for incompetence.
@RogersHelps @Fidomobile @FidoSolutions I have a recording of a manager at Fido promising me that someone from head office at rogers will call me to fix the issue caused by a staff that did not know Fido procedures and no one has emailed or called me. I need help.
I won't be using my phone in January, so I looked into suspending service for the month @Fidomobile. Apparently, suspending service for fewer than three months isn't a thing, so I either pay the standard rate, or just cancel it altogether? That choice seems easy...
@Fidomobile I want to cancel my cell phone service with Fido but find it impossible to get through to them. If they are deliberately trying to discourage people from cancelling by making them wait extended periods on the phone, this is a reason to not sign up with them at all.
@Fidomobile Is this customer service? My phone won’t charge anymore! It just lost its charge around 6%. Help!