Fido

Fido Outage Report in Saguenay, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Saguenay, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Saguenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Saguenay, Québec 12/19/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (42%)

    Internet (42%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • opinionated_fin Neil (@opinionated_fin) reported

    @Fidomobile @_v_e_n This is the same issue I'm facing..Charged me as well. Guess I have to change my connection.

  • BCOKViews Gene Sullivan (@BCOKViews) reported

    @_v_e_n @renukamendiss @Fidomobile No issues with Bell at all using their VoLTE right?

  • RobynWinsEnnit Robyn L: Itisahwâkan (@RobynWinsEnnit) reported

    @Fidomobile Hey, Fido - can you explain please, why or how phone numbers that are blocked on your service line, can still call and leave messages/texts on the phone number that's blocked them?

  • CihadKeskin10 Cihad Keskin (@CihadKeskin10) reported

    Hi @Fidomobile, I’m abroad and my 6-month line suspension is ended. I can’t call from here and chat couldn’t help. Can you please either extend the suspension or cancel my line to avoid charges? Can I keep my number for reactivation later? Thanks!

  • Prateek_Garg95 Prateek Garg (@Prateek_Garg95) reported

    @Fidomobile You added an $84 charge for my 3G to 5G migration—even though I upgraded to an iPhone 14 from Fido and was told there’d be no charge. I’ve called multiple times, was told it’s removed, but it’s STILL showing in the app. Please fix this ASAP. Extremely fed up. #worst

  • ddxlsha Dilsha (@ddxlsha) reported

    @Fidomobile I was charged my plan amount for both my lines even though both are on a temporary suspension and has been for months now (it’s still actively on the temporary suspension). When I try to reach out for support there’s only robots available and they don’t understand.

  • Doucet3 Cody Doucet (@Doucet3) reported

    @Fidomobile I’ve tried it 5 times every time it asks if I would like to schedule a callback I say yes, then the very next response is “I’m unable to help you call back again later” in a quiet room so there’s no margin or error thinking the system heard something.

  • SchnauzerPoppa 🍀Kevan Houlihan (@SchnauzerPoppa) reported

    Hey, Happy **** Day. Just wanted to say I despise @Fidomobile customer service. I have huge regrets for coming back to this provider. My advice, stay far away.

  • SchnauzerPoppa 🍀Kevan Houlihan (@SchnauzerPoppa) reported

    @Fidomobile My issue has been resolved after 35 minutes. Wow. Thanks for checking in with me. Doesn't change my opinion. Take care.

  • BCOKViews Gene Sullivan (@BCOKViews) reported

    @OmaruSensei @FidoSolutions Let me know if you tried getting a new Sim card from @Fidomobile. I'm in the same boat trying to find a solution before jumping carriers.