Fido Outage Report in Saguenay, Québec

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Saguenay, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Saguenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (58%)

2. 

   Internet (27%)

3. 

   Total Blackout (6%)

4. 

   E-mail (3%)

5. 

   Wi-fi (3%)

6. 

   TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• AudRey (@reyaudd) reported 4 minutes ago

  @Fidomobile Both the chatbot AI and phone AI cut me off, saying they're unable to make an appointment for a customer service representative to call me. I've been trying for days and keep getting the same message.

• Keith Watts (@atKeithWatts) reported 7 minutes ago

  Absolutely disgusted by the way @Fidomobile and @PurolatorHelp have handled my delivery. I've been told apparently since Fido is sending me a phone and forgot a simple apartment number, Purolator can't deliver it and neither party will fix it.

• Assiduous (@MrsC72) reported 8 minutes ago

  @Fidomobile 1st time - nobody called 2nd time - "Our system is down please call back tomorrow" 3rd time - after speaking for 45 mins, "Our system is down please call back tomorrow" There is 0 satisfaction, 0 resolution, & seems like 0 effort given by Fido.

• AudRey (@reyaudd) reported 9 minutes ago

  @Fidomobile Still "having trouble" scheduling a call-back. I'm getting really frustrated! :(

• Dhaval Mehta (@idhavalmehta) reported 10 minutes ago

  @Fidomobile fed up with your customer support. I am unable to update my billing address in the app or website. System cannot find my address. Contact support and the IVR says it can be done online. How do I update my address now?

• Nishant Ahlawat (@ahlawatwrites) reported 13 minutes ago

  @Fidomobile have you blacklisted @oneplus . My 5g phone is not compatible with your new network where you have phased out 3g network . And you are charging unjust charges without notice. The best part is support team says they can't help.

• Cihad Keskin (@CihadKeskin10) reported 18 minutes ago

  @Fidomobile Thanks, but I don’t have an active Canadian line abroad, so I cannot make that call. I’m asking again: please provide an alternative way to cancel my line or proceed with cancellation on your end. I cannot keep paying for a service I can’t use.

• Kryss Kroniks (@KryssKroniks) reported 20 minutes ago

  @Fidomobile Maybe put more effort into customer service instead of this woke ****.

• Intrepid Critic (@Who_knewit) reported 20 minutes ago

  @Fidomobile are you guys keeping this automated phone system where it takes 5 1/2 hours to hear back from an actual person? Or is this something you're just testing? Because I will cancel my service if this is the future of Fido.

• AudRey (@reyaudd) reported 22 minutes ago

  @Fidomobile Can you do anything to help me reach a customer service rep? I've been trying for about two weeks.