Fido Outage Report in Saguenay, Québec

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in Saguenay, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Saguenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (53%)

2. 

   Internet (32%)

3. 

   E-mail (8%)

4. 

   Total Blackout (3%)

5. 

   Wi-fi (3%)

6. 

   TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• PEI Bound (@SteveNovak1977) reported 2 minutes ago

  @Fidomobile That's just it, you don't help.... you don't do anything other than offer lip service. Your service barely works, you blame everyone but yourselves for the poor service, and expect customers to pay full price for a fraction of the service you sold them. Why is that????

• Ada (@Ada77881950) reported 3 minutes ago

  First they mess up my sim number. The toss me from rep to rep. Like how's that my problem @Fidomobile i don't need this stress while dealing with all this pandemic nonsense. I have no patience for bs now.

• Meaghan (@megsd_23) reported 5 minutes ago

  Me last week: Guys, @Fidomobile is a great company. Me today: I just spent 2 hours on live chat with Fido trying to figure out why did literally nothing to help my mom. Soooo quick turn around on that.

• Hxpeless Babe (@King_Hxpeless) reported 9 minutes ago

  @Fidomobile your customer service is absolute trash! After 3 months of looking for a solution to a problem no communication only bullshit theories. Merci

• Tariq Razi (@Tariq_Razi) reported 9 minutes ago

  @CCTS_CPRST needs to check in the bad customer service being provided by @Fidomobile to its customers. No ownership being taken of commitments being given both on recorded lines and emails. Complete lack of ownership of customers.

• Tariq Razi (@Tariq_Razi) reported 10 minutes ago

  @Fidomobile complete and utter lack of customer ownership by Call Centre. Never depend on the commitments given by their Call Center Agents or even email confirmations sent by them. They will turn around and say that nothing can be done.

• Tom Ostapchuk (@TomOstapchuk) reported 10 minutes ago

  Clever tactic taking multiple support calls to a single agent @Fidomobile. Probably lowers your 'wait time' metrics. Start adding in the time on hold while the agent helps everyone else at the same time.

• Riel Hahn (@RielHahn) reported 13 minutes ago

  @FidoSolutions @Fidomobile Hey - several days now of dropping calls all the time, or the person can't hear me when I call. Calls fail continuously, or won't dial at all. Voicemail takes a day or two to show up. Texts constantly not sent. Can't figure out what I'm paying for!

• Scott C (@scottacalvert) reported 13 minutes ago

  @Fidomobile fix your website, I'm trying to look at plans for 'bring your own device' and it keeps bringing me to the 'select a device' page.

• Ernie Foresta (@ernieforesta) reported 16 minutes ago

  @Fidomobile worst customer service ever unbelievable