Fido

Fido Outage Report in Sainte-Adèle, Laurentides, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sainte-Adèle, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sainte-Adèle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sainte-Adèle, Laurentides, Québec 12/11/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • GordM20 Gord M (@GordM20) reported

    @Fidomobile I have an appointment Omer Schell’s for tomorrow. I will let it ride and if no one calls this time I will commence shopping around for a new provider. Fido’s quality of customer service has nosedived recently. I used to be able to get a customer service rep on the phone.

  • Mr_Teekay jay makinze ❼ (@Mr_Teekay) reported

    @Fidomobile eric, the convenient time for me is when i am calling. not 3 days into the future. even worse: i am calling about an issue that's was supposedly fixed over a month ago.

  • wesglassford Wes Glassford (@wesglassford) reported

    @albertan8181 @Fidomobile @Xil_llix My wife is in Beaumont and she is fine. I work in the city and no service.

  • Phoenix25R Phoenix🕉️ (@Phoenix25R) reported

    Hey @Fidomobile , what's the point of "customer service" if I have to wait 2+ days just to speak to someone? My issue is urgent — by the time I get a callback, it'll be the weekend and I might as well go to a store. This is not acceptable. I need help now!!

  • Mr_Teekay jay makinze ❼ (@Mr_Teekay) reported

    if i call @Fidomobile one more time and i get that stupid virtual assistant asking me to schedule a call 3 days out, i'm walking to the nearest Virginia mobile or koodo kiosk. speaking to someone to resolve an ongoing issue shouldn't be this difficult

  • CaitlynReid2002 Cait Reid (@CaitlynReid2002) reported

    @Fidomobile is there an outage or something? My phone is not working at all

  • JoshKorn JoshKorn (@JoshKorn) reported

    @Fidomobile, after discovering that my data-only feed had been “paused”, and trying to unpause it, I discovered what your “customer service” is really about: - trying to pay extra got me an error message with a phone number that said it was discontinued; - calling your support number got me a bot that kept saying “again” when I asked to speak to a human; - going to the nearest FIDO store got me two guys who tried to sell me a more expensive plan AND bill me $20 for the transaction; - I never did get the promised callback from your agent. What I did do was contact your competitor 100 yards from you in the mall, and got exactly what I wanted in about 5 minutes, for a better price, and they waived the transaction fee. Facts are that you don’t care one little bit about your customers. You’re a disgrace to all dogs. Good riddance.

  • GOWCHAMP gow champ (@GOWCHAMP) reported

    @deepcik1 @Fidomobile same issue

  • GordM20 Gord M (@GordM20) reported

    @988Canada @Fidomobile The poor service at Fido is increasingly infuriating. Does anyone work in customer service that is not a know nothing robot? I made an appointment last Friday and no one called that day at all. Today I made a new appointment, earliest was 4 days to speak to a rep.

  • ThiaBaybee Aѕнα (@ThiaBaybee) reported

    @Fidomobile This is not much of a solution since I have to go through the tedious process of scheduling another call only for this to probably happen yet again. Perhaps suggest to your superiors that it would be great if customers could get help from humans if they needed to speak to someone