Fido outages and service status in Sainte-Agathe, Quebec

Problems in the last 24 hours in Sainte-Agathe, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sainte-Agathe, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zee Hamid (@zeeinmilton) reported 5 minutes ago

  @Fidomobile - your service absolutely sucks! My dad's eSIM isn't working and there's no way to talk to a human. Your chatbot tells me that a human will call me on Tuesday evening! It's Friday! Who has time to wait 4 days.

• 
  Armand Swarts (@Smokeywoodbones) reported 7 minutes ago

  @Fidomobile So this is prioritized over taking care of current customers? A friend with a recently deactivated phone needs to reactivate but without the fido number active there are 0 means of reaching customer service. Chatbox non-functional, no ability to reach anyone on phone.

• 
  Sarah Anderson (@SpirituallyFam) reported 10 minutes ago

  After months of trying to resolve ongoing billing issues with @Fidomobile — including data overcharges that occurred while parental controls were active — I’m still waiting for a fair resolution. Partial credits don’t fix the underlying problem. Families deserve transparency and accountability, not exhaustion and confusion. Too many families just concede and pay because they don’t know how to fight back — allowing millions to be made off a faulty system. I won’t quietly accept that. A full reversal and goodwill credit are fair, considering the time, stress, and system failure that caused this. @CCTS_CRTC

• 
  Raphael Daniel (@RaphaelDan86238) reported 12 minutes ago

  @dizzyt87 @Fidomobile Fido is indeed an example of a poor service

• 
  Shrikant Gupta (@Shrikan15918909) reported 13 minutes ago

  @Fidomobile @RogersHelps @FidoSolutions You guys are trouble makers. I was at peace after leaving but you brought me back with false promises—no hotspot, no free US calling. And no one is calling me back, which is disappointing. Fix this ASAP or I’ll move back to my old provider

• 
  Blair (@blairs1) reported 14 minutes ago

  @Fidomobile cancelled within 14 days of activating, was charged in full and no refund as promised - trying to call, it's saying my phone was lost/stolen. help.

• 
  🇺🇦 Anna Filina (@afilina) reported 14 minutes ago

  Clearly @Fidomobile wants to continue harassing me for money I don't owe. I guess I'll have to make a complaint to the consumer protection office. All this because they don't allow customers to report an invoicing bug, and no reasonable customer support. Incredible.

• 
  Nojan Emd (@EmdNojan306) reported 18 minutes ago

  @Fidomobile can you all imagine my voice mail is in French and I can’t get a hold anyone until Tuesday at 3:30pm. Because Fido’s customer service is in Indian. I have been with Fido for 20 years

• 
  Juan S S (@JSebastianS88) reported 21 minutes ago

  @Fidomobile any support available if the call drops?

• 
  Prab (@Prab28145294) reported 23 minutes ago

  @Fidomobile @fidomobile need someone from Fido to see why my travel plan is not working that I paid for already