Fido

Fido Outage Report in Sainte-Cécile-de-Masham, Outaouais, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sainte-Cécile-de-Masham, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sainte-Cécile-de-Masham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sainte-Cécile-de-Masham, Outaouais, Québec 02/22/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • rao_nelapati Nelapati Sivakoteswara rao (@rao_nelapati) reported

    @Fidomobile 3/3 I apologized for my mistake and asked them to help with reducing the amount such that I can pay in instalments . But from 3 days no help from Fido. I spoke to credit team they said you have to pay within 30 days or else we will impose late charges.

  • PG13A ph (@PG13A) reported

    @Fidomobile your company makes just over $3000 a year from my family and delivers super service vs what’s advertised as prestigious yet @FidoSolutions can’t even reply to my messages having me wait an hour and 45 minutes since the last reply. Network and customer service issues

  • mcNewbNoCreeper MineNewbNoCreeper (@mcNewbNoCreeper) reported

    @Fidomobile I do not want your automated system to hang up on me and direct me to ask Jack. I want a representative. Why is that so hard

  • grinspy Yuval Grinspun (@grinspy) reported

    90 minutes of my time trying to get info from @Fidomobile on my new @Apple iPhone order. They don't tell you that their "clearance" prices are low because you'll wait 5 weeks and counting to get the new device.... and their CS support provides ZERO information. #CSFail

  • joecconde Jose, sin tilde. (@joecconde) reported from Westmount, Québec

    @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

  • katiewatt1992 katie watt (@katiewatt1992) reported

    @Fidomobile @FidoSolutions When will we get our credits for that day of no service

  • snowdropdreams chrystal (@snowdropdreams) reported

    @Fidomobile anyone else having intermittent data/signal connection this weekend?

  • saintlittt lalit (@saintlittt) reported

    @candacekellyto @Fidomobile SAME here my internet (data) has been acting up and I don’t find it acceptable I’m paying for something that isn’t working! I’d like a 60$ refund when I call ur customer support line I get hung up on or left on hold without updates about where I am in queue to speak to some1 😡😤

  • Roland73619763 Roland (@Roland73619763) reported

    @Fidomobile ****** service and customer service from your agents

  • cerenton c renton (@cerenton) reported

    @Rogers @Fidomobile let’s get this internet/cable issue figured out. 2 weeks of up and down service is terrible. I need to be able to depend on you to be working. Get it figured out already!! #rogersoutage