Fido outages and service status in Sainte-Cécile-de-Masham, Quebec

Problems in the last 24 hours in Sainte-Cécile-de-Masham, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sainte-Cécile-de-Masham, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicole (@GreencitygalTO) reported 5 minutes ago

  @Fidomobile @RogersHelps Team I need some help! Transfered my mom's existing number from Rogers to Fido, but we are getting billed by both! Rogers is billing old #, Fido is billed new #, and her existing Rogers number should have transferred over. Who do I start with for help?

• 
  BrianM (@briangm11) reported 6 minutes ago

  @1111SpiritualBb @Fidomobile Hope you post a follow up here. Almost NO competition in banking, telcos, etc means they can all ditch customer service staff in order to maximize profits, dividends, executive bonuses, etc.

• 
  Michelle Almeida (@xalmeida12345) reported 6 minutes ago

  @Fidomobile Activating the plan is easy, but cancelling it is a huge bureaucratic process. This is an abuse and a lack of respect for foreigners who use the service. But I want to make it clear that I will not pay anything. I ask that you act with decency and cancel the charges.

• 
  Suraj Sathyanarayana (@Suraj_OldNo7) reported 8 minutes ago

  @Fidomobile - How can someone reach your support helpline? The voice agent sucks and I just can't seem to get through to you guys

• 
  Dragon (@Carlosl68910473) reported 8 minutes ago

  @Fidomobile your garbage constantly spamming adds to my email canceling your garbage services you trash

• 
  Philomena Gunk (@macaghalla) reported 13 minutes ago

  I've had @Fidomobile since 1996. 30 ******* years. Today, I had to schedule a call back with an agent so that I can escalate an issue to a Supervisor, who will call me back in 48-72 business hours. Needless to say, I'm taking recommendations for a new provider.

• 
  Benn Prend (@BenPrendergast) reported 14 minutes ago

  The @Fidomobile customer service is probably the most god awful chat/phone line I’ve ever experienced. And I worked for be. Guarantee I’ll get a tweet back faster than their callback request.

• 
  C (@Craig17981815) reported 14 minutes ago

  @Fidomobile does having the rogers card also give fido customer the free roaming days?

• 
  Evan (@evanoftheyukon) reported 20 minutes ago

  @Fidomobile My issue is that I'm with Bell right now, and I haven't moved my number over (thankfully). This means that I'm stuck with a temporary Fido number that I would need to pay to port out to another provider. So I'm forced to call in order to cancel.

• 
  Shrikant Gupta (@Shrikan15918909) reported 21 minutes ago

  @Fidomobile @RogersHelps @FidoSolutions You guys are trouble makers. I was at peace after leaving, but you brought me back with false promises—no hotspot, no free US calling. And no one is calling me back, which is disappointing. Fix this ASAP or I’ll move back to my old provider