Fido Outage Report in Sainte-Cécile-de-Masham, Outaouais, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Sainte-Cécile-de-Masham, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sainte-Cécile-de-Masham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (64%)
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Internet (24%)
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Wi-fi (6%)
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E-mail (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Ostapchuk
(@TomOstapchuk) reported
Clever tactic taking multiple support calls to a single agent @Fidomobile. Probably lowers your 'wait time' metrics. Start adding in the time on hold while the agent helps everyone else at the same time.
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Penelope
(@PenelopeLPoole) reported
@Fidomobile Can you pls suggest how to elevate an issue with an unpaid refund of $600? My friend was finally able to get a response after posting his issue on FB (faulty modem, no service, billed anyway), but the 'customer service' disappeared again once the modem arrived.
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A.S.D
(@thecureforhair) reported
@Fidomobile hi. I just want to know if it's just me whose net is down or its this entire area. I'm in Mississauga L5B0C6.
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JBP
(@Jay_Perisic) reported
@ctaiariol @Fidomobile @FidoSolutions That’s bullshit there’s always room and adjustments to be made to keep a customer happy.... clearly they don’t want your business so bring it else where
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Harold Freiter
(@freiterh) reported
Hey @Fidomobile - wanted to let you know that it is a #bushleague move making us pay a $45 ‘connection’ fee to renew our contract after being a loyal customer for close to 10 years.
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T
(@ctaiariol) reported
Hey @Fidomobile @FidoSolutions... Bell offered me my exact phone plan for 20$ less... what can you do to keep me as a customer?
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shannon white
(@canadageekgirl) reported
worst customer assistance I have ever received from @Fidomobile ever
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Tariq Razi
(@Tariq_Razi) reported
@CRTCeng needs to check in the bad customer service being provided by @Fidomobile to its customers. No ownership being taken of commitments being given both on recorded lines and emails. Complete lack of ownership of customers.
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kasek
(@kasekesy) reported
@Fidomobile when are you going to fix the reception issues near 72 and 148 in Newton? I have complained numerous times over the last 2 years. Always told its my 📱 but never given a new one with warranty. Lte doesn’t work, constant dropped calls.
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Tariq Razi
(@Tariq_Razi) reported
@CCTS_CPRST Again @Fidomobile not honoring its commitment. Despite committing to deliver a iPhone on March 6th they have mismanaged the delivery by writing incorrect customer name. Now telling me that phone and plan aren’t available. Worst experience of my life.