Fido Outage Report in Sainte-Cécile-de-Masham, Outaouais, Québec

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in Sainte-Cécile-de-Masham, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sainte-Cécile-de-Masham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Internet (47%)

2. 

   Phone (44%)

3. 

   E-mail (5%)

4. 

   Wi-fi (3%)

5. 

   Total Blackout (1%)

Live Outage Map Near Sainte-Cécile-de-Masham, Outaouais, Québec

The most recent Fido outage reports came from the following cities: Gatineau.

City	Problem Type	Report Time
Gatineau	Internet	one month ago
Gatineau	Internet	one month ago
Gatineau	Phone	6 months ago
Gatineau	Internet	one year ago
Gatineau	Phone	2 years ago
Gatineau	Internet	2 years ago

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Kevin (@sierralad) reported 8 minutes ago

  Absolutely piss-poor service from @Fidomobile. Charged me $75 for a device on 3g when it's 4g compatible, assured me it could be credited when it appears on my bill, then refused to credit me when it did.

• Kryss Kroniks (@KryssKroniks) reported 8 minutes ago

  @Fidomobile Maybe put more effort into customer service instead of this woke ****.

• Anthony J Krusinckas (@AJKuinckas72) reported 10 minutes ago

  So I even called in to @Fidomobile customer service. No help at all. This how you treat your customers? You make a mistake, send me the wrong phone. I HAVE to wait for a call back? @FidoSolutions and @Fidomobile nothing but problems #CustomerSupportFail #CustomerServiceFail

• Cihad Keskin (@CihadKeskin10) reported 10 minutes ago

  @Fidomobile When I try calling the number from an international line, I get a “call cannot be completed as dialed” or similar error. I’ve tried multiple times—this number simply isn’t reachable from my location. Please provide another way to cancel my service.

• Dhaval Mehta (@idhavalmehta) reported 13 minutes ago

  @Fidomobile fed up with your customer support. I am unable to update my billing address in the app or website. System cannot find my address. Contact support and the IVR says it can be done online. How do I update my address now?

• JoshKorn (@JoshKorn) reported 17 minutes ago

  @Fidomobile Your customer service is totally hopeless. Your chat doesn’t let me chat with a human, and your phone bot? … That phone bot is a whole ‘ other level of sleazy. Your phone bot asks me if they can use my existing number to call me back. Yes, I say, and she promptly hangs up the phone. Yes, this does reflect poorly on you. Shame on you, FIDO.

• Dragon (@PinkDragon4434) reported 18 minutes ago

  @Fidomobile do you guys not have an active line rn? Where we can reach a customer rep? Our bill went up and we only had the option to schedule a call, it’s ridiculous. Where’s the customer service? Considering cancelling rn

• Kevin (@sierralad) reported 18 minutes ago

  In short, @Fidomobile sucks, and anyone on that network should switch. I'm going to. Hell, I'm looking at new providers right now.

• AudRey (@reyaudd) reported 22 minutes ago

  @Fidomobile I am still getting Fido bills despite having a deactivated account. Because of the deactivated account, I cannot reach customer service by phone or through your chat AI. Please help me.

• Anthony J Krusinckas (@AJKuinckas72) reported 23 minutes ago

  @FidoSolutions @Fidomobile I want the phone I ordered. Samsung galaxy z fold 7. No @fido switched up the phone. Everyone double check your phones you may not have the one you ordered. I'm going to file a complaint with #ccts. Also contacting others about this. #customerRights