Fido

Fido Outage Report in Sainte-Cécile-de-Masham, Outaouais, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sainte-Cécile-de-Masham, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sainte-Cécile-de-Masham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sainte-Cécile-de-Masham, Outaouais, Québec 01/04/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Sriniva66701551 Srinivasan1 (@Sriniva66701551) reported

    @Fidomobile @jdutchermusic @haviahmighty I'm extremely aggravated after discussing the matter with your support representatives and would like to get this matter escalated to the Senior leadership.

  • DarrenMachalek Darren Machalek (@DarrenMachalek) reported

    Cell providers need to do better. I got a great offer to switch. So I called @Fidomobile to see they can match, after 15+ years of loyalty they told me no. So I switched providers. Now I get a call from Fido begging me to come back. Maybe treat your customers right the first time

  • gaurav213312 Gaurav Prateek (@gaurav213312) reported

    @Fidomobile you have set the worst service record. On call for past 1 hour just to get a support representative. Internet speed is below 20 mbps for a 75mbps plan. Not sure what to do.

  • xkeeshaye Nay (@xkeeshaye) reported

    Hello @Fidomobile why are there extra charges on my monthly bill when you said you would give back extra for the massive outage you had a couple of weeks back? You added more instead!

  • rene1fr Rene Marc (@rene1fr) reported

    @Fidomobile 2 days with you and my internet was cut. That’s what I call a great way to start with a new customer 👏👏👏👏. And of this time no one to pickup the phone.

  • Sriniva66701551 Srinivasan1 (@Sriniva66701551) reported

    @Fidomobile @jdutchermusic @haviahmighty I was notified by your company on May 8, 2021 regarding the service usage bill of $987.73 for the account # 8-7102-XXXX.

  • Michyme1982 Michelle Medeiros (@Michyme1982) reported

    I have been a loyal customer with @Fidomobile with over 4 yrs & I have never been so angry at a company as I am now. I had to escalate the call 2 head office & even then I feel like I'll accomplish nothing. After this week I am seriously considering leaving your company. 🤬

  • Haqanwar Dr Anwar Haq (@Haqanwar) reported

    @maxfawcett With @Fidomobile for 19 years. I may have a couple of challenges/issues but they never disappointed me. Also, I always apologize to the person on phone before starting my rant that it isn't directed to you but want my concerns recorded.

  • ALandman10 Artur (@ALandman10) reported

    Hey @Fidomobile I am experiencing unbearably slow internet speeds today. Can you please let me know if there's an issue in my area?

  • ayushghimire Ayush Ghimire (@ayushghimire) reported

    @Fidomobile Made a wrong reporting to @TransUnion regarding some late payment that wasn't associated with my account. Coz of this, my credit is getting bad. Fido noted my complaint on 12 April and asked me to wait for 3 weeks. I called Fido today.. was told nothing has been done.