Fido

Fido Outage Report in Sainte-Cécile-de-Masham, Outaouais, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sainte-Cécile-de-Masham, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sainte-Cécile-de-Masham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sainte-Cécile-de-Masham, Outaouais, Québec 01/23/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (37%)

    Internet (37%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • dollarinvesting Dollar_Investing (@dollarinvesting) reported

    @Fidomobile Why do you guyz take such a long time to refund customers money?? Its been a month since service was canceled and still cheque not recd WOULD U ALLOW IF CUSTOMER PAYS BILLS AFTER 3 TO 6 WEEKS AFTER BILL GENERATED???

  • ash_goel Ashish Goel (@ash_goel) reported

    @Fidomobile @FidoSolutions looks like its time to switch. Raised a complaint (#C170490831) on 10/10, NO resolution yet but internet speed has gone down from 200Mbps to 50Mbps. 👏👏

  • snaakies Andrew (@snaakies) reported

    @514_sid @Fidomobile Same problem here

  • proudblaster3 Proudblaster3 (@proudblaster3) reported

    @Fidomobile The internet of fido is worst it suddenly stops working. I am stick your service because of the contract for the phone.

  • nolan1874 Nolan (@nolan1874) reported

    @Fidomobile I spent 15 minutes on hold, finally got through to a member of staff, he said he was just collecting some information about my account, another 10+ minutes waiting, nothing & then I get cut off!! I have left Canada for now so I want to cancel my contract

  • dmthakkar001 D.M.Thakkar (@dmthakkar001) reported

    @Fidomobile @FidoSolutions disheartened by misleading info from the agent who called to up-sell the plan. Resultantly, the bill came in for way too much than usual. Sadly, customer care staff cannot help! Ref: Call from Fido agent on 4th Aug.

  • BenJamms_ B (@BenJamms_) reported

    Hey @Fidomobile @FidoSolutions your internet sucks so bad and your tech "support" isn't very supportive

  • JazzyFrom JazzyFromTime (@JazzyFrom) reported

    @Fidomobile the worst company I’ve ever experienced with 30 years on this earth. If this is how you treat customers who pay their bill, I can only imagine how you treat others. Disgusted completely

  • paigemp Paige Purcha-Pogue (@paigemp) reported

    @Fidomobile Trying to get some help and I’m running in circles. AskJack isn’t available, customer service isn’t available at all - how can I get assistance for a compromised / hacked phone?

  • jaganasan Jagan Krish (@jaganasan) reported

    @Fidomobile @FidoSolutions Zero customer experience and trustworthy retail stores. Bought a sim from Fido Pearson, asked for data and international calling. Retail store forgot to add a long dist addon. I'm charged 1000+ now. Nobody is ready to fix it up.