Fido outages and service status in Sainte-Cécile-de-Masham, Quebec

Problems in the last 24 hours in Sainte-Cécile-de-Masham, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sainte-Cécile-de-Masham, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michal (@michal_poterji6) reported 3 minutes ago

  @Rogers I ordered s26 ultra 512 GB and sending me 26 basic with ultra price 😲 @Fidomobile @Rogers and they said we can't not cancel . you can just go to store and send back us why loose my time 😭

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  Jasmeet Walia (@JasmeetWalia10) reported 4 minutes ago

  @Fidomobile your customer service is almost non existent, I got a scheduled appointment for after 3 days and nothing is happening when I picked up the call!! I waited nothing then tried to ask virtual assistant for my scheduled callback then obviously nothing!!

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  Shrikant Gupta (@Shrikan15918909) reported 6 minutes ago

  @Fidomobile @RogersHelps Your brand team onboarded me back to Fido and my port is completed, but I haven’t received the eSIM QR code. I’m without network. Kindly check and DM me.

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  Michelle Almeida (@xalmeida12345) reported 8 minutes ago

  @Fidomobile Activating the plan is easy, but cancelling it is a huge bureaucratic process. This is an abuse and a lack of respect for foreigners who use the service. But I want to make it clear that I will not pay anything. I ask that you act with decency and cancel the charges.

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  Faye 🙋🏻‍♀️ (@ffurdyk) reported 11 minutes ago

  @Fidomobile why are you charging 2x for Travel Passes - due to a KNOWN billing issue - but decline my case when I’ve spotted the obvious overcharge of $160 on my monthly bills? Appreciate an explanation.

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  Buraaq (@Buraaq1976) reported 12 minutes ago

  @zeeinmilton @Fidomobile Bro, this is why I left them. I was a customer for over 20 years

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  Jrü Gordon (@JruGordon37) reported 13 minutes ago

  @RogersHelps @FidoSolutions @Fidomobile is there a known issue with landline CTNs calling Rogers and Fido wireless CTNs? I'm on Fido and can't call from ANY landline to my wireless CTN. Have no issues calling from a wireless CTN to my CTN.

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  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 15 minutes ago

  Bring back real customer service with real humans ! You can't keep cutting costs like this. You guys are essentially fast tracking losing customers If that's the goal then fine @Fidomobile

• 
  Amal J (@Amal8710) reported 15 minutes ago

  @Fidomobile @Rogers Isha from fido/roger store 6758 Kingston Rd unit 12 is such a ****** person! I DON'T KNOW HOW you hire PEOPLE NO Customer service skills and just ignorant!!! I need someone to help! My service is gone and can't contact anyone

• 
  Devin Riegle (@deriegle) reported 17 minutes ago

  @tearingItUp786 @Fidomobile It feels like people implemented this on day one of ChatGPT launch and never improved it from some alpha software It’s just an excellent example of tech debt at this point (we’ll fix it later and nobody does) I haven’t found a automatic chatbot experience I actually enjoy