Fido

Fido Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 03/23/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (29%)

    Internet (29%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Amal8710 Amal J (@Amal8710) reported

    Your phone signal says emergency calls only and you can't call @Fidomobile right away cause they have that stupid call back service! For what? Useless! **** @Fidomobile I'm leaving 😤 the competitors have better pricing and signal!!!!

  • thrill3 thrill3 (@thrill3) reported

    @Fidomobile Horrible company Just paid over phone wrong amount was deducted Now have to make an appointment to resolve this error Already had to make an appointment to do this Amateur company

  • Who_knewit Intrepid Critic (@Who_knewit) reported

    @Fidomobile ok, I'm not digging the new phone service thing you have. I need to cancel one of the lines I have and now is the only free time I have, yet it's telling me I have to wait till tomorrow to talk to someone. That's not cool.

  • Prateek_Garg95 Prateek Garg (@Prateek_Garg95) reported

    @Fidomobile You added an $84 charge for my 3G to 5G migration—even though I upgraded to an iPhone 14 from Fido and was told there’d be no charge. I’ve called multiple times, was told it’s removed, but it’s STILL showing in the app. Please fix this ASAP. Extremely fed up. #worst

  • BCOKViews Gene Sullivan (@BCOKViews) reported

    @_v_e_n @renukamendiss @Fidomobile No issues with Bell at all using their VoLTE right?

  • wazit2ya gimewaan diamond (@wazit2ya) reported

    Can we put a pause on #AI customer service until it’s figured out better? I have yet to have it be helpful. Maybe all that you charge for service could be used to hire humans? @Fidomobile @LeonsFurniture ?

  • reyaudd AudRey (@reyaudd) reported

    @Fidomobile Billing problem and your AI chat won't let me reach customer service. The phoneline also refuses to let me make an appointment to talk to someone. Literally can't reach help. This isn't okay.

  • thrill3 thrill3 (@thrill3) reported

    @Fidomobile How can you treat your customers so badly I can't believe this Been a client over 25 yrs

  • thrill3 thrill3 (@thrill3) reported

    @Fidomobile Trying to pay off a phone,today took full payment but only fraction of it came off my card,could not respond,also have not got bill for july17, also wanted to change plan but (before 30 days, store said just pay phone,horrible support

  • TLLSeanTaylor Sean (@TLLSeanTaylor) reported

    How hard is it to get help from @Fidomobile in 2025?? Well they have no more customer service number. Its an AI bot who cant do anything!!!!! Maybe its time to change after 15 years #justhelpme #fido