Fido

Fido Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 03/16/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (64%)

    Phone (64%)

  2. Internet (25%)

    Internet (25%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Darth_Dave David (@Darth_Dave) reported

    @Fidomobile The service levels with Fido are terrible. At this point I definitely wish I choose a different provider when changed over just this past Friday, November 25, 2022.

  • SabharwalSid Sid sabharwal (@SabharwalSid) reported

    Guys never ever refer your friends to fido. All they're doing is scam. I had been referred by my sister. I was supposed to receive 1 month free. It's been my 4th bill still they've sent me the bill. Big scam is being done @Fidomobile @FidoSolutions @Canada

  • bbold_honest AGK (@bbold_honest) reported

    @Fidomobile i tried contacting the customer care @ diff timings throughout the day the only response i get is all customer care exec are busy.. if fido can’t solve problems for existing customers it is better fido doesn’t take new customers and make their life hell

  • AdarshKaliyer Adarsh Kaliyer (@AdarshKaliyer) reported

    @Fidomobile @FidoSolutions I am trying to contact with Fido customer care on different platforms but you have very bad service. Recently I purchased new number I want account number for that number.

  • bhumipatel1196 Bhumi Patel (@bhumipatel1196) reported

    @Fidomobile I am trying to call you from last 3 days but no one responding. I bough your service 2 weeks back after coming to canada 1st time.I trust u but I feel bad that I choose you as provider after seeing black friday deals.I feel cheated by you. This thing I didn’t expect

  • djmcc8 DJ McCullough (@djmcc8) reported

    "Due to circumstances beyond our control, we are unable to take your call atm" @Fidomobile always making your customers proud 👍 Trash *** service

  • beacoolbro Dee (@beacoolbro) reported

    @Fidomobile Is there just anyone who can reply the message or answer the call? I have a problem, and I called the support number and left messages through social media but got no response yet. The service is just so bad.

  • Jono_Pret Johnathan Pretorius 🔰 (@Jono_Pret) reported

    @Fidomobile @FidoSolutions your lack of customer service is shocking! The level of neglect and disregard that you display towards your customers is disgusting!

  • LashaunaMc Lashauna (@LashaunaMc) reported

    @Fidomobile I’ve been trying to speak to someone over the phone/on your website about being overcharged on my bill for the past 4 days and keep receiving error messages and having the phone hang up on me. Not the type of service I expect after being with this company over 10 yrs.

  • haayleyrosee •hayley• (@haayleyrosee) reported

    Hey @Fidomobile how is it that i can try to reach out to customer service for 4 days over social media the app and phone and have still not been helped? I get black friday is a busy time but 4 days and i cant even be connected on the phone??? Come on