Fido Outage Report in Saint John, New Brunswick/Nouveau-Brunswick
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (46%)
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Internet (43%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Posh2Ivy
(@MsPosh34) reported
@Fidomobile I’m at 2:48 hour mark! At this point I’m only interested in how long more you’ll leave me on hold, not any other service! @FidoSolutions #fido
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Akira
(@yu231233) reported
@akshayp2312 @Fidomobile @san_bains Fido customer solution people said they would call me back with confirmation or whatever, they never called back. Today, after two hours wait, an incompetent person put me back to the wait line. The chat service was cut off unless you keep typing. Being busy is not excuse.
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Manveet Kaur
(@manveet_k) reported
So @Fidomobile is offering great Black Fri deals to increase their customer base but won’t open those great deals to their existing customers…phone lines busy..chat queues closed..the in store employees have been directed not to entertain the existing customers..wow!
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Josh Rachlis
(@JoshRachlis) reported
from
Ottawa, Ontario
@Fidomobile My sister's phone has no network or Internet and can't even make a call. I called from my phone and it says the office is closed. But your site says it's still office hours til 5pm. And your live chat says nobody is available.
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gaganpreet dhillon
(@gagzdhillon) reported
@rguenin @FidoSolutions @Fidomobile Pathetic service , been on the call from 2 hours and still no one connected to an agent
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madamspice
(@Dom_Madamspice) reported
@Fidomobile what’s wrong with you guys customer service? If I could do what I needed online I would but 2hrs wait time to speak to an agent is pathetic.
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R𓃟byn🇨🇦🇵🇹🇮🇹
(@Hunny_diva) reported
Hearing about @koodo’s Black Friday deal ($45/month for 50GB data + unlimited talk/text AND a free iPhone 11?!?!) I’d be a fool not to switch phone providers! Especially after the joke of a credit @Fidomobile offered their customers after their 2nd outage in under a yr. #Koodo
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Posh2Ivy
(@MsPosh34) reported
@Fidomobile It’s been 2:04 hours on the phone and still counting! Bad service #Fido, very bad!!
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Akira
(@yu231233) reported
@akshayp2312 @Fidomobile @san_bains Lying to customers and offering poor services would not be resulted from being busy. Something is not right about the company management.
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Saiteja Nandipati
(@SaiNandipati) reported
@FidoSolutions @Fidomobile trying to reach customer support from past 3 days via call/chat n even walk-in to multiple stores. Looks like no one is bothered about existing customers. Time to move on to different provider.