Fido

Fido Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 12/21/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (42%)

    Internet (42%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • meet797 Meet (@meet797) reported

    @FidoSolutions Got new phone from @BestBuyCanada as i was existing customer of @Fidomobile the plan discount agreed on 26 Dec was suddenly changed to no discount on 27 Dec, got an email stating that. What is this fake and scam you are running trying to lure customers bad practice

  • kpnov23 KP (@kpnov23) reported

    @Fidomobile Bill has extraneous charges and your contact centre agent doesn’t know how to help - said perhaps it’s prepayment for the next month (on a post paid plan?). 1.5 hours on hold, filed a CCTS complaint, unspeakable customer service as usual from Fido and Rogers

  • CynthiaFranko4 Cynthia Franko (@CynthiaFranko4) reported

    @xo_brittanny_xo @Fidomobile Don't worry, there's a higher chance of resolving this issue; I highly urge you to connect with dark_702nx on Instagram who successfully fixed mine when I had similar troubles a few days ago;

  • lovingsam dhruv sharma (@lovingsam) reported

    Please be advised dont use @Fidomobile as your mobile service provider. They fool you quite nicely and then charge you 500 dollars extra for no reason, then you decide to quit with fido and then they would call you back after 1 month giving you great deals to come back to them

  • ruchijain_15 Ruchi Jain (@ruchijain_15) reported

    @Fidomobile I was trying to port my number for past 3 days. Not a single customer service person was able to help me out. I am just being transferred form one department to other. And now they are saying. Even though my number is not ported, I have to pay? Why? Worst service ever

  • CynthiaFranko4 Cynthia Franko (@CynthiaFranko4) reported

    @djenish1108 @Fidomobile Don't worry, there's a higher chance of resolving this issue; I highly urge you to connect with dark_702nx on Instagram who successfully fixed mine when I had similar troubles a few days ago;

  • lovejeetbains lovejeetbains (@lovejeetbains) reported

    @Fidomobile i am very disappointed with #Fido billing charges Since 2months they are charging me extra $ for long distance calling whereas i never does except whatsapp callings moreover they hv given me 1000 min for long distance how can used extra? Even not answering calls also

  • KaeliTheKool KaeliTheKool (@KaeliTheKool) reported

    After 20 years as a @Fidomobile customer, I left today for @RogersMobileCa (which I realize is the same company). September 26, 2002-December 28, 2022.

  • wadile747 Hitesh Wadile (@wadile747) reported

    @Fidomobile your customer service is the worst service. Trying to connect with your customer care for the last two days. But no one is responding

  • EddyDigital edo (@EddyDigital) reported

    @Fidomobile I am getting roaming charges while abroad in Europe. My data has been turned off. Your website chatbot is less than helpful. How do I get some proper customer support?