Fido outages and service status in Saint John, New Brunswick

Problems in the last 24 hours in Saint John, New Brunswick

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Saint John, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emilee Zamec (@zamzam_77) reported 2 minutes ago

  @Fidomobile failing to understand why I received one year of flawless wifi reception your internet has to decided to stop working at least once a day (if not, more) leading in me racking up my cell phone data and causing issues for my work from home productivity

• 
  The Anti-Liberal (@A92918178) reported 4 minutes ago

  @PublicMobile I’m looking to get this resolved. I need my phone working and your system is what has messed up and suspended it. If I can’t get this resolved I’ll have to move my service to @Fidomobile.

• 
  Straker (@Onelovepeace7) reported 5 minutes ago

  @Fidomobile Watch out because Fido will rip you off with their roaming charges. They say they will only charge you if it’s on but that’s a lie. If you go out of the country they charge you $15 per day whether you use it or not!!! Time to CANCEL Fido!!! You’ve been warned.

• 
  Taaaaash (@tachiitaaa) reported 6 minutes ago

  @Fidomobile As a loyal customer of many years, I am appalled at the service I have received. I've been left with no option but to use up 100% of my phone data and your CSR offers me nothing more than to PURCHASE additional GBs. Great work. 🙄

• 
  Ashutosh Nayak (@nayakashu) reported 7 minutes ago from Toronto, Ontario

  @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

• 
  HAM (@dhyn3s) reported 10 minutes ago

  @Fidomobile And the best part is I'm paying for a service that I haven't even gotten yet.

• 
  K💫 (@kristenkowlessr) reported 12 minutes ago

  Is @Fidomobile internet down for anyone else?

• 
  gurveer (@gurveer51515676) reported 12 minutes ago

  @Fidomobile @FidoSolutions You need to work on your voicemail service. It does not say day and time when the message was left. And after saving 3 messages it start saying your voice message storage is full. I used to have @FreedomMobile , they have far better voicemail service.

• 
  jm9031 (@jm90312) reported 15 minutes ago

  I had 2 existing tickets that was completely ignored. This is the worst customer service ever to be told that they have no solution for you. FIDO did not entertain the idea that it is a network problem. @FidoSolutions @Fidomobile

• 
  Straker (@Onelovepeace7) reported 15 minutes ago

  @harrylamba @Fidomobile Same thing just happened to me. The agent said before I left to turn off data and you won’t get charged. Get back and have 15 days at $15 per day. CANCEL your Fido contract now!!!