Fido

Fido Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 03/13/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (63%)

    Phone (63%)

  2. Internet (27%)

    Internet (27%)

  3. E-mail (3%)

    E-mail (3%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • TheKristalHarm Kristal Grace Harm (@TheKristalHarm) reported

    @Fidomobile, Could you please DM me? I need some help with an account that I did not set up, and you are charging me for services that I am not and am not planning to use.

  • UsamaFarrukh3 Usama (@UsamaFarrukh3) reported

    Done waiting on call, going to mall to switch my phone carrier. Thank you @Fidomobile for the worst customer service. @FidoSolutions

  • dmlertgrl damla ertugrul (@dmlertgrl) reported

    I have been charged 3 times more than I should! Customer service wait time is 3HOURS! Is this for real? @Fidomobile @FidoSolutions what a robbery!

  • kpnov23 KP (@kpnov23) reported

    @Fidomobile unspeakable customer service. Bill has 2x the monthly charge, contact center agent doesn’t know what to do and asks me to consider it as payment for next month Where is your customer service? Is this how you are paying for the merger #RogersHurtsCanadians #RogersDown

  • tallchickenboy SadManpreet (@tallchickenboy) reported

    It's wild I have enough time to walk to Tims's eat a full meal walk home and watch a full movie before @Fidomobile a customer service "specialist" can assist.

  • CynthiaFranko4 Cynthia Franko (@CynthiaFranko4) reported

    @xo_brittanny_xo @Fidomobile Don't worry, there's a higher chance of resolving this issue; I highly urge you to connect with dark_702nx on Instagram who successfully fixed mine when I had similar troubles a few days ago;

  • uhwlity Uhwlity (@uhwlity) reported

    @Fidomobile @FidoSolutions I got my bill today. I was shocked that my bill is $1026 dollar. I have confirmed with your support on multiple occasions that I am not gonna be charged for the phone. You have charged me $ 690+89.70 for the phone. What a great a service?

  • mariestellaa_ Marie ♡ (@mariestellaa_) reported

    Does anyone else with @Fidomobile have no service 🤔🤔🤔

  • CynthiaFranko4 Cynthia Franko (@CynthiaFranko4) reported

    @ChrisHinman87 @Fidomobile Don't worry, there's a higher chance of resolving this issue; I highly urge you to connect with dark_702nx on Instagram who successfully fixed mine when I had similar troubles a few days ago;

  • hardeep_kochhar Hardeep Kochhar (@hardeep_kochhar) reported

    @Fidomobile your stores sold plans with incorrect information and I see numerous people having billing issues now. Your loyalty department is super rude to even address this. Store is saying this is fido problem and rep@is saying it is store problem. Shame!!!