Fido Outage Report in Saint-Lin-Laurentides, Lanaudière, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Saint-Lin-Laurentides, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Saint-Lin-Laurentides and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Molevanna
(@SleeperMole) reported
@Fidomobile When you call Fido 611 and request a person call you back… they set the time up however they never call you, instead they do leave voicemails saying that you were unreachable. Very frustrating and very poor customer service
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andrei
(@andreibc) reported
Apparently @Fidomobile doesn’t want to have customers anymore. Just spoke with their rep, who informed me that they will compensate me for 1 day of outage, i.e. $6.50. I’m switching all my lines to @Bell #rogersoutage #rogersdown
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Meet patel
(@patelmeet5413) reported
@FidoSolutions @Fidomobile What a joke in name of customer service @Rogers no retention offer given. You don't care about customers. Time for all to change from you guys.
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keira
(@phoebefridgers) reported
i'm so tired of your virtual assistant and your customer service staff via chat. @Fidomobile @FidoSolutions has not only had the service interruption but was deliberately misleading in its plan selection and has changed my plans without my permission. :)
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Rt
(@Rtwestcoast) reported
@FidoSolutions @Fidomobile Total Bullshit, Pain, harassment & unprofessional approach by FIDO. A genuine customer to be labelled fraud without any information,due diligence & locking out of online account services. Need a call back asap & instant resolution. Made it impossible to contact CC which sucks.
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IrenesConcierge #TuJadili
(@TuJadili) reported
@FidoSolutions What is equivalent of 5 days service? Some of us use your network to make international calls? Is that also being considered? @Fidomobile
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Lari
(@LarissaDempster) reported
@TorontoStar @Fidomobile And dont even bother calling - its hard to get through and no one will help.
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Molevanna
(@SleeperMole) reported
@FidoSolutions Don’t know what you mean. The problem is @Fidomobile your customer service is not working. I set up 3 calls through 611 to talk to a person and 3 times did not receive a call at all yet did receive voicemails that stated I was unreachable. Please fix this
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Simon Blain
(@simblain) reported
If Rogers is crediting five days worth of service, what can we expect from @Fidomobile? They are responsible for my service and I didn't have any
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prasun jha
(@prasunjha1) reported
@Fidomobile Promised bill credit of $100 as per terms and conditions is still pending despite several long calls with customer service representative since last 3-4 months after each billing cycle. Not expecting this service. Please resolve this issue at the earliest.