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Fido

Fido outages and service status in Saint-Michel-des-Saints, Quebec

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  • Fido generated 0 outage signals in the last 24 hours around Saint-Michel-des-Saints, including 0 direct reports.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Saint-Michel-des-Saints, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Saint-Michel-des-Saints, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Jim_363
    Jim (@Jim_363) reported

    @FidoMobile, I’m extremely disappointed with the current customer service experience. After 30 minutes navigating an AI system with no resolution, the only option to speak with a representative was to schedule an appointment a week in advance. As a customer of 20 years, this level of service is unacceptable and has led me to reconsider my loyalty. @Bell, do you currently offer access to live customer service agents for long-term customers?

  • Who_knewit
    Intrepid Critic (@Who_knewit) reported

    @Fidomobile please switch me back to LTE. This switch to "5G" has made my phone slower, everything takes longer to open, chatgpt takes forever to give answers now. Podcasts just stop streaming as I randomly lose service. Switch us back, 5G isn't ready and it sucks.

  • KvEncela
    Kv N (@KvEncela) reported

    @Fidomobile was signing for a new plan and as usual nothing worked , submitted license and photo then shows message need more information and a contact number shows that is not in service, bunch of incompetent…

  • JruGordon37
    Jrü Gordon (@JruGordon37) reported

    @RogersHelps @FidoSolutions @Fidomobile is there a known issue with landline CTNs calling Rogers and Fido wireless CTNs? I'm on Fido and can't call from ANY landline to my wireless CTN. Have no issues calling from a wireless CTN to my CTN.

  • brokeStudent02
    AlienOnEarth (@brokeStudent02) reported

    @Fidomobile worst service have to wait 5days in advance to talk to representatives and ask Jack is scam. You guys have become unethical trying to steal every month. I'll be going to CCTS complaints. Telecom has become a joke in Canada thanks to you guys.

  • eraseing_woman
    Canadian Woman 🇨🇦 (@eraseing_woman) reported

    Just opened a 4th phone line with @Fidomobile. They’re trying to charge me $80 for doing this - when the set up should’ve been free. Now I have to wait five days to talk to an agent because that’s how poor Fido’s customer service has become.

  • evanoftheyukon
    Evan (@evanoftheyukon) reported

    @Fidomobile I was within the two weeks, I should be able to just cancel and get my money back. I tried it, didn’t work out, oh well. This leads to the first time I called in. I tell the rep that I’m looking to cancel my service, "Oh, let me check... (4/21)

  • 1111SpiritualBb
    Anonymous (@1111SpiritualBb) reported

    I have NEVER had such a negative experience with a phone company as I am having with @Fidomobile THE ABSOLUTE WORSTTT COMPANY !!! WORST CUSTOMER SERVICE - WORST EVERYTHING

  • KayDeeAse
    Kappil Dev Sharma (@KayDeeAse) reported

    @madebygoogle I am facing huge latency issue in my Pixel 9 mobile. Bought on Jan 2025, If there is big issue without physical damage. Why Google doesn't support in replacement? As I am paying 60 dolar monthly as postpaid customer in @Fidomobile. It's so terrible.

  • wandeomot
    Omotalade Kikelomo (@wandeomot) reported

    @Fidomobile why does a customer have to wait a week to speak to a specialist in order to dispute a bill? No regard for your customers?