Fido

Fido Outage Report in Sarnia, Lambton County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sarnia, Lambton County, Ontario 03/02/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • seonhosii1972 Seonhosii1972 (@seonhosii1972) reported

    @FidoSolutions @Fidomobile I would only like to speak with Pinal and no one else. She’s the agent who helped me closed and cancel my account on Dec 23, 22. I have already tried to resolve this issue twice with other agents but am only finding different excuses.

  • sidgracious Am I tweeting through it right? (@sidgracious) reported

    It will never not be funny to me that FOR YEARS @fidomobile has called its app "My Account" Like if KFC just called itself "Your Order"

  • Aquairena Irena Li (@Aquairena) reported

    @Fidomobile Your call center manager screwed my day. I have never seen my husbands talking to anyone with his hands shaking due to all the anger from one simple billing issue. We still have got your flyer that offers us a $35 plan and the small words say “$20/mo bill credit”

  • iqqqqqy Musings of a Brown Girl (@iqqqqqy) reported

    @Fidomobile can I get some customer service please 😭

  • ribbiliy5 Ribbiliy (@ribbiliy5) reported

    @Puchita97 @Fidomobile we would like to see fido broken up to small companies as it lost people confidence by ballooning out of control

  • taransharmadeep Taran Sharma (@taransharmadeep) reported

    @Fidomobile @FidoSolutions I just had a the worst customer experience solution call. I called to request removal of one additional roam likehome charge, the specialist on the call wasn’t trained at all and after 49 mins, hung up on me without providing solution. Crazy!

  • Puchita97 Alexandra (@Puchita97) reported

    @Fidomobile your agent has me on a 30 minute hold. Can I get some help please?

  • CevaSophia Sophia Ceva (@CevaSophia) reported

    @Fidomobile it's ridiculous that when I call Fido pretending I'm a new customer my call is processed within seconds but when I say I am existing customer I have to book an appointment days ahead to speak to someone. #FidoSucks

  • tanu_arushi Arushi (@tanu_arushi) reported

    @Fidomobile without my acknowledgement, my add-ons were removed by suggesting a new plan on call. Customer executive didn't tell at that time. What I got was an mail in my junk folder that I got to know after 45 days when charged 281$ for long-distance. Unprofessional behavior

  • CarlosMa2022 Carlos M (@CarlosMa2022) reported

    @Fidomobile is there internet outage in Aurora, ON?