Fido

Fido Outage Report in Sarnia, Lambton County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sarnia, Lambton County, Ontario 11/16/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • vishalbabbar92 vishal babbar (@vishalbabbar92) reported

    @Fidomobile What is going on with your service. I am your loyal customer from last two years and now you guys are trying to suck all my hard earned money. i have paid all my bills on time and even i am still getting bills of my own phone as it is still financed.

  • ian_m_brewster ian brewster (@ian_m_brewster) reported

    @Fidomobile leaving me on hold for an HOUR while trying to cancel my service is the kind of petty i almost respect

  • rubymilla2 ruby milla (@rubymilla2) reported

    @koodo Happy to have switched from @Fidomobile not sure why Fido had no black Friday sales but they lost a long time customer. Thanks Koodo much appreciated. PS great service in store. Actually had a human being. Call me back. Fantastic!

  • DipakKuchhadiya dipak kuchhadiya (@DipakKuchhadiya) reported

    @Fidomobile your live chat support is 3rd class. Please improve your service i had to wait 45 minutes to chat and then suddenly in between the convocation it ended automatically. Very disappointed with fido switching to freedom.

  • aminfkh Amin (@aminfkh) reported

    Likewise by @Fidomobile seems to be a scam! Have been waiting for 2 weeks to get my phone fixed with no luck. On top of $19/m fee I paid $120 to initiate the fix process and I chose an option to get my phone fixed at my house I waited all day today and no technician showed up..

  • microupnup Amin (@microupnup) reported

    @Fidomobile Don't buy device protection from @Fidomobile.. it's a scam! Have been waiting for 2 weeks to get my phone fixed.. Likewize by fido charged me $120 (on top of $19 monthly fee) for an appointment to fix my phone at my house today and no technician showed up today!

  • alpaco alpaco (@alpaco) reported

    @Fidomobile @FidoSolutions what kind of service is this? You just sell products but don’t answer. Yesterday 55 min on hold, today same. No one gets back to us.

  • Babitathakur014 Babita thakur (@Babitathakur014) reported

    This is regarding @Fidomobile i got a bill with extra charges. I recently migrated from chatr to fido for better services but it seems like a mistake. I have been trying to call customer service in chat and via phone from 3 days but i am not able to connect till now @Fidomobile

  • goodnaijagirl Jummy (@goodnaijagirl) reported

    I’m back to being a happy @Fidomobile customer, now that I’ll be paying 2/3 of what I was previously paying for my monthly plan!

  • QZTAcct LY (@QZTAcct) reported

    @Fidomobile Fido prepaid charged my an account an auto refill erroneously (my monthly auto payment was the day before and there were no calls/texts). It's been almost 2 weeks since I was promised a refund in 3-5 days, and support says they can't check the status.