Fido

Fido Outage Report in Sarnia, Lambton County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sarnia, Lambton County, Ontario 02/21/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • CamCrookston Cameron Crookston (@CamCrookston) reported

    @Fidomobile We gave no warning you were going to cut people's service and were so unprepared that your phone lines couldn't even book call back messages. The line at the fido store was out the door for people whose phones stopped working. Manywere elderly and confused. Shame on you

  • peace_wallet B-urself (@peace_wallet) reported

    @Fidomobile Hi Corey, I’ve already checked both links — it clearly says my phone is compatible. VoLTE is enabled, and I’ve restarted the phone as well. Still no service. Please help me resolve this issue.

  • peace_wallet B-urself (@peace_wallet) reported

    @Fidomobile Why is my service suspended even though my phone is 5G compatible and I followed all the settings exactly as mentioned on your website? Can someone explain what's going on?

  • sepideh_208 sepideh (@sepideh_208) reported

    @Fidomobile I ordered the new phone in June but it was backordered and I got it recently so it is Fido 's issue not mine. I have been trying to call all day today, I got connected once the person said wrong department and transferred me, I was on hold for one hour, someone picked up

  • saurabhmkj Saurabh Mukherjee (@saurabhmkj) reported

    @Fidomobile - No budget for customer support? Only IVR and if you need to talk to specialist, call back appointment only after 2 days. And for any reason if you miss that call, schedule another again after 2 days? #fidosucks

  • mrxisonx Mr. X (@mrxisonx) reported

    @Fidomobile Considering we got our warning of this a month ago or so. I call BS on your 6 months buffer. And tacking on a 80+ fee is not customer care. It's greed. Maybe Rogers/Fido should focus less on virtue signalling and do less scummy fee's.

  • Prateek_Garg95 Prateek Garg (@Prateek_Garg95) reported

    @Fidomobile Hi team, I have already changed my phone to 4g, but still you have discontinued my line. I'm trying to call customer service since morning but there is no response

  • wyntyre Ak-Sar-Ben Knights (@wyntyre) reported

    @Fidomobile I've been trying to hahahaha! The stupid phone menu won't lemme talk to a human

  • FranciscaVerg16 Francisca Vergara (@FranciscaVerg16) reported

    @mrxisonx @Fidomobile Fido is a scam. They can't possibly charge us a fee for this. It's okay to lose service, but charging a fee is the last straw! I have a 5G-compatible phone, and they still charged me! This deserves a massive collective complaint!

  • sepideh_208 sepideh (@sepideh_208) reported

    @Fidomobile I got it from Fido, it's Motorola edge 2024, my old phone was not covered by fido network anymore so fido sent me a new phone. I activated the new simcard on my new phone yesterday and it was working but today I received the text saying my service is suspended