Fido

Fido Outage Report in Sarnia, Lambton County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sarnia, Lambton County, Ontario 02/04/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (31%)

    Internet (31%)

  3. E-mail (3%)

    E-mail (3%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • HadiFaturechi Hadi_Faturechi (@HadiFaturechi) reported

    @Fidomobile @FidoSolutions 50 for service (which he said would be zero), I was also charged the regular plan fee… This is not a joke and a formal discrimination of law.

  • phlow519 Ben H (@phlow519) reported

    @FidoSolutions @Fidomobile I upgraded to a recertified s21 about 27 days ago and haven't noticed a amixrofracture on screen, calling support from my 519 area code results in hangup, the times it gets through I get disconnected in about 5 seconds before being able to do anything

  • Mickey_s05 Mickey (@Mickey_s05) reported

    @Fidomobile @FidoSolutions I am unable to connect to my mobile internet in Northern Ontario. Is there an issue?

  • BuyHimOutBoys Bill (@BuyHimOutBoys) reported

    @Fidomobile don’t lie on your website saying 1-2 weeks shipping. Your customer services says phones will take 4+ weeks. I ordered online because it was convenient but I would have went to a Fido store if you put 4+ weeks on the we site. ******* blushit

  • cryptopoop69420 CryptoNoob69 (@cryptopoop69420) reported

    @Fidomobile @FidoSolutions Corrupt company, selling plans to people on discounts and never giving them. Stupid braindead customer team service smh. #quitFido

  • aman_dhirin Aman (@aman_dhirin) reported

    @Fidomobile no one seems to bother about customer pain here

  • salsavangelista No time for magical thinking 😷🪟💉💉🚀🚀 (@salsavangelista) reported

    Hey @Fidomobile @FidoSolutions Why have I been waiting on hold for 2 hours to cancel my service? Please just let me go!

  • 19Kurt82 Kurt (@19Kurt82) reported

    After 1 month, 4 phone calls 2 case files and close to 4hr on hold. My @Fidomobile bill is still wrong after signing a contract #BlackFriday . I don't recommend #fido to anyone. Customer is friendly but unable to help .

  • UshaanH ushaan hindolia (@UshaanH) reported

    @Fidomobile Super hard to get hold of your customer service team anytime of the day. Your new year resolution should be providing better customer service.

  • ArshitV Arshit Vaghasiya (@ArshitV) reported

    What a useless customer service @Fidomobile @FidoSolutions. Tried calling them several times and was in queue for like 30-45mins and no response. Don't go for Fido.