Fido

Fido Outage Report in Sarnia, Lambton County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sarnia, Lambton County, Ontario 03/11/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (32%)

    Internet (32%)

  3. E-mail (4%)

    E-mail (4%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • marthacanuck martha canuck (@marthacanuck) reported

    @Fidomobile if you want payment I’m advising your customer service team from billing to answer the phone.

  • ameen_sharma Ameen (@ameen_sharma) reported

    @Fidomobile I am surprise by this! Called rep to unblock Roaming, she confirmed its free and now I got my plan bumped up with 5 dollar extra without any confirmation from me?? Are there any customer ethics where you can investigate this false action and contract change! Please

  • TheRollModel 👑 (@TheRollModel) reported

    Can't wait to get back to Canada so I can cancel @Fidomobile This is how u treat a loyal customer that is stuck abroad due to the @AirCanada strike.

  • EzeOnyedikachi6 Eze Onyedikachi Lucky (@EzeOnyedikachi6) reported

    @Fidomobile please how can speak to human customer representative and not an automated machine response.

  • TheRollModel 👑 (@TheRollModel) reported

    @Fidomobile got no compassion or empathy for their customers. Customer service, non existent. The second I get back to Canada I'm cancelling my service and going to Bell

  • nsafiys Nisreen Safiyullah (@nsafiys) reported

    @Fidomobile I am being charged for full service despite my account being put on Voluntary suspension. This Haas happened for every month. I need to get rid of this connection it has become a nightmare. I am currently overseas and DONT have my phone on roaming

  • AJKuinckas72 Anthony J Krusinckas (@AJKuinckas72) reported

    @Fidomobile @FidoSolutions #RogersHelps This is bs now. Tried calling in and the damn AI keeps sending me to the wrong department. Scheduling a call back is ridiculous. This is the crappy service you can expect. I didn't send the wrong phone you did! Now fix it! #Telus #Bell

  • TheRollModel 👑 (@TheRollModel) reported

    Hey @Fidomobile why would I get a roaming package for 2 weeks for $60 - get stuck in 🇬🇩 due to the @AirCanada strike and y'all not help I could have paid $70 for 30 days. I should have been home today. Why can't I get some type of credit. Make it make sense

  • Twizted_AD Mitchell (@Twizted_AD) reported

    How bad is @Fidomobile doing that they ONLY schedule callbacks?! Embarrassing

  • PinkDragon4434 Dragon (@PinkDragon4434) reported

    @Fidomobile do you guys not have an active line rn? Where we can reach a customer rep? Our bill went up and we only had the option to schedule a call, it’s ridiculous. Where’s the customer service? Considering cancelling rn