Fido

Fido Outage Report in Sarnia, Lambton County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sarnia, Lambton County, Ontario 01/17/2026 06:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (35%)

    Internet (35%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • itch__balls 신회색 (@itch__balls) reported

    @Fidomobile WHAT IS WRONG WITH YOU. WHAT IS GOING ON Since last weekend, it has been weak connection. What’s the point of paying your service if you keep being like this.

  • coolamazon A V (@coolamazon) reported

    @Fidomobile I have been trying to request a call back from customer support and it’s been 30 mins already and your AskJack chat agents are just wasting my time unnecessarily. How can I request a simple call back from customer support?

  • tareknf tarek (@tareknf) reported

    @Fidomobile worst service ever 14 months I have been paying for a service they have not provided. Scammers

  • ElleWasted Elle Waste (LoriAnn) (@ElleWasted) reported

    @Fidomobile why is @Rogers trying to steal me as a customer by offering internet service that's faster and less expensive when they're the same company but when I call Fido CS they can't offer me the same deal?

  • coolamazon A V (@coolamazon) reported

    @Fidomobile Why are your chat agents not understanding a simple thing? I have requested for a call back from customer support multiple times over chat, and still nothing. Why are you guys doing this?

  • gurraputharun Tharun gurrapu (@gurraputharun) reported

    @Fidomobile worst service ever…

  • djr747 djr747 (@djr747) reported

    @Fidomobile I have to say your customer service is pretty disappointing. But I guess that is expected with large corporations where competition doesn't really exist. You don't really have to set the bar high. Someone in chat waiting for hours not really your problem right?

  • prateek2485 Pr@TeeK (@prateek2485) reported

    @Fidomobile I would request you to look into a wrong bill sent to me, and not getting any support to fix it. The customer support associates are not providing answers, and already know the issue but are unable to fix it.

  • karrysmatick Karishma (@karrysmatick) reported

    @Fidomobile I need help ! I am sorry but I do not wish to talk to ur BOT “Jack” ! It’s just impossible to get in touch with you guys ! SO FRUSTRATING!

  • SarahEl74404259 Borderline.Sarah. (@SarahEl74404259) reported

    A month or so ago we got an email from @Fidomobile @FidoSolutions saying our home internet is now 30mbp faster. Since then our service has been spotty, at best. Always lagging. Always just cutting off& on again for no reason. I pay like $95/mo for shite service. Do better.