Fido outages and service status in Sarnia, Ontario

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sarnia, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Canadian Woman 🇨🇦 (@eraseing_woman) reported 4 minutes ago

  Just opened a 4th phone line with @Fidomobile. They’re trying to charge me $80 for doing this - when the set up should’ve been free. Now I have to wait five days to talk to an agent because that’s how poor Fido’s customer service has become.

• 
  Allan Tham (@Allant92) reported 7 minutes ago

  Horrible customer service from @Fidomobile . After being with them for over 15 years plus they increased my price and when I called to ask they tried a bandaid fix. Guess this is their way of saying they don't value me as a customer. 🤬 Time to shop around to other providers!

• 
  Watmough.eth (@Watmougheth) reported 9 minutes ago

  What gives @Rogers, I order a phone, you cancel that force me on that plan. Tried to order another one. 8 days in and nothing. @Fidomobile had a tablet out to me in less than two days

• 
  Deep (@djdeeep) reported 10 minutes ago

  @Fidomobile has the worst access to customer service and technical support I've had in my life. I think I made a huge mistake signing up with them! #mobilefail

• 
  Fari Tow (@EffTee1) reported 10 minutes ago

  @Fidomobile Fido is increasing their "agreed mobile service rates" very often! this is really disappointing. @FidoSolutions #UhhappyCustomer

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 12 minutes ago

  Count your days @Fidomobile !! I've scheduled a callback and still haven't received a call. I even tried the stupid voicemail prompt and still no call back. Cancel my account while we're at it.. It's not like I get to use it anyway. Ever since you guys upgraded your network...

• 
  Nilesh (@nil1971nilesh) reported 13 minutes ago

  @Fidomobile URGENT My wife’s credit score dropped 140+ points due to FALSE $627 balance on Fido account CLOSED & PAID in 2022 Same issue in 2024 fixed with written proof now AGAIN We have proof Fix with TransUnion & Equifax immediately or CCTS #Fido #CreditScore

• 
  Josh Robins (@joshie2424) reported 16 minutes ago

  @Fidomobile so now there is a giant outage of RCS. It’s all over the news. Can you tell the public when this will be fixed since you have denied it all this time.

• 
  Omotalade Kikelomo (@wandeomot) reported 18 minutes ago

  @Fidomobile why does a customer have to wait a week to speak to a specialist in order to dispute a bill? No regard for your customers?

• 
  alexdoulis (@mhighca) reported 19 minutes ago

  @Fidomobile ...No bars in Carlisle, L0R 1H1, your support bot is asking me which number to call. help please