Fido

Fido Outage Report in Sarnia, Lambton County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sarnia, Lambton County, Ontario 01/20/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (39%)

    Internet (39%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (2%)

    Total Blackout (2%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveDaly15 Steve Daly🇨🇦🇺🇦 (@SteveDaly15) reported

    @Bryson_M @Fidomobile I’d expect the next one. I got my bills just a day or two after the outage.

  • apukumarghose Apu Kumar Ghose (@apukumarghose) reported

    @Fidomobile I am unable to contact any customer service agent by calling 611. It always sends me to bot. How can I close my account? My account contains 2 mobile numbers. I found the service of Fido is getting worse.

  • MongaPulkit pulkit monga (@MongaPulkit) reported

    @Fidomobile how do I disconnect my fido tab connection. I try to reach u on messenger, no one reply there after authentication. I'm abroad so can't use customer care please help

  • HWMGhost Gee Host (@HWMGhost) reported

    @Fidomobile @RogersMobileCa Not happy with the current state of your service. Over 100 a month and data is still slow and won't load Twitter and YouTube. Switching up

  • theanalogfog Analog Fog (@theanalogfog) reported

    @FidoSolutions @Fidomobile is there a service outage or something? I can’t seem to make calls but can receive them.

  • AfsariNilou Nilou Afsari (@AfsariNilou) reported

    @Fidomobile I am unable to contact any customer service agent by calling 611 since a few weeks ago. How can I sort out a billing error? I can’t do it via AskJack bot

  • LizTran_ LIZ•TRAN (@LizTran_) reported

    @Fidomobile @FidoSolutions I didn't get a statement credit on my bill this month for the recent network outage

  • drmericanocello Nira Cain-N'Degeocello (@drmericanocello) reported

    It only took me 30 min to cancel my @FidoSolutions @Fidomobile plan!! That's time I'll never get back. Bye bye won't miss ya :)

  • Veronic2121 a good ol Canadian girl (@Veronic2121) reported

    @Fidomobile NO ONE SHOULD HAVE TO SPEND 5 HRS TRYING TO GET IN CONTACT WITH CUSTOMER SERVICE. NO ONE SHOULD END UP IN TEARS. LIFE IS HARD ENOUGH. IF YOU CANT TAKE CARE OF CURRENT CLIENTS DONT TAKE ON ANY MORE.

  • kyledela25 Kyle Dela (@kyledela25) reported

    @Fidomobile is there another outage? Can’t seem to get my internet working here in Toronto