Fido Outage Report in Sarnia, Lambton County, Ontario

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Internet (45%)

2. 

   Phone (44%)

3. 

   E-mail (5%)

4. 

   Wi-fi (3%)

5. 

   Total Blackout (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Har2424 (@Har24242) reported a minute ago

  @Fidomobile one of the worst companies and worst customer service I am supposed to get $75 one time credit on my bill it's not there when I call it says I have to request a call back really? Why can't we talk with customer service right away? And they don't work on weekends

• WTFisgoingon (@WTFisG0ing0n16) reported 4 minutes ago

  @Fidomobile What’s the number to cancel my account?

• Gord M (@GordM20) reported 4 minutes ago

  @Fidomobile I hate to shatter your confidence because I got a heads up via text this morning and the scheduled 9am call never happened. To bad because technically Fido mobile has been quite reliable and customer service USED TO BE adequate, which it clearly no longer is.

• وحشی (@iamkmpk) reported 4 minutes ago

  Moved from @Fidomobile to other carrier and was lured back by the customer retention just to be disgusted again by the “customer assistance” when activating the sim. Why run a company if you don’t have the funds to assist customers?

• Gord M (@GordM20) reported 5 minutes ago

  @Fidomobile I have an appointment Omer Schell’s for tomorrow. I will let it ride and if no one calls this time I will commence shopping around for a new provider. Fido’s quality of customer service has nosedived recently. I used to be able to get a customer service rep on the phone.

• Gurdev (@gurdevdhanoa) reported 6 minutes ago

  What the hell is going on with @Fidomobile ? My mobile internet isn’t working at all! I’ve been trying to call customer care and instead of helping me right away, they’re talking about scheduling it? Seriously? I need it now, not later. This is pathetic service!

• Gord M (@GordM20) reported 6 minutes ago

  @988Canada @Fidomobile The poor service at Fido is increasingly infuriating. Does anyone work in customer service that is not a know nothing robot? I made an appointment last Friday and no one called that day at all. Today I made a new appointment, earliest was 4 days to speak to a rep.

• ʜ ᴜ ᴍ ᴘ ʜ ʀ ᴇ ʏ (@theonlyhumphrey) reported 10 minutes ago

  @Fidomobile in what world do you have to wait the next day for customer service support?????? Wth am I paying for?

• Har2424 (@Har24242) reported 14 minutes ago

  @Fidomobile Why we have to book a call? Why can't there are no customer service people at the same time? It was before ..Fido what's to save money not to hire more people but when the phone and plan comes they charged heavy

• Nishant Ahlawat (@ahlawatwrites) reported 15 minutes ago

  @Fidomobile I have to opt out of default roaming and opt for payment per use before my afternoon flight tomorrow. Help me with that .