Fido

Fido Outage Report in Sarnia, Lambton County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sarnia, Lambton County, Ontario 02/28/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • sheriffalimi_ Sheriff Oladimeji Alimi (@sheriffalimi_) reported

    I have been on the phone waiting for @Fidomobile customer support for over 2 hours now. What is with this wait time, do better @Fidomobile

  • ubz_ab S (@ubz_ab) reported

    @Fidomobile @FidoSolutions I moved to the US and called to switch to a plan that was suitable for me. However, the next day, I got no service, SIM swap to another phone gives a message that my SIM isn't registered to the network. Now I can't call customer service for assistance

  • mohitsamant Mohit Samant (@mohitsamant) reported

    @Fidomobile Can you provide an update on the outage connected to case C172974887? I'm located in Mississauga, L5R 4E7 and I was told by the chat representative the outrage should be fixed soon.

  • rubenchini Ruben Cordero (@rubenchini) reported

    what is happening with @Fidomobile ? got tired of offering a good service?

  • mvinica Vinica Mordani (@mvinica) reported

    @Fidomobile @FidoSolutions After being a loyal customer for 4+ years, was asked to pay $350 extra that I have been scammed for. Support team manager was rude, refused to solve the issue & was ok if I switch to another service provider. Did not expect this !! Goodbye forever!

  • UnidentifiedJC Jon... 🤔 (@UnidentifiedJC) reported

    @Fidomobile beyond disappointed in your service lately… I’ve reached out to Fido 3 times In the past week to activate a service… how hard is it to make a SIM card available? Paying customer for years

  • nikitadadlani Nikita Dadlani (@nikitadadlani) reported

    @Fidomobile I bought a mobile and ported to Fido on Dec 27. The phone did not show up until today on my account (I've following up every other day on calls). Now I got an email that it's added but it doesn't have the boxing day deal, neither does it reflect the downpayment. HELP!

  • kishore24nitw Kishore (@kishore24nitw) reported

    @Fidomobile Fido is not resolving issues and trying to exploit customers. Especially students. Please don’t take their devices and fall for them.

  • elliotmma1 Elliot🇧🇷🇨🇦 (@elliotmma1) reported

    @FidoSolutions @Fidomobile I’d like to cancel my plan. I haven’t used it yet though..

  • aman6405 aman640 (@aman6405) reported

    Hey @Fidomobile team, I have struggling to get resolutions to my issues from your customer support team. It sucks, I'm so much frustrated with the level of service that although a am a new customer on your network, I am evaluating to cancel the services.