Fido

Fido Outage Report in Sarnia, Lambton County, Ontario

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sarnia, Lambton County, Ontario 12/11/2025 18:25

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • tomontop Thomas Allan (@tomontop) reported

    @Fidomobile waiting for the return call from the win back team, it's been 2 days. If I'm not getting any call from them by EOD, I'm gonna stick with my new service provider which I'm still happy about. Tot of giving u guys a chance.

  • Michyme1982 Michelle Medeiros (@Michyme1982) reported

    I have been a loyal customer with @Fidomobile with over 4 yrs & I have never been so angry at a company as I am now. I had to escalate the call 2 head office & even then I feel like I'll accomplish nothing. After this week I am seriously considering leaving your company. 🤬

  • kimi_tan Kimika (@kimi_tan) reported

    Called @Fidomobile to get my $45 setup fee waived when I was promised it would be when I first set up my phone. Lady said nothing they can do. Extremely disappointed with Fido’s service. Should’ve sticked to @Bell …

  • Sriniva66701551 Srinivasan1 (@Sriniva66701551) reported

    @Fidomobile @jdutchermusic @haviahmighty I'm extremely aggravated after discussing the matter with your support representatives and would like to get this matter escalated to the Senior leadership.

  • ayushghimire Ayush Ghimire (@ayushghimire) reported

    @Fidomobile Made a wrong reporting to @TransUnion regarding some late payment that wasn't associated with my account. Coz of this, my credit is getting bad. Fido noted my complaint on 12 April and asked me to wait for 3 weeks. I called Fido today.. was told nothing has been done.

  • ymalik79 Y.A.M (@ymalik79) reported

    @Fidomobile what’s going on with the network? No connection all day and all work is pending. Unable to take calls or receive important messages.

  • gaurav213312 Gaurav Prateek (@gaurav213312) reported

    @Fidomobile you have set the worst service record. On call for past 1 hour just to get a support representative. Internet speed is below 20 mbps for a 75mbps plan. Not sure what to do.

  • jyottoor05 manjyot toor (@jyottoor05) reported

    How is it that Fido always drops the ball when it come to service and customer service. @Fidomobile

  • dina_alrubaye Dina Al Rubaye (@dina_alrubaye) reported

    @Fidomobile has the WORSTT WORSSTTT customer service I have ever encountered. @FidoSolutions

  • JustinBarracosa MMA Fight! Magazine (@JustinBarracosa) reported

    @Fidomobile Hello! I have a question re: my internet billing that requires email to properly explain; it's too complex for a phone call, and I can't get live support to work. Would you kindly provide me with the appropriate email address to contact billing support? Thank you!