Fido

Fido Outage Report in Sarnia, Lambton County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sarnia, Lambton County, Ontario 02/24/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • webeenknewcrew k ♡ (@webeenknewcrew) reported

    @Fidomobile how does one speak to a human being on the phone for a billing issue? I keep being redirected to a chat that is not helpful for me. Please help!

  • jeromelereuf Jérôme Le Roi (@jeromelereuf) reported

    @Fidomobile is the worst company in Canada. It is a scam!!

  • Rav__Tweets Rav O (@Rav__Tweets) reported

    @Fidomobile what’s up with your Customer Service? It’s practically impossible to talk to an actual agent and I don’t want to ASK JACK. How can I speak with a (human) customer service representative?

  • viky_tweeting Vishal (@viky_tweeting) reported

    @Fidomobile Why is fido keeping customers blind about their phone delivery status while accepting the order. its been about a month and each time I call customer care they say it will be delivered in 2 to 5 business days.

  • Kristenbvolk Kristen (: (@Kristenbvolk) reported

    @Fidomobile Is there an outage? I’m trying to work from home since 8 am with little to no internet connection…

  • dlbaker777 LouiseKrymuza🇨🇦🇵🇱🇺🇦 (@dlbaker777) reported

    @Fidomobile @FidoSolutions I am fed up with Fido. My phone worked fine until about three hours ago. No help on the help line. I received the message "not registered on network." This is the 3rd time this has happened to me. I need to find a reliable cell phone company. 😠

  • awhitebean Anna Weigt-Bienzle (@awhitebean) reported

    @Fidomobile @RogersHelps is there an outage? None of my texts are going through.

  • Ruchi68459542 Ruchi🇨🇦🇮🇳 (@Ruchi68459542) reported

    @Fidomobile I hate the new call back feature.Y to force customers to use chat.I want a live human talking to me n not chat bots.Canadians are charged premium rates for phone & don't even deserve 2 connect directly 2 the ph service providers when we feel like?

  • SerenaCMah Serena Mah (@SerenaCMah) reported from Edmonton, Alberta

    @snarkilily @Fidomobile @GlocalMeMoments The amount we pay for cell service is criminal .. definitely circling back! How’s the beagle

  • dapperdon416 Vino Papi (@dapperdon416) reported

    @Fidomobile you’re customer service reps have been inconsistent with their responses. I’ve been trying to get my sim activated for the last hour with very little support