Fido

Fido Outage Report in Sarnia, Lambton County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sarnia, Lambton County, Ontario 12/24/2025 03:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • ctabka_art Ставка (@ctabka_art) reported

    Fido: To register your account, you need your account number found on the service agreement! The service agreement: x-xxxx-1234 @Fidomobile

  • shivanshg_93 Shivansh gupta (@shivanshg_93) reported

    @Fidomobile @FidoSolutions Which they said is done and it would show up in the bill. But june bill was of $113. After talking to customer service again on 18 June when i got bill i was told that due to system error the changes didn't go through & the changes would be done today.

  • ollyever HO’LLY (@ollyever) reported

    Watching these @Fidomobile employees now arriving to open the store … I don’t think I should huger their service anymore.

  • CITIZEN_GUJ Citizen (@CITIZEN_GUJ) reported

    @Fidomobile I have just ordered a mobile and found out that other people with that mobile are facing issues. I want to cancel that order as I am yet to receive the shipment confirmation. Possible or should I wait for the shipment to come and don't accept it?

  • reye5y5 Belmod (@reye5y5) reported

    This is like the 3rd time I tried to put my free one hour on this month, and everytime I get "we doing maintenance". I'm done with you @Fidomobile. I stayed cuz of this feature, but I never get to use them when I went. Bye bye @Fidomobile hello unlimited @TELUS

  • alyshines Lys (@alyshines) reported

    It’s not everyday that the cellphone companies have excellent customer service but the rep from @Fidomobile that I spoke with today was outstanding. Y’all need to give this gal a raise @FidoSolutions !

  • DanielleJN4 DanielleJN (@DanielleJN4) reported

    @Fidomobile since 5 am this morning I am being inundated with CRA spam calls on my phone. I am on the do not call list! How the eff do I report this problem

  • shivanshg_93 Shivansh gupta (@shivanshg_93) reported

    @Fidomobile @FidoSolutions Which i was okay with. Today(17 July) i received my bill which is of $96.05. After taking to customer support again today & explaining my issue again & again. Firstly, a system error happened again due to which the $10 promotion was not added to plan.

  • shivanshg_93 Shivansh gupta (@shivanshg_93) reported

    @Fidomobile @FidoSolutions But after 5 business days the bill just went down to $104.96. Again talking to customer service on 24 june. they said that from July bill my plan would be of 6+2 gb+$10 discount on my plan & additional $10 would be deducted from bill since i paid extra.

  • ShockCan ShockTroopCAN (@ShockCan) reported

    @Fidomobile Not able to log into my account to pay my bill.... ever since the new version of the app came out. Website is also not working