Fido

Fido Outage Report in Sarnia, Lambton County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sarnia, Lambton County, Ontario 12/12/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • benwdavies Benji (@benwdavies) reported

    @Fidomobile Both times I have called support support I’ve waited 35 min + and been hung up on BOTH times. Terrible customer service. No internet and draining my data to WFH.

  • mcelotto Michael Celotto (@mcelotto) reported

    @Fidomobile, just up'd to 10gb for $50 on the 16th.. And today I see the 10gb for $50 went to 12gb. I reached out to your chat support. And I was gifted a bonus 5gb on my newly acquired 10gb $50 plan. So now I'm at 15gb for $50! YOU ALL ROCK!!!

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @DondeBelle1 @Fidomobile You will need to contact customer service to make the change. You should note that there's a migration fee for the switch between the plan types

  • MinaMcKay79 MaighreadMcKeigh (@MinaMcKay79) reported

    @Fidomobile THANK YOU. Sincerely, a resident of Hope who does not have internet access currently because Shaw is down

  • CrazySteveC Steve (@CrazySteveC) reported

    Who is going to reimburse me for lost incoming your data services are down? @Fidomobile

  • bestboyog bb (@bestboyog) reported

    @Fidomobile seriously disappointed in your customer service, waited on the phone, on chat, was disconnected twice after waiting for 99 people to clear in your queue. #dobetter

  • adarshem adarsh (@adarshem) reported

    @Fidomobile Wouldn't a customer expect an email when his add-ons or plans are about to expire?

  • neelarosee نیلا (@neelarosee) reported

    if you wanna wait 2.5 hours on hold then have the agent hang up without getting any service call @Fidomobile :/

  • shenif Shenif (@shenif) reported

    Hey @Fidomobile i have been on hold for almost 2 hours trying to cancel my service, how is that fair??? if i was working at the office, i would never be able to be on hold this long!! @CRTCeng

  • Saad97i Yami (@Saad97i) reported

    @Fidomobile @FidoSolutions I got a write off of $87 when I switched my line from Fido to freedom mobile 2 years ago, I settled my bill with Fido when I was switching to Freedom. Can you please help me? I can’t get any car loan because of this write off