Fido

Fido Outage Report in Sarnia, Lambton County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sarnia, Lambton County, Ontario 04/01/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (28%)

    Internet (28%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Celestedeol Celeste (@Celestedeol) reported

    @Fidomobile Really had bad experience being fido’s 4 year customer, My account got suspended twice and charged me $ 120 for nothing, tried reaching customer service, Alas!! No help.

  • Itssid12 preet kaur (@Itssid12) reported

    @Fidomobile @FidoSolutions Why the hell am i charged the activation fee. My friend who had bought fido sim on the same day had got waiver on the activation fee but i haven't got one. Such a bad service.

  • justtrevslife trev 🌈 (@justtrevslife) reported

    @Fidomobile figure out how to get me in contact with your customer service or i’m going to close my account. the call back link bullshit doesn’t work

  • chloeBumblebee chloe (@chloeBumblebee) reported

    Thanks @RogersHelps and @Fidomobile for switching my area to fibre internet only so an incredibly poor person like me has to get an unnecessary and expensive internet package. Absolute garbage.

  • Jummy Jummy (@Jummy) reported

    Dear @Fidomobile @FidoSolutions, I don’t think I’d use your chat service again for customer service: it’s WAY SLOWER than speaking to someone on the phone.

  • Asifa604 Asifa Lalji ❤️🇨🇦 (@Asifa604) reported

    @Fidomobile are you having technical issues again? Haven't been able to send texts for the last few hours. #notagain #rogers #rogersoutage

  • mahallawi Basma M. M. (@mahallawi) reported

    @Fidomobile Home internet service has been down since 5 am at my area in Mississauga. They told me it would be back by 12 pm. Apparently not the case. I’m changing my service provider. I’ve had enough.

  • Neha21366756 Neha (@Neha21366756) reported

    @Fidomobile Charged for roaming US calling charges staying while in Canada. Customer support sucks! Terrible service!

  • Tony14236731 Tony (@Tony14236731) reported

    @Fidomobile since Agust I already called fido phone service two time, no one gave me $25 credit. Why fido company play game like that. Who can trust Fido?

  • aarunjames Aarun James (@aarunjames) reported

    @Fidomobile I am facing this issue repeatedly for almost 3 weeks now, where in the outgoing calls are disconnecting the moment they connect. Not sure how many people are facing the same. I think the network bars are just showing without the actual network. #FakeCoverage