Fido

Fido Outage Report in Sarnia, Lambton County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sarnia, Lambton County, Ontario 01/19/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (38%)

    Internet (38%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (2%)

    Total Blackout (2%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • WetCoastLiving Catherine 🇨🇦 #BIPOC Lives Matter (@WetCoastLiving) reported

    @kdsak @SaskTel I'm on @Fidomobile & I'm getting 4 or more calls a day from overseas. Never answer them as I don't know anyone from any of the countries they're calling from. Mostly from Latvia but also from other countries.

  • Springboardpa1 Radical Self Acceptance - Performance Coaching (@Springboardpa1) reported

    @Fidomobile what is fido doing for customers who were negatively impacted by the service outage? I have multiple phones & internet with you.

  • BeingDeeSee DeeSee (@BeingDeeSee) reported

    @Fidomobile Hello. There was a cancel request that was made on a prepaid number. But customer is still getting roaming activation messages after leaving the country. Please check with regards to this.

  • Chakradhaar16 Chakradhaar (@Chakradhaar16) reported

    @Fidomobile Pl confirm how are you compensating for outage on Apr19, i have 2 numbers 6477850064 and 6478770064 , got the new bill with no credits whatsoever..You guys are crooks!

  • 1cindylou1965 Cindy Lou (@1cindylou1965) reported

    Are there any cellphone stores open for business so I can get a new cellphone as I will be canceling my cellphone service with @Fidomobile.

  • mayank260287 Mayank Singhal (@mayank260287) reported

    Worst customer service from FIDO Internet, a different response from them on every call and chat @Fidomobile @RogersWireless

  • bharathbkd Bharath (@bharathbkd) reported

    @Fidomobile @FidoSolutions Will there be credit to bill due to Apr 19th outage?

  • DawnsCans Dawn Guy (@DawnsCans) reported

    Hi @Fidomobile why am I unable to make a payment via your app? It’s interesting that you started pushing preauth payment and now I can’t process without issue. Yes I’ve called. #cellphone #fidocanada #fixyourapp

  • _DoodLinG NoXioUs!! (@_DoodLinG) reported

    @Fidomobile is a cheat. They called stating various promotions and thus ported for better deals. But now when I ask them for those credits they state this isn’t mentioned and we can’t apply. Such fake service providers!!!!#fido #fakeservices #badcustomerservice

  • Dheeraj_HereIM Dheeraj Bansal (@Dheeraj_HereIM) reported

    @Fidomobile your service sucks! It was amazing before but now it’s terrible. Screw you Fido care.