Fido Outage Report in Senneterre, Abitibi-Témiscamingue, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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E-mailProblems in the last 24 hours in Senneterre, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Senneterre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (59%)
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Internet (29%)
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E-mail (6%)
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Total Blackout (3%)
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Wi-fi (3%)
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Cinthya Galvan
(@CinthyaGalvan1) reported
The customer service at @Rogers and @Fidomobile is awful. I’m a Fido customer and went in person to update my credit card for automatic payments. They mistakenly charged me $726 CAD — from another @Rogers customer! I’m not even a Rogers client. Completely unacceptable.
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Assiduous
(@MrsC72) reported
@Fidomobile What we need done to the account can't be done on our end, it must be done on Fido's end of things. I need a phone number to reach a live customer service agent/supervisor/manager. The appointment call back has been a failure 3x now. Need a solution other than call back.
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Dhaval Mehta
(@idhavalmehta) reported
@Fidomobile fed up with your customer support. I am unable to update my billing address in the app or website. System cannot find my address. Contact support and the IVR says it can be done online. How do I update my address now?
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tooomkmkmk
(@tmkeycn52xxx) reported
@Fidomobile Hi, I need help regarding an unexplained $78.75 charge I received despite being on autopay. I’m on autopay and already paid in early July. I received a text about a $78.75 payment due. Could you check what this charge is for. Please provide a full breakdown.
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rajesh
(@rajeshtwee) reported
@Fidomobile they charged me 70 CAD for using 3G service but why Fido gave initially 3G sim when I my phone is 4G compatible. Please take action on the issue 437-910-1057
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Cinthya Galvan
(@CinthyaGalvan1) reported
And here’s the WORST part: THIS HAPPENED A MONTH AGO and they still haven’t refunded me!! Absolutely ridiculous and unacceptable. What kind of service is this, @Rogers @Fidomobile?
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Rahul
(@LatharRahul) reported
@Fidomobile Your agent just called me and signed me up for a plan. I left fido ago 2 weeks and now you signed me up again with false information. I am really not happy. I need a resolution asap
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Tarun Kumar
(@tarunkk10) reported
@Fidomobile i have activated roaming for my trip to the US and now im in the US without any signals? What is this? There is no customer care to support me
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Cihad Keskin
(@CihadKeskin10) reported
@Fidomobile It’s impossible for me to call that number from abroad without a Canadian line. You must offer an alternative. I won’t keep paying for a service I can’t use. I’m trying to resolve this fairly—please help me cancel or provide another solution.
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AudRey
(@reyaudd) reported
@Fidomobile Can't reach customer service, probably because my account is cancelled. But I'm still getting billed! Help!