Fido outages and service status in Senneterre, Quebec

Problems in the last 24 hours in Senneterre, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Senneterre, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jasmeet Walia (@JasmeetWalia10) reported 3 minutes ago

  @Fidomobile your customer service is almost non existent, I got a scheduled appointment for after 3 days and nothing is happening when I picked up the call!! I waited nothing then tried to ask virtual assistant for my scheduled callback then obviously nothing!!

• 
  Pete (@floofydoofbkup) reported 3 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Dimy Da Plug (@dimydaplug) reported 5 minutes ago

  @Fidomobile you guys are the worst! No live support, only call back requests with no actual call back. I need to link my accounts and have been trying for weeks. I will switch over to a new company if I don’t get this resolved asap!

• 
  Dragon (@Carlosl68910473) reported 5 minutes ago

  @Fidomobile your garbage constantly spamming adds to my email canceling your garbage services you trash

• 
  Flair905 (@NHGANG240) reported 10 minutes ago

  @Fidomobile is the WORST company on Earth

• 
  Kevin ⚜️ Dorfer (@kevindorfer) reported 10 minutes ago

  Hey @Fidomobile, just landed back in Canada after a month in France and... guess who's pissed? I have this line with Fido, calls and texts only, since my data come from my other sim, French plan. No worries, I'd think. Wrong. They slapped me with $108 more—turned out, every time someone rang my Canadian number and it went straight to voicemail, boom, $18. Six times. Even though I never answered... anyhow, it's insane and next level greedy! My previous line was with @Bell and they never did this crap.

• 
  Vaibhav Panwar (@2vpvp) reported 12 minutes ago

  @Fidomobile I requested a call back from customer care, even after one hour of scheduled time. No one called me. What should I do?? #fido

• 
  🇺🇦 Anna Filina (@afilina) reported 14 minutes ago

  Clearly @Fidomobile wants to continue harassing me for money I don't owe. I guess I'll have to make a complaint to the consumer protection office. All this because they don't allow customers to report an invoicing bug, and no reasonable customer support. Incredible.

• 
  Fari Tow (@EffTee1) reported 15 minutes ago

  @Fidomobile Fido is increasing their "agreed mobile service rates" very often! this is really disappointing. @FidoSolutions #UnhappyCustomer

• 
  Not Op Cue (@NotOpCue) reported 16 minutes ago

  @iFightForKids That's why I switched from @Fidomobile when they raised my price, cause the Ai virtual call in was so unbearable and you could not speak to a human same day. You had to book a callback for several days down the week.