Fido Outage Report in Senneterre, Abitibi-Témiscamingue, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Senneterre, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Senneterre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (48%)
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Phone (44%)
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Wi-fi (4%)
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E-mail (3%)
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Total Blackout (1%)
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Gord M (@GordM20) reported
@Fidomobile I have an appointment Omer Schell’s for tomorrow. I will let it ride and if no one calls this time I will commence shopping around for a new provider. Fido’s quality of customer service has nosedived recently. I used to be able to get a customer service rep on the phone.
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✝🙏🍁 SimplyBlessed 🐈🦇🐘 (@MacnChzPlz) reported
@Fidomobile After sitting with this all day, I still feel I must add: It's disappointing when your rates go up, yet your customer service goes down. I speak as someone who worked in customer service for almost 50 yrs. Fido used to be set apart in excellence in that regard, imo.
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JoshKorn (@JoshKorn) reported
@Fidomobile, after discovering that my data-only feed had been “paused”, and trying to unpause it, I discovered what your “customer service” is really about: - trying to pay extra got me an error message with a phone number that said it was discontinued; - calling your support number got me a bot that kept saying “again” when I asked to speak to a human; - going to the nearest FIDO store got me two guys who tried to sell me a more expensive plan AND bill me $20 for the transaction; - I never did get the promised callback from your agent. What I did do was contact your competitor 100 yards from you in the mall, and got exactly what I wanted in about 5 minutes, for a better price, and they waived the transaction fee. Facts are that you don’t care one little bit about your customers. You’re a disgrace to all dogs. Good riddance.
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jay makinze ❼ (@Mr_Teekay) reported
@Fidomobile eric, the convenient time for me is when i am calling. not 3 days into the future. even worse: i am calling about an issue that's was supposedly fixed over a month ago.
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Nishant Ahlawat (@ahlawatwrites) reported
@Fidomobile I have to opt out of default roaming and opt for payment per use before my afternoon flight tomorrow. Help me with that .
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Har2424 (@Har24242) reported
@Fidomobile one of the worst companies and worst customer service I am supposed to get $75 one time credit on my bill it's not there when I call it says I have to request a call back really? Why can't we talk with customer service right away? And they don't work on weekends
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Wolfeman (@wolfe_was_here) reported
.@Fidomobile I need help. I need a HUMAN agent. TODAY. This issue has been ongoing to days. I have requested several callbacks, and you never call. I don't even know if I can receive calls. I need a human NOW. PLEASE.
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Chris Botha (@ChrisBotha29305) reported
@Fidomobile Thx Maude, we arrived at our international destination and roaming did not work as expected, ended up making alternative arrangements and canceled my service with Fido.
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Albertan8181 (@albertan8181) reported
@Fidomobile @Xil_llix Fido Network down in Edmonton too.
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Nishant Ahlawat (@ahlawatwrites) reported
@Fidomobile there is no way to immediately reach Fido customer support and the Ai sucks..how to deactivate roaming. You have used Ai to make a simple task impossible