Fido

Fido Outage Report in Shawinigan, Mauricie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Shawinigan, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Shawinigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Shawinigan, Mauricie, Québec 01/21/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (39%)

    Internet (39%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (2%)

    Total Blackout (2%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Brutalemabella Auntie Social (@Brutalemabella) reported

    @Fidomobile Illegally billing immigrants now? My neighbour received a SIM card, plan details in the mail for a mobile plan they never asked or applied for. They don't speak English very well, so calling got nowhere. You've billed them $121.23 for services that they didn't want.

  • ymalik79 Y.A.M (@ymalik79) reported

    @Fidomobile what’s going on with the network? No connection all day and all work is pending. Unable to take calls or receive important messages.

  • JustinBarracosa MMA Fight! Magazine (@JustinBarracosa) reported

    @Fidomobile Hello! I have a question re: my internet billing that requires email to properly explain; it's too complex for a phone call, and I can't get live support to work. Would you kindly provide me with the appropriate email address to contact billing support? Thank you!

  • SilaSilaessila SILA🌸 (@SilaSilaessila) reported

    Back in feb I DID pay my phone bill, sent proof and to this day it’s not sorted out. Extra $130 in interest charges for something I PAID @Fidomobile get your **** together. I’m not paying those fees

  • Sriniva66701551 Srinivasan1 (@Sriniva66701551) reported

    @Fidomobile @jdutchermusic @haviahmighty I was notified by your company on May 8, 2021 regarding the service usage bill of $987.73 for the account # 8-7102-XXXX.

  • ALandman10 Artur (@ALandman10) reported

    Hey @Fidomobile I am experiencing unbearably slow internet speeds today. Can you please let me know if there's an issue in my area?

  • G_Beauregard Griffin (@G_Beauregard) reported

    @Fidomobile @FidoSolutions @Brightstar I pay a monthly fee for premium device protection on a Galaxy S20. My screen is broken and needs to be replaced ASAP. I filled out a service request but have not received any information on where to take my phone for repair!

  • Manveer86076429 Manveer Kaur (@Manveer86076429) reported

    @Fidomobile one of my friends got iPhone 12 pro max on 0$ down and i am unable to get one on 0$ down. In fact, i have been a fido customer much longer than her. Why is that?

  • DarrenMachalek Darren Machalek (@DarrenMachalek) reported

    Cell providers need to do better. I got a great offer to switch. So I called @Fidomobile to see they can match, after 15+ years of loyalty they told me no. So I switched providers. Now I get a call from Fido begging me to come back. Maybe treat your customers right the first time

  • gaurav213312 Gaurav Prateek (@gaurav213312) reported

    @Fidomobile you have set the worst service record. On call for past 1 hour just to get a support representative. Internet speed is below 20 mbps for a 75mbps plan. Not sure what to do.