Fido

Fido Outage Report in Shawinigan, Mauricie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Shawinigan, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Shawinigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Shawinigan, Mauricie, Québec 12/09/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Himkack Himanshu Kackar (@Himkack) reported

    @Fidomobile @FidoSolutions Your service is very poor. For the past week there have been multiple internet outages at me place. If you want to complain really time is more than 2 hrs. This is the level of costumer service.

  • Xjjc1990 X (@Xjjc1990) reported

    @Baby_Brown_Eyez @Fidomobile Contact @AstroCyber4 to recover your account immediately. His service is genuine and trusted

  • guptamitali21 •‿• (@guptamitali21) reported

    Hi @Fidomobile I changed my plan but I was billed higher. I am trying to reach your customer service but I am not able to connect. The calls have a huge waiting time and the live chat is disconnected by the customer support person. Due to this my payment due date has passed.

  • akshatmarya akshat marya (@akshatmarya) reported

    @Fidomobile I bought the new Iphone13 during Black Friday sale and within 30 days the price has dropped by 17$/mo on the same phone during boxing week! Customer care said they can’t do anything. I’ve been a loyal customer for many years but this feels like cheating, please help

  • nanissar NicoleR (@nanissar) reported

    @Fidomobile Dear Fido. I'm not a customer of yours. I keep getting text messages regarding payments made to a mobile account. How can we make it stop?

  • RenataMacielsi5 Renata Maciel (@RenataMacielsi5) reported

    @Fidomobile my account was deactivated sooner that what I requested. How can I solve this problem?

  • TKaklotar Tejas kaklotar (@TKaklotar) reported

    @FidoSolutions @Fidomobile I used Fido for 10 days but due to network issue at basement, I switched to another network. Then why my bill is still showing. 15 days are trial period.

  • PugilisticUnit JustSomeDude (@PugilisticUnit) reported

    @Fidomobile Why am I being billed $16.95 for a tablet I was told was charge free? I tried calling and was on hold for an hour. Drove to a FIDO and they said they can’t make any changes as it has to be done over the phone. FIDO…you’re terrible.

  • christinayoub19 Christina (@christinayoub19) reported

    @FidoSolutions @RawatBhoomi @Fidomobile Your internet has been slow these past few days, my friend is with Rogers and she’s having the same issue. I can hardly send a WhatsApp message, it’s extremely slow.

  • rachita1805 Rachita Batra (@rachita1805) reported

    @Fidomobile Hi Team, I've been using your services on roaming network for a month now. Everytime my phone restarts, I'm charged a roaming fee. Happened twice so far. Could you please revert the charges as I feel these shouldn't be there as I have not made any calls/text/data.