Fido

Fido Outage Report in Shawinigan, Mauricie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Shawinigan, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Shawinigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Shawinigan, Mauricie, Québec 12/11/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • phillandry86 Phil Landry (@phillandry86) reported

    @Fidomobile staffing issues? I have been waiting a total of almost 2 hours over 2 days to speak/chat with someone.

  • olegkuibar Oleg 🇺🇦 (@olegkuibar) reported

    The most awful customer support award goes to @Fidomobile 5 days no answer from customer support calls. Nobody calls back. Literally hours of waiting on a call for someone. Now my calls are dropped automatically. Amazing … All I need is to manually transfer phone number …

  • manveet_k Manveet Kaur (@manveet_k) reported

    So @Fidomobile is offering great Black Fri deals to increase their customer base but won’t open those great deals to their existing customers…phone lines busy..chat queues closed..the in store employees have been directed not to entertain the existing customers..wow!

  • rickydhfx Rick 🥨 (@rickydhfx) reported

    @Hunny_diva @koodo @Fidomobile I know they can’t make you stay. But did they kick any phone tab costs down the road to month 25. I guess that’s my question.

  • nkfennell2000 Nicole Fennell (@nkfennell2000) reported

    @Fidomobile why isn’t the mobile customer service working? I’ve been on hold for over two hours. Very frustrating.

  • JaideepShetty9 Jaideep Shetty (@JaideepShetty9) reported

    Hey @Fidomobile been trying to get contact your customer support the last 2 days. Been on hold for 1 hour and waited/tried to connect with a chat agent with no luck, all ok?

  • MsPosh34 Posh2Ivy (@MsPosh34) reported

    @Fidomobile It’s been 2:04 hours on the phone and still counting! Bad service #Fido, very bad!!

  • MsPosh34 Posh2Ivy (@MsPosh34) reported

    @Fidomobile I’m at 2:48 hour mark! At this point I’m only interested in how long more you’ll leave me on hold, not any other service! @FidoSolutions #fido

  • yu231233 Akira (@yu231233) reported

    @akshayp2312 @Fidomobile @san_bains Lying to customers and offering poor services would not be resulted from being busy. Something is not right about the company management.

  • Hunny_diva R𓃟byn🇨🇦🇵🇹🇮🇹 (@Hunny_diva) reported

    Hearing about @koodo’s Black Friday deal ($45/month for 50GB data + unlimited talk/text AND a free iPhone 11?!?!) I’d be a fool not to switch phone providers! Especially after the joke of a credit @Fidomobile offered their customers after their 2nd outage in under a yr. #Koodo