Fido outages and service status in Shelburne, Ontario

Problems in the last 24 hours in Shelburne, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Shelburne, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lemonade (@LemonadeOnAir) reported 33 seconds ago

  @Fidomobile want to temporarily pause my fido plan, help!!!

• 
  B-rantone (@_Brantone) reported 6 minutes ago

  Yikes, @Fidomobile makes it really hard to get in contact with them. Used to be great customer service. But trying online chat is useless and phone just goes in circles. Time to switch.

• 
  Aephraim Steinberg (@QuantumAephraim) reported 7 minutes ago

  @FidoSolutions @Fidomobile ChatGPT seems correct: "What you saw is not accidental: AskJack has hard stop conditions. . .: Pushes a canned message. . . Disables input to prevent further escalation Repeating “agent,” “human,” or “callback” does not override this..."–@Fido has PROGRAMMED it to REFUSE to help.

• 
  Soban Shaikh (@soban_shaikh) reported 9 minutes ago

  @yoshiboost @Fidomobile Absolutely. And I am not even talking about deals or discounts. It’s just basic ask to get connected to a customer service agent. These companies need a telling.

• 
  LallyA (@LallyAd) reported 12 minutes ago

  @Fidomobile hi Fido trying to cancel some lines on Mya account call back is way to long

• 
  Author MJ ✝️ - BLOOD ON THE BORDERS (@TheHumbleLion_) reported 13 minutes ago

  I want to personally thank @Bell for their exceptional customer service; Something that feels increasingly rare these days. Bell sets a strong example of how customers should be treated. Unfortunately, this has not been my experience with @Fidomobile, where customer support and business practices have fallen well short of that standard.

• 
  Masih (@masihhaha) reported 16 minutes ago

  @Fidomobile get your garbage *** support team and contact me. Im so tired of begging for a callback from this **** company, just so that I find out who is using my credit card and to cancel a plan that’s unjustly is using my money.

• 
  Vince Ltd. (@Vince_Ltd) reported 20 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Evan (@evanoftheyukon) reported 20 minutes ago

  @Fidomobile My Bell plan is actually even cheaper than the one with Fido thanks to some special discounts, so I was actually willing to go up a bit higher for the supposedly better Rogers network. I am not impressed. No big deal though right? (3/21)

• 
  Anonymous (@1111SpiritualBb) reported 21 minutes ago

  I have NEVER had such a negative experience with a phone company as I am having with @Fidomobile THE ABSOLUTE WORSTTT COMPANY !!! WORST CUSTOMER SERVICE - WORST EVERYTHING