Fido

Fido Outage Report in Sherbrooke, Estrie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sherbrooke, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sherbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sherbrooke, Estrie, Québec 08/08/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Andry10q Andres Flores (@Andry10q) reported

    @Fidomobile.. trying to reach you for more than one week, your in-person customer service is the worst, couldn't help me at all with one simple request. The "deal" you offered from 3 months ago still doesn't work. Planning on changing to a better provider. Thanks!

  • TirthDave10 Tirth Dave (@TirthDave10) reported

    @Fidomobile @FidoSolutions got charged for international roaming for 8-9 days incorrectly. No support from customer care. Either solve this problem or let know how to close Fido account. #badcustomerservice #overcharged

  • linesbylyons Dawn (@linesbylyons) reported

    @FidoSolutions . Which she’s been told for the past two months. Is this a reasonable wait time? I don’t know why you or @Fidomobile think this is acceptable customer “service.” She has been a loyal customer for many years but your lack of concern to assist her will make her look elsewhere.

  • zamzam_77 Emilee Zamec (@zamzam_77) reported

    @Fidomobile no wifi in five days and 3 of your agents have not been able to help me. Please explain

  • sibaditya Sibaditya Maiti (@sibaditya) reported

    @Fidomobile @FidoSolutions For my account number 917880214 I have been charged for full month where as I disconnected on 22nd Nov. Please help to refund the extra amount charged on my credit card.

  • linesbylyons Dawn (@linesbylyons) reported

    @FidoSolutions @Fidomobile It was someone else from Fido who began the PM conversation a month ago to try to get help that still has not been received. I appreciate that now is a busy time but this started in October so there’s no excuse for the fact this customer is still waiting.

  • akshayp2312 Akshay Patel (@akshayp2312) reported

    @Rogers @Fidomobile Do you guys really care about your customers. I wanted a resolution .since 8 days i ma trying to reach you guys. Do we have any senior specialist who can get me help?

  • parthrajvi Parth rajvi (@parthrajvi) reported

    @Fidomobile requested so many times Twitter DM and try to reach out no one picked up the call always on the hold.are you going to resolve the issue or not?

  • SabahatMS SabahatMS (@SabahatMS) reported

    @Fidomobile Hello, Is Fida Mobile's internet down?

  • goodnaijagirl Jummy (@goodnaijagirl) reported

    I’m back to being a happy @Fidomobile customer, now that I’ll be paying 2/3 of what I was previously paying for my monthly plan!