Fido Outage Report in Sherbrooke, Estrie, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Sherbrooke, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sherbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (62%)
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Internet (29%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Juliette Robert
(@julsthetrex) reported
@Fidomobile wait time to talk to an agent is between 1h30 ans 2h15?! Please help me, it's my second time calling today...
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Violet
(@Viola_mi) reported
@Fidomobile then when asked for plans available to me as someone whose been with fido for a while, hd quotes me the same price as a new customer. I guess loyalty means nothing to Fido
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Denis Viens du Lac
(@nelsonstreetlad) reported
@Fidomobile I have been trying to reach Fido all afternoon by phone, online chat and Twitter message to cancel one of my cell phone lines but no one answers. Why is that? What is your problem?
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Allan Tham
(@Allant92) reported
Horrible customer service from @Fidomobile! Was offered a plan from an agent and when I called back they said it was an invalid offer. Been a customer for over 10 years, maybe it's time to change providers 😡😡😡...glad I'm on a month to month...
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Insanartist (ENG/FR)
(@TheInsanartist) reported
Hey @Fidomobile I know sometime an item can't be availlable, but when it's a used one on your site and it can take up to 2 weeks to ship it, I rather have the option to cancel a two years plan and bring my old one instead so I can use the service i'm paying with a working cell.
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Emoco
(@emoco) reported
@Fidomobile Anyone else think there’s never been a dog behind the scratch and win wall? #fido
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Saji-united
(@saji_united) reported
@Fidomobile worst customer service! Both n chat box and over phone. Spend 2 hours for a simple request and still waiting over the phone . I will certainly change as soon as found better offer
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Edgar M. Toro
(@edgarmtoro) reported
Hey @Fidomobile @FidoSolutions your service has been spotty over the last week in Ottawa K1T 1T2, its so bad, I cannot even call you! Network busy, voice service not available, low quality in the calls, and calls dropped, and direct to voice mail? Are you having network issues?
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Shalaleh
(@Shalaleh_t) reported
Ridiculously wait time to speak with @Fidomobile to activate a number in my account. This cannot be done online and why should I wait more than 3 hrs to speak with a rep? If I was a new sales I bet my wait time would have been 5min or less! Horrible customer service! Very unhappy
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steve
(@yapbang) reported
@Fidomobile AVOID FIDO. I have never experienced a company that makes mistakes with zero accountability. 15 calls to customer service for over 10 hours on the phone to fix a problem that isn’t even my fault.