Fido outages and service status in Sidney, British Columbia

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sidney, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SM (@Sabisweet_s) reported 4 minutes ago

  @Fidomobile honestly so disappointed. Been a loyal customer for YEARS and there’s zero appreciation for long-time customers. No help, no solutions. Loyalty clearly means nothing.

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  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 4 minutes ago

  Ever since you guys switched to the 5G network my phone barely works. Since March nothing works for me. I can barely receive calls, texts or even connect to a network when I need data. @Fidomobile why am I paying for a service and getting abysmal service ? Cancel my account !

• 
  Fari Tow (@EffTee1) reported 7 minutes ago

  @Fidomobile Fido is increasing their "agreed mobile service rates" very often! this is really disappointing. @FidoSolutions #UnhappyCustomer

• 
  Faye 🙋🏻‍♀️ (@ffurdyk) reported 8 minutes ago

  @Fidomobile why are you charging 2x for Travel Passes - due to a KNOWN billing issue - but decline my case when I’ve spotted the obvious overcharge of $160 on my monthly bills? Appreciate an explanation.

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  Author MJ ✝️ - BLOOD ON THE BORDERS (@TheHumbleLion_) reported 10 minutes ago

  I want to personally thank @Bell for their exceptional customer service; Something that feels increasingly rare these days. Bell sets a strong example of how customers should be treated. Unfortunately, this has not been my experience with @Fidomobile, where customer support and business practices have fallen well short of that standard.

• 
  Zee Hamid (@zeeinmilton) reported 10 minutes ago

  @Fidomobile - your service absolutely sucks! My dad's eSIM isn't working and there's no way to talk to a human. Your chatbot tells me that a human will call me on Tuesday evening! It's Friday! Who has time to wait 4 days.

• 
  Nojan Emd (@EmdNojan306) reported 11 minutes ago

  @Fidomobile can you all imagine my voice mail is in French and I can’t get a hold anyone until Tuesday at 3:30pm. Because Fido’s customer service is in Indian. I have been with Fido for 20 years

• 
  Dr. Strangelove (@Border_Guard77) reported 13 minutes ago

  @Fidomobile @FidoSolutions Hey, AI Fido, please tell your overlords to fix that ******* app! I’m sick and tired of constantly having to sign in. Also tell your overlords that your company customer service is rapidly deteriorating and is very ******🖕

• 
  Vince Ltd. (@Vince_Ltd) reported 15 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Adégòkè (@Adegox) reported 15 minutes ago

  @Fidomobile Your internal communications is **** and your customer service sucks! I don’t think it’s funny for you guys to keep calling and texting for an issue that is your fault!!