Fido Outage Report in Sidney, British Columbia

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Full Outage Map

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (54%)

2. 

   Internet (31%)

3. 

   E-mail (8%)

4. 

   Total Blackout (3%)

5. 

   Wi-fi (3%)

6. 

   TV (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Somna (@somnamusic) reported 4 minutes ago

  . @Fidomobile terrible customer experience. No SIM card because winback agent typed in wrong # Told I would be called within 48hrs with no call (twice) now I have to wait a 3rd time for a call in another 48hr b/c you closed the line after I went to physically get a SIM card

• AD (@AD604250) reported 4 minutes ago

  Hey @CRTCeng @Fidomobile @Rogers can you stop these service Canada fraud calls? ******* annoying! It's been two straight days.

• Sandeep Bhatia (@Sunny_bhatia748) reported 7 minutes ago

  @Fidomobile is the biggest cheater, Charged me $180 extra last month with promise to wave it and now again added $54 of extra chrg and did not even correct the last month's bill. Have spend over an hr with customer service they are apologetic but helpless #shame #dido #Cheater

• Nehak (@k11neha) reported 7 minutes ago

  @Fidomobile Hi Fido, been trying to call you to change my home Internet installation appointment, been on the phone for at least 2hrs each day over the last three days and no one can make this simple change for me! I keep getting bounced between customer and the technical team!

• Rashid Ali (@rashidali_ca) reported 12 minutes ago

  @Fidomobile @FidoSolutions your customer service policies are so unfair. I moved to Fido from @bell, 3 of my numbers and 2 for my friends. You waived off the set up fee for my friend but your agents refused to waive it for me. Please align your policies. #fido #unfairfido

• vtrade4642@gmail.com (@vtrade4642) reported 16 minutes ago

  @Fidomobile my device protection plan is increased without notify me and now I’m talking with customer care on live chat they are not giving proper answer only asking and confirming my email only. Every time when i talk with customer care i never get proper answer from your side.

• Marcela Vargas (@lilmissmachete) reported 18 minutes ago

  @Fidomobile hey! So a bad customer experience over the phone is what is going to push me to change providers! Agents interrupting while customers talking not a good way to start my morning.

• Maurilo Borges (@mauriloborges) reported 18 minutes ago

  I'm very disappointed at @PurolatorHelp and @Fidomobile. I bought a phone with Fido, they send it with missing apart number. Number has been provided since 9/6 but tracker keeps saying still missing, even though Purolator costumer service confirms it has been received.

• CircularLogic (@CircularLogic89) reported 19 minutes ago

  @georgehuang_mrc @Fidomobile No provider would know how the data is being used, only that data was used. Privacy issues. Which app used the data should be measured by your phone. The providers only know total data used.

• Gundeep singh (@gundeepssidhu) reported 19 minutes ago

  @Fidomobile I ordered an iPhone 11 Pro Max(Great deal!!) but today I contacted about the details on the order. They told me sorry we are sold out but we can cancel the order... is that how you deal with all your customers?? In bad faith; been with Fido for 2.5 years at this point