Fido

Fido Outage Report in Sidney, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sidney, British Columbia 03/01/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • kseichter Kyle (@kseichter) reported

    @FidoSolutions @Fidomobile Your customer service is pretty useless. On a chat because my phone stopped working, your terrible rep asked my issue and I told her, she then replied 5 mins later saying "Thanks for confirming" and then proceeded to not say anything for 10 more mins.

  • alirtariq Ali R. Tariq 🍁 (@alirtariq) reported

    @Fidomobile your support call-back feature is so frustrating! I need to go thru submenus on a phone, be sent an SMS which sends me to a site where I have to figure out how to schedule a call, and then wait. Or queue with 40+ ppl on live chat bcuz nobody wants to use call-back!

  • shamahhmd lksharma (@shamahhmd) reported

    @s_summan @Fidomobile Your staff have same problem when someone ask knowledge questions you have no 5G then why u sell 5g phones on 4g connection now understand

  • Soumah83681042 Soumah (@Soumah83681042) reported

    @Fidomobile I am hoping that someone from Fido will read this message and help me. I had a closed account with a pending balance.I've made the payment, but the account is still showing on my credit report as unpaid. What else can I do? take the matter to CRTC ?

  • spoonfed24 cleo (@spoonfed24) reported

    @Fidomobile terrible terrible terrible cx service. You just lost a long time cx. 👍

  • gurtek007 Gurtek (@gurtek007) reported

    @Fidomobile i want to change my registered ID .. Earlier it was a foreign Id but now i have a Canadian id i.e Driving licence. can u help?

  • gmalette Guillaume (@gmalette) reported

    I've been trying to become a @Fidomobile customer for the last 4 hours. Having my wisdom teeth removed was less painful AND they were included. @VirginPlus what do you say, do you want my money?

  • WilliamsonTara Aunty Anti (@WilliamsonTara) reported

    I’m open to negotiation. I don’t deny I used the extra data. But, I do not want to be a client of a company that doesn’t understand the importance of equity and discretion when it comes to customer service. What can you do for me @Fidomobile?

  • DuckyOnTwiter_ Ducky (@DuckyOnTwiter_) reported

    @Fidomobile why is your internet down bro, we were friends 🥺

  • SCurriePEng Sean Currie (@SCurriePEng) reported

    @Fidomobile waiting for service in online chat for 70 minutes now.