Fido Outage Report in Sidney, British Columbia

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sidney, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  vishal babbar (@vishalbabbar92) reported 6 minutes ago

  @Fidomobile What is going on with your service. I am your loyal customer from last two years and now you guys are trying to suck all my hard earned money. i have paid all my bills on time and even i am still getting bills of my own phone as it is still financed.

• 
  dipak kuchhadiya (@DipakKuchhadiya) reported 6 minutes ago

  @Fidomobile your live chat support is 3rd class. Please improve your service i had to wait 45 minutes to chat and then suddenly in between the convocation it ended automatically. Very disappointed with fido switching to freedom.

• 
  Natalia Díaz (@NataliaDiaz_D) reported 8 minutes ago

  @Fidomobile has charged me wrong twice. Been on the phone for 3 hours and no one answers. What am I supposed to do? Keep paying more for a service that barely works???

• 
  Nikki A. (@babeequeensings) reported 10 minutes ago

  @Fidomobile Q: I would like to know where exactly does it state on your mobile app that customers require a Photo Id for in person service? 🤔👀😐

• 
  vishal babbar (@vishalbabbar92) reported 10 minutes ago

  @Fidomobile @FidoSolutions Please clear my wrong bills else i need to ask for legal support @Canadalegalhelp

• 
  ruby milla (@rubymilla2) reported 13 minutes ago

  @koodo Happy to have switched from @Fidomobile not sure why Fido had no black Friday sales but they lost a long time customer. Thanks Koodo much appreciated. PS great service in store. Actually had a human being. Call me back. Fantastic!

• 
  sree (@srikanth_3110) reported 16 minutes ago

  Not able to contact Fido customer service(1-888-481-3436) , @Fidomobile @fido as we have some credit on current bill which was not applied on bill. Please look into it. Thanks!!

• 
  Gaurav Rathore (@singhgauravr) reported 16 minutes ago

  I had heard that @Fidomobile is worst in customer care but never realized how important is to have responsive companies to work with until had a serious billing issue and not able to get to support for 3 days straight. 4 hour call queue

• 
  mohit mehta (@gmmohit88) reported 17 minutes ago

  @Fidomobile 2-3 hours of wait time for customer service?. Why should I not break the contract eh?

• 
  Bhavesh Thakkar (@bhaveshnthakkar) reported 18 minutes ago from Halton Hills, Ontario

  @Fidomobile @FidoSolutions I placed an order for a SIM card on 11/15 under a winback program and have been waiting for it to be arrived since then; multiple follow ups involved long waittimes & holding the line forever STIIL NO RESOLUTION A/C# - 946956414 #fido @RogersHelps