Fido

Fido Outage Report in Simard, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Simard, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Simard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Simard, Ontario 12/13/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • impeccable_soul MUKESH DHATWALIA (@impeccable_soul) reported

    Your customer agent gives me an extension for an employee that hasn’t been working with Fido since July29th. I have been constantly asked to get in touch with a person who doesn’t even work for you. Your agents mock by saying ‘It has only been seven business days’ @Fidomobile

  • krusinckas Anthony Krusinckas (@krusinckas) reported

    @FidoSolutions @Fidomobile I just want others to be aware of their poor customer service and lack of understanding. My other children were going to get phones for their lines. No chance now! Guess it's just best to take my business elsewhere. #bigtelecom #crtc

  • TW_S3270 Phil (@TW_S3270) reported

    For those in #Canada who are on @Fidomobile, who suffered due to there 'outage' in July. The company wont listen to your complains, they will lie to you, and then ignore you. Go to the CRTC, get a lawyer - make an example from them. #fido

  • amitabh2014 Amitabha (@amitabh2014) reported

    @Fidomobile is such an unprofessional company that despite the fact a Case No. was created by them, they don't provide an update, no communication and customer service is totally useless. I guess the culture comes from @Rogers; we all know @RogersHelps when Canada was shut down

  • thepardesigirl Dee (@thepardesigirl) reported

    @Fidomobile I had been referred by a friend to use Fido when I had just emigrated to Canada. It's been 4 months to that day and neither I nor my friend have received our reward. We have contacted customer service and written several mails. Please help!

  • cally_specht Fully Vaccinated! Cally Specht (@cally_specht) reported

    @FidoSolutions @Fidomobile The credit on my August bill was a joke. Got a credit of a whopping 14.00. If that was 5 days worth of credit it was an insult especially to someone who is on Disability! Thanks! Not happy and if I had had an emergency I could not phone 911 or anyone for help. Diabetic here!

  • Wr0ngday Eric (@Wr0ngday) reported

    @fidomobile never had such a ****** experience trying to buy à phone than with you. 2 days, 4 hours driving, 3 hours with dumbasses, 2 hours on the phone witb fido fraud line and yet you ******** cant sell me a damn phone

  • MTWestCoast Michele Touchette (@MTWestCoast) reported

    @Fidomobile your "new callback feature" does not work. I tried 5 times and never got a text with a link. It is impossible to get in touch with an agent. This is completely and utterly unacceptable.

  • krusinckas Anthony Krusinckas (@krusinckas) reported

    @Fidomobile my wife got a new phone. she did the upgrade through the fido app, she did not realize she should have done it on her number. This has a problem because now they think I upgraded when I didn't and my bill now includes the full cost of the phone I had for my line.

  • fitlatina_ Fit Latina🇧🇷 (@fitlatina_) reported

    @Fidomobile why do you keep suspending my partner’s account? He has called customer service multiple times, they said they have fixed it but he again he cannot log into the app because it’s been suspended. For what ?!