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Fido

Fido Outage Report in Simard, Ontario

Why is my Fido service not working?

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Simard, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Simard, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 58% Phone (58%)
  • 27% Internet (27%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • jaffomtl
    Jeff Stephens (@jaffomtl) reported

    Oh well, spoke to soon @Fidomobile , still no solution to porting my number, so well over 24hrs without access to my phone number and texts, and not able to reach anyone!!! Beyond frustrated at this point!!!

  • SSSambora
    Sandy Saragoca (@SSSambora) reported

    @Fidomobile why tell me to contact you privately? I DID- I was told sorry, but no can do to reverse roaming charges for a country I was never in.

  • Mr_Teekay
    jay makinze ❼ (@Mr_Teekay) reported

    @Fidomobile how is it that in the middle of an emergency, the only option to speak with someone is to schedule a call for two days out? have you fired all your staff?

  • RIPAmerica2025
    who cares (@RIPAmerica2025) reported

    @Fidomobile I arranged a stupid callback from customer service for 3.30pm today and no one called.. useless clowns..

  • SSSambora
    Sandy Saragoca (@SSSambora) reported

    @Fidomobile so if a client calls Cust service& is told he can’t be helped after being charged for roaming incorrectly. I reach out on X because he has no social media, and am told he can be helped if he posts on social media?! Seriously?

  • missey_em
    missey em (@missey_em) reported

    @Fidomobile Your automated system is NOT working when it calls customers for a scheduled call!!!!!!!!

  • afilina
    🇺🇦 Anna Filina (@afilina) reported

    @Fidomobile You falsely charged me for roaming fees, won't offer me support, and won't cancel my plan. You can't treat customers this way.

  • missey_em
    missey em (@missey_em) reported

    @Fidomobile Beyond frustrated trying to connect with a customer service rep. The automated service is designed to not have the customer be able to speak to a human.

  • Ice_nor_summer
    어름 (@Ice_nor_summer) reported

    @Fidomobile I arranged a callback for 9:00 AM today, but I did not receive any call. I haven't used phone calls or text messages since I left Canada a few years ago, and now I really need to cancel my service. This situation is very frustrating for me.

  • SSSambora
    Sandy Saragoca (@SSSambora) reported

    @Fidomobile All that was done- 2 calls to your customer service dept. I was told that this was unfortunate, but I would still have to pay. Will definitely be looking to switch providers. Very poor customer service.