Fido

Fido Outage Report in Smiths Falls, Lanark County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Smiths Falls, Lanark County, Ontario 11/27/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • thelightphone light (@thelightphone) reported

    @CircularLogic89 @hopeucanhearme @Fidomobile While we do have many Canadian users currently, we've seen some inconsistency between users on the same carrier/region recently which has led us to temporarily curtailing shipments until we can get more guaranteed support from carriers that can promise full compatibility.

  • butlerp butlerp (@butlerp) reported

    @Fidomobile Hoping you can help! I won a Sonos speaker in the Fido Xtra contest - but purolator just delivered an envelope and all it had was a card that said "Enjoy your Fido Xtra Perk" - will the speaker follow?

  • chigrl Tracy (𝕮𝖍𝖎) (@chigrl) reported

    @Fidomobile I have been on hold on and off with your customer service for two hours now, my request is not that difficult ...how can I contact a manager there? This is ridiculous.

  • CwithAnArm Carmelo P D Caruana (@CwithAnArm) reported

    @t24_north @Fidomobile What was the issue that led to your sentiments? I’m curious if it’s the same thing happening to multiple people?

  • jnarai Token (@jnarai) reported

    *Provided service provider has proper SOC's activated in V21/ICM, in the case of @Rogers/@Fidomobile for example. #virtualboxing since before it was trendy

  • brilang Brian Lang (@brilang) reported

    @Fidomobile Trying to enter your @Wealthsimple contest and it never gives a "success" screen, and offers me the option to enter again if I go back to Fido Extra. Seems to be busted...

  • MichaelBeaudin3 Michael Beaudin (@MichaelBeaudin3) reported

    @Fidomobile Your app is seriously flawed. That is the 3rd time in a year that the xtra banner is gone from the menu. 1st time took more than a month to fix itself on it's own, 2nd time got fixed when i changed phone and now it happened again 3 1/2 months after i get this new phone. Ticket

  • CwithAnArm Carmelo P D Caruana (@CwithAnArm) reported

    @kellysavalle @Fidomobile What was the issue that led to your sentiments? I’m curious if it’s the same thing happening to multiple people?

  • Rajendranath_a Rajendranath (@Rajendranath_a) reported

    Hey @Fidomobile Called many times for the voicemail not working on my mobile. You have a ticket which is not resolved after nearly 3 weeks, and did not call for an update. Worst customer service.

  • hopeucanhearme Hope You Can Hear Me (@hopeucanhearme) reported

    Does anyone know if the light phone works in Quebec it might be more of a need than a want at this point oops @thelightphone @Fidomobile send help!