Fido Outage Report in Smiths Falls, Lanark County, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Smiths Falls, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (46%)
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Phone (42%)
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Wi-fi (7%)
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E-mail (3%)
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Total Blackout (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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averie
(@averiejordanna) reported
@Fidomobile you need to do something about this. i have not once encountered a nice customer service representative. they all have an attitude
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Edward Davies
(@Shirebikes) reported
@Fidomobile Stuck on hold trying to cancel my plan. Guess you like to encourage customers to leave.
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Jaskirat Dhindsa
(@JaskiratDhindsa) reported
@FidoSolutions @Fidomobile and get this, now, 6 almost 7 months later, because my contract expired and I renewed it, they say I no longer get the credit (that they didn’t give me for 6 months). Y’all blaming me cause my damn contract ran out waiting for you guys to contact me??
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SadManpreet
(@tallchickenboy) reported
It's wild I have enough time to walk to Tims's eat a full meal walk home and watch a full movie before @Fidomobile a customer service "specialist" can assist.
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Fats
(@fatyod) reported
@Fidomobile DAY THREE without home internet. You should change your name from fido solutions to fido breakdowns. You ruined my holidays and continue to ruin my day without home internet. #fail #failure #DoBetter
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Munish
(@ryanavi21) reported
@Fidomobile @CBCNews @CP24 Chasing fido for the last 2 months to fix the mistake done by fido agent. Nothing done so far except assurances. Shame... Worst customer service.....
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TD◇44~30
(@tami_d44) reported
@FidoSolutions @Fidomobile a friend is trying to reach you ALL day with no succes - your customer service number has very long holds that abruptly end - your virtual assistant Ask Jack also terminated sessions - no response through e-mail This is bad customer service Fido
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Ray Bhatia
(@BhatiaRay) reported
@Fidomobile hi I have a $10 tablet plan I'd like to suspend service (as I am going abroad) rather than cancel how is this done and is there a cost involved?
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Evie Lipton
(@EvieLipton) reported
@Fidomobile Think'g of becoming a new customer? Think again. Fido will add a $12 'default' roam'g chrg to your bill - even if the only call placed while roaming is to your own Fido vm.
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Satish Midathada
(@pandumilky) reported
@Fidomobile ,I have cancelled my account with fido Internet and it's been more than 2 months now and fido didn't revert the money back which was supposed to be done in a week. I even opened a ticket with customer care but no one followed up. And your wait times are too long