Fido

Fido Outage Report in Smiths Falls, Lanark County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Smiths Falls, Lanark County, Ontario 11/20/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • kcclaveria Kelvin Claveria ⚡️ (@kcclaveria) reported

    @MishaAbasov @FreedomMobile @Fidomobile Wait, it is? I thought it was on the same network as Rogers.

  • kartik26280 KDP (@kartik26280) reported

    @Fidomobile absolutely worst customer services. I travelled to USA & my both phones were on Roaming/Cellular Data OFF mode. I have been charged for roaming as Fido agent says, even roaming/cellular off I still will be charged if I receive msg /call in wifi. I m done with Fido 👎

  • AaronArtindale Aaron Artindale (@AaronArtindale) reported

    @Fidomobile is there an outage in the Ottawa area?? I know alot of people including myself that are having issues making phone calls

  • MishaAbasov Misha Abasov 🇺🇦 (@MishaAbasov) reported

    @kcclaveria @FreedomMobile @Fidomobile Fido is bad. Finally switched to Rogers two months ago.

  • KaramSa66846243 Karam Saini (@KaramSa66846243) reported

    @FidoSolutions @Fidomobile poor network never meet my expectations. Customer service and technical support was helpless

  • Aaron_Dyck Aaron Dyck (@Aaron_Dyck) reported

    @raaul26 @Rogers @Fidomobile I’m down in Sask….

  • CatTouchThis CR Robson (@CatTouchThis) reported

    @Fidomobile The credit card is new, but valid. I called my bank to confirm and made a purchase during my chat with @Fidomobile to ensure it was working. I don't know what the issue is and the support agent has just decided to ignore me.

  • seanlibin Sean Libin (@seanlibin) reported

    Wow @Fidomobile your customer service has become unbearable. You cannot speak to an agent except to book a call a day or two later. Been a customer since 1997 (before Rogers bought Microcell). It’s time to go. Was a good run.

  • iamdieroiramor rr. (@iamdieroiramor) reported

    @Fidomobile Removing access to agents over the phone is cost effective. However, your online chat option needs to be more robust. I’m having a horrible experience trying to get an unused charge removed from my bill. #Fido #Rogers

  • starseedjazzy jd 💫 (@starseedjazzy) reported

    seriously @Fidomobile is the most trash service provider