Fido

Fido Outage Report in Smiths Falls, Lanark County, Ontario

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Smiths Falls, Lanark County, Ontario 11/24/2025 21:00

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • KF20204 KF2020 (@KF20204) reported

    @Fidomobile I have been on the phone for four hours, been transferred to four operators and they just hung up on me and when I call back they say they are closed. The issue retains to my account being charged for a modem box which I had returned and also have the receipt

  • ViciousAssyrian Ro (@ViciousAssyrian) reported

    .@Rogers You down? Can't make phone calls to friends with Rogers and @Fidomobile Cells. Only to Bell and Telus Cells.

  • friends_6_6_6 Friends.666 (@friends_6_6_6) reported

    @Fidomobile you guys have the shittiest ******* mobile app ever made, and your contesta suck *** i never win anything and i check in daily im gonna be changing providers

  • abuanandhere Abu Anand (@abuanandhere) reported

    @Fidomobile No/Spotty home internet since yesterday morning in Downtown Toronto. Fido customer service promised to fix it by 1 pm today. Nothing has changed so far. Multiple households affected. (1/2) #FidoDown @Rogers @FidoSolutions

  • YohannaAlex Yohanna Richard Alex (@YohannaAlex) reported

    @Fidomobile your services are highly pathetic we started off with the sales person saying you will be charged a service fee but it would be waived off in the bill now instead of having our bill as 51 CAD the bill is 117 CAD . Also no one answers your customer service calls

  • linesbylyons Dawn (@linesbylyons) reported

    @FidoSolutions Still nothing. Why doesn’t @Fidomobile care about this existing customer who has made multiple reach outs, has been told multiple different things, been disconnected multiple times, and still has no resolution?

  • Aaron_Dyck Aaron Dyck (@Aaron_Dyck) reported

    @raaul26 @Rogers @Fidomobile I’m down in Sask….

  • aliofktown Aliofktown (@aliofktown) reported

    @Fidomobile I cannot add my wireless service to my existing internet account. The "link new account" doesn't exist!

  • KingBooTheThird King 킹 (@KingBooTheThird) reported

    If you're not going to help people... Why do you work at a ******* SERVICE PROVIDER CALL CENTER @Fidomobile I've never dealt with more incompetent people while calling just to fix a bill discrepancy.

  • SardonicIAm Muckracker (@SardonicIAm) reported

    @Fidomobile What does it take to get you to stop harassing me about a customer that doesn't live at my residence? Shall I go to the media and then a lawyer?