Fido

Fido Outage Report in Smiths Falls, Lanark County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Smiths Falls, Lanark County, Ontario 12/21/2024 11:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (35%)

    Internet (35%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • wordsmythical Brian Heinrich (@wordsmythical) reported

    @greg_gerla @Fidomobile The CRTC can regulate/create policy, but the phone companies have to implement the policies/regulations. The CRTC last year passed a policy/regulation to help deal with obvious scam calls (the ones coming from impossible numbers), but spoofed numbers seem more complicated.

  • DaleMacLean1 Never Give Up (@DaleMacLean1) reported

    @Fidomobile can't get any help from fido because there are no available service representatives. Tried calling, tried ask Jack. I'm unable to log in via main website or thru the app.

  • Jay2603Rathi Jay Rathi (@Jay2603Rathi) reported

    @Fidomobile MORE THAN 45 minutes on customer support call online….transferred 3 times to different executives….2 of them incorrect department and waiting to talk to 4th……is this what you have to offer to your customers? I’m taking service from fido for 24 months now…..#fido

  • BobtMgb Rob Taylor MGB owner British / Canadian (@BobtMgb) reported

    Ok you techy lot I have a bloody LG Cell phone that will not let me delete or answer messages, I hit the delete button and it says failed to delete. so frustrating and nobody at FIDO @Fidomobile @FidoSolutions will answer the phone to help me, any ideas? apart from smashing it??

  • TheCarreyShow Karan Shah (@TheCarreyShow) reported

    Hey @Fidomobile : Do you not care to inform customers of planned outages and rebuilds ?I was informed by ur customer care that rebuilds will go on for another two days since 3 weeks I have poor internet. Very very poor support & services. Total fail for Fido and Rogers #Fido

  • bett3r Rain(er) 🍁 (@bett3r) reported

    Hey @FidoSolutions @Fidomobile there's an issue with your home internet connection. Please fix it asap.

  • piyushmevada123 Piyush Mevada (@piyushmevada123) reported

    @Fidomobile Hi, I have to say about Fido.Their store people lie to new immigrants and cheated.they told to waive off charge for service charge but now 2months no one responding. I suggest people to think before go with fido. CEO..pl see this 647 877 4710 piyush

  • nb892312 Tigi Trek (@nb892312) reported

    @Fidomobile I won a Solo Pro wireless headphones a month ago, I completed all steps, filled up a form and didn't get any news or confirmation from Fido. I chatted with an agent who couldn't help. I submitted my question to Fido community forum and still no answer. What can I do now?

  • hbshmoe hbshmoe (@hbshmoe) reported

    @Fidomobile I am considering your borderless Canada US plan. How is your service at border areas? Is your coverage like Rogers which is good or like Videotron which has 60 km of no service?

  • madamekirk Heather Kirk, PhD (@madamekirk) reported from London, Ontario

    Is anyone else with @Fidomobile have no signal? I haven’t been able to text or call on the network since 3:30pm. #FidoDown #FidoProblem