Fido

Fido Outage Report in Smiths Falls, Lanark County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Smiths Falls, Lanark County, Ontario 11/30/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (2%)

    Wi-fi (2%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • whistlerracer M.M.B. (@whistlerracer) reported

    @Fidomobile your contest for 1 free year of service doesn't work on my phone, always says that I already participated. #Mobile

  • AlimFakirani Alim Fakirani (@AlimFakirani) reported

    @Fidomobile probably has the WORST customer care support in the industry. If I wasn't locked in at such a good rate, I'd switch providers. If you're looking for a provider, try the majors. They're not that much more expensive.

  • akalixaa akalixa (@akalixaa) reported

    @Fidomobile is literally the most disrespectful phone company. After waiting on hold for 45 minutes, they had the nerve to hang up the phone call on me after saying hi.

  • luv_sch Luv Sachdeva (@luv_sch) reported

    @Fidomobile i had made a simple request of moving my internet from one address to another and its been 4 days and i am still without internet even after getting the confirmation. 10hrs on the call in total with your customer support, tech support, supervisors and yet no progress

  • Ankurkrtweets Ankur kumar (@Ankurkrtweets) reported

    @Fidomobile Fix your mobile app and for God’s sake, do some compatibility testing, please.

  • AlexNanos Alex Nanos (@AlexNanos) reported

    @Fidomobile is your home internet service down in Aurora ON? No service for last hour.

  • TommyRyan26 TimTom (@TommyRyan26) reported

    @Fidomobile really needs to fix their stuff, there’s absolutely no reason I shouldn’t be able to use my Mobile Data for over 12 hours. This company has been going downhill the past 10 months. First calls start dropping like crazy now this. What’s next ?

  • abuttar02 ahmad (@abuttar02) reported

    Worst customer experience at Fido mobile. I bought a phone plan with phone and phone was having issues so i asked them to replace it, but they refused to do it and simply asked me to return the device and their plan. So I returned it just after using one day. 1/3 @Fidomobile

  • luv_sch Luv Sachdeva (@luv_sch) reported

    To my surprise, the account was cancelled instead of moving it even after sending me the new service agreement. Standing ovation to such service @Fidomobile

  • Kaushal71867716 Kaushal Patel (@Kaushal71867716) reported

    @Fidomobile Returning equipment service needs improvement. Already returned equipment at AUTHORIZED store and due to their technical glitch or untrained store staff, we are suffering to pay a big amount.