Fido

Fido Outage Report in Smiths Falls, Lanark County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Smiths Falls, Lanark County, Ontario 11/13/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • MaheshwariRahil Rahil Maheshwari (@MaheshwariRahil) reported

    @Fidomobile i have called you dumb customer support 3 times now. The can't even send a stupid contract on my email.

  • RomiBhalla Romi (@RomiBhalla) reported

    @Fidomobile I have been trying to reach out to a live person due to some stupid connectivity issues of 2 days old internet that I got from you guys and your systems won't even let me talk to anyone!

  • JustinBarracosa MMA Fight! Magazine (@JustinBarracosa) reported

    @Fidomobile Hello! I have a question re: my internet billing that requires email to properly explain; it's too complex for a phone call, and I can't get live support to work. Would you kindly provide me with the appropriate email address to contact billing support? Thank you!

  • PBenitez77 Pablo Benitez (@PBenitez77) reported

    Laurie from Fido customer service is awesome and listen to everything I’ve had to say and fix the problem @Fidomobile you need more ppl like Laurie working the phone lines she was true professional #Greatservice

  • Brutalemabella Auntie Social (@Brutalemabella) reported

    @Fidomobile Illegally billing immigrants now? My neighbour received a SIM card, plan details in the mail for a mobile plan they never asked or applied for. They don't speak English very well, so calling got nowhere. You've billed them $121.23 for services that they didn't want.

  • Sriniva66701551 Srinivasan1 (@Sriniva66701551) reported

    @Fidomobile @jdutchermusic @haviahmighty I was notified by your company on May 8, 2021 regarding the service usage bill of $987.73 for the account # 8-7102-XXXX.

  • Gofredo10 Go-fredo (@Gofredo10) reported

    @Fidomobile Don't don't go with this cell service.. Terrible service #avoidfido #fido

  • ymalik79 Y.A.M (@ymalik79) reported

    @Fidomobile what’s going on with the network? No connection all day and all work is pending. Unable to take calls or receive important messages.

  • bogwitchteeth balkan witch 🕷 (@bogwitchteeth) reported

    Had "No Service" off and on daily for the last month since the GTA Blackout, thanks @Fidomobile! Good to know I pay $50 a month for utter **** and can't use my phone! <3

  • Manveer86076429 Manveer Kaur (@Manveer86076429) reported

    @Fidomobile one of my friends got iPhone 12 pro max on 0$ down and i am unable to get one on 0$ down. In fact, i have been a fido customer much longer than her. Why is that?