Fido

Fido Outage Report in Smiths Falls, Lanark County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Smiths Falls, Lanark County, Ontario 10/10/2024 09:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (42%)

    Phone (42%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Azad63356444 Azad (@Azad63356444) reported

    @Fidomobile we are canceling are service after worst Customer care experience...Dorks working as agents.

  • bookpublish101 Debbie (Dembiski) Elicksen  🇨🇦🇺🇦🌻 (@bookpublish101) reported

    After having no phone service for 6 days with @Fidomobile after @Rogers promised a discount on everyone's bills after the big blackout (note, my neighborhood was out for a week before that), there is no discount on my bill. Anyone else? Canada monopolies suck.

  • up_tick77 Up tick (@up_tick77) reported

    @Fidomobile received my latest bill this morning. No credit for the outage on July 8th. Why??

  • Veronic2121 a good ol Canadian girl (@Veronic2121) reported

    @Fidomobile NO ONE SHOULD HAVE TO SPEND 5 HRS TRYING TO GET IN CONTACT WITH CUSTOMER SERVICE. NO ONE SHOULD END UP IN TEARS. LIFE IS HARD ENOUGH. IF YOU CANT TAKE CARE OF CURRENT CLIENTS DONT TAKE ON ANY MORE.

  • S8Karthi Karthi (@S8Karthi) reported from Surrey, British Columbia

    @Fidomobile I have received the bill today but i don't see any credit on bill for the outage. I even received a mail from CEO regarding the credit but i don't see any in the bill.

  • Juicec111 Juicec111 (@Juicec111) reported

    @Fidomobile is your call back feature down? I got a text for ASKJACK but the link just takes me to your support page. how do I schedule a call back and speak with a human?

  • Veronic2121 a good ol Canadian girl (@Veronic2121) reported

    @Fidomobile ATTENTION: I HAVE HAD AN ACCOUNT FOR 15 YEARS. I HAVE SPENT 4 HRS OVER THE PAST 3 DAYS TRYING TO TALK TO SOMEONE ON THE PHONE. WHEN I TRY "ASK JACK" MY PROBLEM IS TOO COMPLEX TO DO OVER CHAT. IN TEARS TWICE NOW. I WILL BE LEAVING FIDO AND TELLING EVERYONE I KNOW ABOUT THIS.

  • HWMGhost Gee Host (@HWMGhost) reported

    @Fidomobile @RogersMobileCa Not happy with the current state of your service. Over 100 a month and data is still slow and won't load Twitter and YouTube. Switching up

  • iambn ldbharat nahata (@iambn) reported

    @Fidomobile @FidoSolutions Fido if you cannot value a customer who has been loyal to your company from last 2.5 years and if your customer care executives don't know how to treat your customers than please don't add new customer base.

  • macdor_ump13 Rob Macdonald (@macdor_ump13) reported

    .@Fidomobile @Rogers so it takes 5 full days to fix your outage and then 2 full months before the credit will be applied?