Fido

Fido Outage Report in Smiths Falls, Lanark County, Ontario

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Smiths Falls, Lanark County, Ontario 11/30/2025 22:15

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (2%)

    Wi-fi (2%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • JosiahMarti76 Josiah Marti ✝️ 🇺🇸 (@JosiahMarti76) reported

    @Fidomobile The whole “Pride” concept itself is not respectable. It’s perverse garbage. Not everyone or everything deserves respect. Respect who and what are respectable, but call out and condemn the disrespectable for what they are. #Pride

  • Nimeshp1992 Nimesh Patel (@Nimeshp1992) reported

    @Fidomobile I got my fido bill more than what was promised. first month bill was $75.82 instead of $50 plan. Second month bill is as per $50 plan instead of $35 plan. Customer service is very bad to resolve the issue.

  • gagangangwal1 gagan gangwal (@gagangangwal1) reported

    @Fidomobile incorrect roaming charges on account for services not used. Manager not able to help. You guys charge false amount

  • neesh_diary O (@neesh_diary) reported

    So disappointed in @Fidomobile service. I was on hold for 40 mins and as soon as I get in contact with a worker I get cut off. I really hope someone can get back to me Because I don’t want to wait on hold for so long again

  • Larrino204 larry p (@Larrino204) reported

    @Fidomobile pretty great I get a certified pre owned phone and it doesn't even work, then I contact customer support get the run around and only to. Find out you guys don't even have a replacement for the phone I want.....

  • ElegantKa0s Elegant Ka0s (@ElegantKa0s) reported

    @Fidomobile I can't log in to my account on the app. Since the update in Sept. It keeps saying "Something went wrong, we've hit a snag". How can I fix this?

  • Utkarsh04351862 Utkarsh Pandey (@Utkarsh04351862) reported

    @Fidomobile @FidoSolutions Help me sort out this mistake, Please.

  • AmynInsurance Amyn Batliwalla (@AmynInsurance) reported

    @Fidomobile ... the worst customer service in the telecommunications arena. Advised to wait MINIMUM 45 mins to speak to a manager for an error FIDO BILLING made... Why not just take my number and call me back...😡😡😡

  • fefsbackpacker Fernanda (@fefsbackpacker) reported

    Never ever use @Fidomobile im trying to solve a problem with them for many years and they refuse to help me. They tom#ke advantage of me when I got the service because I didn’t speak English in that time and now they are charging me 3k for a bill.

  • KierstenHanly Kiersten Hanly (@KierstenHanly) reported

    Honestly, @Fidomobile sucks. But also, what phone service in Canada doesn’t? I just tried to find out about roaming usage, was told I couldn’t, then 1.5 hours later was told I hadn’t used any data today.