Fido

Fido Outage Report in Smiths Falls, Lanark County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Smiths Falls, Lanark County, Ontario 12/02/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (2%)

    Wi-fi (2%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • EvieLipton Evie Lipton (@EvieLipton) reported

    @Fidomobile Think'g of becoming a new customer? Think again. Fido will add a $12 'default' roam'g chrg to your bill - even if the only call placed while roaming is to your own Fido vm.

  • garrickpereira Garrick Pereira (@garrickpereira) reported

    @Fidomobile finally said yes to a win back deal after two years, got my first bill, received a single credit for a month rather than 2 months, feels like a complete scam. Please fix how your billing works or be more clear to customers so that we at least say no.

  • averiejordanna averie (@averiejordanna) reported

    @Fidomobile you need to do something about this. i have not once encountered a nice customer service representative. they all have an attitude

  • Vyas_Adithya Adithya Vyas (@Vyas_Adithya) reported

    @Fidomobile Started receiving ~2k scam calls/day. Called service centre : No help. Now you slap me with a 3k bill and put me through long holds. When asked for why am I charged 3k, you say pay now and we'll tell later. #extortion #consumer_rights @ONconsumer

  • Tsat75 Tim Saturno (@Tsat75) reported

    @Fidomobile Is there an Internet outage in the Ottawa area?

  • PaulGil48156793 Paul Gill (@PaulGil48156793) reported

    @Fidomobile You guys are deceiving customers with your win back deals. I got multiple offers and called into sign up and was told I am good to go. Now I received a bill that doesn’t line up with the offers you gave me and your support team tells me I am SOL. I have the emails

  • HemanIsHere HS (@HemanIsHere) reported

    Does @Fidomobile have any interest in correcting billing errors which their team caused or is CCTS my only option at this point? Spent 3 hours on the call with a super kind rep who agreed on the error but the support team won’t help!

  • iAmFsk1 F Sk (@iAmFsk1) reported

    @Fidomobile your customer service is useless. I am cancelling and moving to another. Btw, don't give offers that you can't fulfill and fool your customers. Pathetic...

  • EvieLipton Evie Lipton (@EvieLipton) reported

    @Fidomobile They will tell you the only way to 'opt' of the unauthorized chrg is to add a 'services block' which prevents a customer from connecting while outside of the country. They will also tell you such charges can't be reversed and will try and upsell a new plan instead!

  • cleanmahim @Adv. Afshan Goghari (@cleanmahim) reported

    FIDO is a big CHEAT COMPANY. They cheat international students and the OSL at Walmart is helping them. They mislead and the associate named Mandy with FIDO is rude and disrespectful. I have got a bill of CAD 232 when I was told I will get 60 Cad @Fidomobile @FidoSolutions