Fido

Fido Outage Report in Smiths Falls, Lanark County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Smiths Falls, Lanark County, Ontario 11/26/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • leviiiackerma Yalda (@leviiiackerma) reported

    @Fidomobile Hey Fido, how about you making calls to Iran free for the time being since they have shut down the internet, we can’t talk to our families and we’re worried about them

  • BrandonGassi brandon gassi (@BrandonGassi) reported

    @Rogers @Fidomobile @chatrmobile How about you waive my bill for 6 months? Second time in 2 months you’ve interrupted service. Both my business has suffered, and my personal phone isn’t working. You guys are a **** company. You still get your money!

  • Lisazhou18 Lisa zhou (@Lisazhou18) reported

    @Fidomobile @FidoSolutions today our home doesn't have internet service, is it still in repairing?

  • Linashi07 Dao (@Linashi07) reported

    Why is @Fidomobile taking forever to respond? I've been waiting for an agent to help me close my account since 3pm today.😤

  • kapilrautela Kapsicum (@kapilrautela) reported

    @Fidomobile Is the internet down ? L5A area? Its been 1 hr already

  • FidoSolutions Fido Solutions (@FidoSolutions) reported

    @A79Amir @Fidomobile Hey @A79Amir, To help Canadians stay connected to loved ones, effective immediately until October 17, midnight, we’re waiving long-distance and SMS charges from Canada to Iran. -Lony

  • fredtehranchi Farshad Tehranchi (@fredtehranchi) reported

    @Fidomobile You could have done what #telus and #koodo have done by making the calls and texts free to #iran at this point of time. you lost many people's trust by Internet outage few months ago and it could be a tiny step to make that up!

  • zaremohazabieh HamidZaremohazabieh (@zaremohazabieh) reported

    @Fidomobile Thank you Fido! I was told that I have to call fido customer service so that they active a service for me before call to Iran. Is it correct?

  • imandkh Iman (@imandkh) reported

    @Fidomobile Dear fido, How about waiving long distance fee for call to Iran in this horrible situation. (Same as what telus did). The government of Iran has cut off the internet. #MahsaAmini #مهسا_امینی

  • carlyjchalmers Carly Chalmers (@carlyjchalmers) reported

    @Fidomobile Called customer service and was told to schedule a callback using a link sent by text. Requested it twice, no text has arrived (it’s been 30 mins).