Fido Outage Report in Smiths Falls, Lanark County, Ontario

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (57%)

2. 

   Internet (22%)

3. 

   Total Blackout (16%)

4. 

   Wi-fi (3%)

5. 

   E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• gurveer (@gurveer51515676) reported 37 seconds ago

  @Fidomobile @FidoSolutions The biggest issue with your voicemail service is , it doesn’t tell the day and time the voicemail was left. I think I better move to @FreedomMobile who has better voicemail service. I lost my job because I thought msg was from past & never called them.

• Riley (@TomTom_Riley) reported 44 seconds ago

  @Fidomobile your topping up process is just awful. $55 a month, but you only accept vouchers in multiples of $10. Won’t accept my credit card, because Thomas + Tom name is totally different, which takes 24 hours to change. My requested call back never arrived. I’m off 👋

• ***** Da'Lumpe (@Da_Lumper) reported 4 minutes ago

  @Fidomobile So without warning, @Fidomobile Canada decides it is a good idea to drop all online support for prepaid customers!? So you want to check or manage your acct, CALL the service number. so long sukkers.

• Trish Friesen (@Treefree1) reported 8 minutes ago

  Hey @Fidomobile customers , are you aware that loyal customers are offered 1 gig of data for $45.00 but new customer offers are 6 gigs for $45.00. Just an example of customer loyalty . I don’t use all my data and was looking to reduce my plan . Fido loyalty ?

• TLogic-SaveWomen’sSports (@girlegunz) reported 9 minutes ago

  @Fidomobile @FidoSolutions Well! I just returned from a road trip where I decided to use my cell phone for nav rather then purchase a Garmin Drive. Holy cow…for 15 days I am now nursing a $300 bill whereas I could have purchased a nav device for $150. Never again. What a rip.

• Carmelo P D Caruana (@CwithAnArm) reported 14 minutes ago

  @Fidomobile Thanks for throwing your weight around on Twitter, and mocking your customer base. I have 4 lines, how much money does that represent over 5 years

• what Ande Likes (@whatAndelikes) reported 18 minutes ago

  @Fidomobile been trying to speak to a live agent but it keeps telling me you are closed. Then tells me weekends hours are 9-5pm..help!

• Jean Bean 🌳🌎🌈🎶 (@jean_prettyjean) reported 26 minutes ago

  @Fidomobile Is there a system issue for Fido cell users in Pefferlaw, ON L0E 1N0 Consistent call fails.

• Carmelo P D Caruana (@CwithAnArm) reported 27 minutes ago

  @Fidomobile Just send him an msg via your internal system, he knows who i am. This is all just so painful. I have wasted hours of time that i will never get back, customer service at FIDO is deplorable.

• CircularLogic (@CircularLogic89) reported 29 minutes ago

  @dperador @Fidomobile @FidoSolutions Communication is two-way. Perhaps you hadn't clearly explained the issue properly?