Fido Outage Report in Sombra, Ontario

Problems in the last 24 hours in Sombra, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sombra, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ankit Agrawal (@AnkitAg54056376) reported 6 minutes ago

  @FidoSolutions @Fidomobile has worst customer service, First they started overcharging me, after spending hours with them, they agreed to correct their issue but only after 2 months, so for next 2 months I will be overcharged, and after that they will correct that.

• 
  QUEEN D (@hoelationships1) reported 7 minutes ago

  Worst company ever !!! If you are Canadian please end your contracts with @Fidomobile @FidoSolutions

• 
  Isabelle 🇨🇦 (@DesignIsabelle) reported 10 minutes ago

  I just learned that @Fidomobile will be waiving all data overages ( in Quebec ) that happened during the multi day power outage we had because of the ice storm. Well done 🙌🏻 Fido

• 
  nyssa m (@nyss22) reported 12 minutes ago

  @NAVJOTK68464322 @Fidomobile @FidoSolutions I'm never one to resort to complaining online but I am disgusted with fidos billing practices. I have been a loyal customer for 20+ years and suddenly a late payment is hit with $2 daily interest. Loyalty means nothing to this company.

• 
  Paul Bhatia Realtor (@RealtorBhatia) reported 15 minutes ago

  @Fidomobile …. It’s been close to a month after the Internet a/c been closed but still to receive a return Label in the email , even after the second call to customer service.Instead received Bill for the closed account.

• 
  Frank Michlick (@fmichlick) reported 15 minutes ago

  So now @Fidomobile support tells me that blocking international and long distance calls doesn't block calls to the US an Mexico, even though the previous support agent placing the block forgot to mention that.

• 
  Thomas Tranter (@Code_Monkey13) reported 17 minutes ago

  @Fidomobile my once 30GB for $60 plan was once again increased in price without warning or notification. My plan is now $79 - though in march the a 30gb plan advertised for $65 with credits. I thought the whole merger w/your parent company and shaw supposed to drive down prices

• 
  Frank Michlick (@fmichlick) reported 18 minutes ago

  @Fidomobile The funny thing is that "Chris" transferred me to technical support after I told him it's not a technical issue.

• 
  Saikumar Kambhampati (@SaikumarKambha1) reported 19 minutes ago

  @Fidomobile I made a call again on April 15th right after 2 months. And they said that they will remove the protection from next month after taking my bucks. Which is not good really unhappy with the service. [2]

• 
  Vignesh R (@vignesh22jan) reported 21 minutes ago

  @Fidomobile - I returned my Home internet router on 24/03/2023, but i got an email today saying that the equipment is not yet received. I have a copy of the Canada post recipe. Can you help.