Fido Outage Report in Sombra, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Sombra, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sombra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Vanessa Mulvey
(@djpinksky) reported
@Fidomobile customer, I am disappointing at the level of care I have received and the fact that I have spoken to some of your staff and they are understanding but their hands are tied. I’ve had to push to a higher level and the worker told me after 15 Minutes of holding that
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Biljana
(@BPecelj) reported
@Fidomobile Hi Ravi, I eventually spoke to 3 folks on the phone. While they too weren’t able to update my address to a foreign address, I got the resolution to the more pressing issue related to info updates.
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Niceroni
(@niceiceic) reported
@Fidomobile now want to charge $15 to change your mobile plan if you speak to an agent on the phone but this service is free in person at a store. THIS IS DISCRIMINATION against disabled people and those who have issues with mobility. I AM TAKING THIS TO THE NEWS AND THE BBB
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Nora
(@Nora95853908) reported
@JonnyHTown @Fidomobile Also, I've been a loyal customer for a few decades and I'm seriously thinking of switching. This is really bad , not even on bill is clear what they charge for. Very disappointed.
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QUEEN D
(@hoelationships1) reported
Worst company ever !!! If you are Canadian please end your contracts with @Fidomobile @FidoSolutions
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adam robinson
(@adamrobinson133) reported
@Fidomobile how do I email your company? Your online chat doesn’t work, your app won’t even let me login, and I can’t use chat without logging in. Do you have any actual live agents available ever, or do you only offer inconvenient callbacks? Your online agent is horrible.
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Vanessa Mulvey
(@djpinksky) reported
@Fidomobile customer solutions as stated in the phone message - it’s billing. I have spoken to customer solutions and they have transferred me to a different department and when I am connected that person has no idea why I was transferred because they cannot help me.
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Priyanath Dan
(@PriyanathDan1) reported
@FidoSolutions @Fidomobile I am not getting any attraction from Fido for the case # 272337, I have followed up, still no issue. Please look into this urgently.
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Vanessa Mulvey
(@djpinksky) reported
@Fidomobile me - ONE WEEK PRIOR was expired and not available and the phone I was suppose to get was no longer on sale and 2X the price. After +20 phone calls over weeks, disconnected calls - I finally went down to a kiosk and they had no account history of any of this. To make
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P.A.
(@Celedora) reported
@Fidomobile Chat support promised an offer (have transcripts as proof) that your company is refusing to honour. #FidoLies