Fido Outage Report in Sombra, Ontario

Problems in the last 24 hours in Sombra, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sombra, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Camilo Jiménez (@Camilo_8Jimenez) reported 2 minutes ago

  @Fidomobile Hi I'm having issues with my mobile data connection. Is there a chat to ask for a solution?

• 
  Spiro Theologos (@spiroteach97) reported 8 minutes ago

  @Fidomobile Fido, your new customer service “Jack” is not user friendly - how do I actually talk to a real person on the phone without having to go through “Jack”?! Very frustrating :(

• 
  Nite Shift (@NS2k11) reported 9 minutes ago

  @Fidomobile what's going on with your home Internet in Ajax (L1T 3B4) area? My work calls are dropping, pages are lagging, security camera is losing connection. Can you send a service truck out to check? I know @Rogers trucks are here - 5.65Mbps download speed. Is this a joke?

• 
  Satwinder singh (@satwinder420) reported 9 minutes ago

  @Fidomobile Worst service of fido is they don’t have a call system and yet another is premium protection plan never ever get that again

• 
  Wilmer Cørønadø (@MortifExtol) reported 10 minutes ago from Oakville, Ontario

  Dear @Fidomobile, there's no online services for prepaid users, there's no module for topping up the account, I cannot even register my credit card! Seriously, I need to fix this! I can't believe that the (only) solution is to switch to postpaid! Thank you!

• 
  JT (@JT3sha3v) reported 10 minutes ago

  1/2 @Fidomobile absolutely disappointing with your service. I've been a loyal customer for a long time. Turned down the offer from @Bell recently to stick with you. Now I found out my price was increased for all my lines. And that's after the massive outage you had recently.

• 
  behnamvajar (@behnamvajar) reported 12 minutes ago

  @Rogers @Fidomobile @chatrmobile I am extremely disappointed with your customer service regarding this waiving. I guess it was just a marketing show-off!!!

• 
  Diana Cartwright (@dcartwright999) reported 12 minutes ago

  @manyfacesofeve_ @FidoSolutions So agree. I just tried contacting someone at Fido and all I could get was Jack. And possibly a call back tomorrow. When i tried to chat a message that they couldn't put me a queue as too busy. Horrible service @Fidomobile

• 
  Doing what's right. (@Doing_wats_rite) reported 13 minutes ago

  @Fidomobile : I realize I'm no longer your client. However, if you continue to harangue me - and more particularly, my kids - even having been asked to stop, I'll issue a formal complaint to the @CRTCHearings. And a criminal complaint to @calgarypolice for harassment. #Enough

• 
  Jessy Ledg (@tty007) reported 14 minutes ago

  @Fidomobile hey fido, it's impossible to reach you by phone for support anymore, you are creating billing issues and we can't REACH AN AGENT? Your studid Ask Jack us USELESS.. Best way to loose your customers. I am out.