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Fido

Fido Outage Report in Sorel, Montérégie, Quebec

Why is my Fido service not working?

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Sorel, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sorel, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • ernieforesta
    Ernie Foresta (@ernieforesta) reported

    @Fidomobile worst customer service ever unbelievable

  • Ada77881950
    Ada (@Ada77881950) reported

    Swear down, @Fidomobile is the worst. D worst reps and worst services. Making me suffer for your own mistakes. I'm done. Honestly

  • Apestersplace
    April (@Apestersplace) reported

    @Fidomobile Terrible service. Fido, you should be ashamed. Even after me sending them proof of broken promises, they still won't admit being wrong, nor caring enough to keep me around. #fraud

  • JMCInformation
    jc (@JMCInformation) reported

    @Fidomobile new customer. Why can't I access my billing? Keeps saying site is down. #Fido

  • megsd_23
    Meaghan (@megsd_23) reported

    Me last week: Guys, @Fidomobile is a great company. Me today: I just spent 2 hours on live chat with Fido trying to figure out why did literally nothing to help my mom. Soooo quick turn around on that.

  • SteveNovak1977
    PEI Bound (@SteveNovak1977) reported

    @Fidomobile That's just it, you don't help.... you don't do anything other than offer lip service. Your service barely works, you blame everyone but yourselves for the poor service, and expect customers to pay full price for a fraction of the service you sold them. Why is that????

  • Apestersplace
    April (@Apestersplace) reported

    @Fidomobile Now the return process is bad. Great. #thanksfornothing

  • neilhillbrandt
    Neil Hillbrandt (@neilhillbrandt) reported

    I understand why @Fidomobile is constantly giving out free data now. If they didn’t they wouldn’t have any customers because they’re customer service team is beyond useless.

  • thatalaina
    Alaina is staying home and getting fat..ter (@thatalaina) reported

    @Fidomobile why can't I do a one time gift to friend a couple of my unsused gigs of Data ? We are both fido customers, and it's paid for. Why can't this be a service.

  • SteveNovak1977
    PEI Bound (@SteveNovak1977) reported

    @Fidomobile @cbcmarketplace Why doesn't Fido take it's customers complaints seriously. I attempted to contact technical support for two days and keep getting cut off. Nobody does anything to help me. I'm stuck in quarantine with a phone that doesn't work, why don't you care?