Fido Outage Report in Sorel, Montérégie, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Sorel, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sorel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (62%)
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Internet (26%)
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Wi-fi (6%)
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E-mail (3%)
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Total Blackout (3%)
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Ruxien Aclaracion
(@ruxaclrcn) reported
My bill was overdue on the same day of the outage. I asked if they can waive the small fee of $2.91 since I couldn't even use my phone. "We are not liable for losses during an outage and it was not a planned outage" says Fido. @Fidomobile @FidoSolutions #rogersoutage
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Philip Prajoux
(@PhilPrajoux) reported
So @Fidomobile and @Rogers what bill can customers expect their compensation for a day of lost service? #rogersoutage
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r/CFL on Reddit
(@cfl_reddit) reported
I got a whopping $3.00 in compensation from @Fidomobile for the country wide outage yesterday. @Bell @Telus which one of you guys have deals right now for new lines because I am leaving this dumpster fire of a company.
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LucasWilliamsVO
(@LucasWilliamsVO) reported
@FidoSolutions @Fidomobile Sounds like blame-shifting, did any other telecom in the world using Ericsson equipment have a similar outage? ..no?
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Blue Dalia 🦁
(@bbludalia) reported
@RogersHelps @Fidomobile so are we going to be compensated for the money we lost due to the network outage ? A simple apology is not enough we signed contracts to receive service
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Dr. Monica Chadha
(@DrMonicaChadha) reported
@Fidomobile @FidoSolutions due to the outage a whole business fay was lost with very little communication explaining timelines. 1am until 8pm EST doesn't leave room for recovering that day. @RogersHelps how will you help your customers who run small businesses and lost more time?
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Ibriane
(@tommythetruth92) reported
@Fidomobile not only did you overcharge me less then a week into my service. It’s a 45 minute wait time with zero call back options? What are you going to do to retain my business?
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Joshua Young
(@JoshuaYoung9) reported
@FidoSolutions @Fidomobile I'm still having problems with sms text. Problems I didn't have before. Today is the first day I can register for my covid vaccine BUT their system needs to verify my phone number through a text message. So I lost money yesterday due to this outage, now I'm delayed in vaccination
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Karen Franco
(@KarenFranco1) reported
from
Calgary, Alberta
@FidoSolutions @Fidomobile I’m still not getting mobile phone service any idea when that will be repaired
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Arlene Duncan
(@MsArleneD) reported
@RogersHelps After being out all day, my @Fidomobile service was restored yesterday evening.