Fido Outage Report in Sorel, Montérégie, Québec

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in Sorel, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sorel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Internet (44%)

2. 

   Phone (44%)

3. 

   E-mail (6%)

4. 

   Wi-fi (3%)

5. 

   Total Blackout (1%)

6. 

   TV (1%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Cihad Keskin (@CihadKeskin10) reported a minute ago

  @Fidomobile Thanks, but I don’t have an active Canadian line abroad, so I cannot make that call. I’m asking again: please provide an alternative way to cancel my line or proceed with cancellation on your end. I cannot keep paying for a service I can’t use.

• Seba-RVR (@seba_rvr) reported 2 minutes ago

  @Fidomobile Hi, I need to speak with an agent to request a refund for the unused credit on my account. When I call your support, it says there’s an issue coordinating a callback. I believe this may be because my account is cancelled, but I should still be able to get assistance.

• rajesh (@rajeshtwee) reported 2 minutes ago

  @Fidomobile they charged me 70 CAD for using 3G service but why Fido gave initially 3G sim when I my phone is 4G compatible. Please take action on the issue 437-910-1057

• Cinthya Galvan (@CinthyaGalvan1) reported 2 minutes ago

  The customer service at @Rogers and @Fidomobile is awful. I’m a Fido customer and went in person to update my credit card for automatic payments. They mistakenly charged me $726 CAD — from another @Rogers customer! I’m not even a Rogers client. Completely unacceptable.

• Rahul (@LatharRahul) reported 2 minutes ago

  @Fidomobile Your agent just called me and signed me up for a plan. I left fido ago 2 weeks and now you signed me up again with false information. I am really not happy. I need a resolution asap

• Assiduous (@MrsC72) reported 5 minutes ago

  @Fidomobile What we need done to the account can't be done on our end, it must be done on Fido's end of things. I need a phone number to reach a live customer service agent/supervisor/manager. The appointment call back has been a failure 3x now. Need a solution other than call back.

• R S 🇮🇳 (@rajjsonii) reported 7 minutes ago

  @Fidomobile is there a way I can talk to customer service person ? anytime I call I just get lost in selecting options for that virtual assistant and it cancels my call. Worst Customer Service , Canceling Fido Now!!!! #shame

• Seba-RVR (@seba_rvr) reported 9 minutes ago

  @Fidomobile I need support, can you contact me, please?

• tooomkmkmk (@tmkeycn52xxx) reported 10 minutes ago

  @Fidomobile Hi, I need help regarding an unexplained $78.75 charge I received despite being on autopay. I’m on autopay and already paid in early July. I received a text about a $78.75 payment due. Could you check what this charge is for. Please provide a full breakdown.

• AudRey (@reyaudd) reported 11 minutes ago

  @Fidomobile Can you do anything to help me reach a customer service rep? I've been trying for about two weeks.