Fido outages and service status in Sorel, Quebec

Problems in the last 24 hours in Sorel, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sorel, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sorel, Quebec

The most recent Fido outage reports came from the following cities: Saint-Joseph-de-Sorel.

City	Problem Type	Report Time
Saint-Joseph-de-Sorel	Internet	1 month ago
Lavaltrie	Wi-fi	2 years ago

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Raphael Daniel (@RaphaelDan86238) reported 8 minutes ago

  @dizzyt87 @Fidomobile Fido is indeed an example of a poor service

• 
  Aephraim Steinberg (@QuantumAephraim) reported 10 minutes ago

  @Fidomobile What is wrong with your custserv? AskJack is 100% useless, then tells me to phone. On hold for 30 minutes, I go to AskJack to request a callback & it says "maybe I can help you first." When I say it can't, it says again "Call us at 1-877-331-9209" & disables typing.

• 
  cali dreamer (@cali_dreamer12) reported 12 minutes ago

  @Fidomobile your customer service is the worst

• 
  Masih (@masihhaha) reported 13 minutes ago

  @Fidomobile evertyime we call your stupid AI keeps us on the phone and waste our time and energy. You garbage garbage pathetic company I only wish the worst for you.

• 
  Silent Eyes (@ryanavi21) reported 14 minutes ago

  @Fidomobile @CBC @CP24 Dear Fido! Your customer service was best till few yrs back. Now, it's worst among all. To get hold of customer service, one has to wait almost a week. What a pathetic service..... I guess Bell is far better.... SHAME....

• 
  Evan (@evanoftheyukon) reported 17 minutes ago

  I've been trying to cancel my phone line with @Fidomobile, and as far as I can tell, they've made it completely impossible to do that. Every time I've called (4 times) and gotten to the point where the rep realizes they can't convince me to stay, they hang up.

• 
  Jim (@Jim_363) reported 18 minutes ago

  @FidoMobile, I’m extremely disappointed with the current customer service experience. After 30 minutes navigating an AI system with no resolution, the only option to speak with a representative was to schedule an appointment a week in advance. As a customer of 20 years, this level of service is unacceptable and has led me to reconsider my loyalty. @Bell, do you currently offer access to live customer service agents for long-term customers?

• 
  Angela F. (@RRCCowner) reported 19 minutes ago

  @Fidomobile guys I need your help. You’re AI is a joke. I can’t update the address on the account and I’ve got to sort out a cell phone we ordered, but it went to the wrong address. Can you please DM me because you’re AI and your website is beyond frustrating.

• 
  Michelle Almeida (@xalmeida12345) reported 22 minutes ago

  @Fidomobile Activating the plan is easy, but cancelling it is a huge bureaucratic process. This is an abuse and a lack of respect for foreigners who use the service. But I want to make it clear that I will not pay anything. I ask that you act with decency and cancel the charges.

• 
  Polygolferous (@OG_BC_Citizen) reported 23 minutes ago

  @Fidomobile your customer service is a complete travesty. I'm trying to change address, but I can't even login to my account bc your website never sends the verification code. AI chat bot is useless. Phone dial-a-bot is useless. I'll just let you guys bill the wrong address