Fido

Fido Outage Report in Sorel, Montérégie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sorel, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sorel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sorel, Montérégie, Québec 03/24/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (27%)

    Internet (27%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Kimmy1016 Kim McCarthy🍁 (@Kimmy1016) reported

    @Fidomobile @FidoSolutions I have to wait 70 days for them to dispute it! Thanks for stealing my grocery money! #Poor customer service #sickofbadservice

  • AmitSha24845591 Amit Sharma (@AmitSha24845591) reported

    @Fidomobile I ordered new S20 phone with my Fido plan. But I got a defective device which had crack on screen out of the box. Please help to check

  • TedKnudtson Ted Knudtson (@TedKnudtson) reported

    @SpencerWallace_ @dinnerwithjulie @Fidomobile Call and ask to cancel. First operator won’t cancel, will transfer you to retention dept. This dept has deals and offers regular customer service does not. Let them woo you w goodies. If unsure at any point, say you’ve gotta think about it and will call back.

  • jonathanrauhio Jonathan Rauhio (@jonathanrauhio) reported

    @Fidomobile it’s been almost half a year since I emailed the refer a friend team about our referral credits. There has been no resolution and each time I’ve checked in I get the same form email saying it’s being investigated. Very frustrating! Does anyone actually work there?

  • Han2451012192 Kate (@Han2451012192) reported

    @Fidomobile Hi Fido! I received a call from your Fido office (844) 379-4293 at 9:13am this morning. The person said he’s a Fido supervisor. He threatened me that if I continued to complain on Fido social media or to Fido customer service via phone calls, he will kick me out of Fido service.

  • DH_12 Dave Houston (@DH_12) reported

    @Fidomobile Why is my internet going down every day?

  • ukatak Recordman (@ukatak) reported

    @Fidomobile why did you stop debit payment on your website ? Your credit card payment never works since years now !!!

  • BinaNecak Bina Carreiro Necak (@BinaNecak) reported

    @Fidomobile your chat service is being ridiculous right now session times out after i type my question no agents available it disconnects me

  • RenaKAB Rena (@RenaKAB) reported

    @Fidomobile Wow! Worst customer service - went in for an upgrade, somehow Fido managed to mess up my accounts so that one account doesn’t work, I can’t access the accounts online and no one will speak to me! Going elsewhere!

  • Han2451012192 Kate (@Han2451012192) reported

    @Fidomobile Actually I didn’t expect you to change a thing for me. I’ve already started shopping around for a new provider after the disgusting customer service. But you reached me this morning without an apology but an absolute threat. Bianca yelled at me, you threatened me, what else?