Fido Outage Report in Sorel, Montérégie, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Sorel, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sorel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (47%)
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Phone (43%)
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E-mail (5%)
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Wi-fi (4%)
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Total Blackout (1%)
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Amber Bell
(@anicolebell) reported
@Fidomobile online access to my account has been suspended (for no reason) and i have to wait 1.5 - 2.5 hours on the phone to find out WHY. Can you explain/please help? This is insane.
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Violet
(@Viola_mi) reported
@Fidomobile I received the worst service from Fido today. The associate quoted me a higher price for a device than whats on the site. Spoke to a supervisor and he tried to back track on the calculations. Just overall bad service.
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Manoj Kumar
(@Manoj_0497) reported
I took 2 lines from Fido on September but no bill is issued till now and in between both lines got suspended and call the customer to get active again but they have not given the clarification and asked me to call again really very horrible service. @FidoSolutions @Fidomobile
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Dan Woo
(@danwoo91) reported
Shoutout to @Fidomobile customer rep, she took my needs into consideration and turned it into a very satisfactory experience. When companies value their long time customers, they get loyalty in return. 👍👍
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Rick Sen
(@_ricksen) reported
@Fidomobile @FidoSolutions There are some bad eggs in your Fido Montreal Chat support team (Samantha). Blaming the Customer without proper due diligence and abruptly ending the chat is something I haven't seen done in a long time. Hope your Managers take heed #PoorCustomerService
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3law
(@3lawyered) reported
@Fidomobile , I am already on a 50$ 10 gb data plan. Black Friday fido deal is offering a 50$ 12 gb plan... How do I get the additional data?? ... It's been impossible to connect with customer care
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Allan Tham
(@Allant92) reported
Horrible customer service from @Fidomobile! Was offered a plan from an agent and when I called back they said it was an invalid offer. Been a customer for over 10 years, maybe it's time to change providers 😡😡😡...glad I'm on a month to month...
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Violet
(@Viola_mi) reported
@Fidomobile then when asked for plans available to me as someone whose been with fido for a while, hd quotes me the same price as a new customer. I guess loyalty means nothing to Fido
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Warren
(@realtworoosters) reported
@Fidomobile I had a lengthy chat today with a promise of a fee change, asked for a transcript. 4 1/2 hours later no transcript. Help please
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Rick Sen
(@_ricksen) reported
@Fidomobile @FidoSolutions There are some bad eggs in your Fido Montreal Chat support team. Blaming the Customer without proper due diligence and abruptly ending the chat is something I haven't seen done in a long time. Hope your Managers take heed #PoorCustomerService