Fido Outage Report in Sorel, Montérégie, Québec

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in Sorel, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sorel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (47%)

2. 

   Internet (37%)

3. 

   E-mail (8%)

4. 

   Total Blackout (3%)

5. 

   Wi-fi (3%)

6. 

   TV (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Cihad Keskin (@CihadKeskin10) reported 36 seconds ago

  @Fidomobile Thanks, but I don’t have an active Canadian line abroad, so I cannot make that call. I’m asking again: please provide an alternative way to cancel my line or proceed with cancellation on your end. I cannot keep paying for a service I can’t use.

• Nishant Ahlawat (@ahlawatwrites) reported 2 minutes ago

  @Fidomobile i need help to address a concern. Your chatbot is not helpful

• Seba-RVR (@seba_rvr) reported 2 minutes ago

  @Fidomobile Hi, I need to speak with an agent to request a refund for the unused credit on my account. When I call your support, it says there’s an issue coordinating a callback. I believe this may be because my account is cancelled, but I should still be able to get assistance.

• Seba-RVR (@seba_rvr) reported 10 minutes ago

  @Fidomobile I need support, can you contact me, please?

• tooomkmkmk (@tmkeycn52xxx) reported 13 minutes ago

  @Fidomobile Hi, I need help regarding an unexplained $78.75 charge I received despite being on autopay. I’m on autopay and already paid in early July. I received a text about a $78.75 payment due. Could you check what this charge is for. Please provide a full breakdown.

• Cinthya Galvan (@CinthyaGalvan1) reported 13 minutes ago

  The customer service at @Rogers and @Fidomobile is awful. I’m a Fido customer and went in person to update my credit card for automatic payments. They mistakenly charged me $726 CAD — from another @Rogers customer! I’m not even a Rogers client. Completely unacceptable.

• Cinthya Galvan (@CinthyaGalvan1) reported 14 minutes ago

  And here’s the WORST part: THIS HAPPENED A MONTH AGO and they still haven’t refunded me!! Absolutely ridiculous and unacceptable. What kind of service is this, @Rogers @Fidomobile?

• AudRey (@reyaudd) reported 15 minutes ago

  @Fidomobile Can't reach customer service, probably because my account is cancelled. But I'm still getting billed! Help!

• AudRey (@reyaudd) reported 19 minutes ago

  @Fidomobile Billing problem and your AI chat won't let me reach customer service. The phoneline also refuses to let me make an appointment to talk to someone. Literally can't reach help. This isn't okay.

• Dilip Jadeja (@dilipjadeja25) reported 25 minutes ago

  @Fidomobile And read this:- I went to Fido store to discuss this , you know what they’ve said? We can only sell services, you have to call them from your number!!! I said I can’t, my account got suspended! “You can find a friend and call !” Is this how you treat your customers? @Fidomobile