Fido outages and service status in Squamish, British Columbia

Problems in the last 24 hours in Squamish, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Squamish, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Anderson (@SpirituallyFam) reported 54 seconds ago

  After months of trying to resolve ongoing billing issues with @Fidomobile — including data overcharges that occurred while parental controls were active — I’m still waiting for a fair resolution. Partial credits don’t fix the underlying problem. Families deserve transparency and accountability, not exhaustion and confusion. Too many families just concede and pay because they don’t know how to fight back — allowing millions to be made off a faulty system. I won’t quietly accept that. A full reversal and goodwill credit are fair, considering the time, stress, and system failure that caused this. @CCTS_CRTC

• 
  Deep (@djdeeep) reported 1 minute ago

  @Fidomobile has the worst access to customer service and technical support I've had in my life. I think I made a huge mistake signing up with them! #mobilefail

• 
  Blair (@blairs1) reported 1 minute ago

  @Fidomobile cancelled within 14 days of activating, was charged in full and no refund as promised - trying to call, it's saying my phone was lost/stolen. help.

• 
  Prashanth Bajjuri (@PrashanthB20499) reported 3 minutes ago

  @Fidomobile Filing CCTS complaint. Mar 22: Promised $27/80GB. Agent ran credit check + wrong area code. Mar 24: 5hrs on calls, tech says porting impossible unless I pay $70. Cancelled, but billed $116 today (Mar 26) for UNUSED service. Void this now. #CCTS #Fido #Telecom

• 
  gebilaowang (@kuailenanhai111) reported 4 minutes ago

  @Fidomobile I have already left Canada since June 2025 and will no longer use this plan and phone number. However, Fido keep charging me for 5 months. I can not cancel my plan online and also I can not talk to a specialist. Please help me to cancel my plan and STOP CHARGING ME anymore!

• 
  Dimy Da Plug (@dimydaplug) reported 7 minutes ago

  @Fidomobile you guys are the worst! No live support, only call back requests with no actual call back. I need to link my accounts and have been trying for weeks. I will switch over to a new company if I don’t get this resolved asap!

• 
  Evan (@evanoftheyukon) reported 7 minutes ago

  @Fidomobile I was within the two weeks, I should be able to just cancel and get my money back. I tried it, didn’t work out, oh well. This leads to the first time I called in. I tell the rep that I’m looking to cancel my service, "Oh, let me check... (4/21)

• 
  Kevin (@Kevin55515892) reported 9 minutes ago

  @cptsilvertooth @Fidomobile I cancelled my service with Fido too. Everyone else should do the same

• 
  Catching the Lies / Candidate for Prime Minister (@LaylasWorld2) reported 11 minutes ago

  @Fidomobile @carlycahcah that is BS i have tried too get a call back numerous times!!!!! never call when scheduled. what the hell kind os service is this????? How come we cannot get onto the site?

• 
  Soban Shaikh (@soban_shaikh) reported 14 minutes ago

  @yoshiboost @Fidomobile Absolutely. And I am not even talking about deals or discounts. It’s just basic ask to get connected to a customer service agent. These companies need a telling.