Fido Outage Report in Squamish, British Columbia

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in Squamish, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Squamish and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (61%)

2. 

   Internet (30%)

3. 

   Total Blackout (3%)

4. 

   Wi-fi (3%)

5. 

   TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Tom Ostapchuk (@TomOstapchuk) reported 2 minutes ago

  Clever tactic taking multiple support calls to a single agent @Fidomobile. Probably lowers your 'wait time' metrics. Start adding in the time on hold while the agent helps everyone else at the same time.

• Ada (@Ada77881950) reported 5 minutes ago

  First they mess up my sim number. The toss me from rep to rep. Like how's that my problem @Fidomobile i don't need this stress while dealing with all this pandemic nonsense. I have no patience for bs now.

• Penelope (@PenelopeLPoole) reported 7 minutes ago

  @Fidomobile Can you pls suggest how to elevate an issue with an unpaid refund of $600? My friend was finally able to get a response after posting his issue on FB (faulty modem, no service, billed anyway), but the 'customer service' disappeared again once the modem arrived.

• Tariq Razi (@Tariq_Razi) reported 12 minutes ago

  @Fidomobile complete and utter lack of customer ownership by Call Centre. Never depend on the commitments given by their Call Center Agents or even email confirmations sent by them. They will turn around and say that nothing can be done.

• Riel Hahn (@RielHahn) reported 12 minutes ago

  @FidoSolutions @Fidomobile Hey - several days now of dropping calls all the time, or the person can't hear me when I call. Calls fail continuously, or won't dial at all. Voicemail takes a day or two to show up. Texts constantly not sent. Can't figure out what I'm paying for!

• Meg Schmidt (she/her) (@smilingmegs) reported 13 minutes ago

  @Fidomobile is there an outage in Kitchener Ontario right now? Postal code N2G 1V8. Tried unplugging and plugging the modem back in. Says secure but not connected

• badr (@badr54988375) reported 14 minutes ago

  @Fidomobile hello, i had have a credit with you a long time ago , and I want to pay the money but I don’t know how? Could you please help me and let me know how much you want from me? I’m out of Canada Thanks

• April (@Apestersplace) reported 22 minutes ago

  @Fidomobile Now the return process is bad. Great. #thanksfornothing

• yestoeverything (@yestoeverything) reported 23 minutes ago

  @fidomobile Thanks so much for offering me a free phone to replace a phone you sold me because YOUR network has changed. The problem is four weeks after responding to your offer of a free phone paired with a $10 plan you have failed to live up to your word.

• T (@ctaiariol) reported 23 minutes ago

  Hey @Fidomobile @FidoSolutions... Bell offered me my exact phone plan for 20$ less... what can you do to keep me as a customer?