Fido

Fido Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 03/13/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (65%)

    Phone (65%)

  2. Internet (26%)

    Internet (26%)

  3. E-mail (3%)

    E-mail (3%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • RealNenadLukic nenad lukic (@RealNenadLukic) reported

    @koodo just switched to @Fidomobile because of how garbage your call back service is. Who's ever idea call back was should get fired for incompetence.

  • TerencevdW Terence vander Woude (@TerencevdW) reported

    @Fidomobile FIDO SUCKS! You have zero care for your customers. I have been a customer for 25 years, since the beginning, and for $100 questionable charge, they refused to discuss a credit. I am on hold for 45 MINUTES and will be repeating this post for the entire time.

  • christinayoub19 Christina (@christinayoub19) reported

    @FidoSolutions @RawatBhoomi @Fidomobile Your internet has been slow these past few days, my friend is with Rogers and she’s having the same issue. I can hardly send a WhatsApp message, it’s extremely slow.

  • 3asing33 Helper (@3asing33) reported

    @Fidomobile @FidoSolutions How to cancel Apple care in my phone plan ? Looking forward to your reply asap.

  • trevorschmidt69 Trevor Schmidt (@trevorschmidt69) reported

    Hey @Fidomobile If there is any kind of service award within your organization, I'd like to nominate your employee Jay the the Southgate location in Edmonton. Over 2 days, Jay patiently talked and walked me through upgrades, new plans, discounts, data transfers and enough-

  • Dan75250371 GeneralZZ99 (@Dan75250371) reported

    While @koodo is giving phones for $1/mo, @Fidomobile is doing tricky contest that nobody never win. Waouh what a difference !!!

  • Baby_Brown_Eyez Sofia Fareed (@Baby_Brown_Eyez) reported

    @Fidomobile for some reason my online account has been suspended I am trying to pay my bill yet now have to wait 3hrs+ in the customer service line. Horrendous customer service indeed!

  • Himkack Himanshu Kackar (@Himkack) reported

    @Fidomobile @FidoSolutions Your service is very poor. For the past week there have been multiple internet outages at me place. If you want to complain really time is more than 2 hrs. This is the level of costumer service.

  • Tinzybinzy Tina Yaghoubi (@Tinzybinzy) reported

    @RogersHelps @Fidomobile @FidoSolutions I have a recording of a manager at Fido promising me that someone from head office at rogers will call me to fix the issue caused by a staff that did not know Fido procedures and no one has emailed or called me. I need help.

  • HeftieHeftie Shayne (@HeftieHeftie) reported

    @Fidomobile @FidoSolutions Excited to activate our account. But been stood up twice by Fido techs who never called my number nor rang our bell. One guy waved us away from his van before driving off! 4 hrs so far waiting for Godot. Maybe next time they'll show up, call, AND work!