Fido

Fido Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 12/11/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Charles00436660 Charles Dow (@Charles00436660) reported

    @Fidomobile internet service at M1B has been off since before 7 am today

  • Feral_Kat_ Mara N (@Feral_Kat_) reported

    So anyone else still waiting on their pathetically small rebate from @Fidomobile or @Bell? Seems they have taken lessons from @icbc about promises of rebates and not delivering. Is gaslighting customers the new service levels we are to expect from billion dollar companies now?

  • _Ms_J Ms_J_ (@_Ms_J) reported

    @Fidomobile why is it that I get messages only after I turn on my cell data plan even though I have full reception/bars/wifi? This is. It the first time this has happened. Do you still have network problems?

  • Tomuhthy Tomnado (@Tomuhthy) reported

    @Fidomobile did we get the credit yet for your stupid mistake

  • Hi_Its_Me_Nay Nay. (@Hi_Its_Me_Nay) reported

    On the phone with @Fidomobile for almost 30 minutes for the last three billing cycles over the same issue. I hate it here.

  • DattaBarnik Barnik Datta (@DattaBarnik) reported

    @Fidomobile Truly disappointed and feel let down. Instore rep confirmed calls and texts to US is covered. Got billed CAD 198 as a result of this trust. True is the struggle of new immigrants!

  • TamoDole Milan Prokic🇷🇸🇦🇺 (@TamoDole) reported

    @linije_crtam @FidoSolutions @Fidomobile Do you have Telecommunications Obdusman in 🇨🇦? They are very effective with customer disputes.

  • Kristenbvolk Kristen (: (@Kristenbvolk) reported

    @Fidomobile hey, so whatever happened to that credit we should have received in August for the July 8th outage? Been a loyal customer and seeing no credit was absolutely disappointing.

  • vinodNemagouda Vinodkumar (@vinodNemagouda) reported

    @Fidomobile how can customer contact you it’s becoming harder, askJack has limited options, call customer service after all options are exhausted it points to askJack it’s in loop.

  • Achayan Kurian OS (@Achayan) reported

    @FidoSolutions @Fidomobile Since the outage happened month bavk you said you do plan to give credits to the affected users right?. What happened to that?. #fido #fidooutage #rogersoutage @RogersHelps