Fido Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Internet (47%)

2. 

   Phone (44%)

3. 

   E-mail (5%)

4. 

   Wi-fi (3%)

5. 

   Total Blackout (1%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• badr (@badr54988375) reported 10 minutes ago

  @Fidomobile hello, i had have a credit with you a long time ago , and I want to pay the money but I don’t know how? Could you please help me and let me know how much you want from me? I’m out of Canada Thanks

• Tom Ostapchuk (@TomOstapchuk) reported 10 minutes ago

  Clever tactic taking multiple support calls to a single agent @Fidomobile. Probably lowers your 'wait time' metrics. Start adding in the time on hold while the agent helps everyone else at the same time.

• Dr. A.Kumsal Tekirdag-Kosar (@drtekirdagkosar) reported 18 minutes ago

  I regret setting up auto payments by @Fidomobile I thought I was going to have peace of mind. But what I realized is that auto payment somehow didn't kick in yet! I have an unpaid bill with NO reminders and late charges on my account. Definetely NOT a happy customer Fido.

• Rishi Bhasin (@rishionweb) reported 23 minutes ago

  Pathetic customer service from @Fidomobile. It has been more than 2 weeks and they failed to ship my wife's new SIM because of incorrect address. After multiple call backs still there has been no progress. This is when she is transitioning from Telus to @Fidomobile. Sad

• Ada (@Ada77881950) reported 23 minutes ago

  First they mess up my sim number. The toss me from rep to rep. Like how's that my problem @Fidomobile i don't need this stress while dealing with all this pandemic nonsense. I have no patience for bs now.

• Harold Freiter (@freiterh) reported 25 minutes ago

  Hey @Fidomobile - wanted to let you know that it is a #bushleague move making us pay a $45 ‘connection’ fee to renew our contract after being a loyal customer for close to 10 years.

• Meaghan (@megsd_23) reported 25 minutes ago

  Me last week: Guys, @Fidomobile is a great company. Me today: I just spent 2 hours on live chat with Fido trying to figure out why did literally nothing to help my mom. Soooo quick turn around on that.

• Ernie Foresta (@ernieforesta) reported 27 minutes ago

  @Fidomobile worst customer service ever unbelievable

• ivreg (@ivregress) reported 31 minutes ago

  @Fidomobile @FidoSolutions VERY disappointed with the POOR customer service!!! Need to move so ask Fido to transfer internet to the new address. NOT working after moving in, called the technician, was told that an onsite appointment is needed. Booked an appointment and the technician NEVER CAME!

• PEI Bound (@SteveNovak1977) reported 32 minutes ago

  @Fidomobile That's the opposite of what every other Fido employee has done for me. I'm not looking for a solution anymore, this is about letting others know how you treat customers.