Fido

Fido Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 04/24/2024 11:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Ekniran01760152 Ekniranjan (@Ekniran01760152) reported

    @Fidomobile I've ordered a phone and not sure how to track the progress. Can you please help.

  • CrisContesti Cristina Contesti (she/her), CMP (@CrisContesti) reported

    @Fidomobile I'm calling in and the message is saying that for reasons out of our control they can't take my call and then hang up. No other option. Horrible customer experience.

  • skybody_03 Joe (@skybody_03) reported

    Hey @FidoSolutions , I just ported my number over yesterday and decided to join @Fidomobile ! And now my phone is SOS only??? Help!!! SOS!!!

  • attard1978 Eric Attard (@attard1978) reported

    @Fidomobile tried calling twice today. Stayed on hold well over an hour both times to get hung up on by the phone systems. Also tried to online chat and was unable to even be placed in a queue. This is not great service.

  • TonySantillan20 Tony Santillan (@TonySantillan20) reported

    @Fidomobile @FidoSolutions , 1.5 hours on hold@to speak to someone. And I though Air Canada customer support was bad. This has to be the worst.

  • Hunny_diva R𓃟byn🇨🇦🇵🇹🇮🇹 (@Hunny_diva) reported

    Hearing about @koodo’s Black Friday deal ($45/month for 50GB data + unlimited talk/text AND a free iPhone 11?!?!) I’d be a fool not to switch phone providers! Especially after the joke of a credit @Fidomobile offered their customers after their 2nd outage in under a yr. #Koodo

  • Asian_myth Mike River (@Asian_myth) reported

    @Fidomobile thank u so much to Jenna. She helped me over the phone to deal with 2 separate issues. She worked very hard and I appreciate the time and effort she put in to solve my problems

  • KZKYYC KZK (@KZKYYC) reported

    @Fidomobile I have been on hold for 2 hours and 24 minutes to speak with an agent 😱🤬 I have also been waiting for an agent from your online chat for 50 minutes. This is not something I can do online or if not be wasting my time! Terrible service!

  • doginthehair las malas lenguas (@doginthehair) reported

    @Fidomobile Worst service provider ever! Please think it twice!!!!

  • vannielurv Nwachukwugoziriagozi (@vannielurv) reported

    Been trying to activate my number since yesterday with no success @Fidomobile help!!!