Fido Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (59%)

2. 

   Internet (26%)

3. 

   Total Blackout (6%)

4. 

   E-mail (3%)

5. 

   Wi-fi (3%)

6. 

   TV (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• JoshKorn (@JoshKorn) reported 11 minutes ago

  @Fidomobile Your customer service is totally hopeless. Your chat doesn’t let me chat with a human, and your phone bot? … That phone bot is a whole ‘ other level of sleazy. Your phone bot asks me if they can use my existing number to call me back. Yes, I say, and she promptly hangs up the phone. Yes, this does reflect poorly on you. Shame on you, FIDO.

• Kryss Kroniks (@KryssKroniks) reported 14 minutes ago

  @Fidomobile Twice now we have been charged roaming fees, from the US, yet we haven't left the country in 25 years. We've tried to contact them and were told we have to schedule a call back, three days later. WTF? Time for a new provider.

• Intrepid Critic (@Who_knewit) reported 16 minutes ago

  @Fidomobile are you guys keeping this automated phone system where it takes 5 1/2 hours to hear back from an actual person? Or is this something you're just testing? Because I will cancel my service if this is the future of Fido.

• Martin Quinn (@mquinn187_2) reported 16 minutes ago

  @Fidomobile the special needs network

• Heyris 𓂆 (@Harisarr) reported 17 minutes ago

  Canceling @Fidomobile after 10 years. Charged me extra $100 without an explanation and dealt with rude customer service. Would not recommend ever

• thrill3 (@thrill3) reported 19 minutes ago

  @Fidomobile Worst company to deal with Not able to communicate with them Last conversation 70 minutes they said all will be ok ,not ok issues were not resolved I can't believe this company can be allowed to exist

• Intrepid Critic (@Who_knewit) reported 25 minutes ago

  @Fidomobile so it's not bad enough I have to wait 5 1/2 hours to talk to someone, now you send me a text saying their call can be any time between 730 and 8. Why the hell did I pick a time? Yeah, once my phones paid off I'm gone, this is BS.

• Kryss Kroniks (@KryssKroniks) reported 26 minutes ago

  @Fidomobile Maybe put more effort into customer service instead of this woke ****.

• Dhaval Mehta (@idhavalmehta) reported 27 minutes ago

  @Fidomobile fed up with your customer support. I am unable to update my billing address in the app or website. System cannot find my address. Contact support and the IVR says it can be done online. How do I update my address now?

• AudRey (@reyaudd) reported 28 minutes ago

  @Fidomobile Can you do anything to help me reach a customer service rep? I've been trying for about two weeks.