Fido

Fido Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 12/06/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • miari_khaled Khaled Miari (@miari_khaled) reported from Oakville, Ontario

    @Fidomobile worse experience ever ,almost to complete 5 yrs here with lot of slow Internet and bad coverage ,am trying to login and use internet but useless ,bad feeling to resist all this time ,I think it’s time to change the service provider :(

  • NISHATF76543774 NISHAT FATIMA (@NISHATF76543774) reported

    I need help @Fidomobile for my bills, with the ease of pre-auth , missed to see my international minutes are ending not got a big fat bill. Please fix this for god's sake. Please :( 8-7375-1408 Bill number 2334856467

  • jonathanrauhio Jonathan Rauhio (@jonathanrauhio) reported

    @Fidomobile it’s been almost half a year since I emailed the refer a friend team about our referral credits. There has been no resolution and each time I’ve checked in I get the same form email saying it’s being investigated. Very frustrating! Does anyone actually work there?

  • navedtehseen TIGER (@navedtehseen) reported

    @Fidomobile my email is linked to working phone number in spite of repeated calls To customer care I am No where . I am considering to switch to some other provider if this continues.

  • ImpaLa604 tckL (@ImpaLa604) reported

    You guys down again? Intermittent service all day @Rogers @Fidomobile

  • Kimmy1016 Kim McCarthy🍁 (@Kimmy1016) reported from Hamilton, Ontario

    @Fidomobile @FidoSolutions you took my grocery money and said it was my fault when your website came up error!!! Poor customer service! So upset! #fido #fidostolemymoney

  • higp_77 Gurpreet Singh (@higp_77) reported

    @SamsungMobile @SamsungCanada @Fidomobile i bought note 20 ultra on 15th june and registered my device with fido contract. There was offer for free buds on device. I want to know why my offer was rejected even when I uploaded my contract. Poor service samsung.

  • Jules197311 Julie Senecal (@Jules197311) reported

    Have i missed something @Fidomobile customer service used to be great Today after 2.5 hrs on the phone 1cancelled order 3 times. being told i was wrong then to be told oh no you are right but that offer expired you can’t get it now to i will order through different department

  • lizetteale Lizette García ツ (@lizetteale) reported from Mississauga, Ontario

    Hey @Fidomobile @FidoSolutions why I am just getting 3G network for the past few days? Ugh 😑

  • JustinIsMayor Justin Nicholls 🦡 (@JustinIsMayor) reported

    Good bye @Fidomobile hello @virginmobilecan. One bar of 3G LTE in my backyard in the middle of St. Catharines was finally enough. I was in a full coverage area in the middle of three towers, but I rarely got service. My mother had the same issue.