Fido

Fido Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 12/08/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • MinionMania18 Minion (@MinionMania18) reported

    Your chat service is unreliable, agents randomly disappear @Fidomobile. Also, why is there a $45 self-service upgrade fee for tablet upgrades when you cannot upgrade tablets online and are not available in store... (iPad Air)

  • wheressb_ wheressb (@wheressb_) reported

    @Fidomobile my phone reception sucks in my building and I’m only on the 14th floor. How is Chatr’s service bars higher than yours???

  • ym1Arkcxne Alex🧍‍♂️ (@ym1Arkcxne) reported

    @Fidomobile @FidoSolutions ******* wifi sucks ***

  • sadnehs Nathan (@sadnehs) reported

    @Fidomobile My phone wont rlsend or recieve text messages. Resetting network settings only solves the issue for a day. And I can't gind a support phone number to call, I only get directed to a chat bot and my account settings that don't solve the problem

  • rilitatheodora Rilita Theodora (@rilitatheodora) reported

    @Fidomobile I still have some hours to make up at work bcs of the fiber upgrade last week and now you’re down again😭

  • josuefve Enrique Flores (@josuefve) reported

    @Fidomobile really wondering why I'm still your client. Your customer service is so horrible. 15 year old client with 4 lines.

  • mali1955 Maimon Ali (@mali1955) reported

    @Fidomobile please follow me as I want to send DM regarding Fido prepaid service. Thank you

  • VigilantCanada Canada For Canadians (@VigilantCanada) reported

    @Fidomobile > Re : 416-565-4546> My Bill should Be $30 + Tax. Why I got A Bill Of $42.26 ?? It Should Be $33.90. Please Explain & Fix This Issue Please. Then I will Pay. Thanks

  • Jwoohoo Juhi Apte (@Jwoohoo) reported from Toronto, Ontario

    @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

  • dimamoz Dima M (@dimamoz) reported

    @Fidomobile spent 1 hour with customer service. Great rep, but worst system. Level 1, level 2.. Just solve my problem and stop with that bull*it