Fido

Fido Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 11/22/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • dezy_cakes Dezy (@dezy_cakes) reported

    @Fidomobile @FidoSolutions literally the worst phone company and they have poor customer service in their management department.

  • ursacomu Stories of the #20 (@ursacomu) reported

    @Fidomobile lacks in customer service, empathy and thinking outside of the box. $56 charge for being on hold with Service Canada for Unemployment Benefits. I got charged money for making a phone call to help me get money. Hours on hold, no result, no call back. Disappointed.

  • Craig17981815 Craig (@Craig17981815) reported from Hamilton, Ontario

    @KokoLidia @Fidomobile Its lost which is apparently now my problem with Purolator

  • AreElKay Rabab Khan (@AreElKay) reported

    .@Fidomobile When you make a promise to a customer, make sure you follow through. Or you will end up losing that customer. Switching to Fido was a terrible decision for me.

  • adigupta88 Aditya Gupta (@adigupta88) reported

    @Fidomobile - For the past 2 months your team has not been able to refund the credit on my bill. I ported out to a new network on Nov 22, 2020. It's been 2 months and after multiple follow ups - I have not yet recieved the refund / credit ony account. (Post 1/n)

  • adigupta88 Aditya Gupta (@adigupta88) reported

    @Fidomobile - When you don't gibe any leevay to your customers in date extension of paying the bill, then why do you delay in your payments. Please put a stop to haraasing ex-customer and ensure you pay your dues. Stop harassing and ensure you pay the due amount. (Post 7/7)

  • edwardllorca Edward Llorca (@edwardllorca) reported

    Don't order a @SamsungMobile phone from @Fidomobile for their #samsungevent they most likely will lose and send your phone to someone else #fail

  • TheRealestDRyan Danny Ryan (@TheRealestDRyan) reported

    On a live chat with @Fidomobile customer service and it disconnects, not waiting an hour again. Help me out @Fidomobile!

  • dezy_cakes Dezy (@dezy_cakes) reported

    @FidoSolutions @Fidomobile worst phone company to use in Canada. Poor customer service and no accountability for errors.

  • dezy_cakes Dezy (@dezy_cakes) reported

    @FidoSolutions @Fidomobile basically blaming for their customer service rep for not doing their job, I literally cannot make this up. What a joke!!