Fido

Fido Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 12/14/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St. Catharines, Regional Municipality of Niagara, Ontario

The most recent Fido outage reports came from the following cities: Niagara-on-the-Lake.

Loading map, please wait...
City Problem Type Report Time
CanadaNiagara-on-the-Lake Internet
CanadaSt. Catharines Phone
CanadaNiagara Falls Phone
CanadaSt. Catharines Phone
CanadaNiagara Falls Internet
CanadaSt. Catharines Phone

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • dilipjadeja25 Dilip Jadeja (@dilipjadeja25) reported

    @Fidomobile And read this:- I went to Fido store to discuss this , you know what they’ve said? We can only sell services, you have to call them from your number!!! I said I can’t, my account got suspended! “You can find a friend and call !” Is this how you treat your customers? @Fidomobile

  • ddxlsha Dilsha (@ddxlsha) reported

    @Fidomobile I was charged my plan amount for both my lines even though both are on a temporary suspension and has been for months now (it’s still actively on the temporary suspension). When I try to reach out for support there’s only robots available and they don’t understand.

  • guardian_njel Obi, nwa Kenobi (@guardian_njel) reported

    Good luck getting to speak with a live agent at @Fidomobile in an emergency. They'll just change your phone number without reason and force you to book an appointment for another before someone hopefully gets back to u in time. Fantastic work 👏🏾

  • DFYdigital_ Diana Yaz (@DFYdigital_) reported

    After 15 years of service, it is time to part ways @Fidomobile . My patience has run out.

  • Who_knewit Intrepid Critic (@Who_knewit) reported

    @Fidomobile ok, I'm not digging the new phone service thing you have. I need to cancel one of the lines I have and now is the only free time I have, yet it's telling me I have to wait till tomorrow to talk to someone. That's not cool.

  • BCOKViews Gene Sullivan (@BCOKViews) reported

    @OmaruSensei @FidoSolutions @Fidomobile Got a call back from Fido - customer retention rep perhaps - Advised to get a new sim card at a FIDO kiosk free of charge.

  • TLLSeanTaylor Sean (@TLLSeanTaylor) reported

    How hard is it to get help from @Fidomobile in 2025?? Well they have no more customer service number. Its an AI bot who cant do anything!!!!! Maybe its time to change after 15 years #justhelpme #fido

  • SchnauzerPoppa 🍀Kevan Houlihan (@SchnauzerPoppa) reported

    Hey, Happy **** Day. Just wanted to say I despise @Fidomobile customer service. I have huge regrets for coming back to this provider. My advice, stay far away.

  • Prateek_Garg95 Prateek Garg (@Prateek_Garg95) reported

    @Fidomobile You added an $84 charge for my 3G to 5G migration—even though I upgraded to an iPhone 14 from Fido and was told there’d be no charge. I’ve called multiple times, was told it’s removed, but it’s STILL showing in the app. Please fix this ASAP. Extremely fed up. #worst

  • dilipjadeja25 Dilip Jadeja (@dilipjadeja25) reported

    @Fidomobile Callback system is pathetic. I scheduled the call back today. You know what happened? Fido canceled my service, without notice nothing. And guess what? I was not able to receive any call! Do me a favour, set a call back today, will you?