Fido

Fido Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 01/27/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (34%)

    Internet (34%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near St. Catharines, Regional Municipality of Niagara, Ontario

The most recent Fido outage reports came from the following cities: Niagara-on-the-Lake.

Loading map, please wait...
City Problem Type Report Time
CanadaNiagara-on-the-Lake Internet
CanadaSt. Catharines Phone
CanadaNiagara Falls Phone
CanadaSt. Catharines Phone
CanadaNiagara Falls Internet
CanadaSt. Catharines Phone

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Nwankw00 Uche (@Nwankw00) reported

    Fido is literally the worst service and have the worst customer care @Fidomobile idc idc I’ll see you tomorrow

  • VIVIIXIV_ J. (@VIVIIXIV_) reported

    .@Fidomobile can you confirm that you’re still giving out bill credits for the outage and NOT additional data? Why am I hearing we’re getting an extra 5 gb instead?

  • SarahPSmart Sarah Antonio (@SarahPSmart) reported from Toronto, Ontario

    @Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !

  • nickwaternerd Nick Rong (@nickwaternerd) reported

    @Fidomobile we are travelling in Europe but the Roam like home LTE has been terrible for the last few days, the data connection dropped/interrupted every few minutes. Are you still having network issue?

  • amitchopra_64 amitchopra (@amitchopra_64) reported

    Moved to my new condo, its 2nd day without internet because fido failed to move my internet. Can’t work, cant do anything. @Fidomobile sucks , switching to @Bell_Support

  • thefemmefighter Femme (@thefemmefighter) reported

    Im confused why @Fidomobile even has storefronts anymore when they can’t actually do anything to help and you always have to call customer service anyway. Rather annoying🤨

  • 0oAng728o0 Angie (@0oAng728o0) reported

    @Fidomobile How do I contact customer service? Unable to reach an agent via live chat or 611. Thank you!

  • thetamoonshots John Wick (@thetamoonshots) reported

    @Fidomobile Your customer service is just awful. Your phone number sends me a text to then do chat on line with ai bot then FINALLY gives me live chat but still no ability to talk to someone!!!!???? ARE YOU INSANE????? I'm dumping FIDO immediately after paying off my phone.

  • melsays MELSAYS (@melsays) reported

    @Fidomobile I've been trying to reach your customer service through askJack and on the phone and I can't get through to anyone. I want to discuss my latest bill, can someone help? Thank you!

  • thisisninya Penny Lane (@thisisninya) reported

    @Fidomobile my mobile data has been down since this morning and I can't through your technical support. Is this another #networkoutage?