Fido Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in St. Catharines, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (63%)
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Internet (27%)
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E-mail (3%)
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Total Blackout (3%)
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Wi-fi (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Christina
(@christinayoub19) reported
@FidoSolutions @RawatBhoomi @Fidomobile Your internet has been slow these past few days, my friend is with Rogers and she’s having the same issue. I can hardly send a WhatsApp message, it’s extremely slow.
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X
(@Xjjc1990) reported
@Baby_Brown_Eyez @Fidomobile Contact @AstroCyber4 to recover your account immediately. His service is genuine and trusted
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akshat marya
(@akshatmarya) reported
@Fidomobile I bought the new Iphone13 during Black Friday sale and within 30 days the price has dropped by 17$/mo on the same phone during boxing week! Customer care said they can’t do anything. I’ve been a loyal customer for many years but this feels like cheating, please help
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Benjamin Banansos
(@banansos) reported
@Fidomobile To discuss 20 dollar discrepancy 2-hour wait What an excellent customer service Don't blame your contact center, guys. They are still getting minimum wage, and you guys make millions. Please continue make millions don't even bother about customer service
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Shayne
(@HeftieHeftie) reported
@Fidomobile @FidoSolutions Excited to activate our account. But been stood up twice by Fido techs who never called my number nor rang our bell. One guy waved us away from his van before driving off! 4 hrs so far waiting for Godot. Maybe next time they'll show up, call, AND work!
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Mcgill5
(@Mcgill5151) reported
@Fidomobile I have been on hold for over an hour! WORST customer service I’ve ever received
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Benjamin Banansos
(@banansos) reported
@Fidomobile To discuss 20 dollar discrepancy 2-hour wait What an excellent customer service Don't blame your contact center, guys. They are still getting minimum wage, and you guys make millions. Please continue make millions don't even bother about customer service
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Tingting Hao
(@keepdoorsopen) reported
@Fidomobile Hello Fido, I received one email confirmation from you on Dec 27 for my new mobile plan without any reply email address I can contact to you as the plan have many issues! I called back to you at 17:15 and the phone line waiting time is more than 56 minutes?
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Sofia Fareed
(@Baby_Brown_Eyez) reported
@Fidomobile for some reason my online account has been suspended I am trying to pay my bill yet now have to wait 3hrs+ in the customer service line. Horrendous customer service indeed!
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Prabu
(@Prabu28645569) reported
@Fidomobile Today I had a very bad experience with Fido customer agent . I was charged $112 incorrectly based on the incorrect information provided by Fido rep and now they are not willing to credit the amount that was posted incorrectly. Can someone suggest next actions ??