Fido

Fido Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 11/20/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • katyaniki катуа (@katyaniki) reported

    @Rogers & @Fidomobile internet has been down for a week. Both technicians seen at the building and nothing is fixed, no credit has been given to anyone affected in the building and our work disrupted for days for those who work from home. What kind of service am I paying for ?

  • Tony14236731 Tony (@Tony14236731) reported

    @Fidomobile phone call service agent Cathy is so crude. After I asked questions, she didn't enter my account and said fido system did like that never answer my questions.

  • laineyk25 Lainey K (@laineyk25) reported

    @Fidomobile so what’s the plan? No internet service on my phone all weekend? I paid my bill, you are supposed to provide service. Wtf 2nd outage in as many months?

  • AustinBaschuk Austin Baschuk (@AustinBaschuk) reported

    @Fidomobile your call back **** is pathetic and yall need to drop dead. Go learn to make a real system that works. ****** joke

  • spoonfed24 cleo (@spoonfed24) reported

    @Fidomobile terrible terrible terrible cx service. You just lost a long time cx. 👍

  • Soumah83681042 Soumah (@Soumah83681042) reported

    @Fidomobile I am hoping that someone from Fido will read this message and help me. I had a closed account with a pending balance.I've made the payment, but the account is still showing on my credit report as unpaid. What else can I do? take the matter to CRTC ?

  • pchuang1979 Paul Chuang (@pchuang1979) reported

    @Fidomobile , please tell your call centre agents to not lie to your customers. If you are not willing/can't provide credit to a customer, do not tell the customer that you have given them the credit just to get them off the phone.

  • MalhiJapnoor Rupinderjit Singh (@MalhiJapnoor) reported

    @Fidomobile having very bad experience with customer care in store. Terrible service ever i face in my life.

  • HornbergerMgmt Hornberger Mgmt (@HornbergerMgmt) reported

    @Popehat @Fidomobile My god. You wouldn’t wish Canadian telecoms on your worst enemy.

  • SCurriePEng Sean Currie (@SCurriePEng) reported

    @Fidomobile waiting for service in online chat for 70 minutes now.