Fido

Fido Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 02/27/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • _v_e_n 櫘 🦊🍡 in CA 🎻📷 (@_v_e_n) reported

    I got charged $75 by @Fidomobile for not using VoLTE, even though my phone supports it. No help was provided, and VoLTE only worked after I switched to Bell. The notice was vague and the fee unjustified. I request a refund.

  • sepideh_208 sepideh (@sepideh_208) reported

    @Fidomobile You realize that the automatic voice recording you use does not even let me connect to a person? It keeps saying we are busy call back again and hangs up. Really disappointed in your service. You have no respect for your clients time

  • renukamendiss renuka mendis 🍉 (@renukamendiss) reported

    @endofthetechno @Fidomobile ... If you have already updated your device or need to know what's required to reactivate your service, please call 1-855-720-9035 or visit your local Fido retail location. Hey FIDo Message me

  • _v_e_n 櫘 🦊🍡 in CA 🎻📷 (@_v_e_n) reported

    @renukamendiss @Fidomobile I have already changed. Right away I switched, the VoLTE function was automatically enabled and saved me from using any of Fido's 3G. My device works perfectly, it's Fido's policy with OnePlus and now they are charging ne for their own problem. Crazy people.

  • _v_e_n 櫘 🦊🍡 in CA 🎻📷 (@_v_e_n) reported

    @opinionated_fin @Fidomobile I filed a complaint to CCTS, let see if you want to do that also. No service is provided during the transition except of charging me for $75 when I have a perfectly fine device is unacceptable.

  • opinionated_fin Neil (@opinionated_fin) reported

    @Fidomobile @DJBryson Similar issue with me. I've been charged 84 bucks for no reason and after waiting an hour on CC, they informed me no reversal of charges

  • opinionated_fin Neil (@opinionated_fin) reported

    @Fidomobile @_v_e_n This is the same issue I'm facing..Charged me as well. Guess I have to change my connection.

  • LaerayaFPS Laeraya (@LaerayaFPS) reported

    @Fidomobile Got off the phone with them 20 minutes ago. It’s very frustrating, especially when the guy I was talking to had long pauses between questions and couldn’t answer simple ones. I asked if there was anything he could do to help, and said no.

  • resonating no justice, no peace 🏳️‍🌈 (@resonating) reported

    @Fidomobile @FidoSolutions getting hit by the $75 3G charge...despite having canceled mobile services back in Jan/Feb. Had sent an email, only to be told that I have not transitioned to an upgraded network.

  • thrill3 thrill3 (@thrill3) reported

    @Fidomobile I don't want to talk to a machine RUDE No option Just want to pay bill Bank paid to wrong account Horrible customer service Don't want to talk to a machine💩