Fido

Fido Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 02/24/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • ViciousAssyrian Ro (@ViciousAssyrian) reported

    .@Rogers You down? Can't make phone calls to friends with Rogers and @Fidomobile Cells. Only to Bell and Telus Cells.

  • jivani_zeel Jeel Jivani (@jivani_zeel) reported

    @Fidomobile went back to India and there were incoming messages for code verifications that I wasn’t aware that I would get charged. Fido charged me $45. I did confirm with customer service agent when I signed my contract. The Cx agent is not helping at all. $45 is outrageous.

  • Aaron_Dyck Aaron Dyck (@Aaron_Dyck) reported

    @raaul26 @Rogers @Fidomobile I’m down in Sask….

  • SmellyFishtank Croatian Jedi🇭🇷 (@SmellyFishtank) reported

    @Fidomobile you pieces of garbage, I'm going to miss my world Cup game because of your incompetence.

  • KingBooTheThird King 킹 (@KingBooTheThird) reported

    If you're not going to help people... Why do you work at a ******* SERVICE PROVIDER CALL CENTER @Fidomobile I've never dealt with more incompetent people while calling just to fix a bill discrepancy.

  • abhinavmahajan_ Abhinav M (@abhinavmahajan_) reported

    @FidoSolutions @Fidomobile After a frustrating wait time on a refund I am tweeting hoping someone might act on it. I have a bill credit due to overpayment pending for Sep. Now, after waiting n numerous follow-ups I have given next date till 12 Dec. #fido #phone #COMPLAINT

  • linesbylyons Dawn (@linesbylyons) reported

    @FidoSolutions Still nothing. Why doesn’t @Fidomobile care about this existing customer who has made multiple reach outs, has been told multiple different things, been disconnected multiple times, and still has no resolution?

  • abuanandhere Abu Anand (@abuanandhere) reported

    @Fidomobile No/Spotty home internet since yesterday morning in Downtown Toronto. Fido customer service promised to fix it by 1 pm today. Nothing has changed so far. Multiple households affected. (1/2) #FidoDown @Rogers @FidoSolutions

  • katie_granton Katie Granton (@katie_granton) reported

    @Fidomobile your call back option on the IVR is advising you to hold for the next representative after inputting the information for the call back. Can you fix this? It’s confusing.

  • EsmerTyr Esmer Tyr (@EsmerTyr) reported

    @Fidomobile you agents keep lying to me and failing to resolve incorrect billing issues. I need an email point of contact of a someone who can actually help