Fido Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Catharines, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near St. Catharines, Ontario

The most recent Fido outage reports came from the following cities: St. Catharines.

City	Problem Type	Report Time
St. Catharines	E-mail	13 days ago
Niagara-on-the-Lake	Internet	4 months ago
St. Catharines	Phone	8 months ago
Niagara Falls	Phone	9 months ago
St. Catharines	Phone	1 year ago
Niagara Falls	Internet	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nira Cain-N'Degeocello (@drmericanocello) reported 2 minutes ago

  It only took me 30 min to cancel my @FidoSolutions @Fidomobile plan!! That's time I'll never get back. Bye bye won't miss ya :)

• 
  Juicec111 (@Juicec111) reported 2 minutes ago

  @Fidomobile is your call back feature down? I got a text for ASKJACK but the link just takes me to your support page. how do I schedule a call back and speak with a human?

• 
  thilakam rachuri (@Tr_1815) reported 4 minutes ago

  I was on the call for almost 3 hours and yet there is no proper answer. The problem was, @Fidomobile didn’t charge for all the airlines toll free calls. @Fidomobile choose randomly to charge the bill three times more than the choose plan. #needresponse

• 
  Vipin Pharkya (@VipinPharkya) reported 4 minutes ago

  Been trying to contact @Fidomobile support team for the past 2 weeks. Getting H+ and 3G data instead of 4G. Anyone know how can I change carriers?

• 
  ldbharat nahata (@iambn) reported 5 minutes ago

  @Fidomobile @FidoSolutions Pathetic customer care service, pathetic network and above all those network outrage is beyond imagination.

• 
  Karthi (@S8Karthi) reported 6 minutes ago from Surrey, British Columbia

  @Fidomobile I have received the bill today but i don't see any credit on bill for the outage. I even received a mail from CEO regarding the credit but i don't see any in the bill.

• 
  thilakam rachuri (@Tr_1815) reported 7 minutes ago

  @Fidomobile @FidoSolutions @AboutRogers Recently I received a phone bill of three times than the plan I choose. After the communication with Customer service I came to know that I have been charged for making calls to airlines (toll free number).How can you charge for toll free?

• 
  🥄 (@fannypannym) reported 8 minutes ago

  Literally @Fidomobile customer service almost made me cry because the man on the chat was being very dismissive and rude. I might end my 5 year “loyalty” with them sorry for posting this but i just need to rant to someon

• 
  Chris Grol (@GrolChris) reported 8 minutes ago

  @Fidomobile any reason fido sells devices with known battery defects, misrepresent their goods, then makes you go through 25 different people across 5 calls, and get 3 different types of advice? Also, 2 staff saying they will email us to initiate a refund, but never doing so?

• 
  Rob Macdonald (@macdor_ump13) reported 13 minutes ago

  .@Fidomobile @Rogers so it takes 5 full days to fix your outage and then 2 full months before the credit will be applied?