Fido

Fido Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 12/07/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • andyk640 Andy Klassen (@andyk640) reported from Winnipeg, Manitoba

    @Fidomobile please, for real, get your Credit Operations situation calmed down ASAP. Being one month behind is no reason to have to hear from Credit Operations 4 times a week for being a little behind. Especially since the goodwill isn't exactly there after July 8...

  • AyeSiddique Zerin Alam (@AyeSiddique) reported

    @FidoSolutions @Fidomobile You guys have the worst customer care service ever. There is no value for a loyal customer and you do not care to keep your customers. Please go bankrupt. There should be a petition about bringing US companies to Canada.

  • BilalArshad Bilal Arshad | بلال‎ (@BilalArshad) reported

    The state is Canada's telecom is abysmal. Last week my cellphone carrier @Fidomobile / @Rogers went out of service for a record breaking 24+ hours. Now my internet provider @ShawInfo is suffering an outage. So happy that Roger/Shaw merger didn't go through.

  • AyeSiddique Zerin Alam (@AyeSiddique) reported

    @FidoSolutions @Fidomobile @fido customer services just went down the drain. I have been transferred without any warring. Representatives are not helpful at all.

  • TheAmazingAhmad my name is not ahmad (@TheAmazingAhmad) reported

    First, you guys left us hanging in an outage for pretty much a full day, didn't follow-up and I find that @fidomobile can just raise their prices whenever they want. YOU GUYS SUCK. NEVER ONCE HAD AN ISSUE WITH PUBLIC MOBILE. (3 4/4)

  • Lil_Clippy Lori Clipperton (@Lil_Clippy) reported

    Hey @Fidomobile get it together. I know call volumes are high but, I’ve been hung up on twice today! Ask Jack’s service is overwhelmed and not working. $175.00 in extra data charges is unacceptable for 9 days without a working phone. #whatisapukcode

  • joeypohie ٩( ᐛ )و (@joeypohie) reported

    did @Fidomobile shut down their live chat service to avoid customer complaints about being overcharged?

  • Vaibhavi_509 Vaibhavi Patel (@Vaibhavi_509) reported

    I don’t know whether I'm customer of @Fidomobile or their representatives. I’m calling them since last month because of my $569.0 bill I got due to their representative’s miscommunication&now they advising me to quit the network. This is what I should expect from @FidoSolutions

  • IamChibykee Ikem Anyachor (@IamChibykee) reported

    @Fidomobile what's up? My internet has been down since morning, I live in Alliston Ontario

  • AyeSiddique Zerin Alam (@AyeSiddique) reported

    @FidoSolutions @Fidomobile You guys have the worst customer care service ever. There is no value for a loyal customer and you do not care to keep your customers. Please go bankrupt. There should be a petition about bringing US companies to Canada.