Fido

Fido Outage Report in St. Marys, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Marys, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Marys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Marys, Ontario 11/14/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Vishnouu Vishnu Gupta (@Vishnouu) reported

    @Fidomobile @RogersMobileCa Didn’t get refund for the July 8 outage.

  • jennsaidthis Jenn (@jennsaidthis) reported

    Soooooo, when are we supposed to see the “discount” because of the @Rogers outage? I just got my July bill from @Fidomobile without any changes 🤔

  • hadley4ipswich Philip Hadley (@hadley4ipswich) reported

    @Fidomobile can you explain why I waited a month to get through to someone, then when I asked to file a complaint about July 8th - you staff just cut me off?

  • Bruce_Winter Bruce Winter (@Bruce_Winter) reported

    @MJForbes @Fidomobile Suspect not, but getting a person to answer a customer question in Canada telecom-land is nigh on impossible. That’s b/c it’s the customer's fault there’s a problem.

  • mildkiller2002 mildkiller (@mildkiller2002) reported

    @Fidomobile Hi Fido, today I have chatted with 2 Fido online support in regards to the extra refund other than the automatic 5 days credit due to July outage. The 1st support laughed I have no expensive product with Fido since both my cellphone and pad have no contract with Fido.

  • mildkiller2002 mildkiller (@mildkiller2002) reported

    @Fidomobile The 2nd support told me the $25 was expired. I questioned him why expired? Customers should be treated equally and why someone has $25 but others don't? He hang up the call. Both support are rude!

  • scoutkayaker Penny Baldwin-French ☮️ (@scoutkayaker) reported

    @Fidomobile We used to have great signal at our cottage. So strong I could use phone as hot spot for laptop for work. Now, we barely get 1 bar. FaceTime won’t work. Phone calls cut in and out. CAN’T GET ANYONE AT FIDO WHO CARES. Just the brush off.

  • OWirkus Oliver Wirkus 🇨🇦🇩🇪 - (Stand with 🇺🇦) (@OWirkus) reported

    @misterbumface @Fidomobile They will tell you that you should have called them prior to traveling abroad to turn off Fido Roaming. I think that is illegal as Fido Roaming charges are NOT linked to a specific service they provided. POOR USER EXPERIENCE!

  • NadeemAhmadhere Nadeem (@NadeemAhmadhere) reported

    @Fidomobile Well , i guess you need to add a factor in your algorithm that targets customers who would value it most. Isn’t that what traditional marketing sense is all about ? In your case , intention seems to be target the customer who will never use the promo!!!

  • __sushiboy Sushiboy (@__sushiboy) reported

    @SueHorner @Fidomobile @Rogers same problem here. today aug4th just got my fido bill. no credits given for july bill. they still charged me full amount for july