Fido

Fido Outage Report in Stony Plain, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Stony Plain, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Stony Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Stony Plain, Alberta 02/01/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (32%)

    Internet (32%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • GordM20 Gord M (@GordM20) reported

    @988Canada @Fidomobile The poor service at Fido is increasingly infuriating. Does anyone work in customer service that is not a know nothing robot? I made an appointment last Friday and no one called that day at all. Today I made a new appointment, earliest was 4 days to speak to a rep.

  • Har24242 Har2424 (@Har24242) reported

    @Fidomobile one of the worst companies and worst customer service I am supposed to get $75 one time credit on my bill it's not there when I call it says I have to request a call back really? Why can't we talk with customer service right away? And they don't work on weekends

  • Cdst279943 Cdst (@Cdst279943) reported

    @Fidomobile I have been trying to contact fido for a long time. I lost my phone for over a month and I need to cancel my plan but I cannot contact you guys. Can u guys please help me out

  • MohitDelhi32 Mohit (@MohitDelhi32) reported

    @Fidomobile: what’s going on Fido? Your network is going again and again, I restarted my device 11th time to grab the network. @Rogers

  • wesglassford Wes Glassford (@wesglassford) reported

    Anyone else in Edmonton on @Fidomobile without service?

  • MacnChzPlz ✝🙏🍁 SimplyBlessed 🐈🦇🐘 (@MacnChzPlz) reported

    @Fidomobile After sitting with this all day, I still feel I must add: It's disappointing when your rates go up, yet your customer service goes down. I speak as someone who worked in customer service for almost 50 yrs. Fido used to be set apart in excellence in that regard, imo.

  • Roxieminie Roxane (@Roxieminie) reported

    @Fidomobile @deepcik1 Issues in Quebec . Please update us !!!! 😡

  • albertan8181 Albertan8181 (@albertan8181) reported

    @Fidomobile @Xil_llix Fido Network down in Edmonton too.

  • pov_noaman Noaman Faruki (@pov_noaman) reported

    @Fidomobile hey What’s up with network? Its down from last 2 hours. I rebooted my phone. I tried to contact fido helpline but cant call as I don’t have network. Help Please!!!!!!

  • GordM20 Gord M (@GordM20) reported

    @Fidomobile I have an appointment Omer Schell’s for tomorrow. I will let it ride and if no one calls this time I will commence shopping around for a new provider. Fido’s quality of customer service has nosedived recently. I used to be able to get a customer service rep on the phone.