Fido

Fido Outage Report in Stony Plain, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Stony Plain, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Stony Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Stony Plain, Alberta 12/17/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (43%)

    Internet (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Melissadsouza28 Melissa D’souza Vaz (@Melissadsouza28) reported

    @Fidomobile I am surprised that no one in your organization cares about customer retention or loyalty. I think it’s time to find a service provider that does. Your customer service just hang ups or runs into tech issues and have no solution. #poorcustomerservice #fido #Canada

  • adrianarobl3s Adriana Robles (@adrianarobl3s) reported from Vancouver, British Columbia

    @Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?

  • samkhanistorm Sam Khan (@samkhanistorm) reported

    Honestly this goes beyond bad service @Fidomobile @FidoSolutions shame on you for taking advantage of the elderly by fraudulent billing @CRTCeng needs to do something to protect them

  • ibluesummers ibluesummers (@ibluesummers) reported

    Apparently @Fidomobile @FidoSolutions is more concerned about squeezing every dollar out their new customers, and don’t give a damn about keeping their long term customers happy and rewarding us for be loyal for years.

  • alice_marie6410 💉💉Alice Marie 💉💉 (@alice_marie6410) reported

    @Fidomobile you need to check your customer service at the store in Brantford Ontario the rep working this morning has an attitude problem

  • KaylaKing2021 Kayla Black (@KaylaKing2021) reported

    @Fidomobile WHY every line I call does it hang up saying “Our offices are exceptionally closed!!!!!!” I work from home and need tech assistance, my job is on the line braise of your horrific Customer Service. Wifi not working.

  • alltheway_Mae_ Mae • BurnItToTheGround (@alltheway_Mae_) reported

    Hey @Fidomobile Your company is about to cut off service to my partner because her payment somehow disappeared despite providing bank statements, and a representative assuring it would be taken care of. Now we have to pay twice?! So… Just stealing people’s money now?

  • urzheer Urz Heer (@urzheer) reported

    @Fidomobile Why cant I get my billing resolved? It’s been a month of trying to use your useless AskJack, non existent CSR /# / email. I still have no resolution of a cell numbers that I had disconnected but a phone I want to pay for. I need my billing issue resolved. Pls call me!

  • afilina Anna "Legacy Archaeologist" Filina (@afilina) reported

    On the @Fidomobile site, when I was shopping for a new phone, I was constantly losing my place when going back to the list. It was also very slow and I couldn't Ctrl+Click for a new tab. I ended up calling their support for help in picking a phone, since the site was unusable.

  • niveaRose a d j o w a 🍬 (@niveaRose) reported

    Who is y’alls internet provider!? Need to switch ASAP! @Fidomobile SUCKS! Paying big, big money for no good reason!