Fido

Fido Outage Report in Stony Plain, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Stony Plain, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Stony Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Stony Plain, Alberta 11/29/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (2%)

    Wi-fi (2%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • rao_nelapati Nelapati Sivakoteswara rao (@rao_nelapati) reported

    @Fidomobile 2/3 After my device upgrade, I got 643 dollars bill for this month. When I called customer care they are saying Your add on of 1000 minutes was removed and charges were legal. I have to pay the amount. I tried to explain that I am already broke.

  • rao_nelapati Nelapati Sivakoteswara rao (@rao_nelapati) reported

    @Fidomobile 4/4 now tell me how can I get out of this issue, I can’t pay that much amount. Fido is trying to exploit me because the mistake is on my side. On the outage day I have an important online exam and a class which I have missed to attend.

  • TheLTexpress Missconduct (@TheLTexpress) reported

    @FidoSolutions @Fidomobile RIDICULOUS. And now you don't even have a customer support line, you just **** off customers onto your useless AskJack bot and when you ask for live support there are cues of over 50 people waiting. I hope Rogers goes under for good! GROSS CUSTOMER SERVICE!

  • rao_nelapati Nelapati Sivakoteswara rao (@rao_nelapati) reported

    @FidoSolutions @Fidomobile Who is going to pay my academic loss due to outage.

  • Aimeeyy11 AMETHYST (@Aimeeyy11) reported

    I got my bill today from @Fidomobile and its the same amount as usual. What happened to a credit for the Roger outage? I at-least expected a $5 discount. I will be changing my service provider, this is unacceptable

  • JodiBaldwin JodiBaldwin (@JodiBaldwin) reported

    @Rat11j @FidoSolutions @Fidomobile When an offer like this comes up, if you call the company - as an individual - and ask what they’ll do to keep you from leaving, you can usually get the same (or better) deal. I know it sucks. I know you shouldn’t have to. But it saves them money by not offering it to everyone.

  • BeantownCanuck Botchtown Canuck (@BeantownCanuck) reported

    @Fidomobile @FidoSolutions That’s a pretty good deal, a lot better than the cell phone service that people actually pay you for but you don’t actually provide.

  • YashChahande Yash Chahande (@YashChahande) reported

    Hi Team, @Fidomobile I have been in contact with Fido Team regarding the bill issues I have. No customer assistant is available to talk. I was promised a bill of $27.5 Per month, By winback team. But my bill keeps coming to $37.5. Apart from that additional expenses are piling

  • rao_nelapati Nelapati Sivakoteswara rao (@rao_nelapati) reported

    @Fidomobile 1/3 Hi everyone, I am a student who lives on a tight budget and I took Fido service soon after landing in canada with my friends suggestion and I used to have a add on of 1000 international minutes for 3 dollars. One day fido offered me IPhone and I took it.

  • saintlittt lalit (@saintlittt) reported

    @candacekellyto @Fidomobile SAME here my internet (data) has been acting up and I don’t find it acceptable I’m paying for something that isn’t working! I’d like a 60$ refund when I call ur customer support line I get hung up on or left on hold without updates about where I am in queue to speak to some1 😡😤