Fido

Fido Outage Report in St. Paul, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. Paul, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Paul and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. Paul, Alberta 11/15/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • DawnsCans Dawn Guy (@DawnsCans) reported

    Hi @Fidomobile why am I unable to make a payment via your app? It’s interesting that you started pushing preauth payment and now I can’t process without issue. Yes I’ve called. #cellphone #fidocanada #fixyourapp

  • ChrisGotSniped 𝗖𝗛𝗥!𝗦💯🐳🦈💫 (@ChrisGotSniped) reported

    @luvharabella @Fidomobile I did that, still not working 😞

  • Chakradhaar16 Chakradhaar (@Chakradhaar16) reported

    @Fidomobile Pl confirm how are you compensating for outage on Apr19, i have 2 numbers 6477850064 and 6478770064 , got the new bill with no credits whatsoever..You guys are crooks!

  • dwnebrwn Dwn Brwn (@dwnebrwn) reported

    The retention person I just spoke to @Bell just said she knows they’re expensive, but I’m paying for the customer service experience just before she said “guess I can’t help you and we’re done here?”... great service. Off to @Fidomobile I go!

  • Craig17981815 Craig (@Craig17981815) reported from Hamilton, Ontario

    @Fidomobile what gives . I have 6 lines and home internet with you guys been with you for years and trying to get any type of early loyalty upgrade is horrible. Loyalty says they can't do absolutely anything for me . Guess its time to bring my lines over to tells one by one

  • grizzwaldz Grizzwaldz❎ (@grizzwaldz) reported

    @StarlinkPage having an issue with my mobile provider @Fidomobile charging me long distance calls in a zone where there is NO CELL SIGNAL and they're using my starlink WIFI connection to charge me :) They claim since my SIM card is still used, they can bill me. Correct?

  • grizzwaldz Grizzwaldz❎ (@grizzwaldz) reported

    @Fidomobile The most interesting piece was when your Customer Service rep said I needed to have it in AIRPLANE MODE when making wifi calls :) I would like to remind you that your website does not say that ANYWHERE. If that's the case, please send and updated link to your billing protocols.

  • Springboardpa1 Radical Self Acceptance - Performance Coaching (@Springboardpa1) reported

    @Fidomobile what is fido doing for customers who were negatively impacted by the service outage? I have multiple phones & internet with you.

  • meghandeirdra Meghan Harris (@meghandeirdra) reported

    Absolutely ridiculous! In the state we’re in, in the middle of this pandemic, working from home being told by @Fidomobile that someone can’t come fix the internet for TWO WEEKS?!?!!!! As a customer with @Fidomobile @FidoSolutions for over 10 years, this is disgusting service!!

  • kmwhitter Keith W (@kmwhitter) reported

    @Fidomobile @FidoSolutions When you want to save an old Fido phone from the landfill to reuse on another service but the operator won’t unlock it. Terrible customer service from a 20 year customer. 90 minutes on chat without success. Isn’t it the law they unlock phones.