Fido outages and service status in St. Paul, Alberta

Problems in the last 24 hours in St. Paul, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. Paul, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Intrepid Critic (@Who_knewit) reported 7 minutes ago

  @Fidomobile please switch me back to LTE. This switch to "5G" has made my phone slower, everything takes longer to open, chatgpt takes forever to give answers now. Podcasts just stop streaming as I randomly lose service. Switch us back, 5G isn't ready and it sucks.

• 
  Shrikant Gupta (@Shrikan15918909) reported 10 minutes ago

  @Fidomobile @RogersHelps @FidoSolutions You guys are trouble makers. I was at peace after leaving, but you brought me back with false promises—no hotspot, no free US calling. And no one is calling me back, which is disappointing. Fix this ASAP or I’ll move back to my old provider

• 
  Jo (@Jo39908254) reported 13 minutes ago

  @Fidomobile Hello I have a hard time to talk to a person or reaching you by email I canceled my account in November 2024 and you owe me $5 since. I was told I would get a cheque in June 2025 but I never did I’ve been trying to make a contact since but it’s unsuccessful

• 
  Benn Prend (@BenPrendergast) reported 13 minutes ago

  The @Fidomobile customer service is probably the most god awful chat/phone line I’ve ever experienced. And I worked for be. Guarantee I’ll get a tweet back faster than their callback request.

• 
  Ian Kendall (@ianserena2045) reported 18 minutes ago

  @Fidomobile Fido is down in manitoba cant make calls or receive cant text and no data bill is fully paid cant get to speak to a person at fido its been down for over 2 hrs now

• 
  Masih (@masihhaha) reported 19 minutes ago

  @Fidomobile it’s sickening the garbage service you provide to your customers. You should be ashamed of the terrible and trash support system you have. All this money you charge for absolutely ******* nothing.

• 
  Catching the Lies / Candidate for Prime Minister (@LaylasWorld2) reported 20 minutes ago

  @Fidomobile @carlycahcah that is BS i have tried too get a call back numerous times!!!!! never call when scheduled. what the hell kind os service is this????? How come we cannot get onto the site?

• 
  cleantecher (@cleantecher) reported 25 minutes ago

  @lynn130415 no one @Fidomobile dosent let u cancel ur phone plan then @Rogers threatens u with credit score issues and then eventually ur phone is cut off. then they offer u deals for how much little they r willing to settle with u when u wanted to cancel the plan before accumulating charges

• 
  Devin Riegle (@deriegle) reported 26 minutes ago

  @tearingItUp786 @Fidomobile It feels like people implemented this on day one of ChatGPT launch and never improved it from some alpha software It’s just an excellent example of tech debt at this point (we’ll fix it later and nobody does) I haven’t found a automatic chatbot experience I actually enjoy

• 
  Juan S S (@JSebastianS88) reported 32 minutes ago

  @Fidomobile any support available if the call drops?