Fido

Fido Outage Report in Stratford, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Stratford, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Stratford, Ontario 01/31/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (32%)

    Internet (32%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • ankit9648 ankit (@ankit9648) reported

    @Fidomobile @FidoSolutions very bad resolution of Issue with set up service !!! And neglected answer by Supervisor from fido- Nova Scotia -KELLY. Stop giving tempting call to old customers if you not want to give them what you offered. And have Courage to investigate!! Shame !!

  • kerryvarma Kerry Varma (@kerryvarma) reported

    @Fidomobile Your customer service is APPALLING. The Ask Jack so called live chat is confusing, I’ve tried Twitter DM and no response from Fido. Currently on hold for almost an hour when told the wait time was approx 15 mins. Been a customer for 8yrs…

  • the_ksphoto KS PHOTO 📷🇨🇦 (@the_ksphoto) reported

    Hey @Fidomobile just signed up yesterday & having some issues. Tried calling 611 & while sitting on hold the call just ended. So....

  • danwoo91 Dan Woo (@danwoo91) reported

    Shoutout to @Fidomobile customer rep, she took my needs into consideration and turned it into a very satisfactory experience. When companies value their long time customers, they get loyalty in return. 👍👍

  • ZekeFumbles De'struggle (@ZekeFumbles) reported

    @Fidomobile all I want is to view my bill… but I can’t cuz I can’t sign in… Why can’t I sign in? Says my email doesn’t match in your data base… weird I had emails from fido so you know it exist So why can’t I change my password AND WHY IM I WAITING AN HOUR TO TALK TO YALL!

  • 9_6_nick Nishant (@9_6_nick) reported

    @Fidomobile none of your customer care people are helping me out. Can you tell me what should I do?

  • OttawaBrownGuy Mud (@OttawaBrownGuy) reported

    @Fidomobile what's the ETA on getting 5G? You're promoting and selling 5G compatible devices but don't have 5G network.

  • ForMyBro37 Markus (@ForMyBro37) reported

    @Fidomobile 3 hours on phone . Missed out on Black Friday promotions and AirPods. Been a customer for over 5 years. One of the most unpleasant Black Friday experiences and a waste of a day in a very long time. Thanks for all the problems Fido.

  • SaturnsOwn Enceladus (@SaturnsOwn) reported

    @Fidomobile Internet not working and customer care wait time is 45+minutes. Insane. Spend hours just to speak to the customer agent? What is this 1960s?

  • _ricksen Rick Sen (@_ricksen) reported

    @Fidomobile @FidoSolutions There are some bad eggs in your Fido Montreal Chat support team. Blaming the Customer without proper due diligence and abruptly ending the chat is something I haven't seen done in a long time. Hope your Managers take heed #PoorCustomerService