Fido

Fido Outage Report in Stratford, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Stratford, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Stratford, Ontario 11/18/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • SSSambora Sandy Saragoca (@SSSambora) reported

    @Fidomobile All that was done- 2 calls to your customer service dept. I was told that this was unfortunate, but I would still have to pay. Will definitely be looking to switch providers. Very poor customer service.

  • D494857D Callum D (@D494857D) reported

    @Fidomobile I'm not waiting days to set up a stupid appointment to talk to someone that's absolute nonsense, all these big corporate companies need to stop with this useless AI shite

  • Har24242 Har2424 (@Har24242) reported

    @Fidomobile Extremely worst customer service I need to call fido urgently but no live agent I have scheduled a call back really? and also it takes two days

  • SSSambora Sandy Saragoca (@SSSambora) reported

    @Fidomobile so if a client calls Cust service& is told he can’t be helped after being charged for roaming incorrectly. I reach out on X because he has no social media, and am told he can be helped if he posts on social media?! Seriously?

  • DarrenDating Coach D (@DarrenDating) reported

    @Fidomobile you would actually have more clients if your customer service was actually reachable. Should I take my business to Bell?

  • missey_em missey em (@missey_em) reported

    @Fidomobile Beyond frustrated trying to connect with a customer service rep. The automated service is designed to not have the customer be able to speak to a human.

  • Ice_nor_summer 어름 (@Ice_nor_summer) reported

    @Fidomobile I arranged a callback for 9:00 AM today, but I did not receive any call. I haven't used phone calls or text messages since I left Canada a few years ago, and now I really need to cancel my service. This situation is very frustrating for me.

  • SSSambora Sandy Saragoca (@SSSambora) reported

    @Fidomobile why tell me to contact you privately? I DID- I was told sorry, but no can do to reverse roaming charges for a country I was never in.

  • dayunto Dale N. (@dayunto) reported

    What on earth is going on @Fidomobile @FidoSolutions The app is not working, I can’t access my account, I can’t find a live service agent. Apparently no call back for three more days possible? Got a massive charge on automated billing and I can’t even find out what it is!

  • jaffomtl Jeff Stephens (@jaffomtl) reported

    Incredible! I have switched to @Fidomobile a couple hours ago speaking to someone on the phone and now there seems to be a problem and it’s impossible to reach anyone!!! NOT A GOOD START