Fido

Fido Outage Report in Stratford, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Stratford, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Stratford, Ontario 12/05/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (43%)

    Internet (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @HocKeysidhu @Fidomobile They don't always waive the charges if assisted by customer service. Sometimes they have promotions to waive them. Those promotions might only be store specific as well. If that store didn't enter the proper code to waive the fee, you might need to return to that store.

  • __sushiboy Sushiboy (@__sushiboy) reported

    @canucksedins SAME HERE just got my bill. SAME FULL PRICE without a single credit.. how pathetic when their services went down for 2 days and have the ***** to charge full amount @Fidomobile

  • Nwankw00 Uche (@Nwankw00) reported

    Fido is literally the worst service and have the worst customer care @Fidomobile idc idc I’ll see you tomorrow

  • karencwv Karen Verbeek (@karencwv) reported

    @craselrau @Fidomobile @Rogers Having to buy the extra data because of the outage at our data is such an insult. Here customers, pay for our mistakes on the day of and again!

  • dapoluwaseyi Yitzhak (@dapoluwaseyi) reported

    I didn't receive any compensation from @Rogers @chatrmobile @Fidomobile for the outage.

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @HocKeysidhu @Fidomobile That 2-3 billing cycles is only after the verified the referral. Are you aware there are stipulations with the program? For example, if the referer had not been a customer for 30 days, they wouldn't be eligible to refer.

  • thetamoonshots John Wick (@thetamoonshots) reported

    @Fidomobile Your customer service is just awful. Your phone number sends me a text to then do chat on line with ai bot then FINALLY gives me live chat but still no ability to talk to someone!!!!???? ARE YOU INSANE????? I'm dumping FIDO immediately after paying off my phone.

  • VIVIIXIV_ J. (@VIVIIXIV_) reported

    .@Fidomobile can you confirm that you’re still giving out bill credits for the outage and NOT additional data? Why am I hearing we’re getting an extra 5 gb instead?

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @HocKeysidhu @Fidomobile That reply was in response to your post about *returning to Fido. BTW, Bell also has a 'Resume a cancelled service' fee (see link in other reply)

  • manindergill77 Maninder Gill (@manindergill77) reported

    @Fidomobile @FidoSolutions I dont see the july outage credit on my August mobile phone bill. How to get the outage credits?