Fido

Fido Outage Report in Stratford, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Stratford, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Stratford, Ontario 12/21/2025 00:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (42%)

    Internet (42%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • bbold_honest AGK (@bbold_honest) reported

    @FidoSolutions @Fidomobile @FidoSolutions i have provided all the information via DM as req and it has been 5 hours with no response. Could you help me with my request

  • beacoolbro Dee (@beacoolbro) reported

    @Fidomobile Is there just anyone who can reply the message or answer the call? I have a problem, and I called the support number and left messages through social media but got no response yet. The service is just so bad.

  • artlifedesigner artlifedesigner 🟪⬜️🟩 🚺 💚💙🎶 🇬🇧🇨🇦 🎭☯️♻️ (@artlifedesigner) reported

    @Fidomobile Yup just spoke to customer retention which confirmed that the corporate evil overlords have tied the hands of staff to fix any billing problem by creating a strange workaround that returns my money in 6 months, pfft. I’m so NOT surprised that you’re keeping my money 6 months

  • Claudia85301842 Claudia Garcia de la Huerta (@Claudia85301842) reported

    @Fidomobile I’ve been on hold for more than 30 minutes!!!! What gives? I bet if I phoned sales someone would pick up right away. My mom, who is on my account, received a message saying her phone was going to be shut off today. What is the issue here????

  • Mayank4685 Mayank Bhargava (@Mayank4685) reported

    @FidoSolutions @Fidomobile no way to connect with fido customer care. Chat unable to connect to customer care and phone are 3 hrs plus wait time. Can someone from the team care to contact?

  • bhumipatel1196 Bhumi Patel (@bhumipatel1196) reported

    @Fidomobile I am trying to call you from last 3 days but no one responding. I bough your service 2 weeks back after coming to canada 1st time.I trust u but I feel bad that I choose you as provider after seeing black friday deals.I feel cheated by you. This thing I didn’t expect

  • princeenaraa King Nara 👑 (@princeenaraa) reported

    Hi @Fidomobile, it's been almost 24 hours since I Dm'd but no one has gotten back to me. I'm unable to get through via call or chat either. Please help 🙏🏽

  • NataliaDiaz_D Natalia Díaz (@NataliaDiaz_D) reported

    @Fidomobile has charged me wrong twice. Been on the phone for 3 hours and no one answers. What am I supposed to do? Keep paying more for a service that barely works???

  • Amiroofir Amir Firooz (@Amiroofir) reported

    Why do I have to wait many hours to speak to any of your so called customer services reps? Horrible customer service @Fidomobile @rogers

  • beacoolbro Dee (@beacoolbro) reported

    @justlauralove1 @Fidomobile Fido technicians seem quite confused. They don’t understand my question and have no solution either. I have sent many messages, but I don’t think they really know what my question is.