Fido outages and service status in Sturgeon Falls, Ontario

Problems in the last 24 hours in Sturgeon Falls, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sturgeon Falls, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dimy Da Plug (@dimydaplug) reported 7 minutes ago

  @Fidomobile you guys are the worst! No live support, only call back requests with no actual call back. I need to link my accounts and have been trying for weeks. I will switch over to a new company if I don’t get this resolved asap!

• 
  Pete (@floofydoofbkup) reported 8 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  liane bisaillon 🇨🇦 (@Lianebisaillon) reported 9 minutes ago

  @Fidomobile lately on my cell people can't seem to hear me properly.They say it sounds like I'm underwater, far away or words are missing. I phoned your customer service & they'll help me Wed at the earliest. You call that customer service? Unimpressed

• 
  Sandra A (@Sandy_DEWfan) reported 12 minutes ago

  @Fidomobile hey Fido thought when there’s an outage my cell should work. Barely does with this @rogers outage today. One bar and I have tons of cellular data. 😡😡😡😡 funny it works here on x go figure!

• 
  Rizwan Mohamed (@riz_mohamed) reported 13 minutes ago

  @FidoSolutions @Fidomobile used to be the best Now #fido is terrible. I have an issue and need to wait until Wednesday for a callback. #worst #CustomerService

• 
  Kevin ⚜️ Dorfer (@kevindorfer) reported 14 minutes ago

  Hey @Fidomobile, just landed back in Canada after a month in France and... guess who's pissed? I have this line with Fido, calls and texts only, since my data come from my other sim, French plan. No worries, I'd think. Wrong. They slapped me with $108 more—turned out, every time someone rang my Canadian number and it went straight to voicemail, boom, $18. Six times. Even though I never answered... anyhow, it's insane and next level greedy! My previous line was with @Bell and they never did this crap.

• 
  Devesh Rajarshi (@devesh_rajarshi) reported 14 minutes ago

  @Fidomobile Hi! I've been trying to connect my FIDO phone number to any one of the local Indian networks but haven't been successful. I've enabled FIDO Roam, purchased a travel pass, and tested every roaming setting on my phone, but I still can't connect to a local network.

• 
  Silent Eyes (@ryanavi21) reported 15 minutes ago

  @Fidomobile @CBC @CP24 Dear Fido! Your customer service was best till few yrs back. Now, it's worst among all. To get hold of customer service, one has to wait almost a week. What a pathetic service..... I guess Bell is far better.... SHAME....

• 
  Vaibhav Panwar (@2vpvp) reported 15 minutes ago

  @Fidomobile I requested a call back from customer care, even after one hour of scheduled time. No one called me. What should I do?? #fido

• 
  Aephraim Steinberg (@QuantumAephraim) reported 16 minutes ago

  @FidoSolutions @Fidomobile ChatGPT seems correct: "What you saw is not accidental: AskJack has hard stop conditions. . .: Pushes a canned message. . . Disables input to prevent further escalation Repeating “agent,” “human,” or “callback” does not override this..."–@Fido has PROGRAMMED it to REFUSE to help.