Fido Outage Report in Summerside, Prince County, Prince Edward Island
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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E-mailProblems in the last 24 hours in Summerside, Prince Edward Island
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Summerside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (47%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (2%)
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Total Blackout (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Nyko
(@BrentNyko) reported
@Fidomobile Can't stand new cust service. I have a tech support issue, Fido MAKES you select a call back date/time that is almost always the next day and "only 2 slots" left if same day. I have no service and I am FORCED to wait!?! Where is the queue to wait on phone? UNACCEPTABLE!!
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Assiduous
(@MrsC72) reported
@Fidomobile 1st time - nobody called 2nd time - "Our system is down please call back tomorrow" 3rd time - after speaking for 45 mins, "Our system is down please call back tomorrow" There is 0 satisfaction, 0 resolution, & seems like 0 effort given by Fido.
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Seba-RVR
(@seba_rvr) reported
@Fidomobile I need to speak with a support agent. The chat is telling me to call 1-888-481-3436, but when I call that number, they say they're having trouble coordinating to call me back. Can you help me?
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Kevin Michael
(@Kevinmichaelt) reported
Hey @Fidomobile I set up pre-authourized payments but you didn’t charge me and now my account shows past due. And you no longer have human customer service… What the hell?
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Assiduous
(@MrsC72) reported
@Fidomobile What we need done to the account can't be done on our end, it must be done on Fido's end of things. I need a phone number to reach a live customer service agent/supervisor/manager. The appointment call back has been a failure 3x now. Need a solution other than call back.
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Kevin
(@sierralad) reported
Absolutely piss-poor service from @Fidomobile. Charged me $75 for a device on 3g when it's 4g compatible, assured me it could be credited when it appears on my bill, then refused to credit me when it did.
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AudRey
(@reyaudd) reported
@Fidomobile Still "having trouble" scheduling a call-back. I'm getting really frustrated! :(
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Rahul
(@LatharRahul) reported
@Fidomobile Your agent just called me and signed me up for a plan. I left fido ago 2 weeks and now you signed me up again with false information. I am really not happy. I need a resolution asap
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Keith Watts
(@atKeithWatts) reported
Absolutely disgusted by the way @Fidomobile and @PurolatorHelp have handled my delivery. I've been told apparently since Fido is sending me a phone and forgot a simple apartment number, Purolator can't deliver it and neither party will fix it.
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Dhaval Mehta
(@idhavalmehta) reported
@Fidomobile fed up with your customer support. I am unable to update my billing address in the app or website. System cannot find my address. Contact support and the IVR says it can be done online. How do I update my address now?