Fido

Fido Outage Report in Sunderland, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sunderland, Ontario 03/28/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (28%)

    Internet (28%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • 2076ckm10 Bear Dog (@2076ckm10) reported

    @Fidomobile we have been trying for several days to cancel our contract with Fido Mobility. We cannot connect with an agent and we can not cancel in store. They will not call us back when we schedule a time. Roger's even hung up on us! Anyone have any suggestions?

  • skimzyyy RoYan (@skimzyyy) reported

    @Fidomobile @Fidomobile what the hell is happening to your customer service contact line? Wait time is almost an hour without a call back. Also, I want to suspend my account for a while.

  • act4sp Act IV (@act4sp) reported

    @Fidomobile why do you force people to switch to 5G for home phone service ‘at no additional cost’, then proceed to charge $85 for the change and hang up automatically when customers call support due to ‘high call volumes’?

  • SeanHanleyTO Sean Hanley (@SeanHanleyTO) reported

    @Fidomobile How do I get some customer support with a phone that I ordered weeks ago. After better part of an hour on the phone I’m told it’s out of stock, but now I cannot even cancel the order. Please either provide the phone or remove the order from my account.

  • CamCrookston Cameron Crookston (@CamCrookston) reported

    @Fidomobile You suspended the service of my 79 yo mothers cellphone without notice and when I call for supper your lines are so busy you can't even schedule a call back because your lines are so busy your automated system just hangs up on me

  • saurabhmkj Saurabh Mukherjee (@saurabhmkj) reported

    @Fidomobile then? what’s the solution? are we gonna get the usual customer support?

  • saurabhmkj Saurabh Mukherjee (@saurabhmkj) reported

    @Fidomobile - No budget for customer support? Only IVR and if you need to talk to specialist, call back appointment only after 2 days. And for any reason if you miss that call, schedule another again after 2 days? #fidosucks

  • 2076ckm10 Bear Dog (@2076ckm10) reported

    @Fidomobile 2 weeks we have been trying. 2 weeks. Storms are not allowed to cancel.

  • 2076ckm10 Bear Dog (@2076ckm10) reported

    @shwetamenon20 @988Canada @Fidomobile How did you finally get it canceled? We are having the same issue. Any advice would be awesome.

  • SeanHanleyTO Sean Hanley (@SeanHanleyTO) reported

    @Fidomobile So is anyone going to help out?