Fido

Fido Outage Report in Sunderland, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sunderland, Ontario 12/09/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • priyankack08 priyanka (@priyankack08) reported

    @Fidomobile Hi, I really need urgent support from the Fido team. I am a student from India, brought sim on 4th Sept and paid 1st-month bill. The New Oct 5th invoice shows a $101 amount which is surprising, I checked the bill I got charged $48 extra with additional call charges.

  • TheAliBoi1 Jojomojo (@TheAliBoi1) reported

    @Fidomobile I love how Fido does one thing right and makes their service better in one aspect and then goes right ahead to take 492 steps back that puts them way behind everyone else. I just need to speak to a human being, why do I gotta jump thru a million hoops?

  • chai_saga TEA TIME (@chai_saga) reported

    @Fidomobile - Unable to contact to customer care as bot is always disconnecting asking to check with fido chat support. i was told i ll be contacted in 48 hours snd it has been 4 days without a call back.

  • traejw Tanya J (@traejw) reported

    @Fidomobile how do I contact customer service via phone call without waiting in a chat for 45 min?

  • bhumipatel8858 Bhumi (@bhumipatel8858) reported

    @Fidomobile such a worst customer service provider i have ever come across #ontariocanada

  • NobodyHearAtAll NoBody (@NobodyHearAtAll) reported

    @Fidomobile -When I was shifting from your service, there was a miscommunication and I paid bill of $3 after the due date. This has affected my credit score and as a newcomer it’s been bad.I would like to request on goodwill to please rectify this and please remove the missed pay

  • Behrad90199862 Behrad (@Behrad90199862) reported

    @Fidomobile @FidoSolutions Hi . I have a problem with my phone number. Can you help me please

  • sidd200970 Siddharth Salkar (@sidd200970) reported

    @Fidomobile Your service sucks!, waiting more than hour just for addition of an apartment number and tower number on my address which your system can register in...

  • JoshDehaas Josh Dehaas (@JoshDehaas) reported

    @_craigmcfarlane My other customer service nightmare was with Bell. Years of problems that ended with Bell telling me they’d send me a cheque that never came. Switched to @Fidomobile and have had flawless customer service going on a decade. You’d think these companies are all the same but no.

  • priyankack08 priyanka (@priyankack08) reported

    @Fidomobile I need help removing the Fido connection. From day 1 I have been cheated. A girl who was selling a sim at the airport was assigned to a higher cost plan of $53 though I told her I need $45. It's not fair for students to pay a $101 phone bill for a month .