Fido

Fido Outage Report in Sunderland, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sunderland, Ontario 12/28/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Nahiem98 Nahiem (@Nahiem98) reported

    @Fidomobile The app not working.

  • IshtpalSingh18 Ishtpal Singh (@IshtpalSingh18) reported from Brampton, Ontario

    @Fidomobile I am using Fido and the Fido customer service are saying to go to third party for the solution, as if give money but go ask someone else for solutions.

  • swankyangelb Joyce Youth (@swankyangelb) reported

    @FidoSolutions @Fidomobile your network sucks. I've not had any service for over 4hrs now. I can't call and no one can reach me. I'd be moving to a better service provider cos I can't imagine all the missed opportunities I'll have because people can't reach me.

  • MohitChhabra_ Mohit Chhabra (@MohitChhabra_) reported

    @FidoSolutions I want to get my matter investigated, looks like someone is lying and customer service is not of much help. @Fidomobile @FidoSolutions

  • rvidecak Rob Videcak (@rvidecak) reported

    @Fidomobile I accepted a plan upgrade for the same cost as the previous. No mention that any existing discounts would be cancelled. Very misleading. Buyer beware. Unhappy customer.

  • misridhruv Dhruv Misri (@misridhruv) reported

    @Fidomobile I just need the internet fixed. Its been going on for 4 days and I don't what's the update. In today's world where everyone is working from home I feel it's unacceptable to not be able to fix an internet issue for 4 days now. Can someone please get on it..

  • Daniil71299484 Daniil (@Daniil71299484) reported

    @Fidomobile They charged me & $90 for home internet and all of a sudden put my account on hold And no one can’t get it back I list the opportunity of making almost $8000 since this issue

  • fxmarketingbc Norm W (@fxmarketingbc) reported

    @Fidomobile Today I had the worst customer service experience with 2 different Fido representatives in my 15 years that I have been a Fido customer. I would not recommend or refer a friend to Fido under any circumstances.

  • Yad2313 Yadnesh Raut (@Yad2313) reported

    @virginmobileCA worst service.. after offering a plan which was suggested by virgin representative.. called back and said they cannot give the plan.. Please move to @Fidomobile or @RogersMobileCa

  • misridhruv Dhruv Misri (@misridhruv) reported

    @Fidomobile Well if that was working I wouldn't have to be here. It's surprising how no one wants to take responsibility to fix this because it is one small retail customer. If it was a big business this wouldn't be happening.