Fido

Fido Outage Report in Sunderland, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sunderland, Ontario 03/13/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (64%)

    Phone (64%)

  2. Internet (24%)

    Internet (24%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • VenLove_ VenLove (@VenLove_) reported

    @RogersHelps @Fidomobile FYI although you said you are proactively crediting customers for the outage at a value of 3 days, my recent bill is not reflecting this. Am I surprised? No. Do I have to call in and waste over an hour on hold now? Yes. Another Fail? It never ends.

  • Rat11j Rat11j (@Rat11j) reported

    Hey @FidoSolutions @Fidomobile how come when I look at plans offered for ME the 12GB plan is $65 (what I'm paying now) but a NEW CUSTOMER for a BYOP it's $52?? Shouldn't I, a loyal customer for YEARS be getting the better deal? Or at least the SAME? Thanks.

  • YashChahande Yash Chahande (@YashChahande) reported

    Hi Team, @Fidomobile I have been in contact with Fido Team regarding the bill issues I have. No customer assistant is available to talk. I was promised a bill of $27.5 Per month, By winback team. But my bill keeps coming to $37.5. Apart from that additional expenses are piling

  • saintlittt lalit (@saintlittt) reported

    @FidoSolutions @Fidomobile My internet (data) has been really poor lately i don’t feel comfortable paying for a service that isn’t fully working! I was almost stranded in a different city last month because I could not call myself an Uber because my data was not working everything im out it don’t work!!!

  • duraidali Duraid Hassn (@duraidali) reported

    Out side the country and my @FidoSolutions roaming is not working. @Fidomobile please help. I tried reset, restart the phone but no use

  • microfauna Naomi (@microfauna) reported

    @Fidomobile hi there your call back feature doesn’t work no matter how many times I try the call back feature it goes straight to voicemail. Is there a way I can call directly customer service I don’t mind being on hold for a bit

  • ektamanocha24 ekta manocha (@ektamanocha24) reported

    @Fidomobile Bad customer services!! No customer support! Disappointing!!

  • JaskaranParmar_ Jaskaran Parmar (@JaskaranParmar_) reported

    @Fidomobile need urgent help, please check dm

  • candacekellyto Candace Kelly (@candacekellyto) reported

    Hey @Fidomobile do you care about the safety of your customers? Leaving a single woman stranded on another country and in a potentially life threatening situation and you want to deny me a $60 credit because you want to charge me when I had no service??

  • SDerrel Derrel (@SDerrel) reported

    lol, my @Fidomobile #HomeInternet is down again. What a joke. @Rogers