Fido

Fido Outage Report in Sunderland, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sunderland, Ontario 12/06/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • PugilisticUnit JustSomeDude (@PugilisticUnit) reported

    @Fidomobile Why am I being billed $16.95 for a tablet I was told was charge free? I tried calling and was on hold for an hour. Drove to a FIDO and they said they can’t make any changes as it has to be done over the phone. FIDO…you’re terrible.

  • akshatmarya akshat marya (@akshatmarya) reported

    @Fidomobile I bought the new Iphone13 during Black Friday sale and within 30 days the price has dropped by 17$/mo on the same phone during boxing week! Customer care said they can’t do anything. I’ve been a loyal customer for many years but this feels like cheating, please help

  • SarahBartok Sarah Bartok (@SarahBartok) reported

    @JeffTeravainen @Fidomobile @Bell They’re allllll terrible. So sorry you’re going thru this. Talk about frustrating.

  • christinayoub19 Christina (@christinayoub19) reported

    @FidoSolutions @RawatBhoomi @Fidomobile Your internet has been slow these past few days, my friend is with Rogers and she’s having the same issue. I can hardly send a WhatsApp message, it’s extremely slow.

  • shivangigaur_ shiv (@shivangigaur_) reported

    Honestly I cannot even begin to explain how terrible Fido is from every single angle. They honestly steal hundreds of money from you, hoping you do not notice and then take MONTHS to return it. @Fidomobile @FidoSolutions Absolutely disgusted with your company. Give me my $ back.

  • Kor_Rye Koray (@Kor_Rye) reported

    @Fidomobile I had 1.89 gb of data left when I checked 15 minutes ago, I was just listening to some music now for about 15 minutes (this uses about 0.5 gb in five hours or so) and got a message saying data is finished and has been paused. That’s not possible, please help with this

  • rachita1805 Rachita Batra (@rachita1805) reported

    @Fidomobile Hi Team, I've been using your services on roaming network for a month now. Everytime my phone restarts, I'm charged a roaming fee. Happened twice so far. Could you please revert the charges as I feel these shouldn't be there as I have not made any calls/text/data.

  • nikitadadlani Nikita Dadlani (@nikitadadlani) reported

    @Fidomobile I am having a horrible time with Fido. Have 1 number, but 3 bills and all incorrect. I've wasted most of my holidays calling or in store. Please send help?

  • banansos Benjamin Banansos (@banansos) reported

    @Fidomobile To discuss 20 dollar discrepancy 2-hour wait What an excellent customer service Don't blame your contact center, guys. They are still getting minimum wage, and you guys make millions. Please continue make millions don't even bother about customer service

  • Himkack Himanshu Kackar (@Himkack) reported

    @Fidomobile @FidoSolutions Your service is very poor. For the past week there have been multiple internet outages at me place. If you want to complain really time is more than 2 hrs. This is the level of costumer service.