Fido outages and service status in Sunderland, Ontario

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sunderland, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anonymous (@1111SpiritualBb) reported 5 minutes ago

  I have NEVER had such a negative experience with a phone company as I am having with @Fidomobile THE ABSOLUTE WORSTTT COMPANY !!! WORST CUSTOMER SERVICE - WORST EVERYTHING

• 
  Kirito96 (@kirito_9668) reported 10 minutes ago

  @Fidomobile your AI is ****!!! I'm having issues with the phone no longer detecting my sim intermittently everyday and you dumb AI can't send me to technical support. It's wants me to schedule a call and keeps on asking about making a payment.

• 
  She. M. (@MusingsbyShe) reported 13 minutes ago

  @StephenPunwasi @TDotResident I absolutely loved @Fidomobile until I had an issue and couldn't get help, anywhere.

• 
  Faye 🙋🏻‍♀️ (@ffurdyk) reported 13 minutes ago

  @Fidomobile why are you charging 2x for Travel Passes - due to a KNOWN billing issue - but decline my case when I’ve spotted the obvious overcharge of $160 on my monthly bills? Appreciate an explanation.

• 
  Amal 🐈‍⬛ (@amal_arebi) reported 14 minutes ago

  @Fidomobile you’re the worst company to deal with have none whatsoever any respect for your customers please be careful Don’t sign up with this company you’ll only get headaches and lose your money 🤬

• 
  Chirag Jain (@Chi_raaag) reported 19 minutes ago

  @Fidomobile I am trying to PORT my number from FIDO to other carrier and your customer service(Aman) they are just disconnecting my call. Meanwhile you guys are just overcharging for nothing. If this is the thing i will escalate this issue and will not pay my bill.

• 
  Jo (@Jo39908254) reported 20 minutes ago

  @Fidomobile Hello I have a hard time to talk to a person or reaching you by email I canceled my account in November 2024 and you owe me $5 since. I was told I would get a cheque in June 2025 but I never did I’ve been trying to make a contact since but it’s unsuccessful

• 
  Dragon (@Carlosl68910473) reported 21 minutes ago

  @Fidomobile I will never use Fido again even after unsubscribing to their emails I did not want when I started my account they won’t stop harassing me I’m getting hundreds of emails every month **** you fido you pieces of **** 💩 it’s been years I’m done

• 
  ouss (@oussbou6) reported 25 minutes ago

  @FidoSolutions @Fidomobile I need to cancel a new line before they ship the phone, but I am unable to get a call before tomorrow. I called yesterday but he told me I had to call again on Monday, but I just received the confirmation of the order. Can you cancel it before it’s sent

• 
  Kv N (@KvEncela) reported 25 minutes ago

  @Fidomobile was signing for a new plan and as usual nothing worked , submitted license and photo then shows message need more information and a contact number shows that is not in service, bunch of incompetent…