Fido

Fido Outage Report in Sunderland, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sunderland, Ontario 12/17/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (43%)

    Internet (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • VishPatelAnand Vish Patel (@VishPatelAnand) reported

    @Fidomobile Internet is down in M9L1 are since early morning today, more than 8 hours passed. I had to take day off at my work from home office. When will it be restored?

  • MavenS13 maven🌸sekhon (@MavenS13) reported

    love when @Fidomobile @FidoSolutions say they’ll fix a problem in 24-48 hours but it’s been 4 days and still no resolution…

  • Abdel_Maghraby Abdelrahman EL-Maghraby (@Abdel_Maghraby) reported

    @Fidomobile - Some of the worst retention customer service experience ever. An account holder for 15+ years cant get a competitive plan like that of someone who has been on the account for 1 month. Please match your retention with accordance to your competitors. Its disappointing

  • bahalsinghrana Bahal singh rana (@bahalsinghrana) reported

    @FidoSolutions @Fidomobile One of the worst operator. Poor sales and customer solution service. Need a good operator plz suggest !!

  • VishPatelAnand Vish Patel (@VishPatelAnand) reported

    @Fidomobile Home Internet is down in M9L1 area since early morning today, more than 8 hours passed. I had to take day off at my work from home office. When will it be restored?

  • chev1867 Aleem (@chev1867) reported

    @Fidomobile Very shocked that after 17 years of being a loyal customer, your company didnt make an effort to keep me as one. Anybody got suggestions for a better service provider??

  • lambiejim Jim Lambie (@lambiejim) reported

    @Fidomobile, I've been a customer since you began. Just had the WORST customer service experience ever WITH A SUPERVISOR. Misleading sales agents and website info. Will be looking for other options after 28 years. @FidoSolutions @Rogers #fidomobile #fidosolutions

  • iGavinS Gavin (@iGavinS) reported

    @Fidomobile Fido Internet is down in Pickering , Ontario. Tech-support says estimated time of recovery is 11 PM. The outage started around 2:45 PM. Fido Internet almost never goes down so this isn’t a complaint just a notification :-). #fidointernet #fidooutage

  • jassimehar17 Jaswinder Singh (@jassimehar17) reported

    @Fidomobile Poor show of customer service FIDO, I have a case number C174030759, I have been wrongly charged on bill and there is no one who is helping and just sending automated response. Just switched to FIDO and feels like I made a terrible mistake.

  • WhileyBill Bill whiley (@WhileyBill) reported

    @Fidomobile 100’s of accounts have been hacked and you refuse to help the actual account holder. One of your staff has sold our information Shame on you. If your account was compromised. Pls contact me