Fido outages and service status in Sunderland, Ontario
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Sunderland, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sunderland, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Nav ID (@7Navid7kg) reported@Fidomobile I have been trying to cancel my phone service by calling your company multiple times. Each time I inform the representative that I wish to cancel my line, they hang up on me. This is unacceptable and reflects very poor service. Please address this issue asap
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Aephraim Steinberg (@QuantumAephraim) reported@Fidomobile What is wrong with your custserv? AskJack is 100% useless, then tells me to phone. On hold for 30 minutes, I go to AskJack to request a callback & it says "maybe I can help you first." When I say it can't, it says again "Call us at 1-877-331-9209" & disables typing.
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Dragon (@Carlosl68910473) reported@Fidomobile your garbage constantly spamming adds to my email canceling your garbage services you trash
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Devin Riegle (@deriegle) reported@tearingItUp786 @Fidomobile It feels like people implemented this on day one of ChatGPT launch and never improved it from some alpha software It’s just an excellent example of tech debt at this point (we’ll fix it later and nobody does) I haven’t found a automatic chatbot experience I actually enjoy
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Pete (@floofydoofbkup) reported@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
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CADUCEUS (@jason_czyk10) reported@Fidomobile go **** yourselves
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I Don't PC (@Hendy111) reported@Fidomobile why has it taken 7 phone calls so far, problem still not sorted out, for our Black Friday phone that never made it to us, was sent back to you, then cancelled and now you want to raise our monthly bill with no phone in hand yet. And we’ve been charged for everything.
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Adégòkè (@Adegox) reported@Fidomobile Your internal communications is **** and your customer service sucks! I don’t think it’s funny for you guys to keep calling and texting for an issue that is your fault!!
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liane bisaillon 🇨🇦 (@Lianebisaillon) reported@Fidomobile lately on my cell people can't seem to hear me properly.They say it sounds like I'm underwater, far away or words are missing. I phoned your customer service & they'll help me Wed at the earliest. You call that customer service? Unimpressed
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Chechimartinez (@chechimartinez) reported@Fidomobile @Rogers It has been impossible to contact a Customer Service person for either company Please DM as soon as possible