Fido

Fido Outage Report in Sunderland, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sunderland, Ontario 01/19/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (38%)

    Internet (38%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (2%)

    Total Blackout (2%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • iamshitanshu Shitanshu Shekhar (@iamshitanshu) reported

    @Rogers @Fidomobile Hey Fido, From where do you hire your customer service representatives? Putting call on hold is not always the solution. Worst customer service #fido

  • JesseChoo Jesse Choo (@JesseChoo) reported

    Tl;DR I used to be a @Fidomobile postpaid customer and now a prepaid customer to maintain my Canadian phone #. I am currently in the Netherlands and unable to call your prepaid 1-888 phone number from here.

  • BryanTamarah Tamarah Bryan - Blog (@BryanTamarah) reported

    I really don’t use this account much unless I would like to make a complaint. Unfortunately, that is the case right now, when I received a $600 bill from @Fidomobile today.

  • ForMyBro37 Markus (@ForMyBro37) reported

    @yapbang @Fidomobile They never take accountability. I’ve had the same problem. Ordered a Black Friday deal online and they messed it up and refused to honour the deal. 5+ years and I’m done. They like to give these generic comments on tweets like they care but don’t believe it. They don’t reply

  • ZacharyHilliar2 Zachary Hilliard (@ZacharyHilliar2) reported

    @Fidomobile has the worst customer service I have ever experienced. Been hungup on twice while waiting for a supervisor with no callbacks. Currently have wasted over 2 hours of my day trying to get a simple issue resolved. Save your money & shop elsewhere!

  • jashanrana JASHAN RANA (@jashanrana) reported

    @Fidomobile @FidoSolutions My new internet connction is not wrking for past 3 days. Tried to contact customer suport 3 times but been on hold for more than 1 hour each time. Tried live chat they disconnected it. Str people say they can book a technician appointment. Help please

  • Kumar_Andhra కుమార్ (@Kumar_Andhra) reported

    @Fidomobile Ordered a mobile phone and it showed me that I would get it in 2-5 days. Didn't receive tracking information and there is no way I can check it online. Terrible service this is!

  • xena_and_gabby PMac 🏳️‍🌈 (@xena_and_gabby) reported

    @Fidomobile Your Automatic customer service is horrible and waiting 2 hours for someone to pick up a phone or FORTY minutes for someone to answer a chat is ridiculous. Poor customer service. Finally got things wrapped up - but took waaaay too much of my time. D-

  • 20nims Peace (@20nims) reported

    @Fidomobile - I can’t believe that your customer service team is so buzy that it takes them almost 12 hours for chat support ?? #WhatAShame

  • nicolas_ll Nicolas (@nicolas_ll) reported

    @Fidomobile @FidoSolutions @RogersHelps My internet is down and has been for the past hour at least. Is there an outage in Toronto?