Fido Outage Report in Sunderland, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Sunderland, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (65%)
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Internet (26%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony J Krusinckas
(@AJKuinckas72) reported
@FidoSolutions @Fidomobile Schedule a call back? Dealing with that AI assistant is ridiculous. It's really simple. You sent the wrong phone. You would even have the recording of me ordering it with agent. Just fix this. It's your mistake. #ccts #CustomerSupportFail
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Surender Kumar
(@imsurenderk) reported
Hi, @Fidomobile, disappointed with the service & how issue is being handled. I have been using Fido for last 4 years and deserve better treatment. feel like being scammed. I hv ordered a device and got a faulty one. returned the device bt still forced to use a bigger plan
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Mitchell
(@Twizted_AD) reported
How bad is @Fidomobile doing that they ONLY schedule callbacks?! Embarrassing
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martha canuck
(@marthacanuck) reported
@FidoSolutions You know what? I’ve had it with @Fidomobile and @Rogers with the lack of “face to face” customer service. I’ve cancelled my account, even when the amount that I was billed was totally inaccurate. I will NOT recommend either of these companies to anyone. Thanks but no thanks.
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Kryss Kroniks
(@KryssKroniks) reported
@Fidomobile Twice now we have been charged roaming fees, from the US, yet we haven't left the country in 25 years. We've tried to contact them and were told we have to schedule a call back, three days later. WTF? Time for a new provider.
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💞
(@Jok_6_) reported
@FidoSolutions @Fidomobile no network😣! Is there an outage? Restarted my phone for a couple of times.
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Anthony J Krusinckas
(@AJKuinckas72) reported
@FidoSolutions @Fidomobile I want the phone I ordered. Samsung galaxy z fold 7. No @fido switched up the phone. Everyone double check your phones you may not have the one you ordered. I'm going to file a complaint with #ccts. Also contacting others about this. #customerRights
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Nyko
(@BrentNyko) reported
@Fidomobile Can't stand new cust service. I have a tech support issue, Fido MAKES you select a call back date/time that is almost always the next day and "only 2 slots" left if same day. I have no service and I am FORCED to wait!?! Where is the queue to wait on phone? UNACCEPTABLE!!
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AudRey
(@reyaudd) reported
@Fidomobile I am still getting Fido bills despite having a deactivated account. Because of the deactivated account, I cannot reach customer service by phone or through your chat AI. Please help me.
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Kevin
(@sierralad) reported
Absolutely piss-poor service from @Fidomobile. Charged me $75 for a device on 3g when it's 4g compatible, assured me it could be credited when it appears on my bill, then refused to credit me when it did.