Fido Outage Report in Sutton, Ontario

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Full Outage Map

Problems in the last 24 hours in Sutton, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (47%)

2. 

   Internet (37%)

3. 

   E-mail (8%)

4. 

   Total Blackout (3%)

5. 

   Wi-fi (3%)

6. 

   TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Saurabh Mukherjee (@saurabhmkj) reported 2 minutes ago

  @Fidomobile how do we make this complaint more official? this support model is unacceptable in any line of business. how do we make sure that this reaches the decision maker of Fido?

• Saurabh Mukherjee (@saurabhmkj) reported 3 minutes ago

  @Fidomobile are you a real human or a Bot with no real intelligence to understand customer requests? the whole complaint itself was about the struggle to reach the customer support.

• Bear Dog (@2076ckm10) reported 5 minutes ago

  @Fidomobile 2 weeks we have been trying. 2 weeks. Storms are not allowed to cancel.

• Saurabh Mukherjee (@saurabhmkj) reported 6 minutes ago

  @Fidomobile this is a completely unethical support model. call back can be provided as an option but shouldn’t be forced to the customers.

• وحشی (@iamkmpk) reported 9 minutes ago

  @Fidomobile @Fidomobile So we need “appointments” to activate our sim now? We can’t dial in to do that like with other carriers? Can’t afford that? I believe I made a right choice moving away from Fido. Poor user experience. Poor customer service.

• Saurabh Mukherjee (@saurabhmkj) reported 10 minutes ago

  @Fidomobile since you said you are real person, call back options are not for same day, it’s for after 2 days. that itself sucks. that’s the lowest level any company can go in terms of customer support. what happens if the call is missed for any reason, wait another 2 days & this goes on?

• Bear Dog (@2076ckm10) reported 13 minutes ago

  @shwetamenon20 @988Canada @Fidomobile How did you finally get it canceled? We are having the same issue. Any advice would be awesome.

• وحشی (@iamkmpk) reported 16 minutes ago

  Moved from @Fidomobile to other carrier and was lured back by the customer retention just to be disgusted again by the “customer assistance” when activating the sim. Why run a company if you don’t have the funds to assist customers?

• ʜ ᴜ ᴍ ᴘ ʜ ʀ ᴇ ʏ (@theonlyhumphrey) reported 16 minutes ago

  @Fidomobile in what world do you have to wait the next day for customer service support?????? Wth am I paying for?

• WTFisgoingon (@WTFisG0ing0n16) reported 18 minutes ago

  @Fidomobile What’s the number to cancel my account?