Fido Outage Report in Sutton, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Sutton, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (53%)
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Internet (32%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Pete
(@floofydoofbkup) reported
@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
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Aman Bhargava
(@Amanbhargava23) reported
@Fidomobile I AM BEING CHARGED EXTRA AS A FRAUD GOR THE SERVICES I HAVENT HIRED I NEED HELP
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Lina Serratos
(@CaroSerratos) reported
@Fidomobile I am close to phone rage at this time. How hard can it be to get human assistance and cancel my contract with you? This is precisely why I’m done with #Fido - the ridiculously expensive service too.
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LallyA
(@LallyAd) reported
@Fidomobile hi Fido trying to cancel some lines on Mya account call back is way to long
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Ammi jangra
(@jangra0215) reported
@CihadKeskin10 @Fidomobile Same issue, we are also trying to get in touch with Fido team but they are not helpful. @Cihad did you get any response from them?
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Pete
(@floofydoofbkup) reported
@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
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Howard Bailey
(@howardruns) reported
@Rogers @Fidomobile I called close to opening time at 9 am, when @RogersHelps agents are available, so there was no hold time. The last #CSR and supervisor, with whom I spoke, were both extremely helpful. She resolved one major issue. The supervisor even called me back, when I accidentally hung up, whilst switching to my Bluetooth headset. Here are my challenges: 1. I needed to escalate to her manager, when what I needed accomplished, was out of her scope. Your policy, does not permit that level of management to interface directly within users. 2. I am not a fan of self service options, for customer support issues. Additionally, my reasonable adjustment request requires a managers override. If it wasn’t available option in your system, the supervisor with whom I spoke, would have made the changes. 3. Your company’s policies placed me in this situation, in the first place. If you renewed the notes for the two interaction numbers that I provided, and all of my interactions with your CSR‘s during the past two months, you were able to confirm this.
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Pete
(@floofydoofbkup) reported
@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
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I Don't PC
(@Hendy111) reported
@Fidomobile why has it taken 7 phone calls so far, problem still not sorted out, for our Black Friday phone that never made it to us, was sent back to you, then cancelled and now you want to raise our monthly bill with no phone in hand yet. And we’ve been charged for everything.
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Masih
(@masihhaha) reported
@Fidomobile you are sick. You customer support rep at the retail store are disrespectful and provide 0 help and empathy. He has been losing money monthly by an account that is not for him but has his credit card on and no one can help us cancel this account. Scammers