Fido Outage Report in Sutton, Ontario

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in Sutton, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (65%)

2. 

   Internet (26%)

3. 

   Total Blackout (3%)

4. 

   Wi-fi (3%)

5. 

   TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Sandy Saragoca (@SSSambora) reported 5 minutes ago

  @Fidomobile so if a client calls Cust service& is told he can’t be helped after being charged for roaming incorrectly. I reach out on X because he has no social media, and am told he can be helped if he posts on social media?! Seriously?

• Har2424 (@Har24242) reported 9 minutes ago

  @Fidomobile That's not correct..we should talk directly to customer service any time ..if I pay my bill two days later are you guys won't charge me the interest? Then why do I have to wait for two days to talk with customer service

• Coach D (@DarrenDating) reported 12 minutes ago

  @Fidomobile you would actually have more clients if your customer service was actually reachable. Should I take my business to Bell?

• missey em (@missey_em) reported 12 minutes ago

  @Fidomobile Your automated system is NOT working when it calls customers for a scheduled call!!!!!!!!

• jay makinze ❼ (@Mr_Teekay) reported 14 minutes ago

  @Fidomobile ron, the keyword in my tweet is "emergency" you guys need to treat your customers better. it's not holiday season, and there's no national crisis. it shouldn't take 48hrs to speak to customer service at a telecoms provider. what should people in limbo do in the intervening time?

• missey em (@missey_em) reported 15 minutes ago

  @Fidomobile Beyond frustrated trying to connect with a customer service rep. The automated service is designed to not have the customer be able to speak to a human.

• missey em (@missey_em) reported 16 minutes ago

  @Fidomobile Your automated system is NOT working when it calls customers for a scheduled call!!!!!!!!

• Sandy Saragoca (@SSSambora) reported 18 minutes ago

  @Fidomobile All that was done- 2 calls to your customer service dept. I was told that this was unfortunate, but I would still have to pay. Will definitely be looking to switch providers. Very poor customer service.

• Canada First! (@Cesar_Alfonso) reported 18 minutes ago

  @Fidomobile arranged a callback with your retention department for 10:30am today. No one called. And then you wonder why I am considering cancelling my service?

• Har2424 (@Har24242) reported 24 minutes ago

  @Fidomobile Extremely worst customer service I need to call fido urgently but no live agent I have scheduled a call back really? and also it takes two days