Fido outages and service status in Sutton, Ontario

Problems in the last 24 hours in Sutton, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sutton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Evan (@evanoftheyukon) reported 2 minutes ago

  @Fidomobile I originally signed up because of their $27 plan for 80gb Can/US/Mex, overall a great deal. Thing is, the service is really bad in my area. I can currently get around 500mbps down with Bell where I live, and with Fido I consistently get 2-3, maybe up to around 20mbps. (2/21)

• 
  Franz Thomas™ (@FranzThomas) reported 4 minutes ago

  How is @Fidomobile an actual “tele-communications” company? 🤷🏾 how can you not be able to talk to anyone? I’m embarrassed to say I’ve been a customer for 20 years! 🤬 Their “Artificial Intelligence” is built off their “Actual Intelligence” so nothing works #IKNOWFRANZ

• 
  Silent Eyes (@ryanavi21) reported 5 minutes ago

  @Fidomobile @CBC @CP24 Dear Fido! Your customer service was best till few yrs back. Now, it's worst among all. To get hold of customer service, one has to wait almost a week. What a pathetic service..... I guess Bell is far better.... SHAME....

• 
  Dimy Da Plug (@dimydaplug) reported 6 minutes ago

  @Fidomobile you guys are the worst! No live support, only call back requests with no actual call back. I need to link my accounts and have been trying for weeks. I will switch over to a new company if I don’t get this resolved asap!

• 
  Morena (@_thiccmorena) reported 9 minutes ago

  @Fidomobile haven’t had my phone plan for a year and already you’re increasing the rate? Wtf. It’s been like 10 months since I switched to Fido. Tried to contact someone through chat but it seems only option is phone call. I’m deaf, I prefer taking to someone chat

• 
  Vaibhav Panwar (@2vpvp) reported 9 minutes ago

  @Fidomobile I want to have updates on my changes, so I tried calling multiple times and it never connects to agent.

• 
  Shrikant Gupta (@Shrikan15918909) reported 9 minutes ago

  @Fidomobile Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider.

• 
  Vince Ltd. (@Vince_Ltd) reported 10 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  richard breath (@richbreath420) reported 11 minutes ago

  @Fidomobile does not want to help any customers

• 
  Jayant (@jayant_vohra1) reported 13 minutes ago

  @Fidomobile I have trying to contact your customer support while i am in india for a while and there is no way to do that. Is that how you support your customer ?