Fido Outage Report in Sutton, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (54%)
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Internet (31%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Oreofe Akintonwa
(@OreofeAkintonwa) reported
I have never seen customer service support team as uncomppassionate and rude as @Fidomobile you guys keep customers on the phone for over an hour and still the situation doesn't get resolved. Do better @Fidomobile!!! The least you can do for your customers is to be helpful.
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De'struggle
(@ZekeFumbles) reported
@Fidomobile all I want is to view my bill… but I can’t cuz I can’t sign in… Why can’t I sign in? Says my email doesn’t match in your data base… weird I had emails from fido so you know it exist So why can’t I change my password AND WHY IM I WAITING AN HOUR TO TALK TO YALL!
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Nunya Biznez
(@GwapogiTalaga) reported
@Fidomobile also, your "live chat" keeps booting is out whenever we try to access it. I'm glad we're switching. You're a bad joke.
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Amardeep Singh
(@amardeep0033) reported
@Fidomobile Hi ! I want to switch to fido . I talked with your chat team , they were very rude And just offered same plans from website. My friend switched to fido and got amazing deal.
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Denis Viens du Lac
(@nelsonstreetlad) reported
@Fidomobile I have been trying to reach Fido all afternoon by phone, online chat and Twitter message to cancel one of my cell phone lines but no one answers. Why is that? What is your problem?
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Dan Woo
(@danwoo91) reported
Shoutout to @Fidomobile customer rep, she took my needs into consideration and turned it into a very satisfactory experience. When companies value their long time customers, they get loyalty in return. 👍👍
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3law
(@3lawyered) reported
@Fidomobile , I am already on a 50$ 10 gb data plan. Black Friday fido deal is offering a 50$ 12 gb plan... How do I get the additional data?? ... It's been impossible to connect with customer care
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Shalaleh
(@Shalaleh_t) reported
Ridiculously wait time to speak with @Fidomobile to activate a number in my account. This cannot be done online and why should I wait more than 3 hrs to speak with a rep? If I was a new sales I bet my wait time would have been 5min or less! Horrible customer service! Very unhappy
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hatershate
(@hiimkikoo) reported
@Fidomobile Is this how you treat your customers?! Just tells them to go do it themselves, then stops talking and puts them back on hold while the office is closed when you just don’t want to clarify a question they asked?!!!! I WAITED 4 F***KING HOURS FOR NOTHING!
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Allan Tham
(@Allant92) reported
Horrible customer service from @Fidomobile! Was offered a plan from an agent and when I called back they said it was an invalid offer. Been a customer for over 10 years, maybe it's time to change providers 😡😡😡...glad I'm on a month to month...