Fido

Fido Outage Report in Sutton, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sutton, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sutton, Ontario 03/10/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (32%)

    Internet (32%)

  3. E-mail (4%)

    E-mail (4%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • manit_avi Avi Maheshwari (@manit_avi) reported

    @Fidomobile I was talking to a customer solution specialist and the line was dropped. No solution was provided to me for july 8 outage for which you guys gave me peanuts…Refund amount is not acceptable to me..if you can’t make it good enough than take it back. I don’t need it.

  • MREGilroy Mat Gilroy (@MREGilroy) reported

    @Fidomobile your "new" customer service system is terrible and I don't mind saying so. I rarely complain or even tweet (have a look). Speaking with a human should be easier. (been texting for the last hour with no resolution)

  • iamxaz iamxaz.eth (@iamxaz) reported

    @Fidomobile again my network is down, for the third time in under 2 and a half months. I need my phone for work, to receive packages, to be able to contact the outside world. I am done with this service, I think I'm going to look into bell.

  • ashleighaddison Ashleigh Addison (@ashleighaddison) reported

    @Fidomobile @CRTCeng we need better options. Our hands are tied. And I find the quality of customer service has gone down as well. Part of why I loved Fido was the customer service. @FreedomMobile I'm looking for options!

  • ___Shergillz___ Prince Shergill (@___Shergillz___) reported

    @Fidomobile @RogersBiz I didn’t get iphone yet because they said you don’t have credit history, Are you losted??? My biggest mistake of life is i choose fido. Thanks for your crazy service. #worst #fido #canada

  • dorothyboruta 𝒟𝑜𝓇𝑜𝓉𝒽𝓎 (@dorothyboruta) reported

    @Fidomobile I recently upgraded my device and paid a down payment towards it which shows on my account and on my credit card. Just got my new agreement via email and the down payment is not reflected at all.

  • MeherzanP999 Meherzan Pardiwalla (@MeherzanP999) reported

    Saw my bill today and realised how they charge extra for mobile plans. Extremely Unprofessional Staff and False Promises by @Fidomobile. Stealing people’s money by issuing fraudulent offers to customers. Worst customer service reps!! People be aware of such activities.

  • onlychristsang1 Chris Tsang (@onlychristsang1) reported

    Again! @Rogers and @Fidomobile @FidoSolutions are down again! I’m at work with 0 data…using work WiFi…and here I am thinking underground was an issue. 😑 #fridaymorning Maybe the end of the year I will…😑

  • singhnavnoor Navnoor singh (@singhnavnoor) reported

    @Fidomobile I didn't get my 5GB free data for the day when your servers were down. They said I'd get it in the August cycle. Now The customer care executive is saying that I didn't "ask" for it. What kind of terrible service is this??

  • kabirtoronto82 Kabirtoronto (@kabirtoronto82) reported

    Been trying to get in touch with @Fidomobile customer service or book a call back. How do I contact you'll??