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Fido

Fido Outage Report in Sylvan Lake, Alberta

Why is my Fido service not working?

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Sylvan Lake, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sylvan Lake, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Babitathakur014
    Babita thakur (@Babitathakur014) reported

    This is regarding @Fidomobile i got a bill with extra charges. I recently migrated from chatr to fido for better services but it seems like a mistake. I have been trying to call customer service in chat and via phone from 3 days but i am not able to connect till now @Fidomobile

  • ian_m_brewster
    ian brewster (@ian_m_brewster) reported

    @Fidomobile leaving me on hold for an HOUR while trying to cancel my service is the kind of petty i almost respect

  • bhaveshnthakkar
    Bhavesh Thakkar (@bhaveshnthakkar) reported from Halton Hills, Ontario

    @Fidomobile @FidoSolutions I placed an order for a SIM card on 11/15 under a winback program and have been waiting for it to be arrived since then; multiple follow ups involved long waittimes & holding the line forever STII NO RESOLUTION A/C# - 946956414 #fido #rogers

  • DipakKuchhadiya
    dipak kuchhadiya (@DipakKuchhadiya) reported

    @Fidomobile your live chat support is 3rd class. Please improve your service i had to wait 45 minutes to chat and then suddenly in between the convocation it ended automatically. Very disappointed with fido switching to freedom.

  • Das1986Priyanka
    Priyanka Das (@Das1986Priyanka) reported

    @bhaveshnthakkar @Fidomobile I am just waiting for this contract to get over in 2 years and will move to any other network provider as soon as possible. No coming back to this trash ever again. Biggest lesson learnt. A company that over promises beyond their capability.

  • aminfkh
    Amin (@aminfkh) reported

    Likewise by @Fidomobile seems to be a scam! Have been waiting for 2 weeks to get my phone fixed with no luck. On top of $19/m fee I paid $120 to initiate the fix process and I chose an option to get my phone fixed at my house I waited all day today and no technician showed up..

  • microupnup
    Amin (@microupnup) reported

    @Fidomobile Don't buy device protection from @Fidomobile.. it's a scam! Have been waiting for 2 weeks to get my phone fixed.. Likewize by fido charged me $120 (on top of $19 monthly fee) for an appointment to fix my phone at my house today and no technician showed up today!

  • vishalbabbar92
    vishal babbar (@vishalbabbar92) reported

    @Fidomobile What is going on with your service. I am your loyal customer from last two years and now you guys are trying to suck all my hard earned money. i have paid all my bills on time and even i am still getting bills of my own phone as it is still financed.

  • gmmohit88
    mohit mehta (@gmmohit88) reported

    @Fidomobile 2-3 hours of wait time for customer service?. Why should I not break the contract eh?

  • AgarwalAnkitkr
    Ankit Agarwal (@AgarwalAnkitkr) reported

    @Fidomobile Someone called me yesterday from ur team after I ported to another network. When I asked her what is the offer she hung up the phone. No point of her calling me when bringing back client was never the intention but only making outbound call was....lol