Fido

Fido Outage Report in Sylvan Lake, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sylvan Lake, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sylvan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sylvan Lake, Alberta 01/22/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (38%)

    Internet (38%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Harisarr Heyris 𓂆 (@Harisarr) reported

    Canceling @Fidomobile after 10 years. Charged me extra $100 without an explanation and dealt with rude customer service. Would not recommend ever

  • CihadKeskin10 Cihad Keskin (@CihadKeskin10) reported

    @Fidomobile It’s impossible for me to call that number from abroad without a Canadian line. You must offer an alternative. I won’t keep paying for a service I can’t use. I’m trying to resolve this fairly—please help me cancel or provide another solution.

  • CihadKeskin10 Cihad Keskin (@CihadKeskin10) reported

    @Fidomobile Thanks, but I don’t have an active Canadian line abroad, so I cannot make that call. I’m asking again: please provide an alternative way to cancel my line or proceed with cancellation on your end. I cannot keep paying for a service I can’t use.

  • tmkeycn52xxx tooomkmkmk (@tmkeycn52xxx) reported

    @Fidomobile Thank you for your reply. I’m sorry, but I’m not comfortable speaking on the phone due to a past negative experience with a customer service call. I would really appreciate it if we could resolve this matter through DM or email instead.

  • atKeithWatts Keith Watts (@atKeithWatts) reported

    Absolutely disgusted by the way @Fidomobile and @PurolatorHelp have handled my delivery. I've been told apparently since Fido is sending me a phone and forgot a simple apartment number, Purolator can't deliver it and neither party will fix it.

  • atKeithWatts Keith Watts (@atKeithWatts) reported

    @Fidomobile I have booked a call back but tomorrow is too late to handle this situation. I've been trying to get help with this since 11 am to no avail.

  • reyaudd AudRey (@reyaudd) reported

    @Fidomobile Still "having trouble" scheduling a call-back. I'm getting really frustrated! :(

  • pcroft 🇺🇦 🇵🇸 Paul the Taxman 🇵🇸 🇺🇦 (@pcroft) reported

    Just a gentle warning. If you are a @Rogers or @Fidomobile customer, they just laid off about 800 people from a 3rd party support centre. Customer service sucks already and is about to get worse. @foundeverglobal

  • reyaudd AudRey (@reyaudd) reported

    @Fidomobile Both the chatbot AI and phone AI cut me off, saying they're unable to make an appointment for a customer service representative to call me. I've been trying for days and keep getting the same message.

  • reyaudd AudRey (@reyaudd) reported

    @Fidomobile Can't reach customer service, probably because my account is cancelled. But I'm still getting billed! Help!