Fido Outage Report in Sylvan Lake, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Sylvan Lake, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sylvan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (50%)
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Internet (34%)
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Wi-fi (10%)
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Total Blackout (5%)
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TV (2%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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XO🧔🏼 (@ThejideGrand) reported
This @Fidomobile customer service doesn't wanna call the manager, she put me on music for almost 30mins. no hello no nothing yet i pay over $250 monthly. uhm
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Manick Pillai (@Manick_Pillai) reported
@Fidomobile extremely disappointed with my recent chat with support. Your back office team did not honour a previous price and I have been charged more without being informed on increase. Planning to move out once the contract experies. Long time Fido client.
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Kumayl (@Kumayl18705359) reported
@Fidomobile @FidoSolutions I left Canada, through my Sim card but they kept charging me. There is no customer service number on their website no live chat. Social media platforms take ten forms to fill for them to answer.
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Aditya Gupta (@adigupta88) reported
@Fidomobile you guys are such liars...each time a call back is promised and nobody calls back. Your systems are worst in the industry and keep torturing your ex-customer and be known in the industry for that
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Rodrigo García Rojas (@roddropsdimes) reported
Very disappointed on @Fidomobile’s customer service telling me that I should’ve requested long distance call added to my line prior to incurring in those charges. I guess I’ll have to do a better job at scheduling family emergencies during the pandemic?
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Kévjo (@kevjo) reported
Why does it take 5 minutes to speak to someone at @Fidomobile about phones but 30 minutes (and counting) to speak to someone in their customer service department about internet.
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TFK Athletic Performance (@AthleticTfk) reported
@Fidomobile I called just to switch my internet service to my new home and you created two acct. I called back to cancel the old service and your agents cancelled Both! Just on the phone for 3hrs reps come back with no solution and call hangs up 😡
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Well, it's cow year now. (@DecaireRobert) reported
Why is the @Fidomobile website such garbage? I'm just trying to look at phone plans and it's giving me a loading animation literally every time I click a page for about 20 seconds. You're a telecommunications company. This should embarrass you.
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Arvind Balaji (@ArvindBalaji17) reported
@Fidomobile Charged $60 for an account when I didn’t even receive the sim card. On 8th jan, i was assured that my account will be cancelled with no charges. Still have a balance owing. After a 2 hr call with C.S rep, I was told to pay for a service i didn’t use. Unacceptable.
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jason levy (@jas_nlevy) reported
@Fidomobile I’ve been getting spam phone calls every 20 minutes all day long each time from a different 965 number. I’ve tried calling Fido but there doesn’t seem to be a way to talk to a human. Is there someone who can help out with this?