Fido

Fido Outage Report in Sylvan Lake, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sylvan Lake, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sylvan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sylvan Lake, Alberta 12/16/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (43%)

    Internet (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • KF20204 KF2020 (@KF20204) reported

    @Fidomobile The modem was returned on Sept 7 and you guys lost it and charged me for it which I don't understand. I opened a case and it was declared that the modem was returned and case closed but my money has still not been returned please help I want my stolen money returned

  • Spencer__W__ Spencer W. (@Spencer__W__) reported

    @gfinockio @Fidomobile @koodo Fido sucks. I asked them, as a customer of 5 years, if I could have a $50 for 20gb deal and they said no despite my old plan being $50 for 10gb. I cancelled my contract, went to Bell, got the plan I wanted plus a new S22 ultra for $9 less a month than I was paying fido.

  • nickdigennaro Nick Di Gennaro (@nickdigennaro) reported

    Hey @Fidomobile, I didn't answer your survey as to why I dropped you after 15 years. But I'll tell you here. It's because it took me 6 months to get a live person to handle an issue I had. Now I'm with Videotron and I can get a live person within 1 minute. Now go fix your biz!

  • snarkilily Snarkilily (@snarkilily) reported

    Why isn’t there a callback option for @Fidomobile customer service? Is it just so people give up because they don’t even give an estimate for how long the wait is? Been with them 20+ years but this is ridiculous.

  • gfinockio Glenn Finockio (@gfinockio) reported

    Seeing some very tempting deals popping up for cellular service this Black Friday - @Fidomobile just offered me $35 a month for 20GB of data and perks. I wonder if @koodo would play ball and match, or at least come close? Maybe it's time I make some calls and visit some kiosks...

  • Eliz__Mitchell Elizabeth Mitchell (@Eliz__Mitchell) reported

    @Fidomobile Hey Fido, every time I try to get my (adult) kids names on their accounts I get pawned off on someone else. Can't do it in the store, can't do it with the person on the phone, can't do it unless we're all together. Now I've been on hold for an hour and a half. WTF?

  • RJ867064 RJ 💜 (@RJ867064) reported

    @Fidomobile @FidoSolutions The only reason this phone companies is still in business is because of physical stores. 2 hours on the phone waiting for customer service. Somebody recommend a better provider. Thanks

  • mevictor123 Victor Me (@mevictor123) reported

    @Fidomobile I've been waiting for a call back from your fraud department for a week. My account has been cancelled and I have no mobile phone to use please help! #disconnected

  • iamcassiegrey Cassie Grey (@iamcassiegrey) reported

    @AppleSupport and @FidoSolutions @Fidomobile can you pls explain to me why my 10months old iPhone 12 suddenly refuses to come on? I woke up to a blank screen! This phone is way too expensive to be doing this! Fix it!

  • noeljuliet Noelito (@noeljuliet) reported

    @Fidomobile I have been on the phone for an hour and now put on hold for a long time now trying to dispute a charge. I had my data roaming off during a trip. How come I am being charged for data usage I never used?