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Fido

Fido Outage Report in Sylvan Lake, Alberta

Why is my Fido service not working?

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Sylvan Lake, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sylvan Lake, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Baby_Brown_Eyez
    Sofia Fareed (@Baby_Brown_Eyez) reported

    @Fidomobile for some reason my online account has been suspended I am trying to pay my bill yet now have to wait 3hrs+ in the customer service line. Horrendous customer service indeed!

  • HeftieHeftie
    Shayne (@HeftieHeftie) reported

    @Fidomobile @FidoSolutions Excited to activate our account. But been stood up twice by Fido techs who never called my number nor rang our bell. One guy waved us away from his van before driving off! 4 hrs so far waiting for Godot. Maybe next time they'll show up, call, AND work!

  • mendelweisz
    Mendel weisz (@mendelweisz) reported

    @Fidomobile Hi I don't know the problem but I added a line to my account and I don't see it on my account and nor in email

  • Dan75250371
    GeneralZZ99 (@Dan75250371) reported

    While @koodo is giving phones for $1/mo, @Fidomobile is doing tricky contest that nobody never win. Waouh what a difference !!!

  • TKaklotar
    Tejas kaklotar (@TKaklotar) reported

    @FidoSolutions @Fidomobile I used Fido for 10 days but due to network issue at basement, I switched to another network. Then why my bill is still showing. 15 days are trial period.

  • 3asing33
    Helper (@3asing33) reported

    @Fidomobile @FidoSolutions How to cancel Apple care in my phone plan ? Looking forward to your reply asap.

  • TerencevdW
    Terence vander Woude (@TerencevdW) reported

    @Fidomobile FIDO SUCKS! You have zero care for your customers. I have been a customer for 25 years, since the beginning, and for $100 questionable charge, they refused to discuss a credit. I am on hold for 45 MINUTES and will be repeating this post for the entire time.

  • stockfire409
    Robin (@stockfire409) reported

    @Fidomobile can absolutely all the way **** off from where ever they are with the way they have handled me not being able to use my app and services for a year. How many times you going to hang up on me bro?

  • BinCai6
    Bin Cai (@BinCai6) reported

    @Fidomobile With your pool services and how stubber your customer service is, lots of your customers will choose to leave fido, especially the loyalty customers, I will bring all family members out of fido.... bye bye fido. Good luck

  • Tinzybinzy
    Tina Yaghoubi (@Tinzybinzy) reported

    @RogersHelps @Fidomobile @FidoSolutions I have a recording of a manager at Fido promising me that someone from head office at rogers will call me to fix the issue caused by a staff that did not know Fido procedures and no one has emailed or called me. I need help.