Fido

Fido Outage Report in Sylvan Lake, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sylvan Lake, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sylvan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sylvan Lake, Alberta 01/16/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (35%)

    Internet (35%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • AustinBaschuk Austin Baschuk (@AustinBaschuk) reported

    @Fidomobile your call back **** is pathetic and yall need to drop dead. Go learn to make a real system that works. ****** joke

  • WilliamsonTara Aunty Anti (@WilliamsonTara) reported

    I’m open to negotiation. I don’t deny I used the extra data. But, I do not want to be a client of a company that doesn’t understand the importance of equity and discretion when it comes to customer service. What can you do for me @Fidomobile?

  • PraneethaN_18 Praneetha Navathe (@PraneethaN_18) reported

    @Fidomobile Bad service and bad fido BAN fidoooo

  • jeromelereuf Jérôme Le Roi (@jeromelereuf) reported

    @Fidomobile stop sending me bills whereas your customer service already confirmed twice that I do not owe you anything!! And don't ask me to chat with you again!! I have other things to do!!

  • ouatatow erteo (@ouatatow) reported

    @Fidomobile @CRTC @Rogers WARNING about Fido Roam, I got charged $15/day on a recent trip, even with foreign SIM card. Just turning off airplane mode when landed will charge a roaming fee. Shame on you, and your sneaky shady $ grabbing practices. Def changing service! #dishonest

  • sujewe Samuel J Ujewe, PhD. (@sujewe) reported

    So after receiving a very outrageous bill from my mobile provider @Fidomobile I tried to contact @FidoSolutions to resolve the issue. Apparently, they put a bot on the customer service calls called “Ask Jack” that kept sending me sms with a chat link and then end my calls

  • NahNahNahtahlee nah nah natalie 🦇 (@NahNahNahtahlee) reported

    I'm so tired of @Fidomobile sending me these "Hey you forgot to pay" messages that I may as well cancel my phone. The only calls are scammers and I have no food in my house. I'm not paying my phone bill soon. 😮‍💨

  • WilliamsonTara Aunty Anti (@WilliamsonTara) reported

    Also, it’s just poor customer service @Fidomobile - like, do better, right?

  • kseichter Kyle (@kseichter) reported

    @FidoSolutions @Fidomobile Your customer service is pretty useless. On a chat because my phone stopped working, your terrible rep asked my issue and I told her, she then replied 5 mins later saying "Thanks for confirming" and then proceeded to not say anything for 10 more mins.

  • dipbodom Ali Ahmed (@dipbodom) reported

    @Fidomobile made it so difficult to get an agent over the phone. The callback service is so bad. Today one agent called me and told me they need to transfer me to a different department and then hung up! #fido #terribleCS