Fido

Fido Outage Report in Sylvan Lake, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sylvan Lake, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sylvan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sylvan Lake, Alberta 11/30/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (2%)

    Wi-fi (2%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Drewisky1 Drewisky (@Drewisky1) reported

    @Fidomobile as a customer with Fido I am begging for help. I purchased a TCL Pro from Fido have sent it in for defective repairs twice now, and now my phone cannot be found. I have spoke to C/S and store reps at Vaughan Mills. With no help. I am begging for help with my problem.

  • Drewisky1 Drewisky (@Drewisky1) reported

    @Fidomobile I am paying a month balance on a phone that doesn't work properly, and one that I do not have in my possession. I have a repair agreement with a repair number and contract and no one can locate my phone.

  • xsonarisx xsx (@xsonarisx) reported

    @Fidomobile Has some of the worst customer service ever- 1st I said it wasn't coincidence that my data stopped working as soon as the power outage happened. Then after swapping devices and proving its not any phones its their network- they still wanted me to call tech support...

  • aarunjames Aarun James (@aarunjames) reported

    @Fidomobile I am facing this issue repeatedly for almost 3 weeks now, where in the outgoing calls are disconnecting the moment they connect. Not sure how many people are facing the same. I think the network bars are just showing without the actual network. #FakeCoverage

  • CoryCocaine ******* Cory (@CoryCocaine) reported

    @Fidomobile @FidoSolutions glad after waiting 20 minutes for a call back - rather waiting in chat, the agent disconnects the convo without saying anything. Great pivot support wise. Went from being able to contact a person on the phone to chat centres and bots. Terrible

  • cocobiskits Colin Bain (@cocobiskits) reported

    @Fidomobile using roaming in US. Calls do not go through to US or Can. Tried in Texas FL and NC. Did all on help. So frustrating

  • Neha21366756 Neha (@Neha21366756) reported

    @Fidomobile Charged for roaming US calling charges staying while in Canada. Customer support sucks! Terrible service!

  • _akpiper Andrew Piper (@_akpiper) reported

    if you would like to have the worst cellphone experience possible I recommend @Fidomobile.

  • FatherFRYZE Dakota Martai (@FatherFRYZE) reported

    I don’t think Telecom companies like @koodo and @Fidomobile should be allowing 3G data to count towards my data allotment. My contract says unlimited 4G/LTE access. Even chatr gets unlimited 2G network. Literally the highest plans in the world and they charge $25 for 1 extra GB

  • justspa60403737 justspam (@justspa60403737) reported

    JFC @Fidomobile is honestly the worst. Was online with an agent in April for an hour trying to cancel my home internet because was moving out of the country but the account is still active. Tf