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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Tay, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Tay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
Total Blackout (3%)
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
@Fidomobile @CCTS_CPRST: Hello, your wait time over phone is 3 hours this is crazy, I have issue with credit card payment, My payment went through Nov 2nd but stills I am owning to Fido 2 bills
Been trying to activate my number since yesterday with no success @Fidomobile help!!!
@Fidomobile I have a byod plan, in QC and the best I was offered by customer service yesterday was 1GB at $35. This is my second line, so I will be switching.
@Fidomobile Hey Fido, every time I try to get my (adult) kids names on their accounts I get pawned off on someone else. Can't do it in the store, can't do it with the person on the phone, can't do it unless we're all together. Now I've been on hold for an hour and a half. WTF?
@Fidomobile I cannot add my wireless service to my existing internet account. The "link new account" doesn't exist!
@Fidomobile signed up with you yesterday and now your network is no longer working on my phone. Keep trying to get through to support on live chat and told its full. Not able to make calls so can’t call in #fail
Wow @Fidomobile I’m a customer and I have to wait over 3 hours for an agent? #customerservice
@Fidomobile I've ordered a phone and not sure how to track the progress. Can you please help.
@Fidomobile Fido workers are trying very hard but Fido has TERRIBLE customer service. 3 people spending 2.5 hours on hold, waiting 1.5 hours for a call back, we'll have to pay $50 each for the name change which we first asked for years ago. I am escalating to the CCTS.
Why isn’t there a callback option for @Fidomobile customer service? Is it just so people give up because they don’t even give an estimate for how long the wait is? Been with them 20+ years but this is ridiculous.