Fido Outage Report in Thunder Bay, Ontario
No problems detected
If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Thunder Bay, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
-
Phone (46%)
-
Internet (43%)
-
E-mail (6%)
-
Wi-fi (3%)
-
Total Blackout (1%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
missey em
(@missey_em) reported
@Fidomobile Beyond frustrated trying to connect with a customer service rep. The automated service is designed to not have the customer be able to speak to a human.
-
Biljana
(@BPecelj) reported
@Fidomobile Hi Ravi, I eventually spoke to 3 folks on the phone. While they too weren’t able to update my address to a foreign address, I got the resolution to the more pressing issue related to info updates.
-
Vanessa Mulvey
(@djpinksky) reported
@Fidomobile customer solutions as stated in the phone message - it’s billing. I have spoken to customer solutions and they have transferred me to a different department and when I am connected that person has no idea why I was transferred because they cannot help me.
-
Callum D
(@D494857D) reported
@Fidomobile I'm not waiting days to set up a stupid appointment to talk to someone that's absolute nonsense, all these big corporate companies need to stop with this useless AI shite
-
Sandy Saragoca
(@SSSambora) reported
@Fidomobile All that was done- 2 calls to your customer service dept. I was told that this was unfortunate, but I would still have to pay. Will definitely be looking to switch providers. Very poor customer service.
-
Vanessa Mulvey
(@djpinksky) reported
@Fidomobile customer, I am disappointing at the level of care I have received and the fact that I have spoken to some of your staff and they are understanding but their hands are tied. I’ve had to push to a higher level and the worker told me after 15 Minutes of holding that
-
Sandy Saragoca
(@SSSambora) reported
@Fidomobile All that was done- 2 calls to your customer service dept. I was told that this was unfortunate, but I would still have to pay. Will definitely be looking to switch providers. Very poor customer service.
-
Tweet
(@Dustonfoster) reported
@PurolatorHelp @Rogers @Fidomobile Ordered new phone from FIDO somehow they ship device WITHOUT a street NAME? Doesn’t help that the confirmation email doesn’t show the address, just the city so no way of knowing this until you manually track the order on the Purolator website
-
missey em
(@missey_em) reported
@Fidomobile Your automated system is NOT working when it calls customers for a scheduled call!!!!!!!!
-
West Van Girl
(@WVanGirl) reported
@Fidomobile your AI customer service is abominable. You are improperly charging me roaming fees, yet your customer service AI will only provide me a call back tomorrow at 3pm at the earliest. And even then not really. They will call within 30 minutes if that scheduled time.