Fido

Fido Outage Report in Thunder Bay, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thunder Bay, Ontario 01/28/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (34%)

    Internet (34%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • eyesonsky آسمانگر (@eyesonsky) reported

    Seems @Fidomobile is down. Can’t make call or receive a call?!

  • bestboyog bb (@bestboyog) reported

    @Fidomobile seriously disappointed in your customer service, waited on the phone, on chat, was disconnected twice after waiting for 99 people to clear in your queue. #dobetter

  • iamfernandan Fernanda (@iamfernandan) reported

    Just talked to @Fidomobile and they said there is a problem with the internet connection in my area. They will send people to fix the issue, and it might take 10min, an hour, or way longer to resolve it. They can’t promise anything… Oh, wow. >.<

  • mcelotto Michael Celotto (@mcelotto) reported

    @Fidomobile, just up'd to 10gb for $50 on the 16th.. And today I see the 10gb for $50 went to 12gb. I reached out to your chat support. And I was gifted a bonus 5gb on my newly acquired 10gb $50 plan. So now I'm at 15gb for $50! YOU ALL ROCK!!!

  • Moushumisam Moushumi S Mukherjee (@Moushumisam) reported

    @Fidomobile @FidoSolutions This is the second time in 4 days that the internet is down in the area! I am in Pickering ! I literally cannot work! What is going on? Can someone help with a time to resolution?

  • _kd2357 K D (@_kd2357) reported

    @Fidomobile one of your reps forgot about me and I've been on hold for 45+ minutes. This is ridiculous customer service.

  • kangyvonne mk (@kangyvonne) reported

    @Fidomobile when can you guys fix the home internet outage at north york ON area. It’s been 11 hours

  • kindgoblin Pine Cone (@kindgoblin) reported

    @Fidomobile I sent my phone in for repairs & got a loaner phone. I returned the loaner phone in the mail, but still recieved a $300 charge claiming I didn't I never recieved any communications about it for 2 months, just a charge out of nowhere. When I called, they hung up on me

  • _harmonyxo Harmonica Lewinskyღ (@_harmonyxo) reported

    @itsmarikae @Fidomobile I’ll give them a call, just frustrating because I’ve been here 2 months now and I keep having the same issue. I called them 3x already and they couldn’t see an issue on their end

  • bhavikpatel7023 Bhavik Patel (@bhavikpatel7023) reported

    @Fidomobile I received call from winback department month ago. I had discussion with them and I suppose to get a call after 3-4 days. It's been month and I haven't received call yet. I reach out to customer service twice today and also visited store but still disappointed.