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Fido

Fido Outage Report in Thunder Bay, Ontario

Why is my Fido service not working?

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thunder Bay, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • DIDARSI23648290
    DIDAR SINGH (@DIDARSI23648290) reported

    @Fidomobile it is pathetic service of Fido. I had technical issue from the last to day to make international call. I called to the service customer regarding after putting on me hold for hours they disconnected my call. it is very bad. It is not professionalism with customer.

  • kaurporate
    gagan (@kaurporate) reported

    @FidoSolutions @Fidomobile I'm sad. You treat new customers better than existing ones of 15+ years! Why can you not offer me a loyalty plan?

  • DeeeSarbs
    dannysarbs (@DeeeSarbs) reported

    What's the point of paying Rogers 100 bucks a month to get 10 GB and they slow your data way the hell down @Rogers @Fidomobile what up???

  • 40Samchen
    sammy (@40Samchen) reported

    @Fidomobile WORSE Fido service experience EVER, home Internet been cutoff for 2 days already and problem still not solved YET. None of the customer service agent can provide me any help or solutions at all and keep transfer me to different departments, which is 6+ hr wait time.

  • craighaney
    Craig Haney (@craighaney) reported

    Hey @Fidomobile, my daughter got exactly 18 (!!) spam calls today. This lack of security and customer service is unacceptable. Fix it or both of us are gone!

  • chaitanya7112
    chaitanya m.k (@chaitanya7112) reported

    @Fidomobile This is outrageous, irrespective of the urgency your Customer solutions expect and make the customers wait for hours every single time. Very disappointed with the service I’m receiving from a service based company.

  • roonie742
    Roonie ♥️ (@roonie742) reported

    @Fidomobile I waited on hold for 2 hours today, only to be hung up on after trying to find a solution to the problem we've been having, which was caused by an employee not doing their job properly prior to today. I was beyond fed up, what has happened to your company lately?

  • roonie742
    Roonie ♥️ (@roonie742) reported

    @Fidomobile I asked for a supervisor or manager multiple times and was told that is not possible. When did that change? Can customers no longer speak to someone with more knowledge when faced with an issue? 🤔 #overit #badbusiness #customerexperience

  • DFYdigital_
    Diana Yaz (@DFYdigital_) reported

    @Fidomobile hi! Been on hold twice and the we were disconnected before o had time to speak to customer service. Can someone take my call pls? I’m on hold #3.

  • RanjithsHandle
    ranjith (@RanjithsHandle) reported

    @Fidomobile Hi, How soon after activation can i cancel my internet account without charges?