Fido

Fido Outage Report in Thunder Bay, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thunder Bay, Ontario 02/05/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (65%)

    Phone (65%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • MKofsky (((Matthew Kofsky))) (@MKofsky) reported

    @Fidomobile I just tried calling tech support and apparently it says that you are “exceptionally closed” lol… online it says your customer support is open for another two hours. Glitch in the system?

  • pn_suresh suresh kumar (@pn_suresh) reported

    @Fidomobile @FidoSolutions - is Canada customer service is down?? Unable to connect.. last 3 days.. wait time is 3hr it's saying.. it's great service 🙏

  • lisercheung Lisa Cheung (@lisercheung) reported

    @Fidomobile It takes multiple calls and HOURS waiting on the phone to get anything sorted. I've called in three times in the past week just to activate a new line and get SIM card shipped. Fido Chat keeps disconnecting and I have to wait all over again. SIM still doesn't work!!!

  • beacoolbro Dee (@beacoolbro) reported

    @Fidomobile Is there just anyone who can reply the message or answer the call? I have a problem, and I called the support number and left messages through social media but got no response yet. The service is just so bad.

  • Darth_Dave David (@Darth_Dave) reported

    @Fidomobile The service levels with Fido are terrible. At this point I definitely wish I choose a different provider when changed over just this past Friday, November 25, 2022.

  • bhumipatel1196 Bhumi Patel (@bhumipatel1196) reported

    @Fidomobile I am trying to call you from last 3 days but no one responding. I bough your service 2 weeks back after coming to canada 1st time.I trust u but I feel bad that I choose you as provider after seeing black friday deals.I feel cheated by you. This thing I didn’t expect

  • haayleyrosee •hayley• (@haayleyrosee) reported

    Hey @Fidomobile how is it that i can try to reach out to customer service for 4 days over social media the app and phone and have still not been helped? I get black friday is a busy time but 4 days and i cant even be connected on the phone??? Come on

  • bbold_honest AGK (@bbold_honest) reported

    @Fidomobile i am trying to contact fido customer care from last 3 days thru chat/call but never i am able to connect to customer care . Didn’t know fido has such a poor customer service for the existing customers

  • ForgeRat RogueLemming🇨🇦🍁🦜⌛ #CanadianJuggernaut (@ForgeRat) reported

    @Fidomobile Why is @PurolatorHelp refusing to deliver a modem to a disabled shut-in in #HamOnt. Their driver is also refusing to deliver a laptop purchased from @VisionsElectro1. #cdnmedia #Disabled Why would ANY retailer use the only delivery service that won't deliver here?

  • Jono_Pret Johnathan Pretorius 🔰 (@Jono_Pret) reported

    @Fidomobile @FidoSolutions your lack of customer service is shocking! The level of neglect and disregard that you display towards your customers is disgusting!