Fido Outage Report in Thunder Bay, Ontario

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Full Outage Map

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Internet (45%)

2. 

   Phone (43%)

3. 

   E-mail (6%)

4. 

   Wi-fi (3%)

5. 

   Total Blackout (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Marlon Hershkop (@MarlonHershkop) reported 2 minutes ago

  Day 4 of either being on hold for hours or cannot connect with a Live Chat agent at Fido.Been trying all day for 4 days. Rogers, why are you lying on your ads with commitment to improve service ? @Fidomobile @Rogers

• EHSAN ULLAH BUTT (@ehsanbutt) reported 2 minutes ago

  @Fidomobile @Fidomobile your representative Van asked me in DM to fill out a form and then someone will get back. It’s been 17 hrs plus, still no response. What a service!!!!

• PupsideDown (@PupsideD) reported 4 minutes ago

  @Fidomobile chat disconnected me after 5 mins of inactivity after I waited for them for 3 hours. Phone lines are down. Haven't been able to reach you guys all week trying to set up voicemail. What gives?

• Avalpreet Singh (@AvalpreetS) reported 8 minutes ago

  @Fidomobile i was calling you on your customer support number but every time from your side you cut the call what’s going on I didn’t understand very unresponsive from @Fidomobile

• Akira (@yu231233) reported 9 minutes ago

  @Fidomobile On Friday, Fido confirmed the device was received after 2 hours of wait on the phone. Fido customer support lied I would receive a contact email by Monday. I said to him that he was lying, so he told me he would call me on Monday at 11am. He did not call.

• Drag Ivko (@DragIvko) reported 11 minutes ago

  @FidoSolutions @Fidomobile How do I get support when my neither mobile cell signal nor the roaming is working and your support chat is offline? Any suggestion?

• 🌟 (@navkxurr) reported 12 minutes ago

  hey @Fidomobile , i've paid the bill but my mobile data is not working please solve the issue. thanks!

• badmon (@Badmon187) reported 12 minutes ago

  @Fidomobile @yu231233 Their support is absolute trash I have a phone that I got on Friday that still isn’t working. Minimum 2 hr wait to talk to anyone is ridiculous. I also was told I would get follow up call last night but nothing of course, sad!

• Ravi (@n0_usernme) reported 13 minutes ago

  @CxoxMarie @Fidomobile @FidoSolutions Nope It’s not even shipped. Worst customer service ever from Fido. Why take an order if the phones are out of stock. They don’t even mention that phones are out of stock so we will ship it to you once back. Pathetic! 😔

• Betch (@Betch1213) reported 16 minutes ago

  @Fidomobile I just wanna say whoever your loyalty customer service agent is that just called me. They deserve a raise. Seriously the best energy and most helpful customer service agent I’ve ever encountered.