Fido

Fido Outage Report in Thunder Bay, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thunder Bay, Ontario 12/28/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Loricatalano04 Lori Catalano (@Loricatalano04) reported

    @Fidomobile Getting multiple scam calls again today .. between 2:47 and 3:07 they called 5 times. Is there anything we can do?? Can’t turn the phone off!! It’s becoming a very frequent issue…

  • joaospasteis i love a big leaf (@joaospasteis) reported

    Three days without Internet now, data charges galore, @Rogers @Fidomobile what the hell is the deal? I’m sending you my phone bill this month, maybe you can use some of that allotted money you supposedly invested in your network after this summer to pay it for me

  • Rawch18 Chamyong (@Rawch18) reported

    @FidoSolutions @Fidomobile When will service be restored, still down since yesterday morning. Got an email saying that it was repaired this morning but it's not. Spoke with tech support 3 times which hasn't helped.

  • JaeDion_ JaeDion (@JaeDion_) reported

    @Fidomobile Your Internet is trash, I'm always having connection problems since I've been with you guys, and I'm going to find a new provider.

  • davidcroper David Roper (@davidcroper) reported

    @TELUSsupport Why wasn't @Fidomobile affected by the power outage in Coquitlam last night but @TELUS was? Is #Rogers more reliable?

  • urjajain2 Urja (@urjajain2) reported

    Hi Fido, I have been charged $68 unnecessarily for making international calls when my plan includes 1000 mins of free international calling. I called your customer care but they have been of no use and very rude. PLEASE HELP! @Fidomobile @FidoSolutions

  • funfancytime Sarah Oliver (@funfancytime) reported

    @Fidomobile I tried to call your customer service but there’s a 2+ hour wait? I’m receiving Toni calls every 10 mins. Please help.

  • UshaanH ushaan hindolia (@UshaanH) reported

    @Fidomobile Super hard to get hold of your customer service team anytime of the day. Your new year resolution should be providing better customer service.

  • Loricatalano04 Lori Catalano (@Loricatalano04) reported

    @FidoSolutions @Fidomobile it’s now been 15 calls since 2:47pm… I’m trying to work, have an ailing parent and it’s the snow storm “of a generation”.. absolutely no way you can help? This is horrendous. I have the numbers…

  • kokolattt Koko (@kokolattt) reported

    @Fidomobile Hi Fido, the recolution started on September 16th, I made some calls to connect my father kn law on September 24 th. You never gave me the credit and your agents and supervisors refuse to do so saying it was for after September 28. This is deceiving your customers! #fidoiran