Fido

Fido Outage Report in Thunder Bay, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thunder Bay, Ontario 12/19/2025 13:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (42%)

    Internet (42%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • SeanHanleyTO Sean Hanley (@SeanHanleyTO) reported

    @Fidomobile So is anyone going to help out?

  • 2076ckm10 Bear Dog (@2076ckm10) reported

    @Fidomobile we have been trying for several days to cancel our contract with Fido Mobility. We cannot connect with an agent and we can not cancel in store. They will not call us back when we schedule a time. Roger's even hung up on us! Anyone have any suggestions?

  • GordM20 Gord M (@GordM20) reported

    @Fidomobile I hate to shatter your confidence because I got a heads up via text this morning and the scheduled 9am call never happened. To bad because technically Fido mobile has been quite reliable and customer service USED TO BE adequate, which it clearly no longer is.

  • iamkmpk وحشی (@iamkmpk) reported

    @Fidomobile @Fidomobile So we need “appointments” to activate our sim now? We can’t dial in to do that like with other carriers? Can’t afford that? I believe I made a right choice moving away from Fido. Poor user experience. Poor customer service.

  • 2076ckm10 Bear Dog (@2076ckm10) reported

    @Fidomobile So, again, was supposed to get a call at 3:30. Got a text at 3:00 pm to confirm. Still no call back. So now what? Followed your advice and nothing? This company is not even as reliable as a pet, ironically. Store people are telling us service is brutal.

  • 2076ckm10 Bear Dog (@2076ckm10) reported

    @Fidomobile How about you provide customer service. You won't let us cancel our contract! No one will call back. So. Now what? Maybe get your poop in a hoop before telling how awesome you are.

  • theonlyhumphrey ʜ ᴜ ᴍ ᴘ ʜ ʀ ᴇ ʏ (@theonlyhumphrey) reported

    @Fidomobile in what world do you have to wait the next day for customer service support?????? Wth am I paying for?

  • ahlawatwrites Nishant Ahlawat (@ahlawatwrites) reported

    @Fidomobile there is no way to immediately reach Fido customer support and the Ai sucks..how to deactivate roaming. You have used Ai to make a simple task impossible

  • wyntyre Ak-Sar-Ben Knights (@wyntyre) reported

    @Fidomobile please quit calling me like 8 times a day! I don't have a Fido account and never have had one.

  • wyntyre Ak-Sar-Ben Knights (@wyntyre) reported

    @Fidomobile I've been trying to hahahaha! The stupid phone menu won't lemme talk to a human