Fido

Fido Outage Report in Thunder Bay, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thunder Bay, Ontario 12/07/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • paper_to_pixels meera (@paper_to_pixels) reported

    y I ain't got no service today n yesterday @Fidomobile what's going on yall

  • MeherzanP999 Meherzan Pardiwalla (@MeherzanP999) reported

    Saw my bill today and realised how they charge extra for mobile plans. Extremely Unprofessional Staff and False Promises by @Fidomobile. Stealing people’s money by issuing fraudulent offers to customers. Worst customer service reps!! People be aware of such activities.

  • Arlene_UX Arlene (@Arlene_UX) reported

    Charged $108 for use less than 48 hours with Fido. And in those 48 hours, I cannot register my fido account because of "tech problem"(customer service told me). Cancel fido plan and then got this bill. Must say Fido should be Global 1st profitable company. @Fidomobile @Rogers

  • mariapin777 Maria (@mariapin777) reported

    Can a customer service representative give me a call back from @Fidomobile I'm really sick of trying to get in touch with someone who could help me. I'm out of patience to get my issue resolved. Just thinking to port my service if it keeps going in.

  • singhnavnoor Navnoor singh (@singhnavnoor) reported

    @Fidomobile I didn't get my 5GB free data for the day when your servers were down. They said I'd get it in the August cycle. Now The customer care executive is saying that I didn't "ask" for it. What kind of terrible service is this??

  • ChasingMaslow Abhinav (AB) (@ChasingMaslow) reported

    @Fidomobile it’s crazy that in 2022 you do not support Apple Watch. #StoneAge

  • onlychristsang1 Chris Tsang (@onlychristsang1) reported

    Again! @Rogers and @Fidomobile @FidoSolutions are down again! I’m at work with 0 data…using work WiFi…and here I am thinking underground was an issue. 😑 #fridaymorning Maybe the end of the year I will…😑

  • MREGilroy Mat Gilroy (@MREGilroy) reported

    @Fidomobile your "new" customer service system is terrible and I don't mind saying so. I rarely complain or even tweet (have a look). Speaking with a human should be easier. (been texting for the last hour with no resolution)

  • dorothyboruta 𝒟𝑜𝓇𝑜𝓉𝒽𝓎 (@dorothyboruta) reported

    @Fidomobile @FidoSolutions I recently upgraded my device and paid a down payment towards it which shows on my account and on my credit card. Just got my new agreement via email and the down payment is not reflected at all.

  • iambhargavpatel Bhargav Patel (@iambhargavpatel) reported

    13) I've even asked the agent as an exception if he can put those charges under "Int'l Long Distance Saver" OR Add one more "$5 1000min Int'l LD Add-on" then I can pay for the addons and for whatever the difference is afterwards, but he couldn't help me.@koodo @Fidomobile