Fido

Fido Outage Report in Thunder Bay, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thunder Bay, Ontario 12/18/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (42%)

    Internet (42%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • guccigoblin3 Caleb Bourguignon (@guccigoblin3) reported

    Right when I heard about @Fidomobile’s five monthly hours of free data I knew I would use it for porn I cannot STAND chasing that ******* but only to be thwarted by poor wifi signal

  • LFountainhead Lucy Fountainhead (@LFountainhead) reported

    @Fidomobile how do I contact customer service about my internet not working? Its been about 6+hrs.

  • TimAntonides Tim Antonides (@TimAntonides) reported

    Dear @fidomobile : Can someone from back office staff contact me? I’ve waited since Friday to have my request for a name change approved. (“Tim” to “Timothy”) Been a customer for 18 years…

  • AD604250 AD (@AD604250) reported

    Hey @CRTCeng @Fidomobile @Rogers can you stop these service Canada fraud calls? ******* annoying! It's been two straight days.

  • sailingjayne Jayne Pattison (@sailingjayne) reported

    @Fidomobile terrible terrible company. promised a loyalty discount- to switch spouse over; now no record of the chat that promised it. They don't know anything about it now! Do not use FIDO they are the worst service

  • ZeroPointInfin1 ZeroPointInfinity (@ZeroPointInfin1) reported

    @Fidomobile Shame it’s the Rogers bait n switch. Ooh here’s a credit for a little while….ooh now we take it away and charge you more…. Ooh, you still want it cheap, tough, now call our customer service and waste more hours of your life on hold. Whatever happened to honest up front pricing.

  • okg11996115 okg (@okg11996115) reported

    @Fidomobile You don’t care about your customer and make them wait on the line forever to get support

  • _xxpriyaxx Chérie (@_xxpriyaxx) reported

    Um why doesn’t @Fidomobile support/provide a cellular network for Apple watches?!

  • okg11996115 okg (@okg11996115) reported

    @Fidomobile Guys you have the worst support I have ever seen in my life. On call 7 hours to get support. Now I am canceling with you and would advice no one to deal with you again.

  • hoodedsomm Gareth Nordholm (@hoodedsomm) reported

    @TELUSsupport What the heck is going on here guys?? I've spent the last hour and a half working on an issue and then transfer me to nowhere??? This is ridiculous. I'm terminating service and calling @Fidomobile right now. #anticustomerservice