Fido

Fido Outage Report in Thunder Bay, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thunder Bay, Ontario 11/30/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (2%)

    Wi-fi (2%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • jerclarke jer clarke 🌿 𝓉𝒽𝑒𝓎 (@jerclarke) reported

    Boy, @Fidomobile has a seriously decrepit tech situation going on. I was told on the phone that you simply can't manage pre-paid accounts on the website, it has to be done over the phone. But the website lets you try to do it, it just doesn't work 🙃

  • S8Karthi Karthi (@S8Karthi) reported from Surrey, British Columbia

    @Fidomobile I have received the bill today but i don't see any credit on bill for the outage. I even received a mail from CEO regarding the credit but i don't see any in the bill.

  • drmericanocello Nira Cain-N'Degeocello (@drmericanocello) reported

    It only took me 30 min to cancel my @FidoSolutions @Fidomobile plan!! That's time I'll never get back. Bye bye won't miss ya :)

  • macdor_ump13 Rob Macdonald (@macdor_ump13) reported

    .@Fidomobile @Rogers so it takes 5 full days to fix your outage and then 2 full months before the credit will be applied?

  • AfsariNilou Nilou Afsari (@AfsariNilou) reported

    @Fidomobile I am unable to contact any customer service agent by calling 611 since a few weeks ago. How can I sort out a billing error? I can’t do it via AskJack bot

  • Veronic2121 a good ol Canadian girl (@Veronic2121) reported

    @Fidomobile NO ONE SHOULD HAVE TO SPEND 5 HRS TRYING TO GET IN CONTACT WITH CUSTOMER SERVICE. NO ONE SHOULD END UP IN TEARS. LIFE IS HARD ENOUGH. IF YOU CANT TAKE CARE OF CURRENT CLIENTS DONT TAKE ON ANY MORE.

  • JosephPulikal Allan Joseph Pulikal (@JosephPulikal) reported

    @FidoSolutions @Fidomobile @Rogers After the the whole July 8th fiasco, this is the 3rd or 4th time , there's been a service interruption. What are you going to do about it? Is this your way or subtly suggesting to upgrade to a better network provider?

  • MongaPulkit pulkit monga (@MongaPulkit) reported

    @Fidomobile how do I disconnect my fido tab connection. I try to reach u on messenger, no one reply there after authentication. I'm abroad so can't use customer care please help

  • GrolChris Chris Grol (@GrolChris) reported

    @Fidomobile Also, misrepresenting your goods at point of sale is a violation of consumer rights act. However, even presented this information, Fido continues to avoid fulfilling refund, lies to its customer about promising refunds and create barriers to receiving customer service

  • minigoldendoodl Kattrailruns🇨🇦 (@minigoldendoodl) reported

    So I get an email from the CEO of Rogers informing me I’ll be receiving a credit equivalent of 1 day on my cell phone bill for the #rogersoutage. (Whoop-d-do) I get my bill today from @Fidomobile with no discount! #wtf!!! Anyone else experience this?