Fido

Fido Outage Report in Trenton, Hastings County, Ontario

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Trenton, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Trenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Trenton, Hastings County, Ontario 11/29/2025 20:25

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (2%)

    Wi-fi (2%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • heena_29 heena srivastava (@heena_29) reported

    @Fidomobile What’s up Fido? I had ordered the new IPhone and it’s almost a month with no updates at all. There is a long wait when I tried calling and on chat your people don’t seem to have any answers. Can someone help please?Atleast tell me if I am ever going to get the phone?

  • GavinBailey2000 Gavin Bailey (@GavinBailey2000) reported

    @Fidomobile @FidoSolutions I have been in queue with “Jack” for over 4 hours. Wait time on hold is over 2 hours! What is worse your wait times or service area?

  • GrahamHnatiuk Graham Hnatiuk (@GrahamHnatiuk) reported

    The Portuguese folks I'm with are just laughing at your pathetic customer service, @Fidomobile @FIDOFriendly

  • Pluto46797224 Pluto (@Pluto46797224) reported

    @Fidomobile I wanted to cancel a phone I ordered, your rep said can't cancel coz it's already shipped. That was a week back, I still don't have the shipping details. Don't charge me!

  • BryanTamarah Tamarah Bryan - Blog (@BryanTamarah) reported

    The @Fidomobile representative was able to help me but when I asked her what would be done about the mishap beforehand, I was just told that things would be tallied at the end of the billing cycle.

  • MichelleMoniq10 Mich Chung (@MichelleMoniq10) reported from Toronto, Ontario

    @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

  • twall62 twall (@twall62) reported

    @Fidomobile I want someone to call me back please! I am not prepared to wait 2-3 hours on the phone! (have tried 3 times!) There should be a call back option. Have issues about my bill. Ph no is 2505854028.

  • luv_sch Luv Sachdeva (@luv_sch) reported

    @Fidomobile i have been charged interest on my bill. Need to discuss that but everytime i call, it says wait time is about 3hrs. Is a customer expected to be on hold for 3 hrs?

  • ann_duffy ANN DUFFY. 🇮🇪🇨🇦 (@ann_duffy) reported

    @Fidomobile been trying to call you for days. Currently two hours wait time. Please respond. Disappointing lack of service. Went to a Service booth at a Mall. ‘Call Customer Service’

  • ZacharyHilliar2 Zachary Hilliard (@ZacharyHilliar2) reported

    @Fidomobile has the worst customer service I have ever experienced. Been hungup on twice while waiting for a supervisor with no callbacks. Currently have wasted over 2 hours of my day trying to get a simple issue resolved. Save your money & shop elsewhere!