Fido

Fido Outage Report in Val-David, Laurentides, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Val-David, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Val-David and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Val-David, Laurentides, Québec 05/09/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (41%)

    Internet (41%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • mcelotto Michael Celotto (@mcelotto) reported

    @FidoSolutions @Fidomobile DM'd you (can you take a look), still having issues from the 18th (or so). I get that it's Black Friday weekend, been on hold waiting for someone from technical support for about an hour now. What are the hours for technical support?

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • she_ide Shegide (@she_ide) reported

    @Fidomobile I just received what I presume is a scam text message about the "outage last week" and "to compromise" click on the link. The reason I think it's a scam is that it's illiterate and I don't think Fido would send such a message. Want to know more just let me know.

  • eddygeeeeeee eddy g 🍁 (@eddygeeeeeee) reported

    @Fidomobile on hold 10 minutes and your online chat says jack will help but he isn`t I cannot get internet unless I am home please help

  • itsmohsadri Moh Sadri (@itsmohsadri) reported

    Ordered a phone +2 months ago and still haven't received a single update regarding the phone and no response. By far the worst customer service I've ever seen in my life is @Fidomobile @FidoSolutions . I'm done. Changing my service.

  • heena_29 heena srivastava (@heena_29) reported

    @Fidomobile What’s up Fido? I had ordered the new IPhone and it’s almost a month with no updates at all. There is a long wait when I tried calling and on chat your people don’t seem to have any answers. Can someone help please?Atleast tell me if I am ever going to get the phone?

  • Nour Nour (@Nour) reported

    . @Fidomobile ‘s customer service wait time is over three hours, and they don’t offer a call-back option. How is that acceptable?

  • Amandajoness11 Amanda Jones (@Amandajoness11) reported

    @akctba @Fidomobile As much as I love Fido I agree with you, almost three years being a customer entering contests Everyday I never win..something is Fishy to say the least. With the free service for a year 10 Winners per month and still haven’t Won that is concerning to me..

  • kerryvarma Kerry Varma (@kerryvarma) reported

    @Fidomobile Your customer service is APPALLING. The Ask Jack so called live chat is confusing, I’ve tried Twitter DM and no response from Fido. Currently on hold for almost an hour when told the wait time was approx 15 mins. Been a customer for 8yrs…

  • ForMyBro37 Markus (@ForMyBro37) reported

    @Fidomobile I have been with Fido over 5 years and was ok with service. Not estatic but Black Friday was an abomination. Upgrading to a new phone and getting the promotional AirPods and didn’t happen. My day yesterday, and now my morning is a nightmare and no AirPods either. Unnacceptable.