Fido Outage Report in Val-David, Laurentides, Quebec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
Problems in the last 24 hours in Val-David, Quebec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Val-David, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
- Phone (56%)
- Internet (28%)
- E-mail (9%)
- Total Blackout (3%)
- Wi-fi (3%)
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Vanessa Mulvey (@djpinksky) reported@Fidomobile customer solutions as stated in the phone message - it’s billing. I have spoken to customer solutions and they have transferred me to a different department and when I am connected that person has no idea why I was transferred because they cannot help me.
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Biljana (@BPecelj) reported@Fidomobile Hi Ravi, I eventually spoke to 3 folks on the phone. While they too weren’t able to update my address to a foreign address, I got the resolution to the more pressing issue related to info updates.
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Saurabh Mukherjee (@saurabhmkj) reported@Fidomobile - did you silently removed the customer support with only automated dumb IVR? and if the dumb IVR doesn’t understand your ask, it’s ask’s would you prefer a call back from specialist tomorrow or next day or the day after. What about today, what about now? #Fidosucks
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Vanessa Mulvey (@djpinksky) reported@Fidomobile every department is in a different city. I believe for a fact that you will make it impossible for a customer to reach a resolution by transferring and given them vague information so they will give up and just pay the bill - NOT ME. After 6 years of being a
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Vanessa Mulvey (@djpinksky) reported@Fidomobile me - ONE WEEK PRIOR was expired and not available and the phone I was suppose to get was no longer on sale and 2X the price. After +20 phone calls over weeks, disconnected calls - I finally went down to a kiosk and they had no account history of any of this. To make
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Vanessa Mulvey (@djpinksky) reported@Fidomobile customer, I am disappointing at the level of care I have received and the fact that I have spoken to some of your staff and they are understanding but their hands are tied. I’ve had to push to a higher level and the worker told me after 15 Minutes of holding that
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Vanessa Mulvey (@djpinksky) reported@Fidomobile after being a loyal customer for 6 years I am so beyond frustrated with the service I have received continuously for the last two years. This is going to be a long one but I’m fed up. January 2019 - YOURE company calls me to offer me a new phone and plan, everyday
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missey em (@missey_em) reported@Fidomobile Your automated system is NOT working when it calls customers for a scheduled call!!!!!!!!
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adam robinson (@adamrobinson133) reported@Fidomobile how do I email your company? Your online chat doesn’t work, your app won’t even let me login, and I can’t use chat without logging in. Do you have any actual live agents available ever, or do you only offer inconvenient callbacks? Your online agent is horrible.
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missey em (@missey_em) reported@Fidomobile Beyond frustrated trying to connect with a customer service rep. The automated service is designed to not have the customer be able to speak to a human.