Fido outages and service status in Val-David, Quebec

Problems in the last 24 hours in Val-David, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Val-David, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jasmeet Walia (@JasmeetWalia10) reported 2 minutes ago

  @Fidomobile your customer service is almost non existent, I got a scheduled appointment for after 3 days and nothing is happening when I picked up the call!! I waited nothing then tried to ask virtual assistant for my scheduled callback then obviously nothing!!

• 
  Ammi jangra (@jangra0215) reported 3 minutes ago

  @CihadKeskin10 @Fidomobile Same issue, we are also trying to get in touch with Fido team but they are not helpful. @Cihad did you get any response from them?

• 
  Aman Bhargava (@Amanbhargava23) reported 11 minutes ago

  @Fidomobile Absolutely worse customer service will be porting away from this company with a couple of days I have billing issues want to speak with someone today but they are giving me time 2 days from now !! When it comes to bills u want the money right away even when its wrong

• 
  Mikaeel (@imrankhan1940) reported 11 minutes ago

  @Fidomobile Fido failed to fix fido app, after one month and 20 days when eventually quit fido they fixed it and send an email to me saying your app is fixed and account is linked to youe account. Whats the point in doing this when I already quitt. this is waht fido serves like.

• 
  Linny (@IosonoLf) reported 15 minutes ago

  @Fidomobile Hello Fido - we’ve tried calling you three times now and we keep getting nowhere. We keep having to schedule a call to speak to anyone. Can anyone help us?

• 
  Pete (@floofydoofbkup) reported 16 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Philomena Gunk (@macaghalla) reported 20 minutes ago

  I've had @Fidomobile since 1996. 30 ******* years. Today, I had to schedule a call back with an agent so that I can escalate an issue to a Supervisor, who will call me back in 48-72 business hours. Needless to say, I'm taking recommendations for a new provider.

• 
  Harmanpreet Kaur (@amberjagra) reported 21 minutes ago

  @Fidomobile Worst mobile company to deal with! Charged me an activation fee on my bill when the girl in store told me there will be no fee on my account. Went back to the store to talk, told me to call customer service and now they scheduling a call back for after a week. CRAZY!!

• 
  Evan (@evanoftheyukon) reported 23 minutes ago

  @Fidomobile I originally signed up because of their $27 plan for 80gb Can/US/Mex, overall a great deal. Thing is, the service is really bad in my area. I can currently get around 500mbps down with Bell where I live, and with Fido I consistently get 2-3, maybe up to around 20mbps. (2/21)

• 
  Watmough.eth (@Watmougheth) reported 23 minutes ago

  What gives @Rogers, I order a phone, you cancel that force me on that plan. Tried to order another one. 8 days in and nothing. @Fidomobile had a tablet out to me in less than two days