Fido Outage Report in Val-David, Laurentides, Québec

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Val-David, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Val-David and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (57%)

2. 

   Internet (29%)

3. 

   E-mail (6%)

4. 

   Wi-fi (6%)

5. 

   Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Shitanshu Shekhar (@iamshitanshu) reported 5 minutes ago

  @Rogers @Fidomobile Hey Fido, From where do you hire your customer service representatives? Putting call on hold is not always the solution. Worst customer service #fido

• A.B. (@x_axez) reported 8 minutes ago

  @Fidomobile your phone wait time is 3 hours;your website chat not working: Sorry, we're not able to place you in queue as all our Live Chat Specialists are assisting other customers. Please try again later.

• Gavin Bailey (@GavinBailey2000) reported 8 minutes ago

  @Fidomobile @FidoSolutions I have been in queue with “Jack” for over 4 hours. Wait time on hold is over 2 hours! What is worse your wait times or service area?

• Amrita (@Amrita19083852) reported 9 minutes ago

  @Fidomobile - Team I was charged $50 when I moved from Chatr to Fido and was promised that this amount will be adjusted in Nov which did not happen. I contacted the customer care and they said it will be adjusted in Dec which again did not happen. I am tired of talking

• shaikh farhad (@rehmanshaikh29) reported 10 minutes ago

  Today I have witnessed extremely pathetic customer service from a Fido rep named Yusuf @Eglinton Square GTA.The rep denied my product purchase for noreason. Will escalate this to the highest level. This level of unprofessionalism is unacceptable.@Fidomobile #poorcustomerservice

• Nour (@Nour) reported 16 minutes ago

  . @Fidomobile ‘s customer service wait time is over three hours, and they don’t offer a call-back option. How is that acceptable?

• Nitin Gaba #FSDBetaCanada (@gabanitin) reported 17 minutes ago from Vancouver, British Columbia

  @FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?

• Zachary Hilliard (@ZacharyHilliar2) reported 18 minutes ago

  @Fidomobile has the worst customer service I have ever experienced. Been hungup on twice while waiting for a supervisor with no callbacks. Currently have wasted over 2 hours of my day trying to get a simple issue resolved. Save your money & shop elsewhere!

• Tamarah Bryan - Blog (@BryanTamarah) reported 18 minutes ago

  Much to my horror, even though I called and asked @Fidomobile specifically for a US calling plan, they are now deciding to stick me with this $600 bill, as a welcome gift for choosing their services with this phone. I wish I had never chosen them as a provider.

• MCNadzzz (@MCNadzzz) reported 22 minutes ago

  @Fidomobile Dear Fido Mobile- I'm so sick of your Customer Service. My Father is a senior w/ a senior mobile & home phone plan/service that is not working. You asked him to wait 72 hrs w/ no service & he's an ailing man w/ medical issues. Your rep was RUDE. UNACCEPTABLE. FIX THIS