Fido Outage Report in Val-David, Laurentides, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Val-David, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Val-David and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (46%)
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Phone (40%)
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Wi-fi (6%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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arcanadian_23
(@rohancnaidu) reported
Now For no fault of mine I have lost my customized offer. So @Fidomobile this is unprofessional and very poor processes for customer service. Considering the fiasco that happened with @RogersMobileCa I was hoping you guys will learn something about customer service.
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Moving2Canada101
(@Moving2Canada10) reported
@Rogers & @Fidomobile are you still reimbursing customers for the wide-scale service interruption recently? We keep getting emails to say the issue wont happen again but our bills are coming in full price when most of us were without service for over 24 hrs & were unable to work
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Joyee L.
(@ThatJoyee) reported
@FidoSolutions @Fidomobile i wanna know why customer service with a real person over the phone doesn't exist any more. I got a link via text to talk to virtual rep and your virtual chat doesnt work either. There's no way to get help from you guys #horriblecustomerservice
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LIZ•TRAN
(@LizTran_) reported
@Fidomobile @FidoSolutions I didn't get a statement credit on my bill this month for the recent network outage
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Shawn Nicholson
(@shnicholson) reported
Last week I cancelled my @Fidomobile service & moved over to @Bell, where I upgraded to the iPhone 13 Pro. When asked today by Fido why I left, I had two reasons: (1) July 8th: the poor communication and almost insulting 5 day credit and (2) the lack of 5G (by Fido).
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David Yu
(@DavidYu12) reported
@Fidomobile can we seriously think of a way of implementing a system where caller has to also press a number based on our voice message in order to successfully reach our number (similar to calling customer service center system)? This will help filter out automated scam calls...
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Frannie
(@Ms_Okoye) reported
@Fidomobile so I didn't get my rebate for the service outage in my bill....what's that about?
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AP 🤘
(@Aslampatel) reported
from
Surrey, British Columbia
One of the worst service provider in canada @Fidomobile @FidoSolutions
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Brian Dooley
(@bdooley91) reported
@Fidomobile when will we see the money back from fido for the outage on our bills??
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Nilou Afsari
(@AfsariNilou) reported
@Fidomobile I am unable to contact any customer service agent by calling 611 since a few weeks ago. How can I sort out a billing error? I can’t do it via AskJack bot