Fido Outage Report in Vulcan, Alberta

Problems in the last 24 hours in Vulcan, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Vulcan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gurpreet Singh (@higp_77) reported 4 minutes ago

  @Fidomobile @FidoSolutions my account was compromised and i have registered complaint to customer care and on Twitter as well and left voice msg for fraud team as well still no call back. Not able to login to my account as well. Very poor service from @Fidomobile

• 
  Naman Mediwala Shah (@MediwalaShah) reported 4 minutes ago

  @Fidomobile it’s been 30 min on a call with a customer service rep, I’ve been on hold so he can get details of my account which I’ve already given to him. Does it take so much time??

• 
  Bob McKenzie (@petebrokemyteam) reported 6 minutes ago

  @Fidomobile Warning to customers. The link doesn't work. After hours waiting on hold on the phone I'm told it's only available for new customers. There is never anything for existing customers and this is false advertising. Losing loyal customers Fido.

• 
  Naman Mediwala Shah (@MediwalaShah) reported 8 minutes ago

  @Fidomobile unhappy with the customer service a 30 min hold for a small refund issue, which was to be done in September 2019. Where the details of the bill & payments have been provided to the customer service rep. Ridiculous #fido #Vancouver #canada

• 
  cm (@Crackmacs) reported 8 minutes ago from Calgary, Alberta

  @gfinockio @Fidomobile @koodo Yuppers. Thought about switching to their service but after talking to friends and shaw employees who have it, decided against it

• 
  eric zaworski (@ericzawo) reported 11 minutes ago

  @mirolaflaga @Fidomobile They're all bad an its a systemic issue

• 
  aaron jacques (@aaronjacques) reported 12 minutes ago

  @OpenMediaOrg @Rogers @Fidomobile and not give up their "grandfathered" plan. They misrepresented it as a heartless telco not caring about the customer. And when the media called about they offered the standard right-sizing offer.

• 
  Nick (@nbronster) reported 16 minutes ago

  Having the absolute most stressful shopping experience with @Fidomobile, buying a phone should not be this painful. I had a better experience buying my car and today I need to call them again for the fifth time. Incompetent support team!!!

• 
  antoniogurinoni1969@gmail.com (@antoniogurinon1) reported 16 minutes ago

  @Fidomobile @FidoSolutions Lost old fecebbok yu block me 3 time call fido ask for$900 send me free cell phone after pey for the cell phone block me of now (**** loser after money)

• 
  Navraj sohi (@Navrajsohi) reported 21 minutes ago

  Worst customer service @Fidomobile