Fido Outage Report in Vulcan, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Vulcan, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Vulcan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (48%)
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Phone (42%)
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E-mail (5%)
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Wi-fi (4%)
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Total Blackout (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Drag Ivko
(@DragIvko) reported
@FidoSolutions @Fidomobile How do I get support when my neither mobile cell signal nor the roaming is working and your support chat is offline? Any suggestion?
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Bhavik Patel
(@Bhavik_7200) reported
@Fidomobile I think you gays must be awarded with the lifetime achievement award for ignoring customers. People are trying to reach your customer service and all they got is 3 hrs of waiting and hung up call. Nice way to handle customer in festival season.
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MOHAMED OSMAN
(@M0_0SMAN) reported
@Fidomobile not even trying to keep up the facade of customer service anymore lol just straight up "we cannot answer your call at this time" during business hours
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Keegan D
(@kegroson) reported
Hey @Fidomobile I’ve added 3gigs of data in the last 4 days and can’t get ahold of you and it’s been going on for months. How do I correct this problem?
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Amal J
(@Amal8710) reported
1st you have US wait 2Hrs to get a hold of someone, only to get disconnected or cold silence! Been with this company for many yrs and hold 3lines! While there're better plans & service don't why I waste my time! Something needs to get! ASAP @FidoSolutions @Fidomobile @Rogers
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Akira
(@yu231233) reported
@akshayp2312 @Fidomobile @san_bains Fido customer solution people said they would call me back with confirmation or whatever, they never called back. Today, after two hours wait, an incompetent person put me back to the wait line. The chat service was cut off unless you keep typing. Being busy is not excuse.
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Masters2150
(@masters215000) reported
@Fidomobile I need account help, your chat doesn't work, and your phones are down with ONLY a french message and nothing in english, how the hell am I supposed to know whats going on?
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Brian Vanpee
(@TheRealBVP) reported
@Fidomobile your customer service is INFURIATING. 2.5 hours on hold, u asked 1 question then was told "Customer Service would know" and was out on hold for another 2.5 hours!! OMFG I'm switching. See ya.
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Masters2150
(@masters215000) reported
@Fidomobile Don't you love it when you wait for 2+ hours in a chat that doesn't bother to give you your position in queue, and you don't look at it for 5 mins and it cuts you off because YOU didn't answer them in time? God this company is a **** show
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PupsideDown
(@PupsideD) reported
@Fidomobile I was disconnected from chat after 5mins of inactivity after waiting 3 hours to get someone. Phone lines and chat are now down. Website isn't working. I have been trying to set up voicemail for a week and can't. What gives? Unacceptable.