Fido Outage Report in Vulcan, Alberta

Problems in the last 24 hours in Vulcan, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Vulcan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ivreg (@ivregress) reported 10 minutes ago

  @Fidomobile @FidoSolutions VERY disappointed with the POOR customer service!!! Need to move so ask Fido to transfer internet to the new address. NOT working after moving in, called the technician, was told that an onsite appointment is needed. Booked an appointment and the technician NEVER CAME!

• 
  ivreg (@ivregress) reported 12 minutes ago

  @Fidomobile @FidoSolutions (2) Called the techincal service and the operator in service was just rude and indifferent. Said he can't do anything and transfered me again to customer again, and guess what? I waited for ONE HOUR AND THERE IS NO RESPONSE!!! Will NEVER USE FIDO AGAIN

• 
  T (@ctaiariol) reported 12 minutes ago

  Hey @Fidomobile @FidoSolutions... Bell offered me my exact phone plan for 20$ less... what can you do to keep me as a customer?

• 
  Tariq Razi (@Tariq_Razi) reported 13 minutes ago

  @Fidomobile complete and utter lack of customer ownership by Call Centre. Never depend on the commitments given by their Call Center Agents or even email confirmations sent by them. They will turn around and say that nothing can be done.

• 
  rosella Iacobucci (@rosellai28) reported 15 minutes ago

  @Fidomobile NO ONE HAS CALLED ME BACK . YOUR MESSING AROUND WITH MY ACCOUNT.I have called and emailed so many time and you can't even call me back! @Fidomobile I have been waiting from Feb 28 2021.Your customer service sucks. How can I get ahold of SOMEONE WHO WILL HELP ME.

• 
  Pablo Benitez (@PBenitez77) reported 18 minutes ago

  Dear @Fidomobile always remember your customers come 1st and your customer service should listen and try resolve the situation instead of saying No No No

• 
  yestoeverything (@yestoeverything) reported 19 minutes ago

  @fidomobile Thanks so much for offering me a free phone to replace a phone you sold me because YOUR network has changed. The problem is four weeks after responding to your offer of a free phone paired with a $10 plan you have failed to live up to your word.

• 
  raneem hammadh (@nemo_rah2) reported 19 minutes ago

  I have no Internet since morning. I tried to talk with the customer service ,and every one sent me to another presintve with no luck. @Fidomobile need help .I got an appointment for tomorrow , but I didn't get the confirmation massage .

• 
  Nicolas Camargo (@NicolasCamargoG) reported 20 minutes ago

  @virginmobilecan is about to win the prize for the worst customer service this Eastern Monday. 10 hours trying to restore my account and talked with 4 representatives so far. Better go to @Fidomobile

• 
  Rishi Bhasin (@rishionweb) reported 21 minutes ago

  Pathetic customer service from @Fidomobile. It has been more than 2 weeks and they failed to ship my wife's new SIM because of incorrect address. After multiple call backs still there has been no progress. This is when she is transitioning from Telus to @Fidomobile. Sad