Fido Outage Report in Wainwright, Alberta

Problems in the last 24 hours in Wainwright, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Wainwright, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vanessa Mulvey (@djpinksky) reported 6 minutes ago

  @Fidomobile customer, I am disappointing at the level of care I have received and the fact that I have spoken to some of your staff and they are understanding but their hands are tied. I’ve had to push to a higher level and the worker told me after 15 Minutes of holding that

• 
  SHYUNATOWN (@shyunatown) reported 7 minutes ago

  So @Fidomobile help me figure this out. I am given 5+ extra hours of data but let’s say I run out of my own data and try use that data, it doesn’t let me cause I don’t have anymore data and it doesn’t work on wifi…..Sooooo how does that make sense?

• 
  adam robinson (@adamrobinson133) reported 15 minutes ago

  @Fidomobile how do I email your company? Your online chat doesn’t work, your app won’t even let me login, and I can’t use chat without logging in. Do you have any actual live agents available ever, or do you only offer inconvenient callbacks? Your online agent is horrible.

• 
  Prince Harry (Not Real One) 😂🇺🇲 (@HardikPatel911) reported 15 minutes ago

  @DesignIsabelle @Fidomobile That's how a wireless carrier should treat their customers so they can continue using their service.

• 
  Vanessa Mulvey (@djpinksky) reported 21 minutes ago

  @Fidomobile after 4 months of fighting with you guys, I gave up because your company was clearly not interested in rectifying this and it’s very obvious this is a tactic your company uses - “let’s make it as hard as possible to fix this because they’ll give up”

• 
  FabulousFearlessFit (@FabulousFit40) reported 23 minutes ago

  Is @Fidomobile ‘a whole website down?

• 
  Leon Ortizo (@OrtizoLeon) reported 24 minutes ago

  @Fidomobile the worst phone company. Cutting my line for no reason

• 
  Saurabh Mukherjee (@saurabhmkj) reported 28 minutes ago

  @Fidomobile - did you silently removed the customer support with only automated dumb IVR? and if the dumb IVR doesn’t understand your ask, it’s ask’s would you prefer a call back from specialist tomorrow or next day or the day after. What about today, what about now? #Fidosucks

• 
  Hayward Welcher (@hwelcher) reported 29 minutes ago

  @Fidomobile Your network in Waterloo is experiencing issues and support has been useless. Can I please get some real help?

• 
  Biljana (@BPecelj) reported 29 minutes ago

  @Fidomobile Hi Ravi, I eventually spoke to 3 folks on the phone. While they too weren’t able to update my address to a foreign address, I got the resolution to the more pressing issue related to info updates.