Fido outages and service status in Wainwright, Alberta

Problems in the last 24 hours in Wainwright, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Wainwright, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michelle Almeida (@xalmeida12345) reported 14 seconds ago

  @Fidomobile Activating the plan is easy, but cancelling it is a huge bureaucratic process. This is an abuse and a lack of respect for foreigners who use the service. But I want to make it clear that I will not pay anything. I ask that you act with decency and cancel the charges.

• 
  Ravi Goyal (@ravipalgoyal) reported 6 minutes ago

  @Fidomobile My phone with Fido eSIM has suddenly stopped working, and I need a replacement eSIM for my new phone. I can't find an option in the app or on the website to order one. How can I get this sorted and restore my service ASAP?

• 
  Evan (@evanoftheyukon) reported 8 minutes ago

  I've been trying to cancel my phone line with @Fidomobile, and as far as I can tell, they've made it completely impossible to do that. Every time I've called (4 times) and gotten to the point where the rep realizes they can't convince me to stay, they hang up.

• 
  Philomena Gunk (@macaghalla) reported 12 minutes ago

  I've had @Fidomobile since 1996. 30 ******* years. Today, I had to schedule a call back with an agent so that I can escalate an issue to a Supervisor, who will call me back in 48-72 business hours. Needless to say, I'm taking recommendations for a new provider.

• 
  TundeRich (@Dunumi) reported 14 minutes ago

  @Fidomobile @nsafiys Pls I need help with my Fido account. Got a called yesterday from Fido to make a complain and the next mail I got was my account has been changed to a mobile plan of $45 monthly This is really wrong and I didn’t request for such. *** Fido should contact me immediately to correct

• 
  Lori (@LoriinDurham) reported 16 minutes ago

  @Fidomobile @Rogers worst experience getting customer service. $400 a month and can’t get service

• 
  sohail (@sohail87033951) reported 16 minutes ago

  Requested @Fidomobile to close my account, but instead was pushed to keep paying for unused services. Now facing unnecessary charges& collection harassment.If closed on time,this issue wouldn’t exist. Authorities should investigate such practices. @CRTCeng #ConsumerRights #Canada

• 
  Johnny Chase (@JohnnyLChase) reported 19 minutes ago

  @Fidomobile your customer service is terrbile. Why cant I talk to a live person Today? i need my issue resolved asap. Not when your reps feel like calling back. if i didnt still owe on this phone id transfer to Bell

• 
  jay makinze ❼ (@Mr_Teekay) reported 24 minutes ago

  hi @CRTCeng is @Fidomobile allowed to unilaterally increase the monthly price for service without any prior notice?

• 
  Smitty’s Stake House (@SmittyStakez) reported 26 minutes ago

  @Fidomobile What’s the point of customer service if you can’t even talk to anyone but bots??