Fido Outage Report in Waterford, Ontario

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in Waterford, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (62%)

2. 

   Internet (26%)

3. 

   Wi-fi (6%)

4. 

   E-mail (3%)

5. 

   Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Anthony J Krusinckas (@AJKuinckas72) reported 2 minutes ago

  @Fidomobile @FidoSolutions #RogersHelps This is bs now. Tried calling in and the damn AI keeps sending me to the wrong department. Scheduling a call back is ridiculous. This is the crappy service you can expect. I didn't send the wrong phone you did! Now fix it! #Telus #Bell

• Intrepid Critic (@Who_knewit) reported 4 minutes ago

  @Fidomobile are you guys keeping this automated phone system where it takes 5 1/2 hours to hear back from an actual person? Or is this something you're just testing? Because I will cancel my service if this is the future of Fido.

• Surender Kumar (@imsurenderk) reported 6 minutes ago

  Hi, @Fidomobile, disappointed with the service & how issue is being handled. I have been using Fido for last 4 years and deserve better treatment. feel like being scammed. I hv ordered a device and got a faulty one. returned the device bt still forced to use a bigger plan

• 👑 (@TheRollModel) reported 6 minutes ago

  Hey @Fidomobile why would I get a roaming package for 2 weeks for $60 - get stuck in 🇬🇩 due to the @AirCanada strike and y'all not help I could have paid $70 for 30 days. I should have been home today. Why can't I get some type of credit. Make it make sense

• Anthony J Krusinckas (@AJKuinckas72) reported 7 minutes ago

  So I even called in to @Fidomobile customer service. No help at all. This how you treat your customers? You make a mistake, send me the wrong phone. I HAVE to wait for a call back? @FidoSolutions and @Fidomobile nothing but problems #CustomerSupportFail #CustomerServiceFail

• AudRey (@reyaudd) reported 7 minutes ago

  @Fidomobile I am still getting Fido bills despite having a deactivated account. Because of the deactivated account, I cannot reach customer service by phone or through your chat AI. Please help me.

• Dragon (@PinkDragon4434) reported 13 minutes ago

  @Fidomobile do you guys not have an active line rn? Where we can reach a customer rep? Our bill went up and we only had the option to schedule a call, it’s ridiculous. Where’s the customer service? Considering cancelling rn

• JoshKorn (@JoshKorn) reported 13 minutes ago

  @Fidomobile Your customer service is totally hopeless. Your chat doesn’t let me chat with a human, and your phone bot? … That phone bot is a whole ‘ other level of sleazy. Your phone bot asks me if they can use my existing number to call me back. Yes, I say, and she promptly hangs up the phone. Yes, this does reflect poorly on you. Shame on you, FIDO.

• Dhaval Mehta (@idhavalmehta) reported 13 minutes ago

  @Fidomobile fed up with your customer support. I am unable to update my billing address in the app or website. System cannot find my address. Contact support and the IVR says it can be done online. How do I update my address now?

• Kevin (@sierralad) reported 15 minutes ago

  In short, @Fidomobile sucks, and anyone on that network should switch. I'm going to. Hell, I'm looking at new providers right now.