Fido Outage Report in Waterford, Ontario

Problems in the last 24 hours in Waterford, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matthew (@lazarus7) reported 5 minutes ago

  Hello @Brightstar .. it has been 5 days since your provider added my spouses @Fidomobile phone to a blocklist, functionally ending her service. Despite multiple calls, you have done nothing to resolve this. Is this typical for you?

• 
  Rabab Khan (@AreElKay) reported 7 minutes ago

  .@Fidomobile When you make a promise to a customer, make sure you follow through. Or you will end up losing that customer. Switching to Fido was a terrible decision for me.

• 
  Danny Ryan (@TheRealestDRyan) reported 18 minutes ago

  On a live chat with @Fidomobile customer service and it disconnects, not waiting an hour again. Help me out @Fidomobile!

• 
  Aditya Gupta (@adigupta88) reported 20 minutes ago

  @Fidomobile - looks like you want your customers to beg for the money. Firstly a cheque was issues, which I encashed at my bank, the very next day the bank took back the amount stating Rogers has stopped payment. After multiple follow up the credit team confirmed that ( Post 2/n)

• 
  Welcome back America, we missed u -🌏 (@sparklyfknfairy) reported 22 minutes ago

  @Fidomobile Was on the phone over an hr with zero help or outcome. Being told everything is my fault when i didnt get an email about my bill. Being over charged the last few months when i think im paying on time. Not able to set up automatic payment from my phone n being talked to like im

• 
  Dezy (@dezy_cakes) reported 23 minutes ago

  @Fidomobile @FidoSolutions literally the worst phone company and they have poor customer service in their management department.

• 
  Aditya Gupta (@adigupta88) reported 23 minutes ago

  @Fidomobile - For the past 2 months your team has not been able to refund the credit on my bill. I ported out to a new network on Nov 22, 2020. It's been 2 months and after multiple follow ups - I have not yet recieved the refund / credit ony account. (Post 1/n)

• 
  Naval Lote (@Lot3Naval) reported 24 minutes ago

  Happy to get rid of @Fidomobile . Just saw they have been charging me extra for months for some BS. Very sad that I only have 2 followers who can read this. I hope everyone reads it and decide to leave this network. I will try to switch max people I can, i swear.

• 
  TheRealDeal (@DaniyalAli0) reported 24 minutes ago

  @Fidomobile my home internet is not working. Customer service told me to wait till monday for a tech. Can anything be done in the meantime?

• 
  Aditya Gupta (@adigupta88) reported 27 minutes ago

  @Fidomobile - When you don't gibe any leevay to your customers in date extension of paying the bill, then why do you delay in your payments. Please put a stop to haraasing ex-customer and ensure you pay your dues. Stop harassing and ensure you pay the due amount. (Post 7/7)