Fido Outage Report in Waterford, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Waterford, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (56%)
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Internet (23%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Marc (@MarcoAndrew24) reported
@Fidomobile used to be a Fido customer, I’ve just received by sms a fraudulent 1-819 number ? Stating a refund for previous 8 months ago charges ?
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Aditya Gupta (@adigupta88) reported
@Fidomobile - looks like you want your customers to beg for the money. Firstly a cheque was issues, which I encashed at my bank, the very next day the bank took back the amount stating Rogers has stopped payment. After multiple follow up the credit team confirmed that ( Post 2/n)
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Danny Ryan (@TheRealestDRyan) reported
On a live chat with @Fidomobile customer service and it disconnects, not waiting an hour again. Help me out @Fidomobile!
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Luis De La F (@LuisHoodBorn) reported
@Fidomobile how many floors down must I throw my router in order for it to supply internet to my household ?
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Dezy (@dezy_cakes) reported
@FidoSolutions @Fidomobile worst phone company to use in Canada. Poor customer service and no accountability for errors.
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Rabab Khan (@AreElKay) reported
.@Fidomobile When you make a promise to a customer, make sure you follow through. Or you will end up losing that customer. Switching to Fido was a terrible decision for me.
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Jayrob2k (@THEROBEGAMING) reported
@Fidomobile I’m online with your customer service. Apparently if your authorized on the account to make changes, you can only add a line. Or change the plan. You can’t subtract a line though? This makes no sense, especially with all the surrounding circumstances with my situ.
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Aditya Gupta (@adigupta88) reported
@Fidomobile - this is a clear case of harassing a former customer to whom credit is due from your organization. A customer who has payed all his bills on time, but the organisation just does not want to pay the refund to the customer and harass him mentally. (Post 6/n)
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Pranav Jain (@jainpranav110) reported
@Fidomobile I have spent so much time explaining all this to so many customer representatives. Everyone seems to understand the problem and yet no one seems to fix it. This is just time consuming!!
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Rabab Khan (@AreElKay) reported
After 2 weeks of trying, my complaint did not get resolved by @Fidomobile. My suggestion, do NOT believe anything their agents offer you.