Fido Outage Report in Waterford, Ontario

Problems in the last 24 hours in Waterford, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Saurabh Mukherjee (@saurabhmkj) reported 55 seconds ago

  @Fidomobile - did you silently removed the customer support with only automated dumb IVR? and if the dumb IVR doesn’t understand your ask, it’s ask’s would you prefer a call back from specialist tomorrow or next day or the day after. What about today, what about now? #Fidosucks

• 
  Vanessa Mulvey (@djpinksky) reported 1 minute ago

  @Fidomobile customer solutions as stated in the phone message - it’s billing. I have spoken to customer solutions and they have transferred me to a different department and when I am connected that person has no idea why I was transferred because they cannot help me.

• 
  SHYUNATOWN (@shyunatown) reported 2 minutes ago

  So @Fidomobile help me figure this out. I am given 5+ extra hours of data but let’s say I run out of my own data and try use that data, it doesn’t let me cause I don’t have anymore data and it doesn’t work on wifi…..Sooooo how does that make sense?

• 
  Dale N. (@dayunto) reported 3 minutes ago

  What on earth is going on @Fidomobile @FidoSolutions The app is not working, I can’t access my account, I can’t find a live service agent. Apparently no call back for three more days possible? Got a massive charge on automated billing and I can’t even find out what it is!

• 
  Jeff Stephens (@jaffomtl) reported 5 minutes ago

  Incredible! I have switched to @Fidomobile a couple hours ago speaking to someone on the phone and now there seems to be a problem and it’s impossible to reach anyone!!! NOT A GOOD START

• 
  Harky Singh Dhaliwal (@harkydhaliwal) reported 6 minutes ago

  @Fidomobile wtf fido I pay for your plan and today was a disaster wtf is this billion dollar company #leavingthiscompany

• 
  Ahmet Danismaz (@thelostlaz) reported 7 minutes ago

  @FidoSolutions I lost approximately $500 in 2.5 days, is @FidoSolutions @Fidomobile willing to pay my lost. By law, company suppose to have back up power, unfortunately they dont give a damn about whats been happening.

• 
  Niceroni (@niceiceic) reported 8 minutes ago

  @Fidomobile now want to charge $15 to change your mobile plan if you speak to an agent on the phone but this service is free in person at a store. THIS IS DISCRIMINATION against disabled people and those who have issues with mobility. I AM TAKING THIS TO THE NEWS AND THE BBB

• 
  Kranthi (@Krantikagithapu) reported 14 minutes ago

  @Fidomobile @aloneitan @FidoSolutions waiting for your support to answer my call for more than 90 mins now. Can someone help me. Thanks

• 
  Nora (@Nora95853908) reported 26 minutes ago

  @JonnyHTown @Fidomobile Also, I've been a loyal customer for a few decades and I'm seriously thinking of switching. This is really bad , not even on bill is clear what they charge for. Very disappointed.