Fido Outage Report in Waterford, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Waterford, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Waterford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (62%)
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Internet (26%)
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Wi-fi (6%)
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E-mail (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Rashid Ali
(@rashidali_ca) reported
@Fidomobile @FidoSolutions your customer service policies are so unfair. I moved to Fido from @bell, 3 of my numbers and 2 for my friends. You waived off the set up fee for my friend but your agents refused to waive it for me. Please align your policies. #fido #unfairfido
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Lucy Fountainhead
(@LFountainhead) reported
Thanks @Fidomobile for NOT responding. I still have no Internet. Tried calling, waited an hour. When I tried another number the wait time was between 1hr 40 and 2hr 30. FANTASTIC customer service.
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JP
(@Jitter_P) reported
Canada needs to get control over monopolies like @Fidomobile. It's taken 4 phone calls and over 2 hours today to solve a problem. Complete joke! #cdnpoli #CRTC
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Wycliffe Jason
(@Wykikii) reported
@Fidomobile I would like to cancel my second line. What's the process?
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George Huang
(@georgehuang_mrc) reported
@CircularLogic89 @Fidomobile I refused @Fidomobile offer of 20G/$50 per month after I complained by chatting to its customers service.
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jimmy
(@JFN1971) reported
On hold with @Fidomobile for 20min., rep couldn’t help so passes me over to someone else…..wait time is another 20min. 🙄 open up this market to more competition, worst service on the planet at the highest rates. Duopoly’s under the guise of choice is NOT choice!
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okg
(@okg11996115) reported
@Fidomobile Guys you have the worst support I have ever seen in my life. On call 7 hours to get support. Now I am canceling with you and would advice no one to deal with you again.
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Marcela Vargas
(@lilmissmachete) reported
@Fidomobile hey! So a bad customer experience over the phone is what is going to push me to change providers! Agents interrupting while customers talking not a good way to start my morning.
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okg
(@okg11996115) reported
@Fidomobile You don’t care about your customer and make them wait on the line forever to get support
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Anwesha Bhattacharya
(@Anwesha71616499) reported
@Fidomobile …i m very disappoint with your customer service…please spend some money to improve the customer care…now i have a complain regarding your payment system…Though my device payment had been completed my monthly charge had not been reduced