Fido Outage Report in Watford, Ontario

Problems in the last 24 hours in Watford, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Watford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pixie🎃 (@PixieCannibal) reported 6 minutes ago

  **** @Fidomobile so bad They've stripped out the customer service phone support so bad. They fully say in the menu that phone agents can no longer make certain changes and you have to do it yourself. I pay $116 a month for them to fire support agents??? Maybe not for long.

• 
  Tariq Razi (@Tariq_Razi) reported 8 minutes ago

  @Fidomobile One of the worst customer service provided by a Call Centre Supervisor that I have come across in life. Absence of empathy, listening, and customer focus in a Call Centre Supervisor is unbelievable in a Telecommunication Company.

• 
  Venthan (@8VenthaN8) reported 9 minutes ago

  @Fidomobile @LidoPimienta @WitchProphet Maybe fix your customer support after hours. People are really bad and lazy.

• 
  T (@TARO2022) reported 11 minutes ago

  Having maybe the worst experience ever with @Fidomobile @FidoSolutions the reps are being incredibly kind but I've been on and off of hold for over 2 hours. I have a new device and sim coming and they put the wrong address even though it was inputted as the correct address.

• 
  Mandeep S. (@gill_m_s) reported 12 minutes ago

  Hi @Fidomobile what is the penalty/interest if I miss my bill payment? And what do you pay if you delay refund payments? I got my account cancelled last year..and still awaiting refund. If it's for being done with every customer.. means you are using their money @ 0% interest.

• 
  Pat (@SketchMaster9k) reported 12 minutes ago

  ...probably 20+hrs on the phone in total. Each time there was a new problem or something wrongly set. By mid-Feb I gave up in frustration and asked them to cancel everything and refund the 3 months. They refused. According to Fido, since... @Fidomobile @FidoSolutions

• 
  Clint M (@ClintMorgan87) reported 18 minutes ago

  @Fidomobile as a new customer I can honestly say I am disappointed with your customer service. I've been trying to explain to your support team why we were unable to complete the refer a friend credit but they make no exception for people who are disabled

• 
  Sahil Babbar (@SahilBa57637069) reported 21 minutes ago

  @Fidomobile Have been struggling with this network for over 2 months now, Multiple calls to customer service and tech teams. Really confused team, some say modem is a problem some say area has some issue. Changed modem thrice in 2 months but still no internet. So frustrated rn !

• 
  Shezan Saleem a.k.a JO-G (@ssaleemofficial) reported 24 minutes ago

  @Fidomobile Switching my service to elsewhere asap. your customer representatives are rude and non helping. I was happy with the service but if a company doesn't believe in helping customers with their concerns and waste their time, it's no good for me.

• 
  Pat (@SketchMaster9k) reported 26 minutes ago

  ...just trying to run out their refund period clock I don't expect them to do anything, but if you're reading this, don't make the same mistake as me. DO NOT spend your time or money here. I've been a customer for years and they still didn't care. @Fidomobile @FidoSolutions