No problems detected
If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Watford, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
Total Blackout (3%)
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
@FidoSolutions I am not getting a solution. @Fidomobile you are charging me $24 for sending a whatsapp text and receiving a call from my child's school. Fair enough???? I requested the customer support to waive it and they said if it's just that little usage they will consider it to waive it.
@Fidomobile @CBCNews @CP24 Chasing fido for the last 2 months to fix the mistake done by fido agent. Nothing done so far except assurances. Shame... Worst customer service.....
@FidoSolutions @Fidomobile and get this, now, 6 almost 7 months later, because my contract expired and I renewed it, they say I no longer get the credit (that they didn’t give me for 6 months). Y’all blaming me cause my damn contract ran out waiting for you guys to contact me??
@Fidomobile Think'g of becoming a new customer? Think again. Fido will add a $12 'default' roam'g chrg to your bill - even if the only call placed while roaming is to your own Fido vm.
@Fidomobile You guys are deceiving customers with your win back deals. I got multiple offers and called into sign up and was told I am good to go. Now I received a bill that doesn’t line up with the offers you gave me and your support team tells me I am SOL. I have the emails
I have been charged 3 times more than I should! Customer service wait time is 3HOURS! Is this for real? @Fidomobile @FidoSolutions what a robbery!
@Fidomobile ,I have cancelled my account with fido Internet and it's been more than 2 months now and fido didn't revert the money back which was supposed to be done in a week. I even opened a ticket with customer care but no one followed up. And your wait times are too long
@Fidomobile Terrible customer service!!!! I have been hung up on twice by rude and unprofessional people. Trying to get the roaming charge removed from my account and call forwarding turned back on going on 3+ hours of dealing with TERRIBLE customer service.
@Fidomobile DAY THREE without home internet. You should change your name from fido solutions to fido breakdowns. You ruined my holidays and continue to ruin my day without home internet. #fail #failure #DoBetter
What a robbery @Fidomobile and 3hours wait time to talk to customer service ridiculous!