Fido Outage Report in Westlock, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Westlock, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Westlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Bear Dog
(@2076ckm10) reported
@Fidomobile @Deepind32050694 You are a fraud company. Wont return calls. Wont help. We are trying to cancel our contract and can't talk to anyone or get a call back. I am going to keep posting until this gets done. We will never use Fido or Rogers because of this.
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WTFisgoingon
(@WTFisG0ing0n16) reported
@Fidomobile But I need to request a call back. I want to call someone and fix my plan
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Bear Dog
(@2076ckm10) reported
@Fidomobile we have been trying for several days to cancel our contract with Fido Mobility. We cannot connect with an agent and we can not cancel in store. They will not call us back when we schedule a time. Roger's even hung up on us! Anyone have any suggestions?
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Sean Hanley
(@SeanHanleyTO) reported
@Fidomobile I’ve been in touch with your care dept and they are unable to cancel it. After 30 minutes they told me to use your online assistant but I just get a response saying it cannot cancel an order for pickup at a store. I’m tired of the run around and would like this fixed please.
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Saurabh Mukherjee
(@saurabhmkj) reported
@Fidomobile since you said you are real person, call back options are not for same day, it’s for after 2 days. that itself sucks. that’s the lowest level any company can go in terms of customer support. what happens if the call is missed for any reason, wait another 2 days & this goes on?
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Saurabh Mukherjee
(@saurabhmkj) reported
@Fidomobile - No budget for customer support? Only IVR and if you need to talk to specialist, call back appointment only after 2 days. And for any reason if you miss that call, schedule another again after 2 days? #fidosucks
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ʜ ᴜ ᴍ ᴘ ʜ ʀ ᴇ ʏ
(@theonlyhumphrey) reported
@Fidomobile Thank me for what? Giving me useless service to pay for? I'm without data because of you
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Gurdev
(@gurdevdhanoa) reported
What the hell is going on with @Fidomobile ? My mobile internet isn’t working at all! I’ve been trying to call customer care and instead of helping me right away, they’re talking about scheduling it? Seriously? I need it now, not later. This is pathetic service!
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Bear Dog
(@2076ckm10) reported
@Fidomobile So no reply. Wow. Customer service?
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Bear Dog
(@2076ckm10) reported
@Fidomobile So, again, was supposed to get a call at 3:30. Got a text at 3:00 pm to confirm. Still no call back. So now what? Followed your advice and nothing? This company is not even as reliable as a pet, ironically. Store people are telling us service is brutal.