Fido

Fido Outage Report in Westlock, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Westlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Westlock, Alberta 03/21/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (27%)

    Internet (27%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • DJBryson Deejay Bee (@DJBryson) reported

    @Fidomobile Thanks for your help, but i'm no longer a customer. Maybe relay this to management. Guessing you lost a few.

  • resonating no justice, no peace 🏳️‍🌈 (@resonating) reported

    @Fidomobile @FidoSolutions getting hit by the $75 3G charge...despite having canceled mobile services back in Jan/Feb. Had sent an email, only to be told that I have not transitioned to an upgraded network.

  • chrissycee75 Christina B Juras (@chrissycee75) reported

    Switched to @PublicMobile_EN and my phone is now working under VoLTE but this didn't work while I was on @Fidomobile 's network. I also have the same data and a wider roaming range on a cheaper plan. Bye @rogers...

  • ChronoDanno dan (@ChronoDanno) reported

    .@Fidomobile I’m trying to call you today to tell you I am getting less than 100kb/s speed on a plan that promises over 50mbs. However, when I call, I’m faced with a robot that wants to schedule a call with me for either tomorrow, Saturday or Monday. Do I cancel my account now?

  • renukamendiss renuka mendis 🍉 (@renukamendiss) reported

    @endofthetechno @Fidomobile Why didn't you text about Volte setting with instructions rather than this BS: Hi, it's Fido: This line has now been suspended as part of our 3G network retirement. You will not be able to use your phone for calls, text or data...

  • Amirooo776 amir (@Amirooo776) reported

    @realanmolverma @Fidomobile @Fidomobile I was nor peoperly informed of your 3G enforced 75 dollar service charge. I moved to a different carrier today. Yet you have charged my credit card. Refund the 75 dollars. I do not wish to remain a customer to Fido/Rogers.

  • DJBryson Deejay Bee (@DJBryson) reported

    @Fidomobile I have a LG G8x. I used the tool you provided and it says my phone is compatible. But likely not, as my best option is GSM/ HSPA/ LTE auto. So, what is prob happening, when it loses LTE signal it flips to HSPA. And! They charged me 84.00 and won't waive the fee. Just wow.

  • axioit Andrew (@axioit) reported

    @Fidomobile I'm not a happy customer... I'm not sure I will continue with @Fidomobile I am open to suggestions...

  • DJBryson Deejay Bee (@DJBryson) reported

    @Fidomobile Almost 100% you lost me as a customer. My phone is suspended because of 3g retirement, even though it was confirmed my phone is compatible. Can't get through to support. Website is terrible. Signal was always trash anyway. Time for a change.

  • _v_e_n 櫘 🦊🍡 in CA 🎻📷 (@_v_e_n) reported

    I got charged $75 by @Fidomobile for not using VoLTE, even though my phone supports it. No help was provided, and VoLTE only worked after I switched to Bell. The notice was vague and the fee unjustified. I request a refund.