Fido

Fido Outage Report in Westlock, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Westlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Westlock, Alberta 01/26/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (36%)

    Internet (36%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • ForMyBro37 Markus (@ForMyBro37) reported

    @Fidomobile I have been with Fido over 5 years and was ok with service. Not estatic but Black Friday was an abomination. Upgrading to a new phone and getting the promotional AirPods and didn’t happen. My day yesterday, and now my morning is a nightmare and no AirPods either. Unnacceptable.

  • _ricksen Rick Sen (@_ricksen) reported

    @Fidomobile @FidoSolutions There are some bad eggs in your Fido Montreal Chat support team. Blaming the Customer without proper due diligence and abruptly ending the chat is something I haven't seen done in a long time. Hope your Managers take heed #PoorCustomerService

  • Shalaleh_t Shalaleh (@Shalaleh_t) reported

    Ridiculously wait time to speak with @Fidomobile to activate a number in my account. This cannot be done online and why should I wait more than 3 hrs to speak with a rep? If I was a new sales I bet my wait time would have been 5min or less! Horrible customer service! Very unhappy

  • MistryDharmisha Dharmisha mistry (@MistryDharmisha) reported

    @koodo Just ported from @Fidomobile to Koodo but experiencing weird internet issues while not on wifi. Is this an issue time being or is this an ongoing network issues? Would love to know to decide if i should stay or switch back to Fido. Thanks.

  • itsmohsadri Moh Sadri (@itsmohsadri) reported

    Ordered a phone +2 months ago and still haven't received a single update regarding the phone and no response. By far the worst customer service I've ever seen in my life is @Fidomobile @FidoSolutions . I'm done. Changing my service.

  • SaturnsOwn Enceladus (@SaturnsOwn) reported

    @Fidomobile Internet not working and customer care wait time is 45+minutes. Insane. Spend hours just to speak to the customer agent? What is this 1960s?

  • the_ksphoto KS PHOTO 📷🇨🇦 (@the_ksphoto) reported

    Hey @Fidomobile just signed up yesterday & having some issues. Tried calling 611 & while sitting on hold the call just ended. So....

  • DiamondFox4444 Diamond Fox - Money 🧲 (@DiamondFox4444) reported

    @Fidomobile you guys giving $25 dollar plans to new customers while I'm your existing customer and I'm paying $35 wtf is wrong with you lol

  • kerryvarma Kerry Varma (@kerryvarma) reported

    @Fidomobile Your customer service is APPALLING. The Ask Jack so called live chat is confusing, I’ve tried Twitter DM and no response from Fido. Currently on hold for almost an hour when told the wait time was approx 15 mins. Been a customer for 8yrs…

  • emoco Emoco (@emoco) reported

    @Fidomobile Anyone else think there’s never been a dog behind the scratch and win wall? #fido