Fido

Fido Outage Report in Westlock, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Westlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Westlock, Alberta 11/21/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • RawImageFoto RawImageFoto (@RawImageFoto) reported

    @fidomobile I expect that this will be ignored like my other requests to cancel. If it is I will be taking it up with Consumer and Corp. Affairs and my MP

  • Das1986Priyanka Priyanka Das (@Das1986Priyanka) reported

    @Fidomobile continued... your customer representative’s inability to note down a basic postal code correctly is what I am being harassed for. This is highly frustrating and @Fidomobile doesn’t care since I am no more their customer and my due money is lowest in their priority.

  • Das1986Priyanka Priyanka Das (@Das1986Priyanka) reported

    @Fidomobile Not responding to my issue and only giving your standard resolution. Want to speak to a higher authority or manager of yours

  • sparklyfknfairy Welcome back America, we missed u -🌏 (@sparklyfknfairy) reported

    @Fidomobile Stupid or making things up. I don't appreciate that at all

  • AreElKay Rabab Khan (@AreElKay) reported

    .@Fidomobile When you make a promise to a customer, make sure you follow through. Or you will end up losing that customer. Switching to Fido was a terrible decision for me.

  • ursacomu Stories of the #20 (@ursacomu) reported

    @Fidomobile lacks in customer service, empathy and thinking outside of the box. $56 charge for being on hold with Service Canada for Unemployment Benefits. I got charged money for making a phone call to help me get money. Hours on hold, no result, no call back. Disappointed.

  • DaniyalAli0 TheRealDeal (@DaniyalAli0) reported

    @Fidomobile my home internet is not working. Customer service told me to wait till monday for a tech. Can anything be done in the meantime?

  • 5AJIqVkzM0x1Wn4 قيسي وافتخر (@5AJIqVkzM0x1Wn4) reported

    @Fidomobile The bill has been paid, and the problem has ended. I hope that no other bills will be sent because your device was delivered, and the subscription was canceled within ten days.

  • C_Weynerowski Caroline (@C_Weynerowski) reported

    @Fidomobile - I just went to my Fido account online to close it. Apparently one has to call you to do that. I'm deaf. I cant call. And that "Ask Jack" thing? Useless. Your service is not deaf-friendly at all and your storefront is closed due to COVID.

  • adigupta88 Aditya Gupta (@adigupta88) reported

    @Fidomobile - For the past 2 months your team has not been able to refund the credit on my bill. I ported out to a new network on Nov 22, 2020. It's been 2 months and after multiple follow ups - I have not yet recieved the refund / credit ony account. (Post 1/n)