Fido Outage Report in Westlock, Alberta

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Full Outage Map

Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Westlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (58%)

2. 

   Internet (31%)

3. 

   E-mail (3%)

4. 

   Total Blackout (3%)

5. 

   Wi-fi (3%)

6. 

   TV (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• GhostRiverDarkling (@DarklingGhost) reported a minute ago

  @Fidomobile you guys emailed us, telling us our accounts would be credited for the outage earlier this month. That was a lie. 😡

• Moving2Canada101 (@Moving2Canada10) reported 2 minutes ago

  @Rogers & @Fidomobile are you still reimbursing customers for the wide-scale service interruption recently? We keep getting emails to say the issue wont happen again but our bills are coming in full price when most of us were without service for over 24 hrs & were unable to work

• 🥄 (@fannypannym) reported 7 minutes ago

  Literally @Fidomobile customer service almost made me cry because the man on the chat was being very dismissive and rude. I might end my 5 year “loyalty” with them sorry for posting this but i just need to rant to someon

• Steve Daly🇨🇦🇺🇦 (@SteveDaly15) reported 8 minutes ago

  @Bryson_M @Fidomobile I’d expect the next one. I got my bills just a day or two after the outage.

• pulkit monga (@MongaPulkit) reported 9 minutes ago

  @Fidomobile how do I disconnect my fido tab connection. I try to reach u on messenger, no one reply there after authentication. I'm abroad so can't use customer care please help

• Parking Vigilante (@PrkingVigilante) reported 14 minutes ago

  If you like having to restart ur phone every day, just so that it will perform its most basic functions, or constantly have to adjust the volume back up from zero while listening to a program, I recommend the @google #pixel6 from @Fidomobile. It's a piece of ****, but who cares?

• a good ol Canadian girl (@Veronic2121) reported 15 minutes ago

  @Fidomobile ATTENTION: I HAVE HAD AN ACCOUNT FOR 15 YEARS. I HAVE SPENT 4 HRS OVER THE PAST 3 DAYS TRYING TO TALK TO SOMEONE ON THE PHONE. WHEN I TRY "ASK JACK" MY PROBLEM IS TOO COMPLEX TO DO OVER CHAT. IN TEARS TWICE NOW. I WILL BE LEAVING FIDO AND TELLING EVERYONE I KNOW ABOUT THIS.

• David Yu (@DavidYu12) reported 18 minutes ago

  @Fidomobile can we seriously think of a way of implementing a system where caller has to also press a number based on our voice message in order to successfully reach our number (similar to calling customer service center system)? This will help filter out automated scam calls...

• ldbharat nahata (@iambn) reported 20 minutes ago

  @Fidomobile @FidoSolutions Pathetic customer care service, pathetic network and above all those network outrage is beyond imagination.

• arcanadian_23 (@rohancnaidu) reported 22 minutes ago

  But looks like your team does care about loyal customers. They are only stuck with your dated processes which make customer run from one channel to the other with no resolution. Time to switch. @TELUS @Bell do you guys care for customers? Or do you guys follow the @Fidomobile way