Fido Outage Report in Williams Lake, Cariboo Regional District, British Columbia

Problems in the last 24 hours in Williams Lake, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Williams Lake, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cy Cyril (@cyril0) reported 20 seconds ago

  @exulicus @FidoSolutions @Fidomobile I am more interested in the consequences of the update's impact, why was the update applied to all production infrastructure on a Monday morning? How specifically did the update affect your network and wtf guys? This is ridiculous How could you let this happen?

• 
  lonerstoner69420 (@lonerstoner6941) reported 3 minutes ago

  @Fidomobile @FidoSolutions I explained I needed more time to pay my bill as I lost my job and they refused saying once my payment extension passed I would be cut off. All because they didn’t provide the service I pay for. Now let me explain how bad this has affected me.

• 
  🇬🇧🌹Debbie🌹🇬🇧 (@DebbieGBUK) reported 7 minutes ago

  @FidoSolutions @Fidomobile Will be checking for credits to both phone lines that failed from late night 18 April to early morning 21 April 2021. Millions affected & $millions lost by all Canadians BC of the lack of service 😡

• 
  Ken Charley (@charley_ken) reported 7 minutes ago

  @Fidomobile I signed up for $30/mo and I’m getting an initial bill of $88.03. I was told that there were no service charges for joining Fido. Please I need some explanation?

• 
  lonerstoner69420 (@lonerstoner6941) reported 10 minutes ago

  @Fidomobile @FidoSolutions I LOST MY JOB DUE TO THE COUNTRY WIDE OUTAGE AND FIDO REFUSES TO ADMIT RESPONSIBILITY. When I as a consumer chose Fido, I chose them with a certain expectation that my services would be provided. THEY WERE NOT. Not only were they not provided...

• 
  Otavio Chiappim (@OChiappim) reported 12 minutes ago

  Two days without internet in my home. Thanks @FidoSolutions @Fidomobile ! Very disappointed! total disrespect for the customer. I just want to see when the bill arrives.

• 
  lonerstoner69420 (@lonerstoner6941) reported 14 minutes ago

  @CircularLogic89 @Fidomobile @FidoSolutions Correct. But as a company they should let consumers know that such a “minor” ( in their words) update could cause such a major outage. We were not made aware before and not until hours into it.

• 
  Daljit (@dpadda13) reported 15 minutes ago

  @FidoSolutions @Fidomobile hey my fido home internet is not working. Since 2:30am. I did reset, unplug and plug in back but still not working. Is there outage again?

• 
  Luke (@LukeWhitworth90) reported 16 minutes ago

  I must have reached the most miserable customer service agent at @TekSavvyBuzz this morning. I only wanted to know your best prices for internet as @Fidomobile have some offers out there😭”check online, we have no offers, prices are online” #helpful 🙄 ...

• 
  Cy Cyril (@cyril0) reported 20 minutes ago

  @Fidomobile So are you ever going to tell us how critical infrastructure received a software update on a monday morning? Patches NEVER get issued on Mondays in enterprise, so what really happened? How much of our data was stolen?