Fido outages and service status in Williams Lake, British Columbia

Problems in the last 24 hours in Williams Lake, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Williams Lake, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ammi jangra (@jangra0215) reported 1 minute ago

  @Fidomobile We have been trying to contact Fido for months with no response. We repeatedly requested to cancel our mobile plan as we are no longer living in Canada, yet we keep getting charged. Emails have gone unanswered, and this ongoing lack of support is totally unacceptable.

• 
  richard breath (@richbreath420) reported 3 minutes ago

  @Fidomobile does not want to help any customers

• 
  Hasan Unlu (@hasanun03898098) reported 5 minutes ago

  Wooow @Rogers @Fidomobile you claim to be the number 1 yet there is no support after 7 or 8 pm. I transferred my number from Fido to Rogers replied YES and still got a cancelled after 90 mins message. Now support is closed and I cannot call anyone. What a joke. Shame!

• 
  Jrü Gordon (@JruGordon37) reported 6 minutes ago

  @RogersHelps @FidoSolutions @Fidomobile is there a known issue with landline CTNs calling Rogers and Fido wireless CTNs? I'm on Fido and can't call from ANY landline to my wireless CTN. Have no issues calling from a wireless CTN to my CTN.

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 7 minutes ago

  @Fidomobile you offer these data packages but nothing works. If you can't manage the 5G service don't advertise it because it sucks! And why are you a subsidiary of Rogers and use their network supposedly but the service connection is still trash ? Is this Rogers sabotaging us ?

• 
  Arosha liny (@shalini_aro) reported 8 minutes ago

  @FidoSolutions @Fidomobile @Rogers Wow Fido just tried to cheat me into paying for an account that’s been cancelled for a month. Not only did they cancel and refund for one month but they decided to restart to charge me.. like wtf!!!

• 
  Not Op Cue (@NotOpCue) reported 13 minutes ago

  @iFightForKids That's why I switched from @Fidomobile when they raised my price, cause the Ai virtual call in was so unbearable and you could not speak to a human same day. You had to book a callback for several days down the week.

• 
  Jennifer (@JMazda26) reported 14 minutes ago

  @Fidomobile I’m having trouble getting the support to help with my mobile! Your customer service team is not helpful at all?!!!

• 
  Dan McGrath (@dannymcgrathy) reported 16 minutes ago

  I didn't think there was such a thing worse than @RogersHelps #customerservice until I had an issue with @Fidomobile . Its much worse. Oh wait, Fido is Rogers. SMH.

• 
  Nojan Emd (@EmdNojan306) reported 21 minutes ago

  @Fidomobile hi everyone my voicemail is still is on French and Fido Indian customer support said it was fixed. It’s not