Fido

Fido Outage Report in Williams Lake, Cariboo Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Williams Lake, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Williams Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Williams Lake, Cariboo Regional District, British Columbia 09/18/2025 16:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Baby_Brown_Eyez Sofia Fareed (@Baby_Brown_Eyez) reported

    @Fidomobile for some reason my online account has been suspended I am trying to pay my bill yet now have to wait 3hrs+ in the customer service line. Horrendous customer service indeed!

  • Prabu28645569 Prabu (@Prabu28645569) reported

    @Fidomobile Today I had a very bad experience with Fido customer agent . I was charged $112 incorrectly based on the incorrect information provided by Fido rep and now they are not willing to credit the amount that was posted incorrectly. Can someone suggest next actions ??

  • HeftieHeftie Shayne (@HeftieHeftie) reported

    @BinCai6 @Fidomobile I'm trying to be a new customer. I'm excited to start paying them for service. I sure hope they show up to activate my line this time.

  • mendelweisz Mendel weisz (@mendelweisz) reported

    @Fidomobile Hi I don't know the problem but I added a line to my account and I don't see it on my account and nor in email

  • banansos Benjamin Banansos (@banansos) reported

    @Fidomobile To discuss 20 dollar discrepancy 2-hour wait What an excellent customer service Don't blame your contact center, guys. They are still getting minimum wage, and you guys make millions. Please continue make millions don't even bother about customer service

  • allanholder1 Allan Holder (@allanholder1) reported

    @Fidomobile I want to cancel my cell phone service with Fido but find it impossible to get through to them. If they are deliberately trying to discourage people from cancelling by making them wait extended periods on the phone, this is a reason to not sign up with them at all.

  • Prabu28645569 Prabu (@Prabu28645569) reported

    @FidoSolutions @Fidomobile What is the use in DM you guys ? Not sure anyone understands the issue and I need to spent 30 minutes every time to explain the problem . Very worst customer response and service. Anyone who can help to take this matter legally against Fido ?

  • Jayminape jake (@Jayminape) reported

    @Fidomobile why ******** does listening to a voicemail the worst system i’ve ever experienced i am currently doing it and it is literally making me suicida

  • TKaklotar Tejas kaklotar (@TKaklotar) reported

    @FidoSolutions @Fidomobile I used Fido for 10 days but due to network issue at basement, I switched to another network. Then why my bill is still showing. 15 days are trial period.

  • HeftieHeftie Shayne (@HeftieHeftie) reported

    @Fidomobile @FidoSolutions Excited to activate our account. But been stood up twice by Fido techs who never called my number nor rang our bell. One guy waved us away from his van before driving off! 4 hrs so far waiting for Godot. Maybe next time they'll show up, call, AND work!