Fido

Fido Outage Report in Halifax, Nova Scotia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Halifax, Nova Scotia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Halifax, Nova Scotia 04/26/2024 11:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • LizTran_ LIZ•TRAN (@LizTran_) reported

    @Fidomobile @FidoSolutions I didn't get a statement credit on my bill this month for the recent network outage

  • iambn ldbharat nahata (@iambn) reported

    @Fidomobile @FidoSolutions Pathetic customer care service, pathetic network and above all those network outrage is beyond imagination.

  • macdor_ump13 Rob Macdonald (@macdor_ump13) reported

    .@Fidomobile @Rogers so it takes 5 full days to fix your outage and then 2 full months before the credit will be applied?

  • Veronic2121 a good ol Canadian girl (@Veronic2121) reported

    @Fidomobile ATTENTION: I HAVE HAD AN ACCOUNT FOR 15 YEARS. I HAVE SPENT 4 HRS OVER THE PAST 3 DAYS TRYING TO TALK TO SOMEONE ON THE PHONE. WHEN I TRY "ASK JACK" MY PROBLEM IS TOO COMPLEX TO DO OVER CHAT. IN TEARS TWICE NOW. I WILL BE LEAVING FIDO AND TELLING EVERYONE I KNOW ABOUT THIS.

  • astrobri hyperbolbri (@astrobri) reported

    It is super fun* that @Fidomobile 's page to report a lost phone gives a 404 error, as does any attempt to make a service request on my device protection. I wonder if after last month's fiasco they just... decided not to let anyone contact them?

  • apukumarghose Apu Kumar Ghose (@apukumarghose) reported

    @Fidomobile I am unable to contact any customer service agent by calling 611. It always sends me to bot. How can I close my account? My account contains 2 mobile numbers. I found the service of Fido is getting worse.

  • jerclarke jer clarke 🌿 𝓉𝒽𝑒𝓎 (@jerclarke) reported

    Boy, @Fidomobile has a seriously decrepit tech situation going on. I was told on the phone that you simply can't manage pre-paid accounts on the website, it has to be done over the phone. But the website lets you try to do it, it just doesn't work 🙃

  • soheilmazinani1 soheil_mz (@soheilmazinani1) reported

    @Fidomobile Hi 👋 guys i just wanna share one of my terrible experiences i had recently with rogers. I recived call from rogers .and a person told me a device you return to us has missing part They told we will charge you whole of price of phone and i was shoked maybe this call is scam call

  • S8Karthi Karthi (@S8Karthi) reported from Surrey, British Columbia

    @Fidomobile I have received the bill today but i don't see any credit on bill for the outage. I even received a mail from CEO regarding the credit but i don't see any in the bill.

  • GrolChris Chris Grol (@GrolChris) reported

    @Fidomobile any reason fido sells devices with known battery defects, misrepresent their goods, then makes you go through 25 different people across 5 calls, and get 3 different types of advice? Also, 2 staff saying they will email us to initiate a refund, but never doing so?