Fido

Fido Outage Report in St. John's, Newfoundland and Labrador

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Fido reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in St. John's, Newfoundland and Labrador 04/25/2024 00:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • ernieforesta Ernie Foresta (@ernieforesta) reported

    @Fidomobile worst customer service ever unbelievable

  • ivregress ivreg (@ivregress) reported

    @Fidomobile @FidoSolutions VERY disappointed with the POOR customer service!!! Need to move so ask Fido to transfer internet to the new address. NOT working after moving in, called the technician, was told that an onsite appointment is needed. Booked an appointment and the technician NEVER CAME!

  • Tariq_Razi Tariq Razi (@Tariq_Razi) reported

    @CCTS_CPRST Again @Fidomobile not honoring its commitment. Despite committing to deliver a iPhone on March 6th they have mismanaged the delivery by writing incorrect customer name. Now telling me that phone and plan aren’t available. Worst experience of my life.

  • Jay_Perisic JBP (@Jay_Perisic) reported

    @ctaiariol @Fidomobile @FidoSolutions That’s bullshit there’s always room and adjustments to be made to keep a customer happy.... clearly they don’t want your business so bring it else where

  • PenelopeLPoole Penelope (@PenelopeLPoole) reported

    @Fidomobile Can you pls suggest how to elevate an issue with an unpaid refund of $600? My friend was finally able to get a response after posting his issue on FB (faulty modem, no service, billed anyway), but the 'customer service' disappeared again once the modem arrived.

  • 416kobe 🤦🏽‍♂️ (@416kobe) reported

    Why is ur internet so bad? #askingforafriend @Fidomobile

  • Tariq_Razi Tariq Razi (@Tariq_Razi) reported

    @CCTS_CPRST needs to check in the bad customer service being provided by @Fidomobile to its customers. No ownership being taken of commitments being given both on recorded lines and emails. Complete lack of ownership of customers.

  • rosellai28 rosella Iacobucci (@rosellai28) reported

    @Fidomobile NO ONE HAS CALLED ME BACK . YOUR MESSING AROUND WITH MY ACCOUNT.I have called and emailed so many time and you can't even call me back! @Fidomobile I have been waiting from Feb 28 2021.Your customer service sucks. How can I get ahold of SOMEONE WHO WILL HELP ME.

  • megsd_23 Meaghan (@megsd_23) reported

    Me last week: Guys, @Fidomobile is a great company. Me today: I just spent 2 hours on live chat with Fido trying to figure out why did literally nothing to help my mom. Soooo quick turn around on that.

  • drtekirdagkosar Dr. A.Kumsal Tekirdag-Kosar (@drtekirdagkosar) reported

    I regret setting up auto payments by @Fidomobile I thought I was going to have peace of mind. But what I realized is that auto payment somehow didn't kick in yet! I have an unpaid bill with NO reminders and late charges on my account. Definetely NOT a happy customer Fido.