Fido Outage Report in Rimouski, Bas-Saint-Laurent, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Rimouski, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Rimouski and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (46%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (4%)
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Total Blackout (1%)
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Lydia kkkkkk
(@KokoLidia) reported
@Fidomobile Ordered a router form your website where it says that it takes 48 hrs to deliver it. Spoke w/ your customer service today just to find out that the earliest I can get my router is Monday (almost a week since I made an order, not 48 hrs as promised). Empty promises
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Well, it's cow year now.
(@DecaireRobert) reported
Why is the @Fidomobile website such garbage? I'm just trying to look at phone plans and it's giving me a loading animation literally every time I click a page for about 20 seconds. You're a telecommunications company. This should embarrass you.
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Troy Spreeuw
(@troy_spreeuw) reported
@lazarus7 @Brightstar @Fidomobile This is typical. Why could they not help you on their customer service lines? Because they don’t empower their staff to actually help anybody IME.
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Kris
(@youngkwangwon) reported
@Fidomobile Fido customer service is garbage. Waste 10 to 30 in waiting for an agent and nothing gets resolved. Customer service agents have no clue what they are doing.
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Pranav Jain
(@jainpranav110) reported
@Fidomobile I have spent so much time explaining all this to so many customer representatives. Everyone seems to understand the problem and yet no one seems to fix it. This is just time consuming!!
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Arvind Balaji
(@ArvindBalaji17) reported
@Fidomobile Charged $60 for an account when I didn’t even receive the sim card. On 8th jan, i was assured that my account will be cancelled with no charges. Still have a balance owing. After a 2 hr call with C.S rep, I was told to pay for a service i didn’t use. Unacceptable.
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Jayrob2k
(@THEROBEGAMING) reported
@Fidomobile I’m online with your customer service. Apparently if your authorized on the account to make changes, you can only add a line. Or change the plan. You can’t subtract a line though? This makes no sense, especially with all the surrounding circumstances with my situ.
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Craig
(@Craig17981815) reported
from
Hamilton, Ontario
@KokoLidia @Fidomobile Its lost which is apparently now my problem with Purolator
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purnadus
(@purnadus1) reported
@Fidomobile probably the worst customer service I have experienced in a long time! Also been cheated for way too long! (They took over $400 dollars from me last year for profit instead of just telling me that I paid off my phone and that I can change my plan to a lower one) 😡😡
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Kévjo
(@kevjo) reported
Why does it take 5 minutes to speak to someone at @Fidomobile about phones but 30 minutes (and counting) to speak to someone in their customer service department about internet.