Fido Outage Report in Sydney, Nova Scotia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, Nova Scotia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (47%)
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Phone (45%)
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Wi-fi (4%)
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E-mail (3%)
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Total Blackout (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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hamna
(@hamnashamikebab) reported
@Fidomobile lovely can u fix my wifi now
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Tom Ostapchuk
(@TomOstapchuk) reported
Clever tactic taking multiple support calls to a single agent @Fidomobile. Probably lowers your 'wait time' metrics. Start adding in the time on hold while the agent helps everyone else at the same time.
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PEI Bound
(@SteveNovak1977) reported
@Fidomobile That's the opposite of what every other Fido employee has done for me. I'm not looking for a solution anymore, this is about letting others know how you treat customers.
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PEI Bound
(@SteveNovak1977) reported
@Fidomobile @cbcmarketplace Why doesn't Fido take it's customers complaints seriously. I attempted to contact technical support for two days and keep getting cut off. Nobody does anything to help me. I'm stuck in quarantine with a phone that doesn't work, why don't you care?
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yestoeverything
(@yestoeverything) reported
@fidomobile Thanks so much for offering me a free phone to replace a phone you sold me because YOUR network has changed. The problem is four weeks after responding to your offer of a free phone paired with a $10 plan you have failed to live up to your word.
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xsx
(@xsonarisx) reported
Sometimes when the home internet is slow = Activate @Fidomobile 5 free hours of unlimited data! Get all my downloads/ updates done within the free hour. Amazing! 🥳🔥
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Tariq Razi
(@Tariq_Razi) reported
@CCTS_CPRST needs to check in the bad customer service being provided by @Fidomobile to its customers. No ownership being taken of commitments being given both on recorded lines and emails. Complete lack of ownership of customers.
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PEI Bound
(@SteveNovak1977) reported
@Fidomobile Fido another useless conversation with your tech support and customer service team. Blaming the feds for your service not working properly. Telling a customer who is getting 10% of the service that he is not entitled to any rebate because the phone still "works".1/2
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Tariq Razi
(@Tariq_Razi) reported
@CCTS_CPRST Again @Fidomobile not honoring its commitment. Despite committing to deliver a iPhone on March 6th they have mismanaged the delivery by writing incorrect customer name. Now telling me that phone and plan aren’t available. Worst experience of my life.
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PEI Bound
(@SteveNovak1977) reported
@Fidomobile That's just it, you don't help.... you don't do anything other than offer lip service. Your service barely works, you blame everyone but yourselves for the poor service, and expect customers to pay full price for a fraction of the service you sold them. Why is that????