Fido Outage Report in Tofino, Regional District of Alberni-Clayoquot, British Columbia

Problems in the last 24 hours in Tofino, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Tofino, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Badger (@FL6NKER) reported 9 minutes ago

  @Fidomobile Thanks to FIDO for telling me my upgrade would arrive in "2 to 5 business" days when it is actually going to be 4 weeks. If customer service had been honest about I still could have purchased in store for the black Friday Promo and now I'm **** out of luck. 🖕

• 
  Johnathan Pretorius 🔰 (@Jono_Pret) reported 9 minutes ago

  @Fidomobile @FidoSolutions your lack of customer service is shocking! The level of neglect and disregard that you display towards your customers is disgusting!

• 
  Bhavesh Thakkar (@bhaveshnthakkar) reported 14 minutes ago from Halton Hills, Ontario

  @Fidomobile @FidoSolutions I placed an order for a SIM card on 11/15 under a winback program and have been waiting for it to be arrived since then; multiple follow ups involved long waittimes & holding the line forever STIIL NO RESOLUTION A/C# - 946956414 #fido @RogersHelps

• 
  Dee (@beacoolbro) reported 16 minutes ago

  @justlauralove1 @Fidomobile Fido technicians seem quite confused. They don’t understand my question and have no solution either. I have sent many messages, but I don’t think they really know what my question is.

• 
  Bhumi Patel (@bhumipatel1196) reported 19 minutes ago

  @Fidomobile I am trying to call you from last 3 days but no one responding. I bough your service 2 weeks back after coming to canada 1st time.I trust u but I feel bad that I choose you as provider after seeing black friday deals.I feel cheated by you. This thing I didn’t expect

• 
  artlifedesigner 🟪⬜️🟩 🚺 💚💙🎶 🇬🇧🇨🇦 🎭☯️♻️ (@artlifedesigner) reported 20 minutes ago

  @Fidomobile wow, just realized you’ve stolen money from my account because I didn’t check the rollover for a free 2 year iPad data plan. you’ve taken my $ for a service I don’t use, won’t use, and I’ll bet you’ll just laugh at me for not looking at small text on my September bill

• 
  Priyanka Das (@Das1986Priyanka) reported 25 minutes ago

  @Fidomobile How is this my fault?I have now run out of options to avail Black Friday offers from other network providers. You guys couldn’t even communicate that the device is not in stock & I would have cancelled the contract & gone with some other providers offer while there was still time

• 
  Aztec37 (@aztec737) reported 25 minutes ago

  @Fidomobile contract is expired and trying to renew in one of your shops. Told I have to call customer service. Over 5 hours wait still no answer. What a joke company you are…🤬🤬🤬

• 
  (((Matthew Kofsky))) (@MKofsky) reported 26 minutes ago

  @Fidomobile I just tried calling tech support and apparently it says that you are “exceptionally closed” lol… online it says your customer support is open for another two hours. Glitch in the system?

• 
  CHRIS T (@chris_trinidad) reported 27 minutes ago

  @Fidomobile have been waiting for over an hour after sending in the authentication to enable Fido Support to attend an issue I am having since Nov 28. Short code SMS is NOT working after switching to Fido. I was working previous to the move to Fido!!!!