Fido

Fido Outage Report in Tofino, Regional District of Alberni-Clayoquot, British Columbia

Problems detected

Users are reporting problems related to: phone, internet and e-mail.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Tofino, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Tofino and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Tofino, Regional District of Alberni-Clayoquot, British Columbia 01/30/2026 14:50

January 30: Problems at Fido

Fido is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (32%)

    Internet (32%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • KDee00141101 K.Dee (@KDee00141101) reported

    @Fidomobile why does it take 3 months to refund me my overpayment yet, if I owed @Fidomobile money and didn’t pay for 3 months, I’d be taken to collections. Help me make sense of this. 😒

  • karanmehta1408 Karan Mehta (@karanmehta1408) reported

    @Fidomobile Having problems over porting!

  • iamfernandan Fernanda (@iamfernandan) reported

    Just talked to @Fidomobile and they said there is a problem with the internet connection in my area. They will send people to fix the issue, and it might take 10min, an hour, or way longer to resolve it. They can’t promise anything… Oh, wow. >.<

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @DondeBelle1 @Fidomobile You will need to contact customer service to make the change. You should note that there's a migration fee for the switch between the plan types

  • Fosters_mom_14 THEE Tracy (@Fosters_mom_14) reported

    Anyone having problems calling out in their cell? @Fidomobile

  • Azeemcanad Azeem (@Azeemcanad) reported

    @Fidomobile Hi the support agent gave me false information about early cancellation fees. I got charged for changing the plan. Please do not let us lose trust in Fido.

  • datadefensionis Michael Buckley (@datadefensionis) reported

    @Fidomobile I'm a long time customer eligible for an upgrade. Wondering if there is any Black Friday magic you can do for me on a Pixel 6 Pro? If you're operating in Kelowna, I hope you are safe with the crazy flooding.

  • adarshem adarsh (@adarshem) reported

    @Fidomobile Wouldn't a customer expect an email when his add-ons or plans are about to expire?

  • shenif Shenif (@shenif) reported

    Hey @Fidomobile i have been on hold for almost 2 hours trying to cancel my service, how is that fair??? if i was working at the office, i would never be able to be on hold this long!! @CRTCeng

  • Barinde53343858 Barinder (@Barinde53343858) reported

    @Fidomobile @FidoSolutions i am not able to call or use data. I am not Receiving any phone calls. Are services down. It’s happening since 1:30. I am in Vancouver.