Fido Outage Report in Tofino, Regional District of Alberni-Clayoquot, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Tofino, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Tofino and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (62%)
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Internet (26%)
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Wi-fi (6%)
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E-mail (3%)
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Total Blackout (3%)
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Fari Tow
(@EffTee1) reported
@Fidomobile Fido is increasing their "agreed mobile service rates" very often! this is really disappointing. @FidoSolutions #UhhappyCustomer
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Jim
(@Jim_363) reported
@FidoMobile, I’m extremely disappointed with the current customer service experience. After 30 minutes navigating an AI system with no resolution, the only option to speak with a representative was to schedule an appointment a week in advance. As a customer of 20 years, this level of service is unacceptable and has led me to reconsider my loyalty. @Bell, do you currently offer access to live customer service agents for long-term customers?
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cpslifestream
(@cpslifestream) reported
@Fidomobile WTF is going on? I have to schedule a call and wait a couple days for someone to get back to me as a paying customer?
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Lino's Version
(@LinosVersion) reported
Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo
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Jasmeet Walia
(@JasmeetWalia10) reported
@Fidomobile your customer service is almost non existent, I got a scheduled appointment for after 3 days and nothing is happening when I picked up the call!! I waited nothing then tried to ask virtual assistant for my scheduled callback then obviously nothing!!
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Raphael Daniel
(@RaphaelDan86238) reported
@dizzyt87 @Fidomobile Fido is indeed an example of a poor service
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BrianM
(@briangm11) reported
@1111SpiritualBb @Fidomobile Hope you post a follow up here. Almost NO competition in banking, telcos, etc means they can all ditch customer service staff in order to maximize profits, dividends, executive bonuses, etc.
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Leanne Schira
(@lschira) reported
@FidoSolutions The callback option was 2-3 days away!!!!! That's unacceptable. The phone number is used for WORK. Please fix this ASAP. @Fidomobile @fidosolu
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Kevin ⚜️ Dorfer
(@kevindorfer) reported
Hey @Fidomobile, just landed back in Canada after a month in France and... guess who's pissed? I have this line with Fido, calls and texts only, since my data come from my other sim, French plan. No worries, I'd think. Wrong. They slapped me with $108 more—turned out, every time someone rang my Canadian number and it went straight to voicemail, boom, $18. Six times. Even though I never answered... anyhow, it's insane and next level greedy! My previous line was with @Bell and they never did this crap.
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Ronalda Jones
(@RonaldaMJones) reported
@Fidomobile hey FIDO! Bought the travels plan in Canada. Has not worked at all. JACK is of no help. No one answering the phone line….Help!!!