Fido Outage Report in Tofino, Regional District of Alberni-Clayoquot, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Tofino, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Tofino and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (64%)
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Internet (24%)
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Wi-fi (6%)
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E-mail (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Guillaume
(@gmalette) reported
I've been trying to become a @Fidomobile customer for the last 4 hours. Having my wisdom teeth removed was less painful AND they were included. @VirginPlus what do you say, do you want my money?
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DMartin
(@DrDDOM) reported
Is @Rogers or @Fidomobile down or is that just our internet?
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Ali Ahmed
(@dipbodom) reported
@Fidomobile made it so difficult to get an agent over the phone. The callback service is so bad. Today one agent called me and told me they need to transfer me to a different department and then hung up! #fido #terribleCS
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Aunty Anti
(@WilliamsonTara) reported
I’m open to negotiation. I don’t deny I used the extra data. But, I do not want to be a client of a company that doesn’t understand the importance of equity and discretion when it comes to customer service. What can you do for me @Fidomobile?
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cleo
(@spoonfed24) reported
@Fidomobile terrible terrible terrible cx service. You just lost a long time cx. 👍
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Ali R. Tariq 🍁
(@alirtariq) reported
@Fidomobile your support call-back feature is so frustrating! I need to go thru submenus on a phone, be sent an SMS which sends me to a site where I have to figure out how to schedule a call, and then wait. Or queue with 40+ ppl on live chat bcuz nobody wants to use call-back!
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Sean Currie
(@SCurriePEng) reported
@Fidomobile waiting for service in online chat for 70 minutes now.
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Kyle
(@kseichter) reported
@FidoSolutions @Fidomobile Your customer service is pretty useless. On a chat because my phone stopped working, your terrible rep asked my issue and I told her, she then replied 5 mins later saying "Thanks for confirming" and then proceeded to not say anything for 10 more mins.
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Maria
(@mariapin777) reported
Can a customer service representative give me a call back from @Fidomobile I'm really sick of trying to get in touch with someone who could help me. I'm out of patience to get my issue resolved. Just thinking to port my service if it keeps going in.
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Rupinderjit Singh
(@MalhiJapnoor) reported
@Fidomobile having very bad experience with customer care in store. Terrible service ever i face in my life.